DeskJet F380 cartridge Black XL problems

Hi, I got the XL cartridges for my deskjet f380 for the first time. regular cartridges are empty, I replaced first the Tricolor and now black. The printer worked fine with the replacement of the Tricolor, but the habit now to work with the installed Black XL. I've deleted and reinstalled several times, black checked that the contacts are clean they are and there is no more suggestions in the book after that beyond replacement.  It feels as if it was almost too big for the carrier when it is installed and clings a little. I use more pressure inside to the smaller size. the cartridge is a registered dealer and has been a new HP cartridge, xl21, which is right for the printer, and as it is now some time after buying them they were installed I am unable to return to the store and I am not happy to have to pay $60 for a new test the theory that it is defective. Any other suggestions would be appreciated.

Hi thanks for the reply, I bought a carton of smaller capacity and it works fine. Before problem seems to be the XL cartridge.

Tags: HP Printers

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