DeskJet 2540: Cannot SAVE document after scanning it (SAVE grey button)

I recently bought a new Macbook Pro and migrated all data, software, etc. during my old MacBook Air. Everything went successfully.

A problem, I just noticed that I have, however, is with saving a document scanned to a file. The "SAVE" button is grayed out.

So, wireless, I can scan the document (s) - no problem. Only, I can't save it. This applies to all formats - pdf, tiff, jpeg, etc.

This was never a problem on my MacBook Air.

Please let me know if you have encountered a similar problem and how I could go about solving.

Thank you very much.

Had the same issue, in anticipation of a software update for OS Sierra HP, you can press on print and then save them in PDF format. It worked for me until HP updates its software I guess.

Tags: HP Printers

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