First elements 12 Windows 8.

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• Hi, bought by mistake first Element for Windows, but I have a Mac. How can I Exchange?

  Hi, I bought by mistake first Element for Windows, but I have a Mac. How can I Exchange?

  As well as the serial number does not work.

  Thanks for the reply of wour

  K

  If you received from the serial numbers for mac and win, dl just the Setup file you need.

  Otherwise, http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | 9,8 | 9 standard | 8 standard
  • Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6.1.1 . 6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14 | 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14 | 13 | 12 | 11, 10 |8 mac | 7 mac

    Download and installation help links Adobe

    Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

  • By mistake, I downloaded PS + first elements for Windows

    I downloaded by mistake PS + first elements for Windows. I had to to get Mac version. How can I change?

    Tom

    If the only problem is that you have downloaded the wrong programs then you should be able to download the good.

    PES 10, 11, 12, 13 - https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-downloads.html

    PE 10, 11, 12, 13 - https://helpx.adobe.com/premiere-elements/kb/premiere-elements-downloads.html

    If the problem is that you bought the wrong versions then you must contact Adobe technical support for an Exchange.

    To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
    Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

    Get help from cat with orders, refunds and exchanges (non - CC)
    http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

  • First elements of Windows 8.1 does not share the drive and folder out of operation but does not create something like never help

    First elements of Windows 8.1 does not share the drive and folder out of operation but does not create something like never help

    What version of the program do you use?

    What steps do you take to share your video, and what happens when you do?

    Is it only a DVD that will not be out of Premiere Elements, it or will it not exit/share any video size?

  • First elements monitor window broken after updates

    I recently installed Adobe several "updates" but am still under first elements v10 (on Win 7 64-bit).  Now the application refuses to update the monitor display window. Also, the display of the preview window seems to be broken. When the "reading" of the film, the timeline pointer moves and audio, but the video display is static.

    I can move the pointer of the timeline to a specific point and click in the monitor window and it will display a static image that reflects exactly the point in the timeline panel, but will not update with playback.  I can manually move the pointer of the chronology and the monitor display will be updated, but only within the same "clip" that the monitor has been activated in. Moving an adjacent clip or still picture and the screen does not refresh.  Does anyone have an idea what has broken or how to fix it?  Frustrating after many hours spent editing a feature film before the 'update '.

    Thanks in advance!

    hipeakman

    What video/graphics card your computer use? If it's NVIDIA Ge Force and his version of the driver is up to date, it's your problem that cannot be resolved.

    There is a serious problem specific to the first 10 NVIDIA GeForce items requiring the use of a version of the NVIDIA driver may 2013, not the version of the updated driver.

    See the following for more details on this.

    First Elements ATR troubleshooting: PE10: NVIDIA video card Driver Roll Back

    If it is as I suspect, ex-driver work may have been automatically updated with the latest version. Your hope of recovery is to find the older having previously worked driver still on your computer and replacing the new driver with the former.

    If your computer does not use a card NVIDIA GeForce, then we'll go after other ways of solving problems.

    Please consider and provide more details.

    RTA

  • Can I upgrade first Elements for Windows 10?

    I have Adobe Photoshop Elements 8 and Adobe first Elements 8.

    I think the upgrade from my computer.

    My software run on Windows 10 using Google Chrome as my browser?

    Thanks in advance for your comments and advice.

    Jim

    Jim

    Based on my work with Premiere Elements on Windows 10 64-bit, you should be able to use Photoshop Elements 8 and first Elements 8 on 64-bit Windows 10 if they worked on Windows 7, 8 or 8.1 64-bit. My impression is that Premiere Elements successes and failures are the same before and after the upgrade to 64-bit Windows 10. So make sure that you go through the usual 8.0/8.0.1 drill in order to use this version on an operating system.

    Plenty of choice of default browser on Windows 10 64-bit Microsoft Edge, even Internet Explorer. Can download and install Firefox and Google Chrome. I did a major study on Windows 64-bit 10 and browsers, but everything seems to work OK with the choice of browsers mentioned.

    Apple has a problem with QuickTime 7 latest version for 64-bit Windows 10 7.7.8. Until Apple is working on these problems, download and install QuickTime 7.7.6 to meet the requirements of the first Element to the last version of QuickTime 7 is installed on your computer with it. This QuickTime 7.7.6 will work in 64-bit Windows 10 to meet this requirement of Premiere Elements although it is not actually the latest version of QuickTime 7.

    Please let me know if I've referred to your questions. Otherwise, please give more information on the additional information you need

    Thank you.

    RTA

  • First Elements 9 works nicht mehr!

    Mein first Elements 9 works nicht wenn ich auf neues projekt klicke ladet are dann kommt nichts trotzdem. Es nicht mehr works. Was soll ich jetzt machen?

    _womaninblack__

    Thanks for the reply.

    For first elements on Windows 7, 8 or 8.1 9.0 64-bit...

    If you have enabled the folder Option show hidden files, folders and drives, you should see the full path given.

    Here is a screenshot of what you should see - note the path in the address bar to the stop of the screenshot.

    

    Please see your activation of the folder Option to display files and folders. Do you do the activation records/view selection tab Options dialog box?

    So please try again.

    Thank you.

    RTA

  • Hi - I ordered a paid Photoshop Elements and first elements 14 yesterday (Switzerland - Swiss German). Order No. is Bestellnummer AD006601566CH. I got a download version which is designed only for Windows - but I need a version f

    Hi - I ordered a paid Photoshop Elements and first elements 14 yesterday (Switzerland - Swiss German). Order No. is Bestellnummer AD006601566CH. I got a download version that is designed for Windows - only, but I need a version for Mac! He said not what version I would get and that there are different versions before I made the transaction and payment. Where or whomshould I turn to?

    Please contact support and ask them a platform Exchange.

    Contact us | Adobe

  • First elements compatibility with the Windows operating system.

    I have the first elements in environment Windows 8.1 11. I worked on the project.

    Question 1: If I update Windows 8.1 for Windows 10 I'll be able to continue working on the project?

    Question 2: If I update EP 11-14 PE and does not upgrade Windows 8.1 for Windows 10 will be be able to continue to work on an unfinished project created in EP 11?

    Question 3: If I upgrade 11 PE PE 14 and 8.1 of Windows Update to Windows 10 I'll be able to continue to work on an unfinished project created in EP 11?

    Thank you. Lev.

    First items 10, 11, 12, 13 and 14 all will work perfectly on my Windows 10. Worst case, it's that you need to run it in XP compatibility mode.

    It should not be necessary to upgrade.

  • I need to contact ADOBE customer service, I just bought adobe photoshop and elements for windows first, but I have a Mac. Can I change the purchase? Thank you. Mauro

    I need to contact ADOBE customer service, I just bought adobe photoshop and elements for windows first, but I have a Mac. Can I change the purchase? Thank you. Mauro

    To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

    Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

    Get help from cat with orders, refunds and exchanges (non - CC)

    http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

  • I d/l both photoshop and first elements 14 for 64-bit windows.  Installation is done in what concerns the extraction of files...

    I downloaded the Bundle Photoshop elements 14 and first elements 14 for 64-bit windows.  The installation gets as much as self-extracting files, giving me the opportunity to run or open the folder that contains the files, and then tells me to restart may be pending, so restart the computer and repeat the installation process. After that, it gets as much again and if I click on ignore after the r/s message, he stops and tells me to download a nonexistent program fromadobe to solve the problem.  He does this for items as well photoshop and first. Apparently I should call adobe during the hours of assistance.  I work during the opening hours. Records of installation of the GZ files which mean nothing to me.

    Desperately seeking help. Refund for downloaded software is impossible.

    Thank you to all...

    Hello

    Please see How to download, install and activate Adobe applications

    Hope that helps!

    Kind regards

    Sheena

  • Photoshop elements 10 en first elements 10 compatibel puts windows 10?

    Kan ik photoshop elements 10 en first elements 10 times blijven na een update van windows 7 naar windows 10

    ER bestaat een Kan dat PE10/PS10 niet meer 100% good draait.

    Kan ook zijn dat I er zonder klerenscheuren door komt.

    Wie zal het hotel. Items 10 Versie is niet voor of ontworpen W10.

    Due trial and error.

    Zorg dat maaltijd I als administrator opstart en in compatible mode.

  • First Elements 10 does not work after upgrade from 8.1 to 10 Windows

    I haven't had any work in first 10 items from my computer updated from Windows 8.1 for Windows 10. Yesterday, I discovered that the videos I had edited and made first pay more. Videos 'Mpeg' now appear as "mi/gal." The original clips again will play, but not the edited videos.

    Is there a solution?

    I have to go back to Windows 8.1?

    If I go to the first 14 elements, these videos will be playable?

    First of all make sure that you uninstall and reinstall Premiere Elements after that you upgrade your operating system. Version 10 is a 32-bit program and will not be able to take advantage of the advanced architecture of Windows 10.

    Also to ensure that you have the latest version of Quicktim installed, according to the requirements of the program.

    If you have trouble running first Elements 10, the value that it is running in Compatibility Mode. It should work just fine - just not as well as new 64 bit versions of the program.

  • I bought the first elements but I accidentally downloaded it for windows, but I need the mac version. What can I do?

    I bought the first elements but I accidentally downloaded it for windows, but I need the mac version. What can I do?

    For cancellation, please contact support

    Contact the customer service

    * Please sign with your Adobe ID *.

  • First elements 9 work with Windows 10 (on my new PC)?

    I have a new PC: Windows 10. Can I re-download my first Elements 9?

    Yes,

    Available downloadable Setup files:

    • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    • Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
    • Captivate: 8 | 7 | 6 | 5.5, 5 | 1
    • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
    • Contribute: CS5 | CS4, CS3 | 3,2
    • FrameMaker: 12, 11, 10, 9, 8, 7.2
    • Lightroom: 6| 5.7.1| 5 | 4 | 3
    • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
    • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

    Download and installation help links Adobe

    Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".