Envy of poor Bluetooth range 700-027c

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  Hi there @SVig

  I understand that you are having problems with the Bluetooth on your laptop. Please check the complete product number. I found the drivers for the 15-j171nr, and I want to make sure it's what you have.

  Here's the driver page:

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  Take a look at these pages and see if something helps you all:

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  Good afternoon

  I recently bought a laptop from HP Envy 13-d004a and could not get working Bluetooth.

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  @DanteChaCas ,

  Thanks again for posting back.  I have provided some possible ways to solve your problem.  Due to the fact that you have provided no details as to what you have tried in the past.  You can try any order you want.

  Yet once it is a place to provide you with possible fixes to your problem.  If you want straight forward test and diagnosis help you can contact HP phone support where they can even connect to your system and provides assistance at a distance.  If it does not help they can provide you with repair options.

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

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  I hope this helps and have a nice day.

• HP envy 5532 - poor black printing - trailed missing lines showing

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• Leapmotion Envy 17: my bluetooth driver does not work

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  Hello @MohamedKhairy,

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  I understand that your notebook is not able to pair with Bluetooth devices, and I'd be happy to help you in this case!

  To make sure that the Bluetooth radio on your computer is set up correctly, please follow the steps below:

  Step 1. Go to Device Manager

  Step 2. Right click on "Bluetooth device" you want

  Step 3. Select "update driver software... »

  Step 4. Choose "Browse my computer for driver software".

  Step 5. Choose "Let Me pick from a list of drivers for devices on my computer.

  Step 6. Select "Ports (COM and LPT).

  Step 7. Select "Microsoft" to the list of "manufacturers".

  Step 8. Finally select "Standard series via a Bluetooth connection.

  If you are unable to connect to a Bluetooth device, try the following:

  Step 1. Search for 'Change device' in the start menu in Windows 8.

  Step 2. Click on where it says change device installation settings.

  Step 3. Select No, let me choose what to do option.

  Step 4. Check the automatically get the device app option

  Step 5. Click on save changes to save the settings that you select

  So, you can try this

  Step 1: Go to RUN (Windows Logo + R) and type "services.msc" and Enter

  Step 2: Now find 'Bluetooth Support Service' and double click it

  Step 3: Now click on the Log on tab and type "Local Service" without the quotes

  Step 4. Click on "account".

  Step 5: Now remove any authorization of passwords the password field blank

  Step 6: Below the upper left title should be a hyperlink 'Start' click

  You can also check:

  If you're still having problems, you can also see this thread about how @IstvanKovacs resolved his problem with the Compatibility Bluetooth 4.0 with Windows 8.1.

  I also encourage you to display the number of your product to your computer. Below is one is a HP Support document that will show you how to find the product number of your computer. In addition, it will also help if you specify which operating system you are using; and if your operating system is 32 or 64 bit. You can provide more information, the better!

  How can I find my model number or product number?
  Operating system Windows am I running?
  Is the Version of Windows on my computer 32-bit or 64-bit?

  Please re-post with the results of your troubleshooting, as well as the information requested above. I look forward to your reply!
  
  Concerning

• HP envy x 2 bluetooth

  Not c my bluetooth on my x 2, thought desire device itcame with... reinstalled drivers and this is not the case to find! Maybe he is not provided? Someone at - it the same problem? TIA

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  Thanks anyway... found in the change of 'metro' pc settings > wireless > bluetooth was... off. Support HP cat helped me to find it!

• HP ENVY 17 Noteb: bluetooth microsoft mouse will not pair

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  I tried everything I could find on the web.

  Tried the mouse with windows 8 OS and it works well

  Help, please.

  HP notebook product number: LW900AV #ABA

  Yes, it doesn't have bluetooth on Windows 7 OS

  I searched for months to solve the problem of matching with Sculpt Microsoft Touch Mouse (bluetooth) (no dongle) and found the following web page. In fact, a few months ago Microsoft support remote (for 2 hours) in my PC and could not get the mouse running (he had previously worked). The support of Microsoft Tech. concludes that the mouse was not compatible with Windows 7 OS, which I didn't agree or accept.

  I looked for a solution for months, without success until very recently.
  I found the following web page:

  http://www.SevenForums.com/hardware-devices/302889-Bluetooth-doesn ' t - search - devices.html

  The poster said:
  Quote:
  Go to the icon START and type services.msc and some services.

  The dialog box that opens has a long list of stuff, but search for BLUETOOTH SUPPORT SERVICE. Double

  Click here to open. Make sure that it is AUTOMATIC. Go to the LOG IN tab, select THIS ACCOUNT, and then type

  LOCAL SERVICE. Is a password list (a chain of 15 points). Remove the password in the

  PASSWORD and CONFIRM. Choose OK.

  It will ask you to restart the service. Once restarted, turn on again your bluetooth adapter. Put

  your mouse into pairing mode and add the mouse.
  Finally, if anyone out there knows why this weird procedure is necessary, please message me. Just curious

  End of quote

  I tried this suggestion and in gratitude, it worked! The wizard did not find the bluetooth mouse. It paired successfully and worked satisfactorily for the past 2 days... it is after Microsoft tech cannot fix the problem several months ago and I just dropped, until the renewal of my research solution recently.

• How to make my HP ENVY M6-1205DX bluetooth to compatible PORTABLE PC computer

  My laptop detects my wireless printer but won't pair with my Bluetooth speaker. What can I do to make this work?

  Hello

  It doesn't have built-in Bluetooth. Safe, fast and easy: Please try one of them (much closer):

  http://search.pccasegear.com/computer/USB-Bluetooth-adapter?gclid=CL_lvJ2PksACFUpxvAode0oAuQ

  Kind regards.