External hard drive device driver

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• Drive external hard drive does not appear under "devices."

  Hello

  I just updated my OS to Sierra of MacOS. I have connected my external hard drive (HDD) and it does not appear under "Devices" in my Finder window. It worked fine before the update.

  I use a MacBook Pro (end of 2013), currently running MacOS Sierra (Version 10.12). My external HARD drive is a SeaGate Slim SL Media (500 GB).

  The external HARD disk appears in disk utility application. He also appears on the about this Mac > system report > USB. I don't know what the problem is, the external HARD disk is identified but does not appear for use in the Finder window.

  I read that it could possibly be in mode 'sleep' and putting the MacBook to sleep (while it is plugged into the external HARD drive) and it to wake up again should solve the problem. However, it did not work. No more restarting my MacBook. It was mentioned in another post that it may require extra power, so I attached power adapter and again, without success.

  I do not want to clear the contents of the external HARD drive.

  Is there a way to get my external HARD drive works as expected with my MacBook?

  Thank you much in advance.

  I also have this problem.

  My camera is Macbook Pro 13 "retina 2015 and Seagate Backup more 1 TB (NTFS - Paragon NTFS)

  * Edit *.

  

  My HDD show in report system > hardware > USB

  but it does not show in Finder or Desktop.

• file .avi and .mov on iMac changed in .m4v when they are copied to the external hard drive. I will be able to open these files on other devices like a Windows PC?

  file .avi and .mov on iMac changed in .m4v when they are copied to the external hard drive. I will be able to open these files on other devices like a Windows PC?

  FWIW, do not change the extensions of file simply by copying the files to an external drive.

• 320 gb External Hard Drive - now detected as Cypress device

  Hi all

  I have a Toshiba 320 GB external hard drive and it seems to have developed a problem. Instead of being detected correctly when I turn on the drive Windows tell me that his device detected a "Cypress AT2LP RC42" and he wants to install software for it (which it does not so find).

  I know that this isn't just the OS because I have two OS on my machine and while it used to work fine on the two I now get the same behavior on them. Other that the drive does not appear in "My Computer" or in the "Disk management" part of the "Computer management" console

  Anyone know how to fix this?

  I must also say that I had only this when I got a 160 GB Toshiba drive.

  Colin

  [Edited by: admin]

  I googled around, and it seems that you really need a driver for this external hard drive to HARD drive. You should check the Web site of Cypress.

  The other option is to download the DriverWizard Windriver jungo.com 8.0. This application creates .inf files. Cypress AT2LP RC42 source code should be integrated.
  For EXAMPLE, you can create a clean driver .inf file. Try to install it on your device.

• External hard drive Canvio Basics 2.0 TB/To - device connection issues.

  Hello

  I recently bought an external hard drive and I can't connect my computer's hard drive. (Toshiba Canvio basics 3.0 - 2, 0 to/To - Usb 3.0 and 2.0)

  There is a pop up message saying that the device has been installed, but when I go to 'my computer' hard drive does not appear.

  Does anyone have suggestions on how this can be corrected? Any help would be greatly appreciated.

  Thank you

  Claire

  I thought that I should add a little more information...

  I tried to access the device on a computer, 2 notebooks, 2 TV and an Xbox, so it seems that the hard drive is the common problem.
  In addition, the drive appears in device under disk drivers Manager and he said that the hard drive had no problem but I can not access the hard disk.

  Thanks again

  Claire

• I try to use my Time Capsule as external hard drive. But when I look in the Finder, nothing is available for shared devices.

  I have a Macbook air running OS X El Capitan. I try to use my Time Capsule as external hard drive. But when I look in the Finder, nothing is available for shared devices. I don't know if I need to restart the time Capsule or change the wireless setting, etc. ?

  Please advise...

  The TC appears in airport utility? If not then it is probably not part of your network or is lost... upgrade installed you El Capo because there a lot of questions.

  What is the TC plugged into the network by ethernet? And configured properly? Are you to internet via the TC... but can not see his drive... that would be typical?

  Have you set Finder preferences to display the network drives? Apple keeps making it difficult for some unknown reason.

  You actually have to mount the drive TC if it appears under shared... it still may not appear if you double click on it. Under the search box on the top of the right hand you see Connect (As) box, type the name or IP address of the TC in there... Make sure that you save the password from your keychain.

  I try to use my Time Capsule as external hard drive

  For the storage of the files it is fine.

  For the execution of direct files for an application in the Mac, you are very likely to damage or corrupt the file at some point.

  And how do you do backups? Time Machine can't help you... it won't work.

  Backup is crucial, especially if you do things apple say not to do... That is to say move your photos or the iphoto library to the TC and try to use direct from there... expect any day to need a resumption of the library.

• My windows XP does not recognize an external hard drive. : "Error device malfunction.

  Original title: my windows XP do not recognize an external hard drive.

  I have Windows XP... When I try to plug in an external hard drive (with automatic installation of the software and the ability of usb 3.0/2.0), my computer does not recognize the material and gives an "error of malfunctioning of the device.

  Hello

  1. What is the brand and model of external hard drive?
  2. don't you make changes on the computer before this problem?

  Read the following article that may help you resolve this problem.
  Advanced troubleshooting tips for General USB for Windows XP problems
  http://support.Microsoft.com/kb/310575

• FireWire devices are most recognized. External hard drive and the camcorder will not connect.

  My computer no longer recognizes the firewire devices that I connect to it.  The Device Manager shows the driver 1394 work very well.  I even deleted and reinstalled Windows XP.  My external hard drive so my camcorder are more recognized when I plug them cold or hot plug.  Two of them have worked very well for more than 4 years and now for some unknown reason, that they stopped just recognized.

  How can I get Windows XP to see again them?   I've tried everything.

  Hello Stevec5375.

  See the link below.  There is a fix for those running XP with multiple Firewire devices, thus causing a problem.

  http://support.Microsoft.com/kb/830987/en-us

  Please let us know if it did or did not help to solve your problem.

  See you soon

• Unknown device message to an external hard drive USB... supposed to be plug-and-play

  I have a Western Digital external hard drive, 1 TB, I installed a PCI 2.0 card when I couldn't device works.  This has resolved nothing.  When I attach the hard drive, it does appear a message that says that the device is unknown.  I don't know how to fix the problem manually.  I contacted western digital, but be plug-and-play they provide drivers for their products and have referred me to your website.  Please help, its nothing more than an expensive paper weight at this point.

  Hi mgregurich,
   
  I suggest you try the following steps:
   
  Step 1: Find the error code in Device Manager

  1. open Device Manager by clicking the Start button, click on the Control Panel, clicking system and Maintenance, and then clicking Device Manager.

  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  2. in Device Manager, look for the USB device, and then double-click the device name.

  3. under the gaze of general tab for the status of the device for any error code indicated.

  http://Windows.Microsoft.com/en-us/Windows-Vista/get-help-with-Device-Manager-errors
   
  Step 2: Run the fixit provided in the link below.
  http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-solving-problems-with-USB-devices

  Step 3:  Unplug the power and USB (universal serial bus), wait for a while and connect the external hard drive to another USB port and check.
  Also, connect the external hard drive on another computer and test if it works fine.

  If the problem persists,

  Step 4: Replace the USB controllers.

  First of all, please disconnect all USB devices and then perform the following steps:

  1. click on 'Start', type device manager in the search bar and press "Enter." If necessary, click on continue.

  2. in Device Manager, double-click to expand the "USB Bus controllers", right-click on the "host controller", click "Uninstall" and click "OK".

  3. Repeat step 2 to uninstall all items under 'USB Bus controllers'.
   
  Then, restart your computer and windows vista will automatically reinstall all USB controllers.

  If the problem persists, please contact western digital for assistance.
  http://support.wdc.com/

  Thank you, and in what concerns:
  Ajay K
  Microsoft Answers Support Engineer
  --------------------------------------------------------------------------------
  Visit our Microsoft answers feedback Forum and let us know what you think.

• External hard drive in the Device Manager but not in disk management

  So I have this external hard drive Western Digital 1 TB. I've had for over a year now and it was working fine. I would like to trade my XBox 360 and the computerregularly. Then one day I brought home, plugged into the computer and nothing. My friend and I couldn't understand anything. We have gone as far as removing the hard drive and put it directly into the computer. I have reviewed, that he has lost.

  Then yesterday, on a whim, I tried to connect it again to the USB port. It is presented in the Device Manager but says that its drivers have not been installed. Then, I changed the USB ports on the back of the computer and as if by magic, that this is once again. I had full access. Stupid (and you can see where this is going) did not immediately transfer anything off the hard drive. I'm looking for an image and listen to a song off of said hard drive when the drive went suddenly not recognized.

  I can see now the reader in the Manager of devices under disk drives, and USB devices. However it does not appear in the disk management window. And Yes, I checked as well the Productdocumentation upper and lower, that it is not listed. Go to the area where you assign drive letters not shown not be. Normally this is E:.

  I also tried to remove the UpperFilters registry in regedit. It was not to remove LowerFilters. Obviously, that didn't work or the other.

  I tried several cords and all my USB ports with no luck either.

  I went on the WD Web site, but they do not offer anything other than a partitioner that I would save rather than as a last resort as there are a number of things on the hard drive I want to save.

  So it's not like it's a new HD to be partitioned or an old man who comes out crapped. I know there's the data I just need to get home long enough to get what I need. Maybe I missed my window, but maybe I did not. Maybe someone can help. I'm at the end of my mind on this thing.

  Sounds like a problem of partition (maybe corrupted partition tables) if the device is recognized, but not the 'disk '.

  There are recovery/repair partition about tools.  Western Digital actually have some but I think that they are made for internal drives.

  If I were you, I start with WD and start looking for partition recovery/repair tools.  If this is the problem then it is the right kind of problem and you using the right type of solution can fix it easily.

  If this is not the case, some data recovery tools can help you recover some files even if you have to recreate a new partition, although I wish you much luck with this approach!

  Good luck whatever you try and make sure that you do not overwrite the what partition information, you have without making backups (many partition edititing software will offer backups)

• Can not see the external hard drive to my computer only in devices & Printers I tried many patches & need help please

  I do not see my external hard drive in my computer but I can't in my devices and printers.  I too see the drive in disk management.  There is a lot of data on my hard drive that I need to save. It says that I have to initialize so the computer sees the drive but it clears my data. How to recover data? The drive works and makes no noise. Help, please. I uninstalled the RPG player

  and reinstalled. I've also updated the driver and I still don't see the drive in my computer.

  Hello

  Welcome to the Microsoft community.

  I understand that you have a problem with finding printers and external hard drives in the computer. We apologize for the unhandiness caused to you and appreciate your efforts in trying to solve the problem.

  To help you better I would like to know the details.

  1. What is the brand and model of the computer?
  2. You did changes to the computer before the show?
  3. Have you tried to connect the same external hard drive on another computer?

  I ask you to run the hardware and devices Troubleshooter and check if the problem persists. It is an automated tool that checks the hardware attached to the computer for known problems and provides details on how to correct them.

  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

  I ask you to install optional Windows, including updates updates and check if you are facing the issue.

  Reference http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_devices/how-to-install-and-update-drivers-in-windows-10/a97bbbd1-9973-4d66-9a5b-291300006293

  Keep us updated on the issue to help you better.

• I SAVE ALL MY DATA TO AN EXTERNAL HARD DRIVE MDL WD16001032 AND LOOKS LIKE THIS INS DEVICE IS NOT COMPATIBLE WITH WINDOWS 7... WHAT CAN I DO?

  I SAVE ALL MY DATA TO AN EXTERNAL HARD DRIVE MDL WD16001032 AND LOOKS LIKE THIS INS DEVICE IS NOT COMPATIBLE WITH WINDOWS 7... WHAT CAN I DO?

  I SAVE ALL MY DATA TO AN EXTERNAL HARD DRIVE MDL WD16001032 AND LOOKS LIKE THIS INS DEVICE IS NOT COMPATIBLE WITH WINDOWS 7... WHAT CAN I DO?

  I don't understand. What makes you think the reader 'is not compatible' with Windows 7? Windows (or any other OS besides) sees no external hard drives as "compatible" or not...

  Now if you have a PROPRIETARY disk, then that is a different case. If you find my answer helpful, please click the button "Vote as helpful"! Thank you! My Blog

• I can't find my external hard drive under 'Computer' but it appears in "Devices and printers" How can I access files on my external hard drive?

  I can't find my external hard drive in "computer".

  I just bougth a new HP computer running Windows 7.  I just copied a bunch of movie files, music and photo of my old Mac (OSX Leopard) on a Western Digital external hard drive.

  I plugged the external drive in my HP via USB 2.0 on the front of the computer.  Windows recognizes the drive.  She appears in the Panel of external control/hardware and Sound/devices and printers as "HARD disk".

  It does not appear in 'Computer' under 'devices with removable storage ".

  I just want to get to my files so I can copy them to my new computer.  How to access my files on the external hard drive?  Why isn't he appear in 'computer '?

  Hello ShamedMonkey,

  Thank you for your message.  The problem you are having is because of differences in formatting between PC and Mac.  You can, however, transfer your files between the two.  I will set out what must be done under and limitations of each.
  First, you will need to format the drive on your PC.  When you format the PC, you can format it in FAT32 or NTFS.
  (You mentioned that you do not see the drive in the computer) To format drive:
  Click 'Start' > right click on 'Computer' > select 'manage '.
  Click on "disk management".
  In the right pane, you should see your drive > you can then do a right click and 'format '.
  FAT32:
  This format will allow you to easily transfer files between the two.  This format becomes problematic when you transfer files more than 4 G.  There is a limit of 4 GB in FAT32, etc. of many movies are bigger than that and cannot be transferred using this format.
  NTFS
  This format has no size limitation, however, in its normal state it will be 'Read only' on Mac.  If you will not be able to transfer all the data itself.  While doing some research on the web, it seems that you can use a program called MacFuse on your Mac to change to NTFS files.  I have not confirmed this, but you can give it a try.  If this program works as planned, it would be the way to go.
  Please let us know if it did or did not solve your problem.
  See you soon

  Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• Windows 7 does not recognize my external hard drive and it does not appear in Device Manager but not in disk management

  I'm trying to connect to my external hard drive, but the auto test failed
  and I know that the problem is not the cable or anything like this cause it works on other 2 computers
  It won't work on my laptop
  I tried many solutions but most of them that the hard disk appears in disk management

  and they change its trajectory

  but in my case that's not she appears only in management device that I tried to uninstall it but also did not work
  After that I did any suggestions? !

  Go to your computer manufacturer's support web site and search for the latest Windows 7 drivers for your specific model number.

  Download the drivers to a folder on your hard drive and install all of them, from the card mother/chipset drivers, LAN, Audio, USB, Graphics, SATA, Webcam, Etc., and so on.

  List of computer manufacturer support sites:
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support/computer-manufacturers

  If you have an Intel motherboard, you can try the Intel driver update utility: http://www.intel.com/support/detect.htm?iid=dc_iduu

  Tips for solving common driver problems
  http://Windows.Microsoft.com/en-us/Windows7/tips-for-fixing-common-driver-problems
  Vista: http://windows.microsoft.com/en-US/windows-vista/Tips-for-fixing-common-driver-problems

  Updated a hardware driver that is not working properly
  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  J W Stuart: http://www.pagestart.com

• Help: Windows Explorer has stopped opening when I plug in devices such as DVD or external hard drive

  Until yesterday, when I plugged my external hard drive, or inserted a CD a box would open a window asking if I wanted to see files, speed up my system, upload photos, etc.  I click on the "view files" and Windows Explorer opens.  Now, the device connects, but I have to open the Solution Explorer and click on the drive letter to see my files manually... How to return the box with options will open automatically again?

  Thank you

  Until yesterday, when I plugged my external hard drive, or inserted a CD a box would open a window asking if I wanted to see files, speed up my system, upload photos, etc.  I click on the "view files" and Windows Explorer opens.  Now, the device connects, but I have to open the Solution Explorer and click on the drive letter to see my files manually... How to return the box with options will open automatically again?

  Thank you

  Have you entered the game changed and automatic options their open automatically with explore?

  Just type AutoPlay in the start menu bar and select AutoPlay. Then change the settings to your own editing.

• USB (external hard drive) device no power down / off when safely removed in Windows 7

  Well, I asked this question and no one seems to respond, I also found that many people want to solve this problem so here, it's once again

  Whne you have a hard drive that is not a switch on/off button that you who wait when you remove safely from the windows, he stops, so you shouldn't have to disconnect form the usb slot to do.
  And it happens in WIndows XP, but it is NOT in Windows 7 (or that I read, in Vista as well).

  I want to know, because it bothers me really, what is the solution?

  What I want is, after I click on "remove" my external hard drive, that what he would have turned off (standby) as it does in Windows XP!

  Help please.

  Hi gala,.

  Thank you for visiting the community Microsoft Windows 7.  The feature remove the device safely does not power supplied to a USB device in Windows. By design, the port to which the device is attached is not interrupted in Windows when the unit is softer.

  Please let us know if this helped.

  Dena
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.