E reader is not read disc on my ENVY TouchSmart PC

Similar Questions

• Lost windows factory installed 8 of my book note of J007TX 15 hp :(envy touchsmart

  I lost 8 windows installed at the factory of my J007TX 15 hp envy touchsmart notebook and me trying any iso image backup, live OS with address book empty

  a quick response would be much appreciated.

  My Info for laptop:

  Product number: E3A47PA #ABJ
  System Board ID 1963-100
  Factory-installed operating system: Win8

  Model: 15-J007TX

  Series: [edited by Moderator]

  Thank you

  Irfan Baig,

  Hello

  There are two options available.

  1. You can order a set of replacement of the recovery media using the link below - it will reinstall the operating system, all the drivers, and almost all of the original software (the exception being often tests of MS Office).  They will also recreate all of the original scores, including the recovery Partition.

  Order HP recovery disks.

  1. Download the file to Image of Windows 8 on the following link - Note that this Image file is subject to a ceiling of download, you may need to try over a period of a few hours before the download starts correctly.

  https://docs.Google.com/file/d/0B0W9PBigPy94aVJWSndyTFNFMzg/edit?PLI=1

  If you need a utility to create a flashdrive bootable for this Image, try the free app below.

  http://Rufus.AKEO.IE/

  The product key for Windows 8 is encrypted in your bios chip and read automatically during installation.

  Software extra and you may need drivers are by entering your full model number or Nr here.

  Kind regards

  DP - K

• Qosmio DX1210 - ODD does not read discs

  Hello, I was asked to help fix a friends computer its an
  Toshiba DX1210 all-in-one desktop.

  its about 1 years with no problems until today the hard drive has suddenly stopped reading discs completely it custom similarly recognize that there is a disc inside.

  I know there is a possibility that the laser is broken, but I want to eliminate everything before I propose to replace the ODD.

  ODD:
  HL-DT-ST BD - RE BT11F

  I have looked everywhere for an answer and did everything I learned to do in the past, but nothing has worked.

  I used restore points.
  Uninstalled the driver then rebooted to reinstall it (installation is a breeze and everything works).
  Reformatted your entire computer (created a backup and restored everything after that she did not).

  I'm stuck on this 100% and really want anyone who might have the answer for me or even to suggest something that would be a great help.

  With regards to your friendly IT Junkie

  MSG to the moderators if this is the wrong thread for this, please direct me to the right pair

  Hello

  Have you tried to clean the laser lens?
  Do this by using a fluid tip and alcohol of wadding.
  Be very careful and don't use force

  I had problems reading some discs and cleaning the laser lens has solved most of my problems with CD/DVD player.

• My hard drive will not read discs! What should I do?

  My laptop will not recognise discs I put in the forest of cd! I am trying to install Microsoft Office, and it will not even read the disc! Are there other ways of installing Microsoft Office? Or any suggestions how I can get the t hard drive work?

  Thank you

  Any comments would be much appreciated!

  Hello

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  Then run checkdisk (chkdsk).

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  ==========================================================

  After the foregoing:

  References to Vista also apply to Windows 7.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The DVD player does not work after installing Windows 7
  http://support.Microsoft.com/kb/975270/

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
  Setup after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and the
  correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry settings for your
  CD/DVD drive someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays
  all devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

• ATA device tsst corp dvd player not reading discs

  My dvd drivers do not read any type of dvd VIRGINS, but it plays DVDs that are written

  I have some writing his and my computer reads those them, but no vacuum

  I have a tsstcorp H493B AND I HAVE WINDOWS 7 driver
  He said of his job very well, but it is still no bed

  I have tried these things

  -uninstall the drive and install it back
  -tried the thing "fix it" and says "the disk drive is not supported.
  -also tried this

  1. Click Start
     Collapse this includes this image

     

     type regedit in the Search box, and then click regedit in the programs list.

     Collapse this includes this image

     

     If you are prompted for an administrator password or a confirmation, type your password, or click continue.

  2. Locate and then click the following registry subkey:
     HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

     Warning There may be many instances of the registry subkey that is mentioned in step 2. You must ensure that you are in the appropriate registry subkey before modifying the UpperFilters and LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the default data value is the CD-ROM/DVD-ROM and the class data value is CDROM.

  3. In the pane, click UpperFilters, and then click Remove.
  4. Click Yes to confirm the deletion of the UpperFilters registry entry.
  5. In the pane, click LowerFilters, and then click Remove.
  6. Click Yes to confirm the deletion of the LowerFilters registry entry.
  7. Exit the registry editor and restart the computer.

  STILL DOES NOT WORK

  Hello

  If you have tried all of these methods, it sounds like the drive has a problem
  may be due to wear or age, they go wrong.

  "BTW, by"reading"discs, I hope you meant"burn"as a blank disc.
  cannot be read because it does nothing about it. If the unit of optical burning failed
  a black disc is not recognized or burned.

  Try the drive in another computer and try another drive in your computer.

  I hope this helps.

• Satellite A30: Canoe start Recovery CD - cannot read disc information

  My a30 is about six years old.
  About two years ago, I used the recovery disks to format and reinstall windows xp
  I'm trying to do the same thing again now, but a window appears saying "can't read disc information.
  What could have happened to cause the a30 not to recnognise the disc? (he continues to recognize other discs)
  hope someone can help me
  Carl

  Wait. window saying "can't read disc information! ???
  How have you tried to use the recovery CD? Have you tried to start the recovery of the Windows operating system?

  Sorry, but something like this is not possible! You have to BOOT UP from the recovery CD to install the new OS!
  But beware, the recovery will format and remove the data from the HARD disk.

• Satellite Pro A10 - CD/DVD drive has stopped reading discs

  Hello

  I have an old A10 Pro Satellite which has a DVD rom stopped reading discs.
  He goes through the motions but does not display anything.
  I am attaching a new external DVD RW via USB, and it has the same problem.

  Anyone have any ideas?

  Concerning
  The

  Hello

  you mean that the external hard drive does not work too? Some software blocking your disks?

  I think that the best way to check if your internal drive still works would try to start with a bootable CD (perhaps with a live linux distribution on it) and to try this with the external hard drive also.

  If you're really a software that prevents the drive work properly, then you should recover your machine with the recovery media to make the drive work again properly.

  See you soon

• Satellite Pro A10: DVD rom sd c2612 stopped reading discs completely

  OK, I have a Satellite Pro A10, recently it is just stopped reading discs completely! Ive got no idea what wrong with and do not know if you need to replace? I prefer not too.

  If anyone has any advice on repairing it I would appreciate it. If not if anyone knows if there any compatible DVD readers writing? also the best place to buy?

  Help, please!

  Hello

  This does not sound well :( I think it could be a hardware problem maybe something wrong with the lens of the drive
  Anyway, usually it of not possible to fix these issues or it s not worth repairing, because the costs are too high
  Thus, it seems that you need to replace. But be careful. Not all readers are compatible because different master/slave/c-salt settings.
  I would recommend so contact the ASP in your country to get a compatible drive.

  But please try this proposal;
  Sometimes, the Player cannot read the Middle due to the incorrect registry key.
  Remove the upper and lower filter filter in this key:
  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  and restart the laptop. Maybe it helps

  Good luck

• DVD Player reads discs since the installation of explore 9 on vista operating system

  My laptop dvd player will not play discs from installation to explore 9 on the vista operating system.  The light showing a disc in the drive, the disc drive is in the Control Panel, but the disc cannot be read. He asks me to insert a readable disc.   I've restored my system, still does not.

  Someone knows how to fix this?

  Hello

  Give this link a glance and follow the steps listed by SpiritX MS MVP. http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-hardware/my-cddvd-drive-doesn

  I hope this helps!

• ONE OF THE OPTICAL READERS READING DISCS 2

  I am running Microsoft Windows 7 Home Premium 64-Bit. I'm having a problem getting one of my optical drives recently added to read discs. The engraver of CD - RW LG GCE - 8525-B, (set as slave), will read audio discs but nothing else. The master disc will load and play discs very well. Do not forget that the problematic drive worked in another system, a few days ago, and so I do believe that it is a mechanical problem.  Windows 7 has found and installed the drivers, and the name of the device appears in Device Manager. I also do a Windows repair install, that does not resolve the issue. Here are some features that can help:

  • The two drives are connected with a 40 wires IDE Ribbon.
  • Work drive is set to master. DMA2.
  • Problem LG GCE - 8525-B is set to slave. UDMA 2.
  • The reader will turn very quickly and is still on for a long time before giving up.
  • My motherboard is an Asus P5LD2.

  I decided to replace the drive with a DVD - RW drive, which solved the problem. The previous reader works fine in another computer now. Thanks for all your help!

• new computer windows 8 won't read disc

  I have an ASUS brand new with windows 8. The computer will not read disc when placed? and it will not burn?

  Are there settings I have set for my computer to perform these tasks?

  On the right side of the screen, you should see a bunch of Red icons 'AB '...

  Some have then the text filters upper or lower filters...

  "What kind of DATA" ' is rated on the far right.

  In addition, when you click on the arrow to the left of the button, you should see a dropdown menu with some records.

  What are folder names?

• Error "Cannot read disc" after nc4200 replacement hard drive

  Hi all

  I read through the postings but did not see an exact match for the issue I'm having.

  My 5 year old needed nc4200 finally a replacement hard drive.  I bought a new 120 GB ATA-6 WD Scorpio Blue 40 GB ATA-7 Toshiba plant.  I was able to clean up a few errors on the old disk and the Partition Magic 8.0 successfully used to copy all the data in a single primary partition on the new 120 GB drive using all available space.

  I started with success the drive on the Windows desktop using a separate post of full PC.  When I inserted the new, WD drive in my nc4200 however I got an error "cannot read disc" immediately after the MESSAGE.  The BIOS is a short wee on tests of diagnostic and other information on the hard drive, but I ran with success a test drive in the menu of the BIOS with the net results.

  I have advanced and updated the BIOS to version F.0F thinking there may be some 1024 cylinders deliver or other incompatibility big disk, but this new version also shows the error of reading.  At this point, I'm stumped.  Why this new boot in my desktop PC drive but fail in my nc4200?  What do I have to use some tools HP blessed to make this readable disk?

  Thanks in advance!

  Well, I guess you can call this one resolved.  I sent the WD Scorpio Blue 120 GB drive (model WD1200BEVE) and ordered a WD Scorpio Blue 80 GB (model WD800BEVE) instead.  I cloned my old Toshiba 50 GB 5400 RPM (model MK6026GAX) with Acronis True Image WD Edition.  I installed the new drive in my nc4200 and pulled upward on the first try!

  I'm still not sure why the 120 GB didn't work.  The only thing I noticed is that the done 120 GB one noise rattling and the 80 GB is not then maybe the drive was defective.  I'll never know however, if it was the drive or the size of the drive, that was the question, but I hope that this info will be useful to someone else looking to exchange a HD of aging in a nc4200.

• Hello.  I need help.  I use Photoshop Elements 10 on my MAC, but is no longer reads discs.  Can I download it from internet with my serial number original package?

  Hello.  I need help.  I use Photoshop Elements 10 on my MAC, but is no longer reads discs.  Can I download it from internet with my serial number original package?  Thank you

  Yes, from here:

  Download Photoshop Elements products | 10, 11, 12, 13

• Envy Touchsmart laptops, 15: need to reinstall the fingerprint reader driver

  I accidentally deleted the driver for fingerprint reader, and now I can't use it.  I looked to see if there is an article of biometric device in the list of HW devices and there is no.  I have recovery drive if it would help to get it working again.

  Product number is EOKO3UA #ABA

  Thank you

  Clanders,

  Welcome to the Community Forum of HP.

  Product number: E0K03UA

  Be careful of the letters and numbers in the name.  The smile.

  =======================================================================

  Support website of your notebook page:

  ENVY TouchSmart 15-j050us Quad Edition PC HP laptop drivers

  Your validity sensor driver is in the driver - keyboard, mouse and input devices category

  There is one more later (more recent) series 8 / Version 8.x HP SimplePass program available; downloading and the procedure to reinstall your driver, and the program is in this document:

  HP SimplePass upgrade instructions

  See Page 5:

  Procedure - updated / (install HP SimplePass Re)

  Reminder: Ignore references to series 6 - you use series 8 / Version 8.x SimplePass.

  ==========================================================================

  Click on the Thumbs - Up Kudos to show that you appreciate the help.

  I am happy to provide assistance on behalf of HP. I do not work for HP.

  Click on accept as Solution when the answer provides a fix or a workaround!

• C50-B-15Z satellite does not recognize discs when inserted

  Toshiba Satellite C50-B-15Z
  Hello! Pls my Satellite C50-B-15Z newly purchased does not recognize discs when inserted. It dosent play any CD or DVD drive, or it even recognize it at all. Pls help... What should I do?

  Original Win8.1 is installed on your machine?
  Have you tested the feature with different CD and DVD, DVD (original)?