disc not download on my computer, downloaded once with window saying not genuine software

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• A computer brand new with windows 8 will not play GTA IV

  Separated from this thread.

  computer brand new with windows 8

  new computer game will not play GTA IV

  Hi, Freddy.

  Welcome to the Microsoft community. It seems that you are unable to play the game of GTA IV on your new computer. It may be difficult when a new computer is not the games.

  To help you with the problem, we need more information. Please answer the following questions:

  1. What happens when you try to open? Do you get any error messages?

  2. What is the brand and model of your computer?

  As this is a new computer, I suggest that you update the display card drivers and check if you can play the game.

  You can visit the manufacturer's Web site and download the latest drivers for the display adapter. For help, refer to this article. http://Windows.Microsoft.com/en-CA/Windows-8/all-drivers

  Response with above information to you help the better.

• I have a Dell computer that came with Windows XP Home edition. When I start my computer the monitoring of ERROR appears: RUNDLL error loading \3\DLBUtime.dll

  Error loading \3\DLBUtime.dll

  I have a Dell computer that came with Windows XP Home edition.  When I start my computer the monitoring of ERROR appears: RUNDLL error loading specified not found \3\DLBUtime.dll module

  I just click 'ok' and he goes, but, as for what it stop popping up everytime I start my computer.

  Can someone help me with this?

  Aprilm,

  You are LuLu5119, who posted a question last August?

  If this isn't the case, you should have started your own thread.  If so (and even if not), you should have responded to questions about Dell printers.

  Assuming that you complain of a "Error loading \3\DLBUtime.dll" message that appears when you start your computer, you should know that the DLBUtime.dll file probably has something to do with the software from Dell which has been partially deleted, but could also be indicative of malware as well as partially withdrawn.

  In both cases, the best way for start you to prevent the message at windows is to download Autoruns http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

  Install the Autoruns and let it complete the scan of your computer.  Then click on the "Connection" tab and uncheck the following entry:

  Look for an entry that has 'DLBUCATS' in the first column.  If you do not see that, look for "rundll32 \3\dlbutime.dll" in the last column ("path of the Image).

  Uncheck that entry, close Autoruns and restart your computer.  You should get is no longer the message.

  If for any reason, you find later that you need dlbutime.dll running, run Autoruns and check the box. If you decide that you need never again, run Autoruns, right-click on the entry and select Delete.

  As General precautionary measure, in case your entry dlbutime.dll was related to malicious software, rather than the Dell printing software, download the following free scanners:

  MalwareBytes Anti-Malware: http://malwarebytes.org/
  SUPERAntiSpyware Portable: http://superantispyware.com/portablescanner.html

  For MalwareBytes Anti-Malware, download, install, update and run.
  For Portable SAS, follow the instructions on the Web page (note that the instructions assume that you use a different computer to download; if you're not, just make a note of the name of the file).

• How to register rebuilt computer IBM laptop with Windows 7?

  I bought a rebuilt IBM Think Pad T60 which is upgraded to Windows 7, I forgot to put in the time.   How do I save it now?

  Original title: rebuilt computer IBM laptop with Windows 7

  You're more likely to get through by phone, during the week, so try on Monday.

  You can also use the activation of direct telephone number:

  Direct activation number: (888) 725-1047

  1-800-936-5700

• How can I get my computer to open any of my recent downloaded music with windows media player

  Since I downloaded zune, all the music that I just downloaded opens with zune instead of Windows media player. I uninstalled zune thought he would return to normal. Now my music open with Realplayer. (another app to music on my computer) I just wanted to know, how can I change this back to open it with windows?

  You can set the default player in windows media player by following this link...

  http://Windows.Microsoft.com/is-is/Windows-XP/help/Windows-Media-Player/11/default-player

• I can't download Itunes with windows 10

  Hello world...

  I had my Itunes on my computer with windows 7 and it worked perfectly... I recently bought an Iphone 6s +, but Itunes does not recognize it until I have download the latest version of Itunes. I called apple and they said that I had to upgrade windows 7 to windows 10. I did and I tried to upgrade but with no luck... Whenever I try this message 'there is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your personal provider or support package ". ...

  I did everything... even I uninstall Itunes and try again to install but nothing...

  No idea how can I solve this problem...

  Thank you.

  Try the steps suggested here:

  Fix unexpectedly closes or problems of launch in iTunes for Windows - Apple Support

  If you can't install or update iTunes for Windows - Apple supports

  I hope this helps!

• Download update with Windows 10 known issues?

  I just installed Windows 10.  I received a notice of update of Lightroom.   I tried to update, but received a message update failed (49).  In my view, the 49 message problems downloading some kind.  Is this a known problem with Windows 10?  What should I do?

  You can download the update, the links are here (scroll down): Lightroom CC 2015.1.1 is now available

• How to restart a computer that came with windows already installed.

  I have a desktop with windows 8, which was installed by the manufacturer.  It crashed and tried to reload winows 8 of microsoft. Recovery usb I downloaded from microsoft was trying to restart windows 8.   Initial start-up asked me the windows KEY.  The key is loaded into the bios but is not visible.  How can I regain access windows KEY?  Thank you

  You're telling me that the manufacturer could not / refuses to send you the installation media to restore their computer to condition "as delivered"?

  Who is the manufacturer?  I know that Dell, HP, Lenovo, ASUS, Toshiba, etc all have them set up programs to help users specifically with (this installation/recovery to get to their systems support) as they agreed (in their license agreement with Microsoft) provide a method for the end user to do exactly this.

  In many cases the 8/8.1 Windows product key is embedded in the BIOS at the factory for these machines.  You could read here on some methods for such a key - but honestly - you shouldn't have it (must be able to skip that part in installation and always get installed.):

  https://itsolutionsblog.NET/3-ways-to-extract-the-Windows-8-product-key/

  Otherwise, unless you provide the computer name of such manufacturer...  Here is the process for gt these media for some manufacturers:

  Contacting OEM for recovery media:

  • Acer - https://secure.tx.acer.com/RCDB/Main.aspx?brand=acer
    1-866-539-3901
  • ASUS - http://estore.asus.com/shop
    1-510-739-3777 or 1-888-678-3688
  • Dell - http://support.dell.com/support/topics/global.aspx/support/dellcare/en/backupcd_form?c=us&l=en&s=gen
    1-800-624-9896
  • eMachines - https://secure.tx.acer.com/RCDB/Main.aspx?brand=emachines
    1-866-539-3901
  • Gateway - https://secure.tx.acer.com/RCDB/Main.aspx?brand=gateway  
    1-866-539-3901
  • HP/Compaq - http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&lc=en&dlc=en&cc=us&os=4063&product=4057208
    1-800-474-6836
  • Lenovo/IBM - http://www-307.ibm.com/pc/support/site.wss/MIGR-4M7HWZ.html
    1-800-426-7378
  • Sony - https://servicesales.sel.sony.com/ecom/accessories/web/welcome.jsp
    1-800-488-7669
  • Toshiba - https://www.csd.toshiba.com/cgi-bin/tais/support/jsp/serviceUnitVerification.jsp?orderType=SFF
    1-800-457-7777

  You * REALLY * use support for recovery of the manufacturer when possible.

• Computer Dell laptop with Windows 7, upgrade to IE9 and now the computer is slow

  Original title: did someone really knows what I need to do?

  I have a Dell laptop with Windows 7 (I have set accidetally to level internet explorer to 9 widows. I need to Java and Adobe. But my computer is slow. I do not know what prorams that I need to run start or to uninstall... Someone really knows what I need to do?

  FYI: with a topic like this, you have 2 strikes against you. Most of the people don't bother wasting time looking to see what your problem...  Next time be brief and specific about your problem, is to give an application (with version) and the code error or describe your problem briefly.

  If you don't want to be a Guinea pig, you can follow these instructions to uninstall Explorer 9:
  http://Windows.Microsoft.com/en-us/Internet-Explorer/help/IE-9/How-do-i-install-or-uninstall-Internet-Explorer-9

  Looks like you want to control the programs that run at startup, right? It is always a good thing to do. You can run MSCONFIG (type in the search window on the start menu).  See the "Startup" tab  So, you can use other applications to display the same information. For example, CCleaner has a 'tool' that does the same thing.  NirSoft does: http://www.nirsoft.net/utils/what_run_in_startup.html

  Browse the list of questions, and if you decide all. For example many applications load stub apps to speed up their startup. If you do not use all the days of the app, uncheck the box and it does not load.  If you do not recognize, this is often the case, track the location of path or to register 'Command' to try to understand what program it is for.  Use google to search for file names. Other people have asked the same question and got answers on the importance of the application is.

  Related, another thing to work is 'Services' (new type who, in the start menu, look for the window). They are a special software that runs in the background to provide services such as faxing or printing. Yet once, often you need not all services.  You can find a lot of information on how to do this in Google search for "Harden Win XP" or related expressions. They call it "Soak" because in this context deactivation of services makes your computer safer, more 'hard' hack by eliminating the places to be hacked.  Don't you worry that many of the articles are 5 or more years, they will be still valid.  Here are some links to help you get started:

  http://www.PCWorld.com/article/111121/windows_tips_supercharge_windows_by_paring_unneeded_services.html

  http://www.TechRepublic.com/blog/security/10-services-to-turn-off-in-MS-Windows-XP/354

  http://csrc.nist.gov/ITSEC/download_WinXP.html

• Lexmark printer s605 all-in-one cannot connect with my computer toshiba laptop with windows 7

  Message printer cannot communicate with the computer.  How can I fix?  Unable to print my lexmark all in one single s605 printer off computer toshiba laptop to windows 7.

  Message printer cannot communicate with the computer.  How can I fix?  Unable to print my lexmark all in one single s605 printer off computer toshiba laptop to windows 7.

  Have you installed the correct drivers for Lexmark?

  Can watch it here where others have observed the you free download , that you need.
  (I assumed Windows 7 64-bit in both cases).

• Try to connect to the wireless computer after freshly installed Windows says I am connected to the router, but I have no internet access

  Original title: connection problem

  Hello! I recently did a clean installation of Windows 7 Professional 64 bit and I use a wireless USB adapter. Windows says I am connected to the router, but I have no internet access, and I have this yellow on trinagle. Work of all my other Windows 7 PCs, but this one. Could someone help me? Thank you!

  Hello

  Welcome to the community forums of Microsoft and thanks for posting the question. I've surely you will help find a solution on the issue. I see that you are unable to connect to the wireless network after you perform a new installation.

  I suggest you to consult the steps described in the article:

  Method 1:

  You can try the steps in the link and check.

  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

  You can update the driver of windows 7 on the manufacturer's Web site.

  Method 2:

  
  You can remove and re-create the wireless network connection, follow these steps:

  a. Click Start, type ncpa.cpl , and then press on Enter.
  b. right click on your wireless network connection and then click Properties.
  c. click the wireless networks tab.
  d. under preferred networks, click your Wireless
  network and then click on remove. e. click on view Wireless networks.
  f. under management of the network, click refresh the network list.
  g. under Choose a wireless network, click the wireless network to which you want to connect, and then click Connect.
  
  Method 3:
   
  
  If the steps above don't you can uninstall and reinstall the NIC drivers and check with the question.

  a. click on Start menu, in the Search tab type devmgmt.msc and press ENTER.

  b. right click on network adapters and click Uninstall and restart the computer.

  c. after rebooting, install network cards and check with the question.

  
  Method 4:
  
  You can temporarily disable the antivirus and firewall on the computer and see if it helps:
  Enable or disable Windows Firewall
  
  http://Windows.Microsoft.com/en-us/Windows7/turn-Windows-Firewall-on-or-off
  NOTE: Turn off Windows Firewall might make your computer (and your network, if you have one) more vulnerable to damage caused by worms or hackers.
  You can see the following link to disable the Antivirus installed on your computer software.
   
  Disable the anti-virus software
  http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software
  NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks

  Please follow these recommended steps and post if you still experience the problem. I'd be happy to help you further.

• Using Dell Photo All in One printer 924 with computer Inspiron laptop with Windows 7

  I can't get my Dell Photo All in One Printer 924, to work with my new laptop Inspiron with Windows 7.  I tried the divers and untilities to load the disc that came with the printer (which I have used before with a Dell PC) but the software is not complete loading and I get no explanation.  Go to the Dell site for pilots etc was no help.

  Dell is not win7 driver/software for this model, later are for 32-bit vista

• WiFi in my new computer dell laptop with windows 8 limited access list

  I got a new laptop Dell with Windows 8. The wifi connection shows limited and I couldn't access the internet. I have a laptop with windows 7 that works well with wifi, please help

  Hi Carmel,

  Limited connectivity error means that the computer is connected to the router, but the PC has not been assigned a valid IP address.

  Method 1:
  I suggest you try the procedure described in the article and see if it helps.

  
  Wireless and wired network problems
  http://Windows.Microsoft.com/en-us/Windows/network-connection-problem-help#network-problems=Windows-7&V1H=win8tab4&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Method 2:
  If the problem persists, I suggest you try to reset TCP/IP. Check if it helps.

  (a) boot to the view from the office.

  (b) open command prompt, right click in the left corner when the window appears and select (admin) command prompt.

  (c) at the command prompt, copy and paste (or type) the following command, and press ENTER:
  
  netsh int ip reset c:\resetlog.txt

  
  Note: if you do not specify a path of the directory for the log file, use the following command:

  netsh int ip reset resetlog.txt

  (d) restart the computer.

  See the article and check if that helps.

  Why can't I connect to the Internet?
  http://Windows.Microsoft.com/en-in/Windows-8/cant-connect-to-Internet

  Hope this information helps. Answer the post with an up-to-date issue report to help you further.

• I had to buy the computer Dell laptop with Windows preinstalled 8

  I bought Dell Inspiron with windows preinstalled 8.  Now, I want to add functionality in windows, but it requires that my Windows product key and I have no product key. Society doesn't give me any card or sticker with key... Is it possible to find my laptop computer product key?

  and sorry for my BAD English...!

  Hello Shoaib,

  Your computer comes pre-installed with Windows 8. You can extract the product key on the basis of good records, but it will not help you add functionality to your edition of Windows. To add features (Windows 8 Pro Pack or Media Center Pack) to your existing windows, you must purchase a product key that is completely different from your product key of Windows 8.

  Hope this helps,

• Laptop computer door model with Windows Vista Edition ML6721 Home Premium. Need to restore disk

  I have an old model laptop gateway ML6721 with Windows Vista Home Premium. Now, it runs very slowly and must be restored.  I can't find the restore disc and gateway has no more.   Where can I get a restore disk?

  Try www.restoredisks.com

  The built-in recovery partition is still functional? -You can create a set of disks? (check your manual)