Envy Phoneix 850 160SE: USB 3.0 or USB 2.0 ports

Similar Questions

• Envy 17-j141na: a USB 3.0 port only works on USB 2.0

  Hello

  I have a HP Envy 17-j141na (product number: J0C16EA #ABU) running Windows 8.1.  I recently tried to connect a Sata hard drive via a USB 3.0 enclosure and found that the right rear USB port works with a USB 2.0 cable and any USB 3.0.  There is no problem with any of the three other no ports just this one.  Grateful for any help.

  Thank you.

  Hello Malygris1,

  Thank you for your help and suggestions.  I investigated further and found that the problem had become a problem on the port adjacent to the original track and then there are two with the same problem.  I was struggling to believe I had lost a second port and so took risks on the purchase of an another leader of a different even if manufacturer initial lead was again with the Cabinet.  The result was successful with all USB 3.0 ports.  I can only assume that there was a faulty connection in original mind that failed when it was routed to one side of the laptop and not the other.  Thanks again, I'm certainly glad that the fault was not in the computer.

• HP Envy 14-1010nr: HP Envy 14-1010nr Notebook PC: replace and upgrade to USB 3.0 ports

  Hello
  
  I have a HP Envy 14 - 1010nr Notebook PC, which had two USB 2.0 ports on the left side and a USB 3.0 port on the right.
  
  USB 3.0 port was damaged such as connectors plugged it seem a little loose and can move laterally a little so that the connection to the device comes in and out - makes it uncertain to copy some stuff on a hard drive through it, for example.
  
  Is it possible for me to replace this port? Where could find a spare part for that if it can replace?
  
  Even though I am inside the computer, I might as well replace the USB 2.0 with USB 3.0 ports ports if the pats replacement for that exist...

  You're right, because there is no audio + USB 3.0, only the original + USB 2.0

• HP DV7 ENVY: USB 2.0 Port does not

  Hello

  I have a DV7 HP ENVY with 3 - USB 3.0 ports and 1 - USB 2.0 port. The USB 3.0 ports are working well but USB 2.0 does not work. When you plug a USB stick to the USB 2.0 port power led on the memory stick lights up but the led data is not. The computer does not at all to the inserted USB memory. The USB works fine in other 3.0 ports. I tried also to connect other USB devices, and it's the same thing. They work well on USB 3.0 ports, but nothing happens when you connect to a USB 2.0 port.

  I was looking at the USB drivers in Device Manager and haven't noticed anything that seems strange.

  I have run the system test diagnostic USB to start the system and got the following codes:

  Failure ID: 9BXQGK-6JK858-QFPK0K-8D0G03

  Product ID: C1W26EA #UUW

  No idea if this is a hardware or software failure?

  Hi @pefre,

  Welcome to the HP Forums! I read your post and wanted to help.

  I understand that the USB 2.0 port has failed on your laptop. According to the fault code 9BXQGK-6JK858-QFPK0K-8D0G03 you officer, I got following results:

  ID Tag9BXQGK-6JK858-QFPK0K-8D0G03 failure

  ChecksumOK

  16/06/Date2016 of test

  Failure Code434

  Device

  Communications

  Includes

  GPS, HUB, Modem, network, map network drive, PCI, PCMCIA, Switch, USB card

  Error message

  Failure of USB (not specified)

  It seems that there is a hardware failure with the USB port.

  Is your laptop still under warranty? If so, please contact support phone HP load a repair:

  Please the following link http://www.hp.com/contacthp allows you to create a folder for your problem and contact HP. If you do not live in the United States / Canada, please click on the link http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html to get contact information for your region.

  Please let me know if that solves the problem by marking this message as "accept as a Solution.  To simply say thank you, click the thumb upward below!   If you need more assistance let me know and I will gladly do everything I can to help. Thank you.

  Kind regards

• HP Envy X 360 laptop USB 3.0 transfer speeds

  Hello.  I have envy of HP X 360 with an Intel i5 in it.

  I also bought a Seagate USB 3.0 portable hard drive.

  I only get speeds between 20-30 MB/s between them.

  Why?

  And Yes, the drive is plugged into one of the two USB 3.0 ports.

  Hello @wvcadle ,

  Welcome to the HP Forums!

  I understand that you are concerned at the speed of read/write of the USB 3.0 ports on your laptop.

  The features of a Protocol do not indicate the typical real return. The maximum speed of USB 3.0 is 5 Gbps (gigabits per second) which translates to 640 Mbps (megabytes per second).

  Note that B and b are very different by a factor of eight and lead to very different figures and are a huge complaint among people, the resolution of the speed problems.

  That said, these specs: 640 Mbit/s is the maximum possible speed of technology and does not reflect in some way the speed you will actually live. Many things will slow down the speed of read/write of your computer. Process running on the laptop, CPU capacity, RAM speed, speed (rpm or SSD and lens travel speeds), or the size of the transferred file. The mechanical controls that operate at 7200 RPM (5400 is used) generally have a flow of some 80 to 100 Mbps.

  Basically what I'm saying here is to take a car that can only go 55 mph, won't go faster if you drive on a street with a higher speed limit. (Sorry if this analogy comes off rude. "I want to ensure that the point is clear to some of the less technical than reading the forums).

  When the protocols are created, they are written with capabilities in futuristic mind. It's a bit misleading to consumers because they expect these kinds of speeds when devices don't support even them yet, only the theoretical Protocol done.

  Another important factor is if the unit is powered by or not USB. Peripheral USB powered generally operate at a slower speed than with their own dedicated power devices.

  If you look at the reading and writing speed of most of the USB 3.0 devices, you will find that the real device (not port) tops out at about 100 Mbps, which even then still will provide not a speed of 100 Mbit/s in most cases once you take into account other variables posted previously.

  Here's a good graphical representation what I mean for the peripheral communes.

  

  If you want more information on USB 3.0 from one more credible source other than little ' ol read me this article published by PC Mag: USB 3.0 Tested: how fast is it in the real world? It is a bit outdated, but the same concepts apply today. Don't forget no USB 3.0 has been standardized in 2008, and this article was written in 2010. A lot of time for builders to get on board and do things together.

  So the question is: what we do about it?

  1. Make sure you have a USB 3.0 cable connecting a player to the laptop.
  2. Make sure that the 3.0 drivers are installed from here: HP - drivers & downloads or the Intel Web site.
  3. Make sure controller xHCI is enabled in the BIOS and the BIOS is updated. (Access the BIOS via tapping F10 at startup.)
  4. A clean boot of Windows allows to eliminate the process and background services.

  I hope that this information gives an overview of the problem. Let me know if you have any other questions.

  -Edition formatting and grammar.

• HP Envy Phoenix 850: HP Envy Phoenix 850 - optical drive add/upgrade

  Hello

  I'm looking for one of the new HP Envy Phoenix 850 models and ask yourself it is possible to:

  (1) add an additional optical drive? I have a spare Pioneer BDR-209EBK, (W148mm x H 42.3 mm x D180mm)

  (2) or replace the DVD SuperMulti HP standard burner (probably this one, which is THIN; H 12.7 mm x D126.1mm x W128mm)

  The marketing material says "busy; external drive bays One available,"but looking at the photos in the 'upgrade and Guide service' I can't identify where the additional drive would be, and how it would be accessible.

  from the front panel.

  The new models look slick, but if I'm not able to add/replace the optical drive, it may be a no-go - and I have to stick to the last years´ 810-models - or a competitor.

  Thanks in advance.

  Any 12.7 mm mini-SATA Blu - Ray writer will work.

  http://www.eBay.co.UK/ITM/pioneer-Blu-ray-BD-RE-DVD-RW-SATA-internal-12-7mm-laptop-notebook-optical-drive-/321803585540?PT=LH_DefaultDomain_3&hash=item4aecfd0804

  Just drag on the engraver of DVD and sock it to its place. You may have to port on the front, but this isn't a huge deal.

  If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

• HP ENVY 14 Notebook SPECTRUM: USB 3 does not

  Hello

  HP Envy laptop

  Product number: A7U17UA #ABC

  Win 7 Pro (64-bit) SP1

  BIOS: F.06

  When I plug a USB 3.0 device on my USB 3.0 port I get a BSOD every time.

  I tried the hubs, external HARD disk (self powered and powered versions of bus) and get the same result every time.

  These 3.0 devices work with other computers.

  I removed all the USB drivers using the Device Manager and rebooted.

  Windows reinstalled the drivers.

  No luck, same problem

  Do I need special drivers for this?

  Please let know us if there is a solution.

  Thank you

  Hi @jbehara,

  Thank you for your update.

  HP has been informed of the situation and is working to correct.

  If you do not want to wait for the driver page is available to check, please contact HP support for assistance.

  Contact HP to Contact HP Support assistance

  Good luck!

• HP ENVY 15-j027tx laptop: HP ENVY 15-j027tx laptop has USB 3.0 ports?

  Hello

  Please can anyone tell whether or not this particular model has 3 USB ports? or some USB 3.0 ports?

  HP ENVY 15-j027tx laptop

  Thank you

  Hello:

  The guide of the user for the model indicates that on the left side of the laptop there is a port of loading USB3 and a port USB3.

  See Chapter 2, page 5.

  http://h10032.www1.HP.com/CTG/manual/c03735710

• Envy of HP Dv7 - 7223cl Windows 7 Ultimate 64 - Bit: USB 3.0 Ports will not work.

  When I plug my mouse into one of the USB 3.0 ports, Windows does not sound has indicated that it is connected. I did a clean reinstall there two days and most of my drivers installed, but they do not work. A store local deleted Windows 8 PC and installed Windows 7, a few weeks ago, and USB 3.0 ports was working at this time, so drivers exist. After having some problems, I decided to do a clean reinstall of Windows 7, which has deleted all my drivers and I was able to reinstall most of them, but USB 3.0 ports has not worked since and still not working. I looked on the internet, but I couldn't find the right one. I looked in the management system and found that two devices: PCI Device and SM Bus controller are shown with a yellow sign. After looking under properties, I found that the two do not have their drivers installed (Code 28). Anyone know where to find the drivers for this problem?

  Nevermind, it works now. I just had to uninstall and reinstall all components of AMD. Thanks for your information!

• Satellite M50D - Has: devices of USB 3.0 not working in USB 3.0 ports

  I use 2.0 devices in the ports of 3.0 fine, but my 3.0 Flash Voyager USB3 8 GB device will not work. It connects then disconnects once, not appearing is not in the Device Manager to all.

  I tried to install the USB driver out this version of the site 2.0.10.273 - 130101 has for my model. It made no difference.

  Install Windows 8.1 system

  Any ideas? Thank you.

  You are able to use this USB through a USB 2.0 port?
  Check it out.

  But at this point its not easy to tell if its USB device issues or problem of USB port.
  If other external USB 3.0 devices work properly in the frame of your laptop, the problem is related to the Flash Voyager USB

• How to identify the port vs USB 2.0 ports USB 3.0?

  My HP Pavilion notebook PC (Windows 8) g6-2210us has 2 USB 3.0 ports and 1 USB 2.0 port.  How can I identify the USB 3.0 ports?

  Yes SS means Super Speed

• Tecra R840-10 t has no work webcam or USB 3.0 port

  Even if this [another thread | http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=62061&start=15&tstart=0] has been marked as resolved, the problems remain, but are not related to the bone, hw-partners.

  1 week after that I got a Tecra R840-10 t (PT429E-00M007EP) of Windows 7 have frozen at startup and the fan run at maximum speed. All I could do was to enter safe mode. After a factory reset (reinstalling OS of the hidden HD partition), not even the safe mode worked!
  Took back to the store, 2 days later a local Toshiba representative referred to the store as fixed (they have updated the BIOS...)

  2-3 weeks later, same problem. I called Toshiba directly, they have picked up the laptop, took almost 2 weeks and sending parts of the Germany twice before they sent it. I had to call them to find out they were going to deliver the next day. So far it seems to be fixed, Windows has not frozen since.

  However, now, little more than a month after I bought this laptop from professional quality, I noticed that, on his return, the USB 3.0 port (as long as this port) and the webcam does not work. They do not appear in the Device Manager, update their drivers through page for the download of Tecra yields nothing (and you have to go through hoops to actually install the webcam driver), nothing. It's as if they did not exist. I guess that any material they brought in wasn't exactly in perfect condition, or someone forgot to plug it into some pine trees.

  I tried several Linux LiveCD as well, they all recognize the material to varying degrees (being the most comprehensive Debian), but no recognize the USB 3.0 port or the webcam as well.

  Not an OS problem. Call them once again, waiting for a response from a representative Monday morning. Seriously considering to move directly to a repair center and asking the complaints book. There is no guarantee that this laptop won't break again.

  Not a happy camper.

  Hello

  > I tried several Linux LiveCD as well, they all recognize the material to varying degrees (being the most comprehensive Debian), but no recognize the USB 3.0 port or the webcam as well.

  Have you tested this with Toshiba configured OS?
  It would be interesting if Windows 7 would get the same problems, recognizing the USB 3.0 and the webcam

  by the way: this is a user forum to...

• External Toshiba HARD drive not recognized on USB 2.0 ports, but only on USB 3.0

  Hello

  I have a Toshiba drive external HARD 750 GB USB2.0/USB3.0
  Now, this HARD drive is not recognized on USB 2.0 ports from my laptop (same thing on my desktop computer) but only on the USB 3.0 port.

  I have try on port USB2.0 computers different (desktop, laptop) but it doesn't work. The LED is the lightning, but the drive does not appear in the file Explorer.

  You have any ideas?

  Thank you

  > Now this HARD drive is not recognized on USB 2.0 ports from my laptop (same thing on my desktop computer) but only on the USB 3.0 port

  USB 3.0 port 900mA feeds. The USB 2.0 port common provides 500mA.
  I think that the HARD drive needs more 500mA power in order to work properly.

  So if you want to use the HARD drive on USB 2.0 ports, I recommend you to use a USB Y cable which allows to connect the HARD drive to two USB 2.0 ports

• External USB 3.0 HARD drive does not work on USB 3.0 port

  Hello guys,.

  I have a problem with my external HARD drive and the problem is that it is USB 3.0 feature does not work in my computer.

  The curious thing is that it works very well in the SATA port or a normal USB 2.0 port.

  Y at - it a failure with the HARD drive or is there something wrong with my motherboard (M5A99 fx pro r2.0)?

  Thanks in advance.

  From my point of view of the few is not HARD drive problem because the HARD drive operates in a USB 2.0 port.

  I m wondering if you tried to update the USB 3.0 driver.
  Have you tried this HARD disk in another computer / USB 3.0 ports?
  I think that its worth a check.

  Also, I read on some problems of USB 3.0 controller from different manufacturers.
  Sometimes, it might be possible that some problems of compatibility between different devices may arise.

• Toshiba Store Art 4 USB 3.0 1 TB works not with USB3.0 or USB 2.0 port

  Hello
  I have a big problem with my external hard drive and I hope someone can help me.

  Here's the thing:

  I used my external drive only on computers that don't have any port usb 3 and all worked well. The drive has been used only with usb ports 2.

  Now, I got a computer with a usb port 3 and I was happy to be able to use my external hard drive at full speed.
  Has been fine until I wanted to transfer a file using my drive.

  The disc has been recognized either of usb ports 2. The NTFS partition is a partition BRUTE! I had to ' chkdisk/f G:' to make it work again on my usb ports 2. And some files were missing!

  Then, back on my other computer (usb port 3), the contents were not the same! I mean some of the files that I deleted when it is plugged into usb 2 returned when plugged usb ion 3! And then, back to the usb 2, partition became RAW and I had ' chkdisk/f G:'... once again!

  So, to make it as simple as possible, after some testing, it seems that the drive can only be used on the usb ports 2-only on ports usb 3 but can not be used at a time, which is very annoying for a portable external hard drive.

  I tried to format the drive to my usb port 2 and return on the usb port 3, the content came as if I had never formatted it and then back on the usb port 2, the RAW score again...

  I use Windows 7 and 8.1 Windows computers.

  Someone at - it experience that? What is the drive (Toshiba Store Art 1 TB USB3 4)? What is the USB 3 specification? Is - Windows 7 or 8.1 drivers?
  And above all: what can I do?

  Thank you very much!

  This external plug & play Toshiba HDD supports two USB standards: USB 3.0 and USB 2.0
  HARD drive around needs bus power 900mA to work correctly.

  The USB 3.0 port supports this standard 900mA. The USB 2.0 port allows only to 500mA.
  If in case the HARD disk is not working properly connected to the USB 2.0 port, I recommend you to use a USB cable to Y in order to connect the 2 ports USB 2.0 HARD disk.

  I have no idea why the content on the HARD drive is different, but from my point of few of the USB standard does not affect content.

  In my opinion, the HARD drive wasn't working properly using a USB 2.0 due to the low power.

  By the way: this HARD drive supports some additional features like the ability to oversight function and monitor to alert of the disk space that sends a alert when there is not enough available storage space.

  For advanced users, Toshiba has added the ability to customize the backup routine, including the ability to select only the most common file types for backup and change how many times a backup takes place.