Fingerprint reader no longer work after suspend P70 - W10

Similar Questions

• Fingerprint reader no longer works

  I'm a dv7-7250us, which is less than 1 year old.  It came with Win8.  I installed Win 8.1 beta and everything worked well.  When I installed the 8.1 final, I had to reinstall a bunch of my apps.  Once the dust settled, I found that my fingerprint reader no longer works.  No light show.  I reinstalled the driver but no joy there.  I have searched the SimplePass software but can't find it on my computer.  BIOS is F.28.  Prod # is C2H71UA #ABA.  Appreciate any assistance.

  TerrySchn

  Have you installed later validity pilot displayed on your Support page?

  http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=ob-109892-1&CC=US&DLC=en&LC=en&os=4158&Product=5316947&sw_lang=

  Support page seems to be missing most recent SimplePass:

  http://ftp.HP.com/pub/SoftPaq/sp63001-63500/sp63224.exe

• on dv6 fingerprint reader has stopped working after installing Norton 2012

  Fingerprint reader has stopped working after installing Norton Internet Security 2012 on both of my notebooks from HP.

  Product name: HP Pavilion dv6

  Operating system: Windows 7 64-bit

  Error message in Device Manager under biometric devices in Device Manager displays an exclamation mark beside validity sensors (WBF) (PID = 0018). The following message is under the general tab: "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19) ».

  Driver is present and seems to be up-to-date.

  Appreciate your help.

  I have finally isolated the problem of my software lack of HP dv6 fingerprint reader. I think Norton Removal Tool, available online at www.symentec.com/nrt, was the reason. I am sure this conclusion because the exact same problem occurred after I installed Norton Internet Security 2012 on laptop HP same as my wife. I tried, in vain, to uninstall and reinstall the driver for the biometric fingerprint device provided by Validity Sensors, Inc.

  After spending a day and a half to try to "solve" the problem, I decided to restore my system and go back to the prior agreement of the point of the installation of Norton. Thank you HP to make this process quick and painless. Don't forget that if you installed anything after the restore point, it will have to be reinstalled.

  Fortunately, there's a less intrusive on CD of Norton removal tool. This utility uninstalls an older version of Norton you are requested to restart and then installs the latest NIS. It is a method of removal safer that wide brush offered by the Norton Online link, which wipes everything remotely suspect.

  After reinstalling Norton Internet Security 2012 from the CD, everything works as it should, including the fingerprint reader.

• Fingerprint reader has stopped working after update vV1.0.3.49

  I recently downloaded from Toshiba and installed Fingerprint Utility V1.0.3.49 (tc00407400c.exe) and since my fingerprint reader has stopped working.
  The software opens but usually recognizes my fingerprints and can not connect any other way.

  Have uninstalled and reinstalled several times and same result.

  Device Manager says device works ok.

  May I ask what model phone you have and what system do you use?

  Probably, you need to delete stored fingerprints and after restarting again, you should try to register new fingerprints using the software update of fingerprints.

  Have you tried that?

• Envy of HP dv7-j020: Fingerprint reader no longer works

  Fingerprint reader has stopped working. I checked for new drivers, and he says he is fully updated. Not sure why it just stopped.

  Hi @JoMama527.

  Thank you for visiting the Forums HP's Support and welcome. I've read about you are having problems with the fingerprint reader and HP Notebook. Here is a link to software to troubleshoot a fingerprint reader. You can start with a reboot of the laptop.

  The software might have to uninstall.

  I hope this helps.

  Thank you.

• Fingerprint reader does not work after the laptop awakens from his sleep.

  Pavilion DV6-6c15nr

  Windows 7 Home Premium

  Fingerprint reader works fine when the computer starts. The drive works fine if I manually lock the system. When the computer enters mode "sleep" through inactivity, then wakes up from his sleep, the fingerprint reader does not work. The player power led does not illuminate, the player does nothing if I drag a registered fingerprint. I must select use authentication information and enter the Windows password. Device Manager says device working properly but it doesn't help. I checked for BIOS, Windows and driver updates but I run in all aspects.

  Hello

  Uninstall the software and current driver for the fingerprint reader.

  Resources:
  Uninstall software in Windows 7

  Uninstall or change a program in Windows 7

  Download and install the latest driver from here.

  Download and install the latest version of the software from here.

• Windows 8 fingerprint reader no longer works (need to Flash the BIOS to fix)

  I have a DV6-7014nr bought around September of 2012.  I have upgraded to WIndows 8 when it first came out.  I had no problem with the reader of fingerprints on Windows 7, but do not use for a long time.

  As the subject says.  I can run it for a few weeks (on Windows 8), and the fingerprint reader stops working.  None of the biometric devices are listed in the Device Manager.  If I try to load the driver, it does nothing, as if the player is simply not there the responsibility of the driver closes just (with no message).

  Peripheral Biometirc in the Panel control says there is no biometric device found and simplepass opens without the fingerprint reader recognized.

  The only thing that solves this is my BIOS which comes Insyde to re-flashing. It is noted in the setup of the BIOS relating to biometric devices.  I have just discovred that BIOS update solves a problem because there was an update that I applied.  Have to reapply the update of the BIOS to fix this seems excessive to us.

  Added March 29, 2013:

  I just re-applied the BIOS two days ago and already the figerprint teader plug working again.  I tried a hard reset (because I saw that as a solution previously, and it is easier and faster to re-flashing the BIOS).  Who has shut down, remove the battery, now the power for 30 seconds button, boot the system without the battery.  He has not fixed the problem and I can't even understand why the fingerprint reader keeps disabling.  A re-BIOS flash solves the problem, it seems that the problem must be with the BIOS software.  Oh I also had turned off the "Allow windows to turn off the device to save power" for the biometric device before he went kaput.  It doesn't stop of is suckier.

  There must be a better way.

  Thank you

  Hello cjwh888,

  Try to restore your BIOS then use Recovery Manager to restore your software and drivers.

  Please let me know if it helps.

  Good luck!

• Fingerprint reader no longer works on dv7 - 7373ca Windows 8.1 (64-bit)

  Hello

  I'm a dv7 - 7373ca and I installed 64-bit Windows from 8.1 to this topic. I can't seem to be able to operate the fingerprint reader. Before I formatted the computer, he had Windows 8 64 bit on it and the fingerprint reader worked perfectly.

  I installed the driver fingerprint sensor fingerprint validity provided here: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-109892-1&cc=us&dlc=en&lc=en... (i.e. sp58900)

  It doesn't seem to be a HP SimplePass software available for download in the on the support section of this model for Windows 8.1. So I have downlaoded the more recent for the same model but for Windows 8. (i.e. sp63224)

  Even if HP SimplePass software opens and, in my view, there is a problem with the drivers because the light next to the fingerprint reader does not illuminate and HP SimplePass says he has encountered a problem.

  Could you please help me solve my problem?

  Thank you very much

  Alex

  Well, I'm done. I installed all the other drivers, Windows Update and installed my programs. Everything works perfectly. I don't know what the problem was after my first installation of Windows 8.1. The only thing I did different in the second installation was the order in which I installed everything. Install the fingerprint sensor driver validity above all the rest, it seems to have solved the problem. That's what I would do if someone has the same problem. Install the drivers before the Windows Update.

  Thank you for your time and help,

  Alex

• Finger Print Reader no longer works after update from Microsoft on the HDX laptop

  The stop Finger Print reader work shortly after Microsoft Update, HDX Premium, Vista 64 bit, after a regular update of Microsoft Fingerprint Reader became sporadic. I have been instructed by HP to download the software from the HP (Digital Persona Fingerprint Reader Software) website. It gives me an "error message 1321. The installer of the sufficient privileges to modify the file C:\Windows\system32\DpPwdFlt.dll.' after failing to install it and then restored install it and then it after that I can't use my Finger Print Reader to log even when booting

  Hello

  Try right click on the installer of Digital Persona, and select 'run as administrator' to see if this will allow to complete the installation

  Concerning

  DP-

• E7440 SD card reader no longer works after update November 12 W10

  Since the last update of Windows 10 that came on November 12 the drive in my Dell E7440 SD card no longer works. I've tried different drivers, but when I look in the detail it shows the following:

  PCI\VEN_1217 & DEV_8520 & SUBSYS_05CB1028 & REV_01\4 & 32 c 44212 & 0 & 00E4 had a problem starting.

  Driver name: oem4.inf
  The class GUID: {4D36E97B-E325-11CE-BFC1-08002BE10318}
  Service: O2FJ2RDR
  Lower filters:
  Upper filters:
  Problem: 0 x 15
  Problem state: 0x0

  Simply, it does not show the SD card, and even when I remove all the drivers, restart and install again it does not work. Is this a known issue? Is there a solution already? Windows 10 worked very well in combination with the SD card reader until this update.

  HM, probably it is related to the BIOS update then. I flashed A15 and the SD card works again. I also found others on the internet with the same problem, so A16 BIOS should not be flashed for this model if you want to continue using your SD card reader.

• Portege Z30: Fingerprint software no longer work after Win 7 32-bit downgrade

  Hi, I need a little more help with my Z30.

  Have just downgraded to Win 7 Pro 64 Bit to Win Pro 32 Bit.

  Everything seems to work except for the utility of fingerprinting.

  My laptop has biometric device of validity and it shows up as working in the Device Manager.

  I have install then it appropriate Toshiba Fingerprint Software listed as fp - sw - 20140811102806.zip.
  The installation seems to go smoothly.

  However, if I run the software I get an icon on the taskbar, but nothing else. By clicking on this icon (or going back to the program via the start menu) and no registration window opens. Basically, nothing happens.

  If I try and close the window in the bar of tasks, nothing happens. I have to use ctrl-alt-delete to close the icon and stop the running program.

  I ve started to change the settings and made sure that the biometric device is enabled and checked the box to allow users to log on to Windows using their fingerprints.

  I ve uninstalled Validity Sensor and allowed to reinstall.

  I uninstalled and reinstalled Toshiba Fingerprint Software. No luck.

  I think that I m doing something pretty obvious, but need some help on this.

  Anyone got any suggestions?

  Maybe you need to reinstall the software in the correct order.
  Try this order of installation:

  SP3 in Windows 7
  Infineon TPM professional package
  Chipset SW installation utility
  Intel Management Engine Interface
  Intel AMT software
  Intel driver
  NVIDIA display driver
  Intel Rapid Storage Technology driver
  Technology of quick start Software Intel
  Realtek Audio Driver
  Intel LAN driver
  Intel USB3.0 driver
  Realtek card reader
  Intel Wireless LAN driver
  Driver Bluetooth filter Intel
  Intel Proset
  Bluetooth Stack for Windows by Toshiba
  ALPS Pointing Device Driver
  TOSHIBA fingerprint utility
  O2Micro smart card reader driver
  Smart Connection Intel (r) technology
  TOSHIBA value added package 1
  Intel Wireless Display
  Intel NFC Software Kit
  His Studio in DTS
  Registry Patch files

• HP passport fingerprint reader has stopped working after the installation of the update

  give me message connect reader... don't know what it means

  I installed the new update from the HP site and the drive does not work, it was working before the update

  Go to the driver page and watch the SimplePass you downloaded. In the title you see a link for example (Previous versions available)? If so click on it and it will show you an older version.

• DV7-4073nr - fingerprint reader does not work after the upgrade to HP Support Assistant

  Hello

  I have a problem right now. The HP support assistant suggested that I had to upgrade the software of fingerprints to be upgraded and I did it without delay. Restart, the drive does not work. Windows 7 says it's a bad data. no password HP does. What should I do?

  Turn the computer off, and then once you turn on, keep the F8 key several times to load the "Windows Advanced startup options" screen. In this screen either select mode safety/Safe mode with networking and log in to your user account by entering the password manually.

  Once that is done, do a restore of the system through the control panel and restore your computer to an earlier date, whenever it was working fine. Once the restore process is done, change the settings for HP Support Assistant auto do not install updates

  

• (SimplePass) fingerprint reader does not work or missing? (Windows 8)

  Hey guys,.

  I see many people running on the issues where he fingerprint reader does not work after the upgrade. Most of these problems come from the books that is not supported by Windows 8.

  If you run a question using biometric (fingerprint reader) missing or does not work to all install IT.

   

  

   

  THX

  Hope it will be useful.

  THX

• Finger print reader does not work after upgrade to Windows 8 Pro - DM4 2055BR

  I updated my previous Windows 7 to Windows 8 Pro Edition and the Finger Print Reader no longer works. Validity software driver is already installed more simple pass, but when I run the Easy Pass it pops up the message "the drive is not connected, connect the drive.

  I noticed one lot of other posts related to the same issue, but I don't know if the model of my laptop does not support the new version of the operating system.

  I appreciate if someone could help me with this problem.

  Dulao35,

  Welcome to the HP Forum!

  When start you / see: Easy going on?

  You may be running HP SimplePass Version 8.0.0.57 or some other SimplePass 8.x?

  ======================================================================================

  You can run HP SimplePass Version 6.x later on your computer.  You may also be able to get SimplePass version 8.x if you want to stay with this version to work.  It's a personal choice, really - either version should be able to work on Windows 8 Pro.

  Note that the version 8.x SimplePass seems to dislike everyone, but the Internet Explorer browser. This is a personal observation and NOT what can known by other users.  If you use IE, then the point is moot.

  You can probably keep your existing driver of the fingerprint (Validity Sensor in the Device Manager) as long you run the version compatible with Windows 8, illustrated to the webpage of your computer driver:

  HP Pavilion dm4-2055br Entertainment Notebook PC Drivers

  See below for a method that you can use to upgrade HP SimplePass:

  Simple Instructions for upgrade HP SimplePass

  The bits on SimplePass version 8.x are towards the bottom of the file.

  Click on the star of congratulations !

  It's a nice way of saying 'Thank you' for help.

  Although I strive to reflect best practices of HP, I do not work for HP.