Fall of key letter of blackBerry Smartphones

I love my Blackberry and was surprised when I pulled out of the Holster to check messages and realized that the d/5 key was missing. It seems odd, since it's in the middle of the keyboard. I can still use it with a pen to type, but it's not really practical. Is - fixable?

Problem solved. Went to the Sprint store and they replaced the entire keyboard face. Took an hour and works like new!

Tags: BlackBerry Smartphones

Similar Questions

  • Problem with the key S/4 blackBerry Smartphones.

    Well, Hello community; This is my first post here.

    I have a problem with my Blackberry Curve 8520 device:

    3 days ago I typed the password incorrectly 10 times, then he appeard things like (wiping or something) and some numbers. Later, I turned on my camera; And seen all Contacts and all reset, I restarted from the beginning (adding new contacts Downloding, programs, etc.) This has worked for me for 2 days, but now... My camera is trolling as hell, (S/4) key does not work, I can not activate it with the mute button; I need to activate it with the 'Red' button, too, if I turn off the power, I can't activate it with the 'Red' button, I just pull the battery...

    (Hope you understand my problem and sorry for my English, I know; She sucks...

    Greetings, Diego)

    Hello and welcome to the community!

    You can consider a charge of BONE, that something can be a problem with your OS BB given what you describe. But first, please try safe MODE:

    • KB17877 How to start a smartphone BlackBerry in Mode safe

    It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, run for awhile determine if behaviour will or will not return. If it is then in safe mode, then you should proceed with reloading the OS. But if the behavior does not work in safe MODE, then well... think about what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

    To perform a reload of the OS, here are some process, you can use:

    At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

    From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

    Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

    You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

    You can also try this procedure might limit the specific causal element:

    1. Load your OS "bare bones"... If everything is optional, do not install it.
    2. If the behavior is immediately, then try another OS with step 1
    3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
    4. Add one more thing - no matter how tempting, one.
    5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
    6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

    When the behavior shows up, you know the culprit... the last thing you have loaded.

    If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

    If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • Virtual keyboard letter 'P' blackBerry Smartphones does not

    Hello world

    I have an interesting question. We have a Priv on the virtual keyboard P does not work, he writes "o" instead and sometimes when they are affected very carefully picks up the 'P '.

    The physical keyboard is good.

    I have trying to find with this troubleshooting steps.

    It includes the security fix on April 2. 5.1.1 Android

    Any help is appreciated.

    OK great. Thank you

    BTW, the reset does not delete your data

    Ice

  • BlackBerry smartphones somehow reset password stored key

    Hi, I have a problem here, and one of them is the password for the key stores. Is it possible to reset the password for the key stores? I have no idea what my key stored password, and I never put it as I remember... It is not the same as the password that is normal as I tried 9 times, which means that I am on the last attempt here. What I was able to set a new key stores the password once I wipe my blackberry? Thanks in advance and sorry for the inconvenience...

    * note: I have this post by mistake on another section of the forum a few minutes ago... And do not know how to remove the previous... Sorryyy T___T
    so, if anyone out there can help please let me know how to remove the message... Thank you

    Hi and welcome to the forums!

    I have included a few links that I hope will help you with the password for the keystore.

    To remove the other threads simply click the inappropriate content report

    a link next to the first post and ask the moderator to delete the thread.

    Thank you

    Bifocals

    KB25622 What is the BlackBerry key file

    KB19488 After the password complexity requirements have changed, the BlackBerry smartphone user is prompted to enter a password stored on has not been set

    KB17643 Cannot create a new keystore password, because he doesn't know the password current keystore

    KB12416 Password file of keys and synchronization of password for the BlackBerry smartphone

  • Key of blackBerry Smartphones advanced ram optimizer-pro license error message

    Hi all

    After the purchase, I received an error message so I did not receive my license key and the application has not been installed.

    How can I get the license key now and install?

    Help please!
    App in question - Ram Optimizer-pro Advanced

    Hello

    If the application was not the AppWorld, then you must seek assistance from the place, you bought the app. But, if the application was purchased through AppWorld, then I suggest that you clear the cache of the AppWorld application:

    1. open the App World

    2. go to my world

    3. follow one (and only one!) of these steps:

    3. for the BB keyboard-oriented - hold down the ALT key and press on, in the sequence R, then S, then T

    3B. for touch screen only BBs - hold the num-lock (! 123 button) so that it hangs and then press on, in the sequence 3, then 4, then)

    3 c for the most recent (e, g., OS6 and 7) BB s, see this KB:

    • KB24714 How to clear the cache of BlackBerry App World

    4 AppWorld must close.

    5. If your BB locks after issuing clear cache, do a battery pull reboot

    6. return to AppWorld/MyWorld (it can be slow, while it re - sync).

    If (4) stage arrives not as described, then the empty the cache failed.

    The purchased app should now display as uninstalled, and you should be able to install it from there.

    • KB17625 How to install or transfer has already purchased apps from BlackBerry App World for BlackBerry smartphone

    For more information, registration keys, see this KB:

    • KB18646 How to locate and enter the license key for an app purchased through BlackBerry App World

    I hope it'll work for you! Good luck and let us know!

  • Lets run the multilingual method and input of blackBerry Smartphones

    I've updated the 7.1 os and it took me to multilingual method and input. I had once managed a whole upward. in any case, it seemed now missing on the phone, and on the desktop PC does not show language. I did remove the OSI and reinstall, the the same problem. I want that it multilingual and other language input method. Any suggestion? Please take note.

    OK... that now makes sense... the automatic method detects your BB and the level of operating system installed, but is not able to download correctly what it needs from the Internet to continue. And the Red Star means that there is an update, he wants to offer you, but again he has trouble to download what suits him.

    So, what you need to do is to defeat the automatic method and force instead of things. The easiest way is, on a PC (you can not do on MAC):

    1) uninstall all the BB OS packages from your PC,

    (2) make sure you have the BB Desktop Software already installed

    (3) download and install to your PC, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If you want to just reload your current version, you can access your carriers download portal and get the same exact package you are already running
      • KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone
    • But if you want to go for an update, you can see what your company has, or you can dig into all of the companies that support your specific model BB number and compare versions of each provision.
    • Also consider this information as you choose your BB OS package:
      • KB05305 Location of support for BlackBerry smartphones

    4) remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    (5) run the Desktop software and connect your BB

    If you chose to update your BB OS, then the software should immediately offer the bundle of BONES that you have installed on your PC, before you can do anything else. If, during the process, your BB votre BB a '507' error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue.

    If you have chosen your BB exact same OS package that is already running on your BB, then you should be able to proceed with the installation language you want (assuming, based on the location of KB, you have installed the right BB OS package that includes the language of your choice).

    Do not forget to save.

    Good luck and let us know!

  • BlackBerry Smartphones Blackberry Curve will not let me edit / change my email before a transfer... Help, please. :(

    BlackBerry Curve will not let me edit / change my email before a transfer... Help, please.

    Hi angeloberdos and welcome to the community of BlackBerry Support Forums!

    This has always been a feature of the BlackBerry smartphone. Contents of the sent email cannot be changed before sending.

    Thank you.

  • BlackBerry Smartphones BB Bold 9780 guard freezing, networks keep falling, drains the battery faster

    Since I upgraded to surveys last BBM, where voice chat has been installed, my phone freezing guard and the two mobile network and wifi connection keeps failing. My phone is set to favorite wifi. I also find that my battery drains faster since the update. I'm a fan of BB, but it's very annoying. Is it possible that I can remove voice chat? I'm even not use because it is not working properly, it's worse than Skype when I talk to my sister at home. This could be due to network connection in my home country. Is there a way that I can return to the previous version of BBM? Is it possible that the upgrade is causing my mobile recent misfortunes? Help, please! I had already called my network provider, but everything they have done has not worked. I'm about to throw the phone out the window! Help!

    Hey SavvyBB,

    Welcome to the forums.

    In this case, we can try to reload the software on the BlackBerry® smartphone to make sure she is running the most recent version and there is no problems with the operating system.

    Here's how to make a backup of your BlackBerry smartphone http://bbry.lv/oPVWXc

    Once you have saved your BlackBerry smart phone, please follow the link below to complete a clean reload of the BlackBerry smartphone software.

    Link: http://www.blackberry.com/btsc/KB03621

    Once completed test and go ahead with a selective restore, here is how to restore http://bbry.lv/qgQxLo

    Let us know how to get you out and if you still have problems after doing the above.

  • My blackberry 9320 blackBerry smartphones won't let me Watch youtube videos?

    Did someone know a way to make my phone watch videos of youtube on the youtube app he repeats his blocked or something like that?

    You are always 100% sure on this subject? 'Contact '? Or "Content"? Here's a knockout who examines whether it is 'Content ':

    • KB19091 Error "content not available. Server is blocked or unresponsive"occurs when you try to access the videos on m.youtube.com from the BlackBerry smartphone

    You may need to contact your mobile service provider for the official support of the appropriate settings.

    Good luck!

  • BlackBerry Smartphones display my number above the dialing key

    My phone display "My Number: unknown Number" above the number display and I want to change my real number. "I tried the 'status' in the Menu which will then show my number: unknown" and the times of 'Last call' and 'calls altogether. It is possible to highlight 'Unknown' and to then display a keyboard via the menu button, but I'm not able to change 'unknown '. Any ideas?

    Hello

    See the link attached for more information.

    Thank you

    Bifocals

    This problem may be caused by one of the following:

    1. The phone number is not filled on the map of the Subscriber Identity Module (SIM).
    2. The SIM card was not put into service for the BlackBerry smartphone to recognize the phone number.
    3. The phone number is programmed into the wrong slot in the SIM card

    http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB01889&sliceId=1&docTy...

  • BlackBerry smartphones need my key Store password

    I recently bought a blackberry Pearl opportunity. I downloaded google applications, I would like to use on my phone. I can always trust certificate Google, but to do this the phone asks password stored key. The blackberry came ready-made implement. How to reset the phone so that I can set up a password stored key or eliminate all together? Help, please!

    Yes, set a new if you need to do.

    After the failure of the device, you can set your own password for keystore to options > Security > Keystore.

  • BlackBerry smartphone Curve 9360 sometimes warms us up a little bit and the battery is discharged

    Hi, my blackberry 9360 is sometimes a really weird thing. Once a week, after that I used the device to check email, check facebook or even simply by removing the door in leather and put it right back it drains the battery at a very fast pace and hotter than usual. I'm not aware immediately, but when I use the unit 3 hours later for example the battery is almost all gone and the unit is warmer than usual. Please not that it is warmer, but at a level acceptable, just as if it had been used during this period of time, not overheating. I charge the unit and check the activity monitor application and the CPU was mainly used by the... Idle CPU. The part of the device that heats is not the battery, but the device itself. It is rather annoying because I don't know when it will happen again. The only email account, I have installed is a Hotmail account and it goes as well with wifi on and outside. Someone has an idea it might be? Thank you in advace for help. Best regards, Alexander

    Hello alexandrejv

    Welcome to the Forums of the BlackBerry Support

    Are sure you you are in an area where you have a good network coverage signal strength or if falls frequently.

    While our BlackBerry devices can feel hot tell a long browsing session, play games, download countinous or all supported. If we hold the Menu for a few seconds, it will open a screen that will display all the programs running in the background, usually five will always be there (host, BBM, Message, phone, browser) you can always check if any other applications. run in the background.

    We should always try to close Applications correctly - avoid using key end to close the applications because it just minimizes the application and let it run in the background. Instead, press the Menu key, select close or Exit to exit the application. Don't let your browser open when not in use. If programs are running in the background, it will also allow overheating and also to quick battery drainage. Please take a look at those Article I don't know that it will help you overcome your problems:

    KB14320 How to maximize the battery life and available memory on the BlackBerry smartphone. 

     

     KB31531 : BlackBerry Smartphone 7 may feel warm during operation

     

    But, if you feel that this device heats up more then average, then you should visit your service provider for assistance.

  • BlackBerry Smartphones Blackberry Curve 9310

    I started the download of MP3 music on my Blackberry Curve 9310, OS 7.1.

    It has been loading for 2 days and my phone will not work.

    I did and A:LTt RST, but it did not work.

    I pulled the battery several times and plugged the charger, but that did not help either.

    My phone is still stuck on loading.

    Hello and welcome to the community!

    I recommend that you try to start safe mode:

    • KB17877 How to start a smartphone BlackBerry in Mode safe

    It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

    If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

    But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

    You may also use these tips:

    Good luck and let us know!

  • BlackBerry Smartphones BlackBerry 9790 keeps restarting

    Please I a BlackBerry 9790 I just got as used just not up to months past but it maintains itself frequently reboot at a time I thought it was rhe battery I bought a new but it keeps doing the same thing. Please kindly help me thanks

    Hello and welcome to the community!

    I recommend that you try to start safe mode:

    • KB17877 How to start a smartphone BlackBerry in Mode safe

    It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

    If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

    But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

    You may also use these tips:

    Good luck and let us know!

  • BlackBerry Smartphones BB Curve 9300 white screen

    Hello

    My BB used to plant recently and does not start until I have remove and replace the battery, yesterday I was on a call when it crashed I have replaced the battery, but he would not return to the top!

    I read the previous posts however I could not find a solution, I know that this is not a screen problem because when I blace battery I get "Blackberry" and the loading bar, it loads for 2 ~ 3 seconds then the white screen, seen a lot of posts to check the application loader but I don't have it on my PC.

    My PC cannot connect to the device, I removed the battery and plugged to upgrade, but my BB is on the latest version.

    Help, please...

    OK... Thank you... but...

    ali25783 wrote:

    regarding the links earlier, they did not

    The links themselves did not work? Or you were able to get the articles, but the information contained therein were not useful? I can't say enough...

    ali25783 wrote:

    I have not apploader on my PC if this is helpful to all.

    If you have installed, your PC, the desktop software and/or a bundle of BONES for your BB, then you apploader. Reference:

    But, to start your diagnostic efforts, I recommend that you try to start safe mode:

    • KB17877 How to start a smartphone BlackBerry in Mode safe

    It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

    If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

    If there is no Safe Mode, I suggest that you test to see if your battery is causal. Please try this sequence... Note that, throughout the entire 4h15m process, your BB must be directly connected to a charger checked (not PC USB, not a docking station):

    1. With battery, connect your BB to the wall charger
    2. Leave it alone for 2 hours, no matter what the LED or the screen not
    3. Remove the battery
    4. Wait 15 minutes
    5. Insert the battery
    6. Wait another 2 hours, no matter what the LED or the screen not

    This has been known to "revive" some BBs.

    It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

    1. Get a known good and already fully charged battery... use it in your BB and see what happens
    2. Get access to a BB good and the same known... use your battery in there and see what happens

    The results of this will show if your BB or your battery that has the problem. Carefully note please that 'new' and 'know' are not necessarily the same things. Although rare, a 'new' battery could certainly be defective. On the contrary, the easiest (and cheapest, btw) method to perform this test is to find someone with an identical BB which has no problem... trade in batteries and see what happens.

    Otherwise, then you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

    You may also use these tips:

    Good luck and let us know!

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