Failed to delete document of network print queue.

We print to a HP LaserJet 5 using Windows XP.  2 positions are hanging in the print queue. Tried to remove Control Panel command several times and it shows just "deleting - printed" and "removal - print" in the State.  They have been here since yesterday, and we can not print around them. When I try to delete from the printer itself, it shows no jobs in the queue. I saw another post on the forum on this topic who advised to go to the print spooler, which I did, but then couldn't run the second half of the suggestion to go to the print jobs.  It is a network printer.  Any help would be greatly appreciated.

Thank you!   The problem was that I had to go to the file server to perform this function - my brain wasn't getting this fact.  It worked - thank you very much for your help.

Tags: HP Printers

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    First post please returns with the answers to these questions.

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