E1500 Wireless checklist to optimize the connection?

Similar Questions

• RALink rt5390r wireless guard give up the connection

  I have the Office of CTO H8-1540 8.1 Windows running.  This machince has been bundled with Windows 8 and I experienced the same behavior on the two OS'.  I have no problem getting a connection, but I can't keep the connection.  I have a RT5390R of RALINK 802.11bgn card with the version of the driver from 5.00.37.000.

  This machine and master connects to an Actiontec MI424WR Rev I have router.  On a wired connection, I get 75Mo down and 37MB upwards.  The wireless connection is only 44.5 MB donw and 38.7 upward.  Troubleshooting of Windows usually fixes the problem if I'm on the PC.  The connection failed twice when entering this question on the Web site.  I would also add that I have 2 other laptops HP, who do not have this problem.  I have also 3 Android devices and 2 Apple products that do not have questions to stay connected.

  HP has replaced the RT5390R wireless card in my destop and returned the PC yesterday; 4 June 2014.  The PC has been on my local network 24 hours at this point, which would be longer that I never saw him standing in the past of 23.5 hours.  I am considering whether the resolution.

  For those past the warranty, I would suggest adding a product of reliable wireless alternative to replace the RT5390R.  If your PC is still under warranty, contact HP before the expiration of the warranty.

• I do not find any network wireless icon or on the connections of network or the system tray?

  I had a wireless network icon in the system tray and my network earlier connections. I replaced my with a different user account (I deleted the previous). After the opening of the new account, there was no icon on the system tray wireless network, or in the my network connections. I tried setting up of wireless connections, but that does not work either. I use WINDOWS XP. What should I do? It could be a problem of drivers not installed. If so, please tell me where to download them (just send me the link). Tell me what to do in Windows XP.

  If you use Windows XP, you will need to ask your question in the forum network XP here: http://social.answers.microsoft.com/Forums/en-US/xpnetwork/threads Brian Tillman [MVP-Outlook]
  --------------------------------
  https://MVP.support.Microsoft.com/profile/Brian.Tillman
  If a response may help, please vote it as useful. If a response to the problem, please mark it as an answer.

• my computer dell laptop was connected to my wireless router, and now the connection is broken ittslef

  I have 2 computers connected to my router wireless #1 is a new satellite Toshiba 2010 and has no problem connecting...

  #2 is a an old dell Latittude D 520...

  It was working fine and connection with a problem and now does not connect to the network...

  I tried the WiFi wireless lan utility Dell and MS WZC... without success...

  The network is no more be authenticated...

  And it does not acquire the network address...

  When I select the icon for network address, which was there before. is now defunct.

  My icon Dell said acquiring and my router icon indicates authentication...

  Then, login unavailable...

  Hello

  ·         You receive an error message or error code?

  ·         What service pack is installed on your computer?

  ·         Did you do changes on the computer before the show?

  Follow the suggestions below for a possible solution:

  Method 1: I suggest you read the article knowledge base Microsoft and check below.

  How to troubleshoot wireless network connections in Windows XP Service Pack 2

  http://support.Microsoft.com/kb/870702

   

  Method 2: You can also read the article and check if you can connect to the wireless router.

   

  You cannot connect to a wireless network access point that uses authentication shared from a Windows XP-based computer or a Tablet PC Windows XP Tablet PC 2005 Edition

  http://support.Microsoft.com/kb/884787

  Let us know if that helps.

• Problems with the wireless printer, keep losing the connection by modem

  I keep the bad connection Wireless between my laptop and my wireless printer, a friend and I have tried many things to start, but nothing helped.

  Hello

  1. What is the brand and model of the computer?

  2 did you receive an error message?

  3 did you changes to the computer?

  Method 1:

  I suggest you to see link and check.

  I suggest you to perform troubleshooting services and check if they list any error messages-
  http://Windows.Microsoft.com/en-us/Windows7/using-the-network-troubleshooter-in-Windows-7
  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Windows wireless and wired network connection problems

  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

  Method 2: Run the Fixit tool from the link of the article below.

  Hardware devices do not work or are not detected in Windows

  http://support.Microsoft.com/mats/hardware_device_problems/en-us

  Method 3: Perform the steps in the below article mentioned.

  Printer in Windows problems

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  Method 4: Update the printer from the printer manufacturer's drivers.

  Update drivers: recommended links

  http://Windows.Microsoft.com/en-us/Windows7/update-drivers-recommended-links

  Reference: http://windows.microsoft.com/en-US/windows7/Install-a-printer

  See also:

  Wireless network card: frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows7/wireless-networking-frequently-asked-questions

• Wireless can not detect the connection my TP Link router (SSID)

  Hello

  I bought Pavilion G4 - 1346tx Notebook PC last Sunday(15/04/2012).

  Since then, it cannot detect/find my ssid from my router. any other device inside the House can detect and connect. only my laptop cant. My Wifi card model: Broadcom 4313GN 1 x 1 adapter Wifi 802.11b/g/n

  I tried to change my router mode and etc2, always without prevail. I downloaded the driver with the latest version (5.100.82.82 of the HP website) that the previous stock (not sure which version) are still not.

  Please help me with this. I read two or three theme with the same problem and the solution, but the solution link is broken or can not find the driver. Help me ~ ~ ~

  Thank you. Appreciate the help...

  Solved in Paul_Tikkanen to:

  WiFi problem solved

• No Internet access, the 'Connect to the Local network' and 'Wireless network connection' are "Local only".

  I'm portable computer maintenance of the customer, a Toshiba Satellite L305-S5885, under Vista Home Premium x 86 SP2, with infections by malicious software and internet connection problems. I have managed to get rid of all of its 251 infections and I am now addressing the connectivity problem. I'm unable to achieve on its ethernet or a wireless connection to Internet. The two network status of connections 'Unidentified network', and also ' access: Local only ' all other machines hooked up to my router via CAT5e and some via 802.11 g/n, have excellent speeds with internet connectivity, so I know that the problem is limited to his machine. I tried the following:

  Deactivation and reactivation of these two connections: FAIL.

  "Diagnose and repair" on the two connections: FAIL.

  Under dynamic I.P. type to static/static to the dynamic: FAIL.

  Uninstalled all network via Device Manager devices, then restart: FAIL.

  Manually uninstalled all the drivers and utility and installed the latest versions: FAIL

  The command ipconfig/all text follows:

  ----------------------------------------------
  Microsoft Windows [Version 6.0.6002]
  Copyright (c) 2006 Microsoft Corporation. All rights reserved.

  C:\Users\Brooklyn's>ipconfig/all

  Windows IP configuration

  Name of the host...: Brooklyns-PC
  Primary Dns suffix...:
  Node... type: broadcast
  Active... IP routing: No.
  Active... proxy WINS: No.

  Wireless network connection Wireless LAN adapter:

  The connection-specific DNS suffix. :
  ... Description: Intel (r) Wireless WiFi Link 4965AGN
  Physical address.... : 00-21-5C-31-87-95
  DHCP active...: Yes
  Autoconfiguration enabled...: Yes
  Autoconfiguration IPv4 address. . : 169.254.174.235 (Preferred)
  ... Subnet mask: 255.255.0.0.
  ... Default gateway. :
  NetBIOS over TCP/IP...: enabled

  Ethernet connection to the Local network card:

  The connection-specific DNS suffix. :
  Description...: Realtek RTL8102E Family PCI - E Fast Ethern
  and NIC (NDIS 6.0)
  Physical address.... : 00-1E-33-4E-2E-F7
  DHCP active...: Yes
  Autoconfiguration enabled...: Yes
  Autoconfiguration IPv4 address. . : 169.254.74.29 (Preferred)
  ... Subnet mask: 255.255.0.0.
  ... Default gateway. :
  NetBIOS over TCP/IP...: enabled

  Card tunnel Local Area Connection * 6:

  State of the media...: Media disconnected
  The connection-specific DNS suffix. :
  ... Description: isatap. {C41651CC-0B3D-411D-8187-745214 C 69}
  B4B}
  Physical address.... : 00-00-00-00-00-00-00-E0
  DHCP active...: No.
  Autoconfiguration enabled...: Yes

  Card tunnel Local Area Connection * 11:

  State of the media...: Media disconnected
  The connection-specific DNS suffix. :
  ... Description: isatap. {816357D 3-D 8-494C-AA09-F622AE861 44}
  0FA}
  Physical address.... : 00-00-00-00-00-00-00-E0
  DHCP active...: No.
  Autoconfiguration enabled...: Yes

  Card tunnel Local Area Connection * 14:

  State of the media...: Media disconnected
  The connection-specific DNS suffix. :
  ... Description: Teredo Tunneling Pseudo-Interface
  Physical address.... : 02-00-54-55-4E-01
  DHCP active...: No.
  Autoconfiguration enabled...: Yes

  C:\Users\Brooklyn's >
  --------------------------------------------------

  Guys, I'm really hitting my head against the wall on this one, and I would be VERY happy for any help through this. Thank you!

  I thought about it, there was a corrupted installation of Norton 360, the origin of the problem. I've used the Norton removal tool and voila! Internet! Thank you.

• E1505 with Vista operating system repeatedly lose the connection network through a router WRT54G

  Model: Dell E1505

  OS: Vista Edition Home Premium

  Processor: Intel Core 2 Duo CPU T5300, 1.73 GHz

  Device of wireless network: Dell Wireless 1390 WLAN Mini Card

  Wireless router: Linksys WRT54G

  My E1505 has a problem with the Wi - Fi being dropped at least twice a day / every day with an average of seven hours of use per day.  Almost identical to several offers from others, as I'm surfing the web and try to access another site, the connection just drops and I get the white screen indicating a network connection cannot be made.  Meanwhile, my utility for wireless LAN card reflects that I have a connection 'very strong' or even 'excellent '.  The only way to connect is to restart the computer.  I did a lot of research on the Internet and tried all the suggested actions to solve the problem (changing the settings of the power of the highest performance, by changing the channel of the router, updated drivers, etc.), but none of them have cured the problem.  I also spent more than 12 hours to talk or have a Dell technician remotely access my laptop to try and fix the problem, but nothing helped.  In the end, the so-called expert technician said they did everything possible and suggested I reload Vista on my computer again, or wait for the Vista Service Pack comes out with the hope that the problem is solved.

  Can someone please! It seems that I left without other alternatives, but to spend the next eight hours, reload all my programs that are inexcusable.

  Thanks in advance for your help.

  Here are the results of the IPCONFIG/ALL command:

  Microsoft Windows [Version 6.0.6000]

  Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

  C:\Users\damoke>ipconfig/all

  Windows IP configuration

  Name of the host...:-command post

  Primary Dns suffix...:

  Node... type: hybrid

  Active... IP routing: No.

  Active... proxy WINS: No.

  ... DNS suffix search list: dc.dc.cox.net

  Ethernet connection to the Local network: State media: Media disconnected

  The connection-specific DNS suffix. : dc.dc.cox.net

  ... Description: Broadcom 440 x 10/100 Integrated Controller

  Physical address.... : 00-19-B9-70-FF-E2

  DHCP active...: Yes

  Autoconfiguration enabled...: Yes

  Wireless network connection Wireless LAN adapter:

  The connection-specific DNS suffix. : dc.dc.cox.net

  ... Description: Dell Wireless 1390 WLAN Mini Card

  Physical address.... : 00-1B-FC-44-A3-D5

  DHCP active...: Yes

  Autoconfiguration enabled...: Yes

  Address IPv6 local link...: fe80::ac77:a83:c3bf:c801 %9 (Preferred)

  IPv4 address: 192.168.1.100 (Preferred)

  ... Subnet mask: 255.255.255.0.

  Lease obtained...: Saturday, April 12, 2008 20:22:10

  End of the lease...: Sunday, April 13, 2008 20:22:09

  ... Default gateway. : 192.168.1.1.

  DHCP server...: 192.168.1.1.

  DHCPv6 IOOKING...: 167779324

  DNS servers...: 68.105.28.12

  68.105.29.12

  68.105.28.11

  NetBIOS over TCP/IP...: enabled

  Card tunnel Local Area Connection * 6:

  The connection-specific DNS suffix. :

  ... Description: Teredo Tunneling Pseudo-Interface

  Physical address.... : 02-00-54-55-4E-01

  DHCP active...: No.

  Autoconfiguration enabled...: Yes

  IPv6 address: 2001:0:4137:9e50:203 b: 1 ca 1: 3f57:fe9b (Preferred)

  Address IPv6 local link...: fe80::203b:1 ca 1: 3f57:fe9b %8 (Preferred)

  ... Default gateway. : ::

  NetBIOS over TCP/IP...: disabled

  Card tunnel Local Area Connection * 7:

  State of the media...: Media disconnected

  The connection-specific DNS suffix. :

  ... Description: Card 6TO4

  Physical address.... : 00-00-00-00-00-00-00-E0

  DHCP active...: No.

  Autoconfiguration enabled...: Yes

  Card tunnel Local Area Connection * 10:

  The connection-specific DNS suffix. : dc.dc.cox.net

  Description...: isatap.dc.dc.cox.net

  Physical address.... : 00-00-00-00-00-00-00-E0

  DHCP active...: No.

  Autoconfiguration enabled...: Yes

  Address IPv6 local link...: fe80::5efe:192.168.1.100%11(Preferred)

  ... Default gateway. :

  DNS servers...: 68.105.28.12

  68.105.29.12

  68.105.28.11

  NetBIOS over TCP/IP...: disabled

  C:\Users\damoke

  Message edited by MOKE DA 12/04/2008 21:24
  Message edited by MOKE DA 12/04/2008 21:25
  
  

• my continuous wireless printer going offline - how can I 'stabilize' the connection '.

  my continuous wireless printer going offline - how can I 'stabilize' the connection?

  Hello gerrie,.

  What I would do is put off the printer and the router so

  -essentially them turning off for about 10-15 seconds

  -and then feed the router back on waiting for all the lights turn on completely

  - and after that is back in the market I would re - turn on the printer and re-establish the connection between the printer and wireless network

• Pavilion DV5-1015nr: How can I activate the connection Wireless on laptop DV5-1015nr?

  After upgrading my laptop DV-5-1015nr (x 64) from Vista to Win 7 wireless switch (just above the 'Insert' key) stays red, no matter how many times I press on this subject. In Device Manager, I see the Networl cards drivers I installed Win 7' work properly': Broadcom 4321AG 802.11a/b/g/draft-n Wi - Fi (sp45524) adapter and Realtek PCIe GBE Family Controller (Realtec v7.003.0213.2009).  HP does not offer a x 64 driver for the latter, so I got it from Realtek.

  Here are the steps I've tried so far:

  1 makes sure that Windows Explorer has been implemented.

  2 start-> Control Panel-> Network Sharing Center-> manage network wireless-> add-> manually create a profile network-> used the settings on my smart phone which is able to connect to the Internet:

  ~ Network name: 52GT6

  ~ Type of security: WPA2-Personal

  ~ Encryptiontype: AES

  ~ Security key: XXXXXXXXXXXXXXXX

  ~ Start this connection automatically: Yes

  ~ Connect even if the network is not broadcasting: No.

  3. click on 52GT6-connection > tab-> select as follows.

  ~ Automatically connect...: Yes

  ~ Connect to a more preferred...: No.

  ~ Connect even if the network is not broadcasting...: No.

  ~ Activate the WLAN connection setting: Yes

  4 OK.

  I click on 'Connect to a network' and receive a notification that "no connection is available. Running a diagnostic feature of "Troubleshooting" reports that the 'wireless capability is turned off." By pressing the switch wireless does not turn on the wireless feature.

  I went to this problem all day. Anyone able to help me?

  Hello:

  See if it works...

  First, install this driver update wlan...

  http://h20566.www2.HP.com/hpsc/SWD/public/detail?swItemId=ob_95652_2

  I would change the same connection if not broadcasting setting to yes.

• Re: Disabled the connection Wireless on Win 7 - Portege R600

  I installed Windows 7 (new installation) on Toshiba Portege R600 laptop and the built in 3 G modem does not work.
  When I run Toshiba Wireless Manager, he wrote "the Radio is off. To activate, activate Mobile switch. ».

  I'm sure that this switch is on, but pass connections wireless using Fn + F8 does not work then maybe it is off but I can't allow it. I have installed all updates of drivers such as: Wireless, Wlan driver manager.
  BT Stack, etc.

  Does anyone have an idea?

  Hello

  Wait a minute;
  You want to activate; Modem WiFi or 3G?
  Please note that WiFi is not 3G modem.

  Don't forget that you have chosen and activated the modem 3G and not the WLan.

  Welcome them

• Reconfigure the connection Wireless on Satellite M160

  My wireless seems to have gone wrong somehow. The computer will not pick up or connect to my network. Is there a way I can reconfigure the connection?

  Hello

  Of course, you can reconfigure the WLan settings.
  First of all, I would recommend resetting the router Wlan. Check the settings of WiFi, filtering by mac address, SSID name encryption.

  How have you tried to connect to the Wlan? Did you use the 3rd party Wlan client configuration tool (Intel, Atheros) or did you use the Wlan configuration option to own Windows?

  If you use a 3rd party client WLan configuration tool, then the windows own option should be disabled.
  I recommend to go through all the settings (encryption key, ssid) and please check if everything is good.

  By the way; Please don t forget to activate the wireless on your laptop network card ;)
  The switch on the side of the laptop must be turned on, and you should switch to WLan using FN + F8 key combination.

  Good bye

• Photosmart Wireless B109n-z: Impossible to connect the printer wireless to the new router

  I just changed my wireless router and can not get my printer to recognize the new router.

  When you try to reinstall with the disc that came with the printer it keeps "quit unexpectedly" at the end of the installation, but before I get to connect to the printer.

  The drive indicates that it is for use with Mac OS X v10.4; 10.5, but I can't find an option to update the web site HP despite it stating that my printer is still supported.

  I can still use the printer with a USB cable connected directly to my table, but this is no help for the other devices I have.

  Hi @Paulwrow,

  Welcome to the Forums of HP Support!
   
  I understand that you are unable to connect your HP Photosmart Wireless B109n-z to your new router wirelessly. I'd be happy to see this with you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.
   
  The CD/DVD software will not work with newer versions of Mac OS X. HP doesn't have the drivers for this printer in Mac OS X 10.11 El Capitan. The last driver out of this printer is for Mac OS X 10.6. The only driver available that uses the driver update from Apple. This causes a problem when reconfigure the wireless, as this is the software for help. It would be easier if you have another computer running an operating system that is supported so that you can install the full feature software to configure the wireless.

  As an alternative method, you can try doing as a guideline to connect the wireless printer. We will use the ad-hoc connection. With the ad-hoc connection, you can launch the built-in web server (EWS) to access the wireless configuration wizard.
   
  Use the following steps as a guide:
  Restore the default settings of the network:

  1. Press the button next to the wireless Menu.
  2. Press the button next to wireless settings.
  3. Press the button next to network by default.

  Once the network is reset, the printer should disseminate the ad hoc connection. It should look like "hpsetup" or "HP Setup (and part of the printer name or MAC address). With an IP address like 169.82.12.44.
   
  Then, connect to the network printer, that is broadcasting.

  1. On the Mac in the upper right corner, click on the wireless icon and connect to the network "HP Setup" or "hpsetup".

  Print the wireless test report:

  1. Press the button next to Scan.
  2. Press the button next to the wireless Menu.
  3. Press the button next to wireless settings.
  4. Press the button next to run the wireless network Test.

  Browse the test report wireless IPV4 of the printer (IP address) 169.82.12.44.

  1. Launch your internet browser and enter the IP as shown. This should load the printer EWS.
  2. Click on the tab network across the top.
  3. On the left side, click on wireless or network.
  4. Run the Wireless Setup Wizard.

  This is the only way to reconfigure the wireless, unless you have another computer that has supported the software.

  For more information on the ad-hoc connection, see the User Guide.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• HP envy laptop laptop 15-ah150na: loses the connection to the wireless network device I had not only portable for 2 days

  Loses the connection to the wireless network sometimes directly after that the computer is turned on at other times after 5 min and sometimes after an hour.  No other device I have loses the connection to the wireless network.  Help, please.

  Hello @fairgame,

  Thank you for visiting the Forums from the HP Support! The forums are a great place where you can find solutions for your problems, with the help of the community!

  I understand that you have a problem with the WiFi and wanted to help you!

  First of all, try to review the next steps, offered by community member @Great-Christine-Tree:

  First of all, we have a step by step guide to guide you through the process of diagnosis here:

  HP PC - troubleshooting Internet and wireless network

  A second option is to try the following steps:
  Powercycle the network:
  1. turn off your laptop.
  2. unplug the power to your router.
  3. disconnect the power to your modem.
  4. wait at least 45 seconds.
  5 reconnect the modem and wait for it to come back online.
  6 plug in the router and wait for it to come back online.
  7. turn on your laptop and test your connection.

  Turn off the power to the adapter:
  1. open Device Manager. (Win Key + R > type devmgmt.msc > OK)
  2. expand the network adapters.
  3. right click on the Ethernet adapter / wireless, and then click Properties.
  4. click on the power management tab.
  5 remove the check mark next to allow the computer to turn off this device to save power.
  6. click on OK.
  7 test cycle.

  Reset the TCP/IP settings on your PC:
  1. go to your start screen/menu and type CMD.
  2. right-click on the command prompt icon and select run as administrator.
  3. in the window that opens type "netsh int ip reset resetlog.txt" without the quotes and press ENTER.
  4 restart your PC and test.

  It can also help to reset the winsock catalog:
  1. go to your start screen/menu and type CMD.
  2. right-click on the command prompt icon and select run as administrator.
  3. in the window that opens type "netsh winsock reset" without the quotes, and then press ENTER.
  4 restart your PC and test.

  Reinstall the NIC drivers:
  1. download the drivers from here , but do not run them again.
  2. go to your Start menu/screen and type Device Manager.
  3. expand network adapters.
  4. right click on the wireless adapter and choose uninstall.
  5 install the drivers downloaded in step 1.
  6. restart your PC and test.

  Test an ethernet connection:
  Explicit. Test if the problem persists on a wired connection to the adapter hardware troubleshooting wireless can be directed to the appropriate areas.

  Test another connection:
  Many people excluded their home network as a problem if another device working on the same network. Networking is not as simple as that. Each device interacts differently with your router or modem and it is impossible to exclude the settings for this device until the laptop has been tested on another network.

  If these steps do not resolve the problem, try this document published by Microsoft for network management issues: wired and wireless network problems. You can change the operating system with the drop-down list in the upper right of the document.

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution', this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great day!

• Said connections wireless network connection are available, but the networks to connect to are no longer visible in the connection

  I got a new laptop from work and have connected a couple of times on our network.  Now, he does not connect through the wireless network connection.  He said that the connections are available, but there is no connection available more in the list.  If you have to manage wireless networks, it is in the list... but you can not log in via this page.  Any help would be grateful.

  Thank you!

  Hello

  1. what operating system you are using?

  2. how many computers is connected to the network?

  3 - is a domain network?

  4. What is the exact error code or error message you received?

  5 have have there been recent changes made on the computer before the show?

  Follow the steps mentioned below and check if that helps.

  Method 1: Troubleshooting run Network.

   

  http://Windows.Microsoft.com/en-us/Windows7/using-the-network-troubleshooter-in-Windows-7

   

  Method 2: Wi - Fi and in Windows network connection issues.

  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

  If you cannot connect to a network, it could be a problem with your network adapter. You can try to use the network adapter troubleshooting utility to automatically find and fix some common problems.

  How can I troubleshoot network card?

  http://Windows.Microsoft.com/en-us/Windows7/how-do-I-fix-network-adapter-problems

  Method 3: Disable the security software and check.

   

  You can also temporarily disable the security software and check if the problem persists. Be sure to enable this security software on the computer after checking.

  http://Windows.Microsoft.com/en-us/Windows7/turn-Windows-Firewall-on-or-off

  http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software

  If disabling the security software solves the problem, then contact the manufacturer of the specific security software to fix the problem.

  Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

   

  For more information, please see the following links:

  http://Windows.Microsoft.com/en-us/Windows7/why-can-t-I-connect-to-a-network

  http://Windows.Microsoft.com/en-us/Windows7/set-up-a-wireless-router

  http://Windows.Microsoft.com/en-us/Windows7/add-a-device-or-computer-to-a-network

  http://Windows.Microsoft.com/en-us/Windows7/wireless-networking-frequently-asked-questions

  I hope that helps!