DeskJet 3640: connect

I upgraded to fibre optic and want to reconnect my printer. constantly tells me that I'm using the wrong security key. I'm not. HP insist he be a 8digit figure, while the key to BT is a mixture to 12 digits, letters and numbers. What I can try next?

Hello @Rob111, greetings!

Welcome to the HP Forum! It is a wonderful location to converse with the community, get help and advice.

I understand that you are experiencing problems connecting your printer to the network. There is an option on the printer to automatically get the password and connect to the network during installation process printer software. Try the following steps:

  • First of all, we'll uninstall the printer software. Unplug the USB cable is connected. Go to control panel, programs and features, select HP Deskjet 3630 base software of device and select 'uninstall '. Restart the computer once done.
  • Go to 123.hp.com type in your model number, click New and then click 'download '. The installation of the full features software will begin.
  • In the connection settings window, select 'Wireless - establish a wireless connection to the printer' and then click 'next '.
  • Installation check the configuration of your network and will give you the option of 'HP Wireless Connect' or "Wireless Setup with the help of a USB connection".
  • HP Wireless connect will automatically find the password wireless on your computer and connects to the printer on the same network. Wireless USB connection setup will ask you to connect the USB cable for a short time convert your wireless printer.
  • Once that the printer is connected, continue with the configuration of the installation. Please see http://hp.care/2dUTKcY for more details.

Alternatively, you can visit http://hp.care/2dUUKxV to check your wireless password.

Let me know how it goes. Good luck!

See you soon

Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

Tags: HP Printers

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