Failed update of blackBerry Smartphones Blackberry OS 4.5

Similar Questions

• BlackBerry Smartphones Just accepts updates my Blackberry Desktop and all THE Photo and video recorded on the Media Manager went

  Hello! I just accepted updates my Blackberry Desktop includes all Blackberry Desktop manager treats me like a new. And freaked out as all THE Photo and video recorded on the old Media Manager Media Manager are worth more than 3 years gone-Its photos and videos that I have stored on the Blackberry Desktop that existed before the update

  Really freaked out because these photos are irrepalcable would appreciate advice thanks

  Hello

  Have you checked to see if the pictures are found in your Documents folder by browsing until then on your computer system?

  What version of the Desktop software update you? Select the [?] is the top right and select "on BlackBerry Desktop Software. Version 7.1.0. ? or 7.0.0. ? or 6.1.0. ?

• Mail update of blackBerry Smartphones

  Hello

  Please help, I just upgraded my mail for the latest software and the mail has stopped working, when I go to the post office set up it says update available for the device, but when I switch the unit to new email set up the version of the application 6.11.0419.0755 the phone then freezes on reboot screen. Why this phenomenon happens and is it possible to use the current mail set up, and no upgrade.

  Thank you

  I had to share this so people won't spend 2 weeks lost, wasted support calls telephone beause it solved my problem. All the best!

  My initial error message to come after I updated my Blackberry to the new OS6, I went to my email setup, and he says "search for updates"
  He finds a new update of my 6.0.0 already installed e-mail configuration application to the new 6.11.0419.0755.
  When I click on "Download", it says replace existing version? I click 'yes '.
  He said it: 'com.rim.bis.client' contains a different version of the "net_rim_bis_client" module, which is also used by the configuration of messaging application. If you continue, "email setup application" may stop working correctly. move forward?
  If I click 'Yes', it blocks my blackberry and it does not restart and I have to do a hard reboot complete, wipe the device and reload all of my backup on blackberry desktop.

  The solution: plug your BB to BB Desktop Software.
  List of Applications open.
  Make sure that language support is enabled. Leave BB Desktop Software to install language support option, then it will reboot.
  It worked for me yesterday after I found the fix above on the web. Before that date I've experienced everything everybody suggested which means that I reinstalled my OS several times.
  So if the steps above do not work, reinstall the latest OS and then make sure that supported language is checked. Everything works fine now.

• BlackBerry 10 can't update my BlackBerry 10.1to q5 10.2

  Hello. This is! Bijoy71.I you have a problem. I use BlackBerry q5. I wanted to install apks directly without a pc. But my phone is 10.1os. I tried to update my BlackBerry to 10.2 (via BlackBerry) but I can't.

  The update process was almost completed (98%). The size of which was 1.1 GB.

  But it shows that. Free plaese up to 152 MB of space to continue. But 3 GB of free space on my phone.

  I've deleted all I apps.then free phone memory.but it shows again that too. And it's more than 160 MB before.like

  Should I do.plz please please. Help me.

  Thank you for your help.but mine was different.it said that it is almost done(98%). But it shows the problem of space. I tried my smartphone BlackBerry q5. Not with pc.thanks

• Error in updating software blackBerry Z10

  Hello

  Help, please.

  I am currently on BB 10 OS version 10.0.10.738, I want to upgrade to version 10.2.0.424. I tried to update my Z10 BB software on the web and via a USB port, I entounter error saying 'an error occurred during the download of software for your device.  Please check your internet connection or try again later, if the problem persists.

  When I use a WI - FI connection on my phone I get a message saying "unable to connect to the server found. Please check your network connection settings or try again later. "

  What can I do?

  I managed to update my DaveBear.

  You can try this, it worked for me.

  1. update your Blackberry link first

  2. connect your phone to your pc

  3. don't backup device

  4. click on the update of the installation

• Curve Smartphones blackBerry 3G fail update

  Nice day

  Who can help me. I have a Blackberry Curve 3 G / 9300.

  I want to upgrade the software to OS6.

  When I'm trying to update, he caution me only active users can only update the software.

  How can I fix this thing

  Hi alexrusu,

  You get the message: "BlackBerry Device Software updates are only available for BlackBerry smartphone users with a subscription to the active BlackBerry service?

  Do you have a data service provider wireless plan?

  If this is not the case, this article should provide more information. http://bit.LY/geuN0Q

• BlackBerry Smartphones Double flashing red light after failed update - can not turn on!

  Hello! When I installed my BB Desktop Manager and connect for the first time in my Bold 9700, he asked if I'd like to update various features on my phone, to which I agreed. The update froze - I do not altogether during that stage, but I remember that it is in the stages end as well as the scene in which he froze began with the JVM. After waiting an hour or two, I have disconnected my Blackberry, not knowing what to do. The screen stays black and the red light starts flashing.

  I looked up the fixes for the problem and they seemed a JL_Cmdr used to do a full wipe - simple - but I am on Windows 7 and it is not compatible. I get a brief command prompt screen for half a second before it closed.

  The second difficulty involved using the command prompt to get the charger in the AppLoader file - but I ran into another problem when trying to open Loader.exe, I have one "the Application Loader requires Blackberry device manager to install.

  Then raising THAT fix, I downloaded a new OS and redownloaded the Desktop Manager, but I get the same error.

  It's really depressing. Any advice or assistance would be greatly appreciated.

  Hi and welcome to the Forums!

  JL_CMDR works fine in Win7. Don't launch from the file Explorer. Instead, open a command box (start > run > CMD). Then browse (just like in the BACK) where it is and run it from the command line.

• Failed to update for blackBerry Smartphones

  Hello there my entire blackberry family!

  While trying to ugrade my apps to a later version. I received an error message * now my phone deleted! Says reload software 507.

  Can someone please help me navigate.  As I don't have access to the phone! Not at all.

  Have you downloaded the OS on your computer, or was it a certain type of automatic update?  You should be able just to plug it into your computer, open DM and go to the Application Loader and reload the operating system.  If this does not work, you will need to manually download the OS and install it.

• BlackBerry smartphone App world updated the blackberry torch 9800

  When I clicked on app world he said that she needed an update. Whenever I click on update, it will get at the end of the app world update then it will say "update failed". I can't use app world anymore because I can't update and it won't let me not use app world unless I update. Please help me.

  Hello Stephaniexo

  Welcome to the Forums of the BlackBerry Support

  If you encounter the problem of BlackBerry App World update, then please try this:

  On your home screen the unit go to Options > device > application > locate and remove BlackBerry App world in this list.

  KB10040 : How to view or delete the application installed on a blackberry smartphone

   

  Once deleted perform a battery pull reboot by removing the battery whiel your device is turned on, wait a min. and then reinsert this return. Finally, after the reboot, use your BlackBerry browser and navigate to www.blackberry.com/appworld/download and download the latest version available for your device.

• Software updates of blackBerry Smartphones

  My BlackBerry 9930 cannot send request for available updates via the wireless network

  EmmanuelSmith911 wrote:
  I tried and nothing has changed,

  Hmmm... Sorry to sound as I do not understand, but well I don't. Does this mean that the steps, has worked exactly as described, but do not resolve the symptoms you have described initially? Alternatively, the steps even not worked exactly as described?

  EmmanuelSmith911 wrote:
  I'm starting to think that this could be the it policy which could cause this problem. How can I remove the it policy?

  It is possible. But if you stay on BES, you cannot remove the it policy... you have to work with your BES admins to solve the problem.

  If you are not on BES, you must first check if you have a latent policy on board:

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  If you have one, then this is the only method to remove:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Beware you warnings... it's completely destructive to everything you have on your device now, then you must know how to recover from that after the withdrawal of the policy. If you choose to use the backup/restore as your method of recovery, so make sure you do selective and not wholesale... If you restore databases who say company policy or something similar, then you just put it on your device policy, and be right back where you started.

  Good luck!

• Using software update to blackBerry Smartphones.

  I had planned an update last night to demand for 2300 hour British. When I woke up, I found my phone was off and the charger was out of my phone. When you turn on again my phone, he immediately started backup software, which was going well until he started the social RSS update. Due to the fact he did not pay all night, it was not connected to a sense of network, it appears 'Social Feeds 0% '. Unfortunately, I can't leave this screen and so it tried to save social stream without connection for the last 6 hours.

  Thank you

  Tom

  Hello and welcome to the community!

  First - reduce the size of the font in your messages... the effect is the same as if you had used ALL capital LETTERS, for which this article could be useful:

  • http://kathrynvercillo.HubPages.com/hub/what-people-think-when-you-type-in-all-caps

  Now to your problem...

  (Credit JSanders)

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• Update of the Smartphones 9720 O2 UK blackBerry group 2994 not in DTM?

  Hi all

  I have a 9720 with OS 7.1.0.1083 (Platform 9.105.0.18) bundle 2910.

  Under software updates icon, it tells me there is an update available, bundle 2994, for O2 customers (which I am) to improve the battery life (which is currently only about one day max with a very light use).

  When I try to update on the phone, he fails to download always and said to do on DTM.

  The problem is that when I try to update on DTM, he says there is no update available

  The phone itself knows nothing, and I know online nerd 2994 search really is the last BONE of O2 for the 9720.

  And I really need so he can improve the lives of the shocking battery (Yes was a new battery sealed with the phone closed.

  Someone tell why his watch not the update on NCDS, and how can I get it?

  Thank you very much

  Well unfortunately no advice or support has been next-, but I solved it, so stick to the benefit of others having this problem

  Many thanks to overthedge on Blackberryos for the info it stuck, to the origin of John Clark of Blackberry forums, who saved the day!

  Following my post above, with links to downloads of OS for your carrier, they fail to speak of 2 main things to their instructions, and it is to delete the vendor.xml file.

  > The steps are NORMALLY:
  1. download and install Desktop Manager (if you do not - if make sure that it is done (closed) before the next step).
  2. download and install the OS of your choice for your device. (see my ealrier posts for links to downloads of operator OS BB).
  3. delete vendor.xml located in c:\program files\common research in motion\apploader.
  4. plug in the BB and open the Desktop Manager.

  Step 3 is basic - I found this file in the Programsx86 folder, if (running 64-bit win7), "programs" folder - check them both.

  BUT the problem is: >... When you open the Desktop Manager, you get no prompt to update, you're supposed to. When you open the Application Loader your new operating system is not listed!

  That's exactly what I faced, as stated in my previous post, it was not right there, no update is available, even if I had just downloaded - exactly the same thing that happened at the beginning (until I find the download page of the OS from my operator even).

  > The problem is the new automatic Office Manager ' Check for Updates '. This feature uses your internet connection to search for OS updates for your device from your carrier. When it loads a second virtual vendor.xml file in the temporary folder on your computer.
  > So, even after you remove the normal which is installed with the operating system and Office Manager, auto "check for updates" charge one another based on the brand of the device you've got plugged into the PC.

  Therefore, the two delete Vendor.xml.

  In addition to the location of the file in step 3 above, I found my temp as below, as well as a ghost of bit 0 provider/xml file:
  >: \Users\\AppData\Roaming\Research Motion\BlackBerry\Loader XML

  Delete the file vendor.xml here and in the common folder (step 3). DTM for not having the updates auto value (for this process)
  Then when I restarted the DTM and connected my phone, then automatically found and advised me of the update ready (previously downloaded and installed on the PC) and I could click to update as usual.

  Perfect.

  States of the article on changing the DTM settings through Control Panel, or reinstallation of DTM. But I have this bit and it worked-I simply uncheck automatic updates in DTM, delete the 2 files started vendor.xml DTM, plugged the phone, told me I had a new update!

  Hope this helps

  The full post is here http://www.blackberryos.com/ general discussion / 25830-when-desktop-manager-cant-find-latest-os-you-just-loaded.html

  called "DTM when cannot find the last OS update you just loaded.

• Update to blackBerry Smartphones

  I'm going to bundle torch 9810 7.1 2108 (v7.1.0.746, platform 5.1.0.546)

  There is no option in my phone to update the software on the phone itself

  can u suggest how to get that?

  also I don't know what NFC and how to use it in my phone

  and it doesnot contain also an fm radio... as indicated by the site to version 7.1

  and also mas bb do not work on my device

  Hi rhythm_mittal

  Here, it is recommended that you upgrade your blackberry operating system 9810

  The latest version is 7.1.0.912

  And here is a method to update the information.
  Knowing that the application is no longer compatible with OS 7.1 or then Waze BlackBerry Maps give you problems with version 7.0.

  Search and download your OS and everything above applies

  By sdgardne 

   

  However, here's what I propose...

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure you have a current backup and your BB complete... you can find complete instructions via the link in my sig auto below. (It's probably debatable given the errors you have... it is likely that your data are already parts of your device, which means that you must now rely on a backup you took before that happened.)

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Update of the Smartphones from blackBerry to Blackberry OS 5?

  Look on the internet there are all kinds of updates for os5 devices but the fact that they are on the run make me hesitate to download the operating system and stick to the version I'm running on: 5.0.0.681.
  Is there an official update to 5,681 and can be available for download from the BB desktop software?
  Feature: 8520
  

  Hello!

  Please visit this official download portal as you go along. If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. After installing the operating system on your PC package, please remember to remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Layout data Apn update for BlackBerry 9800 torch blackBerry Smartphones.

  How can I update my data set Apn on BlackBerry 9800 torch? Because I am on the plan to talk about AT & T, but on the compensation plan as you go the phone as no mobile network, but I have to use wi - fI because of the $ 50 package unlimited is just talk and text, so I try to go to 10 net because unlimited and text and web and I have the unlocked code so I can take it to the net for but when I net 10 Web page and they say that I need to update data of AFN that affecting the phone will just work, someone help me, even if I have someone else 10 net, just to make the phone work 100%.

  Hello!

  Here is a KB with the instructions:

  • KB05327 How to set the parameters of AFN on the BlackBerry smartphone

  I hope that it contains something useful!

  Good luck and let us know!