Explorer.exe is corrupted.

Hello, Mr President

I have an ASUS laptop, I week find high black screen only desktop, I go to task/explorer.exe/ok manager/new task I found the desk top
pls help me to slove this problem.
Thank you
Sandeep combes

Hi Sandeep,

1. have there been recent changes to the computer before the show?

2. when exactly this question produce?

Explorer.exe is the program component that provides Windows Shell. Windows shell or Explorer creates and presents the entire user interface or the appearance of the notification area (system tray) of the Windows operating system, including the taskbar, desktop, Windows Explorer, start menu, dialog boxes and interface controls.

I suggest that you check if the value of the windows shell is set by default, if so, try renaming.

a. in the Task Manager, click file, new Task (Run).

b. in the run box type regedit.exe dialog (open 'regedit')

c. navigate to the following location:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\winlogon\

d. in the right pane, check if the Set "Shell" = "Explorer.exe".

(If the setting is correct then rename the file explorer.exe in explorerCOPY.exe.)

Restart the computer and then try to start Explorer.exe in Task Manager and check if it helps.

Important: problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For extra protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up the registry, click the following link.

Back up the registry: http://windows.microsoft.com/en-US/windows7/Back-up-the-registry

For your reference: Why is my screen black when I start Windows 7: http://windows.microsoft.com/en-in/windows7/why-is-my-screen-black-when-i-start-windows-7

Note: When the computer is in safe mode, System Restore does not restore points. Therefore, you can not undo a restoration you performed when the computer is in safe mode.

For all windows questions do not hesitate to contact us and we will be happy to help you.

Tags: Windows

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    Signature of the problem:
    Problem event name: InPageCoFire
    Error state code: c000009c
    Type of media loopholes: 00000003
    Name of the damaged file: explorer.exe
    The system version: 6.0.6002.2.2.0.768.3
    Locale ID: 1042
    Additional information 1: 559f
    More information 2: 02934d2c52b3f39550891518a9d15746
    3 more information: 6ef5
    Additional information 4: b5d88008fbc27fee13f30131eedf2314

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    Hi shellysong, I suggest you follow troubleshooting steps from the method below. Method 1

    Step 1

    Start your computer in safe mode

    http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

    Step 2

    I recommend you perform the clean boot.

    See the link below to learn more about how to clean boot.
    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
    http://support.Microsoft.com/kb/929135

    Reset the computer to start as usual
    When you are finished troubleshooting, follow these steps to reset the computer to start as usual:
    Click Start, type msconfig in the search box and press ENTER.
    If you are prompted for an administrator password or for confirmation, type your password, or click continue.
    On the general tab, click the Normal startup option, and then click OK.
    When you are prompted to restart the computer, click restart.

    Method 2

     

    Try the SFC scan on the computer.

    How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

    http://support.Microsoft.com/kb/929833

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