Emergency technical - SCAM or phishing?

I have signed in error of the UTH help last night.  I became suspicious after the signing and found research that it is essentially a scam online.  What I've seen do, is use CClear to remove my logs of error messages, search for the tree of my HDD and fast scanner MSE and charge me a bunch of money.  I pray that this is just a scam delivering not much for a lot of money rather than the phishing scam which extracted valuable information from my computer.  As far as I can tell that I deleted the software they installed last night, changed my internet and financial passwords, requested my money back guarantee (they actually recalled this mornng to see how my system was for their 'work').  Big surprise, their work does not seem to have done much to my system performance.  Let's see if they actually cancel the payment.  Now I'm corresponding in the world of user MS to add my two cents to this type of scam.  I would appreciate any other suggestions (knowing that the horse may already be out of the barn).

Thank you

Jim

Hello

It's a scam.

Microsoft and its affiliated companies do contact you, unless YOU have made prior arrangements with them to do.

There is an article in the link I'm you provide at the end of this one

Read this Information from Microsoft:

"Avoid scams to phone for tech support.

http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

Don't be fooled of unsolicited calls. Don't provide personal information.

Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

We have all the errors and warnings in our Event Viewer

If you gave them remote access and you do Internet banking, contact your bank, explain, and change passwords.

If you use your online credit card, cancel and get a new one issued to you.

And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

See you soon.

Tags: Windows

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