Envy 17 6850 GPUs 'sudden death '.

Hello

I'm 17, product number: LF119EA #ABB

with windows7

My Gpu is a 6850 m and an Intel processor.

This morning, when I was browsing the internet, I got a blue screen and then a black screen after logo "starting windows." I managed to go in safe mode and disable the radeon 6850. So now I can normally connect with the gpu intel. In mode safe but in the Device Manager, radeon 6850 properties under resourses tab it says that this device does not use no matter what resource because he has a problem.

Please tell me what to do.

I already uninstalled the drivers in safe mode and now in Device Manager the radeon does not appear.

Thanks in advance

Hello Vasileios.

So, you have made the recovery and the problem persists?  This implies that the problem is hardware related as recovery brings back the laptop to a known state of work (factory conditions).  This addresses the problems of software with a 99% certainty.

Reballing (or "recovery") is a possible solution, but it depends on the real problem.  If the problem is due to bad points, it could work to weld (where the name "reballing") but if the problem is that the card is dead then reballing the map doesn't change anything.  Some users try this as a solution to their problems. However, I can't recommend it because it's well beyond my technical abilities, I'm horrible with a soldering iron, and he is definitely not always solve the problem.  The best solution is the replacement.

If you have the laptop repaired by a store or HP then they would replace the motherboard together.  If you feel able to do the repair you could replace it yourself.  You'll want to Guide Service and Maintenance of your laptop.  This covers disassembly and repair of the laptop.  If your laptop computer has a screen 3D part number is 630793-001.  If you have a screen 2D part number is 630792-001.

If you have the HP to repair the laptop call them again and let them know the outcome of the recovery.  They should be able to put up with a repair.  However, I live in the US so I have no idea of the cost of the repair of facilities in Europe.  Agent from that you are talking about should be able to answer this question for you before ordering of repair.

If you think I've been useful or just want to say thanks you can click the White Star under my name.  It gives me good and I really appreciate it!

If you have any questions do not hesitate to ask.  I'll keep an eye out for your answer.

Have a great week!

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