error code 19, Dr. rom.

Hello

After updating to service pack 2 (vista), I was not able to use my cd rom. I have tried all the suggestions on the forum but no luck.

Windows looks for drivers but couldn't find. Then, I went to dell and found the drivers but I am unable to install because the device was not found.

Windows keeps asking me for the cd that came with the device, but I've never had one when I got the laptop.

The cd rom is an Optiarc dvd rw ad 7580 s ata.

Any help would be great, thanks

https://support.Microsoft.com/OAS/default.aspx?PRID=13014&Gprid=582034&St=1

Free unlimited installation and compatibility support is available for Windows Vista, but only for Service Pack 2 (SP2). This support for SP2 is valid until August 30, 2010.

Microsoft free Support for Vista SP2 problems at the link above.

See you soon.

Mick Murphy - Microsoft partner

Tags: Windows

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