E-mails of blackBerry Smartphones are more received?

Hi all

I just got my Blackberry yesterday and set it up--the e-mails have been transferred from my computer with no problems. They stopped this morning and I do not get all... I got an email directly to my Blackberry phone, but nothing from my computer. Any help/suggestions gratefully received! Thank you

A worker of co of mine had this problem.  Remove the dough and then put back.  The hard reset solves the problem!

Tags: BlackBerry Smartphones

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    Check:

    KB11328 - E-mail messages are removed from the BlackBerry smartphone

    and

    KB13814 - Messages on the BlackBerry smartphone are deleted due to low memory

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    As of this morning, I receive emails on my phone.  I have two accounts e-mail set up on my phone and no one receives e-mails.  I know I should be because I get them on my laptop.  I can send emails from an account, but I can't receive them.  I contacted AT & T (my service provider) and they couldn't help me.  They gave me a number of support for Balckberry (877-255-2377), but I was unable to get through.

    Hello and welcome to the community!

    I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
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    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for official support... but...

    bwhuey wrote:

    I contacted AT & T (my service provider) and they couldn't help me.  They gave me a number of support for Balckberry (877-255-2377), but I was unable to get through.

    It's very very interesting... I suspect the one who talked you to ATT was not (I'll be gentle) adequate training. Contractually, end users have no way to try to contact BlackBerry directly for anything (well, not for free). Rather, the carrier should worsen your BlackBerry case and provide you more information (for example, a file number)... but just to give you a phone number means (I'm sorry), the person gave you att, because this isn't how the support system. And it's actually a bit surprising... all the reports I've heard indicate ATT to get a best trained support groups for BB to anyone... but maybe they skate.

    In any case, if the above does not work, their ring upwards and insist that they solve it correctly. Emphasis first to be transferred to the personal support of BB dedicated ATT (I think they have such a group) because it is also a mandatory step before be remounted for BlackBerry (but correctly... not the way you describe).

    Good luck!

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    Take a look at the knowledge base article below which may help you with your trackpad problem.

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    Hello!!

    I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • KB02830 Send the directories for the BlackBerry Internet Service

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

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    Good luck!

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    Hello and welcome to the community!

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  • BlackBerry smartphone Email not receive or reconcile, cannot acesss email account either management program!

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    Anyone else having any questions or know what in the world happens suddenly? Any help is greatly appreciated!

    Hello and welcome to the community!

    I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    (3) restart to take batt

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

    song510 wrote:

    I tried to send service books today, but now I can't even access the e-mail account management option to send service directories. When I enter the application, it says 'check updates' but never recovers. I left about 10 minutes today and will continue to say: "check updates".

    What's the accurate and complete error message? Because I can't find anything to use these 3 words of jost... Maybe it's that the configuration of email application has a problem... this KB might help:

    • KB26055 Unable to access the configuration of e-mail on a BlackBerry smartphone Application after a forced update

    Good luck!

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    Hi and welcome to the forums,

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    15 MB of free space would be regarded as a minimum.

    Most people close the applications by pressing escape or the red button. This does not close the applications.

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    One when you're done using the browser, press menu and options, select cache operations,

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    Select the memory clean option on the BB. Go to options, security, memory, cleaning, activate it.

    The BB will now clean up the memory when idle for 5 minutes.

    Links attached to manage memory efficiently.

    Thank you

    Bifocals

    How to qualify for low-memory situations on the BlackBerry smartphone

    How to maximize space and power battery life on the BlackBerry smartphone

    Lack of memory according to the free file on the status display field

    http://www.Blackberrycool.com/2008/07/BlackBerry-Tips-BlackBerry-memory-management-video/

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    • KB00510 How to register a BlackBerry smartphone with wireless network

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    • KB02830 Send the directories for the BlackBerry Internet Service

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    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

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    Hello brend82 and welcome to the community of BlackBerry Support Forums.

    Take a look at this article from the BlackBerry Technical Solution Center

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    Hello and welcome to the community!

    This KB describes how:

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    Thank you

    Yes, BlackBerry Messenger is encrypted from end to end, because it uses the PIN messaging as its transport.

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