Fix with months warranty

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• Monitor laptop broken - HP Pavillion 1173dx with limited warranty g7

  I have a HP Pavilion g7-1173dx. My operating system is Windows 7. A few months back, my laptop screen was broken accidentally, but not by me. I was in my school library is about to do my homework before I had to go to class, and my cell phone was on the table in front of me when the cover is opened. Someone walked by they were shooting their schoolbag, and as they did, they hit my laptop and the cover closed when it hit the ground. He picked for me and asked excuse me and went on his way. When I opened it, the screen was broken and he has a crack at the bottom. I called customer service on this topic several times. I don't want to pay to get it fixed because it wasn't really my fault. So, can I my laptop fixed with the limited one year warranty that comes with the laptop or not?

  Too bad, it's not. Just buy a Dell.<>

• I can't start windows normally or in safe mode. I can't fix with the cd.

  It shows me the following error * STOP: oxoooooo7B (0xF78DA63C, 0xC0000034, 0x00000000, 0x00000000) and she advised me to check a lot of different things, but since I can't boot into windows I can't do. Can someone help me, please?

  • You have problems with programs: windows xp sp3
  • Error messages: * STOP: oxoooooo7B (0xF78DA63C, 0xC0000034, 0x00000000, 0x00000000)
  • Recent changes made to your computer: no
  • What you have already tried to solve the problem: fix with the windows cd

  You have indicated that you have not changed anything on your machine recently. Not auto-updates, no software, no hardware changes?

  If nothing changed, it's most likely a problem with your hard drive. If there is data that you need to retrieve the disk, you will need to connect it to another computer (which starts from another drive), and then see if it goes up the player and lets get down your data. If you do not have another machine available to connect the reader to draw your data you can buy a new drive and installs windows on it then connect the wrong disc and remove the data. Once you have the data off you can reformat the hard disk and reinstall windows and then copy your data on it. If this does not work, you can have a bad drive. If it is still under warranty, you can check with the manufacturer to determine what are the RMA procedures.

  If it is not under warranty, or if you do not want to disturb the repairs, and you can't make it work with the operating system you can still be able to use it as a data drive but do not depend on it too strongly because it most likely just eventually come out completely.

  IF you couldn't get your data, and it is absolutely essential for you to have, you may need to contact a company specialized in data recovery. They are usually pretty good at it but make sure you use a good knowledge/reputable company.

• I have two Adobe Id with first ID, I used the trial version. When it expired, I did the second ID and purchased Adobe Acrobat proDC version with monthly subscription. On my first ID it shows now that I have Acrobat pro DC subscription. Second ID (the one

  I have two Adobe Id with first ID, I used the trial version. When it expired, I did the second ID and purchased Adobe Acrobat proDC version with monthly subscription. On my first ID it shows now that I have Acrobat pro DC subscription. Second ID (the one I bought the subscription) shows nothing. Now, during installation by using the ID of the first, all is going well, except using the software. He always says "your trial has expired! Using the ID of the second to make same duration does not work... I can't download the right version. Free trial only. Pleasehelp me. I'm desperate.

  Hi kimmok51975897,

  I will recommend you to contact our customer service team to get this fixed number. Follow this link Contact Customer Care, sign in using your Adobe ID (under which you subscription) & check on "still need help? Contact us' button.

  Kind regards
  Nicos

• Toshiba satellite which is stuck in the installation of service Pack 1. I have service pack 2, can not fix with this cd, can I install service Pack 2 on it without loss of data or files?

  I have the laptop (Toshiba satellite) friend who's stuck in the installation of the service Pack 1.  I have service pack 2 and am wondering, since I can't fix with this cd, can I install service Pack 2 on it without loss of data or files?

  PC claims service pack1 cd with file asms

  When you use service pack 2 cd can not load product catalogues, it is fatal error, the Setup logs files should contain more information.

  Why not integrate Service Pack 2 and Service Pack 3 on her XP CD by following the instructions here (using another PC):

  http://en.community.Dell.com/support-forums/software-OS/w/microsoft_os/1443.aspx
  Copy all data on an external hard drive, do a clean install using the XP CD updated (preferably on the BIOs)
  Then, install the drivers from the system, then Microsoft Security Essentials, Windows 7 Firewall Control (XP free Version) and Malwarebytes' AntiMalware (free or Pro) or whatever you prefer security.
  Then copy the files over.
  This will probably lead to the best performance.

• If I buy 1 annual contract with monthly payment app am I then linked throughout the year, or can I cancel after 3 months and then not pay the rest of the year?

  If I buy 1 annual contract with monthly payment app am I then linked throughout the year, or can I cancel after 3 months and then not pay the rest of the year?

  I found the answer myself via chat. the answer is Yes, you can cancel, but you must pay 50% of the remaining months of the annual contract

• I have an account with photography lr and ps with monthly payment. I would like to change my card kredit details, but there is an error with an address. There is a notice that the zip code is wrong, but I don't know I put it in correctly. Please give me a

  I have an account with photography lr and ps with monthly payment. I would like to change my card kredit details, but there is an error with an address. There is a notice that the zip code is wrong, but I don't know I put it in correctly. Please give me an advice what to do, because my payment cannot be achieved. Thank you, Agnieszka

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===> NOTE DAYS AND TIME
  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html
  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• Is there independent configurations, or just that kind of creative things Cloud with monthly cost? I tested the Lr5 before trial and now wishes to purchase the full version, but not interested and won't pay a monthly fee for it. All the opti

  .. .and the same thing here, I apparently just typed in the header...

  Is there independent configurations, or just that kind of creative things Cloud with monthly cost? I tested the Lr5 before trial and now wishes to purchase the full version, but not interested and won't pay a monthly fee for it. The options seem to grow the CC, but would like to know if there is any means possible to get the version stand alone more. Thank you in advance!

  Frustration is closer...

  There is still an option purchase on https://www.adobe.com/products/catalog/software._sl_id-contentfilter_sl_catalog_sl_softwar e_sl_mostpopular.html

  Make sure you only select between upgrade/Full and Mac/Win.

• Pavilion x 360-13-a110dx: HP technical support will not fix a broken warranty screen

  Computer tech support rant:

  So I treat my electronics with care. For some strange reason, recently developed a crack on the touch screen of my combo of tablet or a laptop HP Pavilion 360. The thing is usable, and the slot is under the top layer there so no finger injury if I touch the screen. But he fixed it needs, so I filled in the online form to explain my problem to a solution of warranty. I was then told I can call to track and match an option repair or by e-mail. Very well, very well. No problem. I'll call. I can do things with the phone on speaker.

  An hour and 20 minutes later and three of call center foreign representatives who were not clear of the USA (meets one, one was a tech rep, and then he couldn't do the actual sending in and fix the situation so I went to a representative cost and repair to figure out how to fix it), and I'm mad on fire. First of all, all three repeat what I wrote and asked questions as if I'm lying to them, or did not know what I did wrong. We had the audacity to ask how do I close my laptop. Yes Ma'am, I slam it down as hard as I can and throw it against the wall to see what happens and make sure that it shuts down for the night. (I did say that, but may as well have.) I'm on my products.

  She said that it would cost $270 to fix. Wait, $270? She said because it was a screen problem, it costs money. I said that it is under warranty. Equipment is under warranty, no software apparently. But this isn't the software, it's a HARD to the device component. I can't just install and uninstall a touchscreen. I'm paying $270 plus delivery charges when I bought in May last for $350. If I pay that much for setting a screen, I may as well buy a new unit that is faster and more up-to-date.

  She said that it would increase it to a supervisor. They were not available after 18 pm, et. I said I work next week, leaving the House at 6:30 et and will not be home until after 18 pm, et. I said that I should call after 6 p.m., HE. I can't take the time during the day to discuss my PC because if this call took 1h20m, I don't have this time to a new job.

  Then, suddenly, they can call me after 18 pm, et. When they do it on Monday, if he is a foreigner, I'll ask an English person precise and clear language. I'm not trying to be racist, then falsely accuse me if you want, but when it comes to communication, and there is a problematic thick accent because English is not their native language in India or wherever they are, this is a serious matter. If I do not understand the words coming out of their mouth without having to constantly ask for something repeatedly or super attentive because if I'm not I can miss a word that misinterprets the whole sentence, which is good enough for me. I've been at both ends of the customer service, so talk to someone English * IS * critical, especially when the situation is bad. I want an American on this one.

  Either they fix it for free AND fix it on a quick as soon as POSSIBLE process (because frankly, I was insulted with how they treated me and the hold time every time to ask the same questions and made to be a perpetrator of my machine), or I am done with HP/Compaq products after 15 years of loyalty to them. Really, I don't expect even a call Monday from HP. I doubt that someone calls me.

  And for what it's worth, what computer HP from my ex-wife was a breach of the hinge, which was material. I might took pliers and broke on purpose. But they don't set any question. But a screen which has not been clearly cracked by me (trust me, I could take a hammer to it and make a spider web crack) are not treated and is not material? What is it? TouchWare a new term? If it is not material, I want to know what it is. And I don't like what the said guarantee, if you send a defective product that lasts not even eight months (if), you need to fix. I did take a hammer to my screen, I do not slam my PC or throw it against something, and it's in a protective case when I travel, and it is placed in a safe place when not in use. In fact, I barely use the touchscreen. But still I'm done feeling it is my fault and I have to pay $270?

  I would like to fix it myself with pieces on Amazon, but must completely disassemble the screen of the keyboard part part and it's a mess and not worth. I'm going to buy a new something and be done with it. But for a crack I did not cause - and if they were seen, they would know because the crack is below and not something that I can do on top - and say $270? Kiss my rear. Repair at our expense, or lose my business. And I shall not distribute for free, but when I'm insulted, and when I type my problem and give me the Spanish Inquisition, whenever I talk to someone, as if what I typed was a generic fraud, I'm deeply offended. I have another thing to do with 1h20m of my time on a Saturday than waste it with HP trying to solve their problem of product.

  Fifteen years of my first Compaq Presario several models of HP Pavilion of desktop computers and laptops. Six in total, I bought Windows me to XP to Vista to Windows 8 (and the free update 10).  Guess that's done now because HP has dropped the ball, unless they are equipped through a miracle.

  Well, long story short, the PC was fixed under warranty with a new screen and he was only gone for a week or two. Looks like new. They documented my case several times that fall overseas really left call center the ball bad. They did NOT follow the Protocol. Even if the American side did not guarantee that he would be a guarantee, they handled so much better than what it was initially.

  Basically, if you don't like the answer, and you know what people overseas, manipulation, find a way to talk to an American. They're going to get this done, and if the answer is not a good one, well, you know that it is legitimate at least since he saw rather than phone diagnosed.

• Toshiba UK - trouble with European warranty

  Hi all

  "I have a new Toshiba laptop with a valid European warranty, laptop broke down with a HW error on graphic card / display, so I contacted Toshiba UK request to fill the European warranty, the Envoy me ' some self called expert PC" which is the local expert refused to service my laptop and fulfill its contract with toshiba , but after that I refused to accept his totally ridiculous and likely completely illegal terms where there were literally pushing me to relinquish my rights guaranteed by law!

  Above all what probably makes it on a large scale, is the worst that anyone should be well aware, is that they ask the complete product, i.e. including * hard drive with all your data and in the service contract you sign who can erase your data and that you agree on that *.

  Transfer of real meaning when you buy toshiba products and it brokes down, you can either get free warranty service and possibly lose all your data or you will have to pay for the service by you own on product warranty... nice cheat!

  So now... here's someone from toshiba, which will explain this or you simply delete this thread?

  > So now... here's someone from toshiba, which will explain this or you simply delete this thread?
  Hi buddy, for me, it looks like you aren't aware that it is a community of users.
  I put t know why you think that the admin would remove this thread, but of course the post has not been deleted

  In any case, its a shame that you were not satisfied with the service.
  Generally if your warranty is valid, (Toshiba laptops, PC all-in-One, netbooks and tablets are covered at least 1 year standard warranty, valid from the date of purchase)
  all hardware issues must be fixed in terms of warranty and of course free.

  Details on the warranty is available here:
  http://www.Toshiba.EU/services/standard-warranty/ tab ' FAQ for Laptops»
  I recommend that you check the points:
  -What is covered by the Standard warranty?
  -What is _not_ covered by the Standard warranty?
  What should I back up my data?

  On this page you will find the database with all the access points that are available worldwide
  http://www.Toshiba.EU/innovation/generic/ASP_SUPPORT/

  > Above all which is probably actually there on a large scale, is the worst that anyone should be well aware, is that they ask the full product, including hard drive with all your data and in the service contract you sign who can erase your data and that you agree on that.

  To be honest, it is nothing unusual, and sounds like a common procedure.
  The point is that the technician must recover the laptop using Toshiba Image factory (recovery disk) in order to set the camera back to the factory settings.
  During the process of recover the drive HARD will be formatted and deleted data.

  So very important to backup the data before this procedure!

  I think that this information and the details on the recovery media as well as the recovery process are in the user manual. So if you created the recovery disc in the past, you must back up the data before using the recovery disk.

• Help with extended warranty

  My dad just bought me a Satellite U400 earlier this month, with her an extended international warranty from 1 to 2 years. I registered my cell phone today, on March 23. I entered your contract number when asked, but there was a message saying that the date is too far away from the date of production and that I need fax/scan my proof of purchase and send it to a certain site.
  I thought that maybe I just typed something, so I tried entering again. I found it weird when he says that the contract number is already registered and I can't use it. So I thought that maybe he agreed after all so I went and checked the details of record to www.toshiba-tro.de/unitdetails. Now I am more confused it says I have no guarantee and have only the Standard (International) warranty for a year and that it will expire on August 26 this year. Which means that I don't have that 5 months instead of one year warranty! To clarify that even once, we just bought this laptop first week of March 2009, so now I'm really confused.

  Made the details of the record being updated immediately or I have to wait a few days before, it is updated =------expertise please.
  Thank you.

  I just got an automatic email from Toshiba saying that my registration was not completed. But how can I fill it out if I can still use my number of contract :( I thought that maybe the registration page details don't is not just updated immediately, but this site for details (www.toshiba-tro.de) still shows the same thing. 1 year warranty expires one year after the date of production which is in August.

  I tried to register again, but it displays the same thing:

  "Sorry!"
  Warranty service has already been registered. »

  Post edited by: ysarigan

• Not satisfied with Lenovo warranty

  I have a Lenovo Y530 bought new by Lenovo. Last week, I noticed several bright spots on my screen. I instantly thought of pixel problems. But later the technician by telephone reported a few broken LED? So he has arranged for me to send the laptop to a repair depot. Little, I didn't know a few days later a Lenovo technician called and said that my laptop needed a screen.

  The other surprise was I have to pay for this $180! The technician said that the screen has been damaged by abuse. Although I never had the laptop out of the House and as says my daughter. Never do you anything like that to your laptop. If it was mine which would be different. I tell you I'm very angry because I know that nothing happened to the laptop. I increased the request for review, but if they reject it I guess I'm on a laptop 6 months old, because I refuse to pay $180 for a screen that obviously has a defect.

  I just let people know that the warranty means nothing even if your computer shows absolutely no signs of violence. If they do not trouble so it attaches. I'm really sorry, that I paid for the extended warranty now. I'll remember next time. If it ends badly, there is no way I will never buy another Lenovo.

  Just to update on my warranty status. Finally, after 7 days, I received notice that my laptop could be repaired under warranty. The customer support person could not say specifically what could be repaired, but said the screen and/or all of the top panel with screen would be replaced. Mind you, they have received my laptop for repair the 10.

  What amazes me is how Lenovo is able to maintain a market share of business with this type of service. Although I suspect that their consumer line get less quality service then the business done. I certainly have the feeling of first-hand. This experience has certainly not wanting to buy another product from Lenovo. Indeed, although the customer service indicated that my laptop would be repaired and shipped to me by Thursday or Friday (21/22) I have yet to receive confirmation or a tracking number.

• problem with my warranty

  Hello

  I have a serious problem with Lenovo.

  I bought a T500 last spring. I asked the representative of the sales if series T have even international warranty (I had a T42 and X 41 before and both were covered in most of the countries in the world) and as expected, the T series was still covered at the international level.

  This status quo.

  I decided to buy the 3-year international warranty, on-site.

  Last may, I took a job in the Netherlands and we moved there in July.

  my laptop had a problem, I called Lenovo Netherlands and they told me they cannot interview because it was not under warranty.

  I contacted Lenovo USA back to find out what was wrong.

  I spend a lot of time on the phone, and finally they made me go to this page:

  Search for international warranty:
  http://www-307.IBM.com/PC/support/site.WSS/document.do?lndocid=look-IWS#SW

  I put my machine type (2081) and I don't see any country in Europe.

  I was furious to see that Lenovo USA has a warranty on the T500 in places like the TURKS & CAICOS or Aruba and not in Europe. with my T42 and X 41, guaranteed international meant most countries in the world, not just a couple of the Islands and countries develop.

  I then went to the Web of Lenovo UK site and I chose the T500 even. the order also said that I chose a type of 2081. So in theory, British customers who purchase a T500 to the United Kingdom have no guarantee in their own country. And I am sure that our British friends have a warranty on their T500.

  So there is obviously something wrong with Lenovo.

  I tried to explain over the phone, but no one listens, they constantly through another Department and finally hang on me. Support nice guy. I like the new Chinese owners. Of course, they know how to treat customers. IBM, come back!

  I don't know what to do now. I am really upset about Lenovo because they refuse to fix my problem.

  They recognize difficulty there is a problem with laptops UK but they say, to the day, it would not apply to me.

  Is there someone here who can give me a name, an email, a phone number I can contact?

  Thank you very much.

  All,

   

  Very good news. I took issues with Lenovo UK yesterday (my experience with the English has always been excellent) and here is the last email I got from them:

  Hello Matthew

  I can confirm that machine 2081 which we sell on the shop online (T500 - discrete graphics) has an international warranty (we it degenerated and list is now updated). Visit this link to confirm:

  http://www-307.IBM.com/PC/support/site.WSS/warrantyLookup.do?type=2081&IWS=on&sitestyle=Lenovo

  As a little for the inconvenience with the missing information of warranty up to our days, please accept this coupon of 5% - simply add it to your cart when you check out: y3W5FvNq5j8A

  Best regards
  XXXXXXX XXXXXX

  Product portfolio manager

  I don't know if the extra vouncher apply for orders outside the United Kingdom, but it is a very nice touch anyway.

  Kudos to Lenovo UK who have dealt with this problem in less than 24 hours with immediate and regular feedback. Rock you guys, I love you!

• Need help with a warranty issue, but can't take the computer back to the shop

  I have the following problem:
  I'm a backpacker and bought a Toshiba A660/15j someone in Adelaide. I have the original receipt and the laptop is still under warranty.
  Now 2 issues have been raised. First of all, I sometimes get a message that my system runs too hot and that I should stop the computer immediately and return to the service. When I open the monitor health all values are good and the system does not display any overheating (nor does it feel too hot). The second thing is that about two weeks ago, the battery started to empty real quick. When I now fully recharge the battery and do not touch the computer for 2 days, it will be completely empty. It is surely not normal!

  The laptop was bought initially in Queensland, but I am now in Perth and have no way to go back and return to the store like it what I have to do according to the directives of service Toshiba.

  What can I do?
  Thanks for your help.

  Hello

  There may be a build-up of dust in the radiator. You can buy a can of compressed Air from electronic stores (DickSmith and Jaycar for example) to blow dust through the vents.

  What about the battery drain, update the BIOS to the latest version (take a look at mytoshiba.com.au-> Support-> downloads), then go into BIOS by pressing F2 during POST and disable the USB Sleep and fresh.

  If you still have problems with it, you can send the laptop to a Toshiba repair center. There is a list ASP on mytoshiba.com.au

• Being always on factory - received only 9 months warranty

  According to the title, after some of the complaints I've seen on these forums, I don't really no why these machines are always be guaranteed in the factory and then by time, that customer gets the machine, like me, there are much shorter warranty remaining. There must be a better warranty than this system? Other laptop brands I've had have involved a client focused on the program of record, or one that runs automatically during installation of windows completely.

  Anyway, rant, could I be guided on the process to reset the warranty please?

  Thank you very much

  Mark

  I spoke with the support of Lenovo today here in the United Kingdom.

  They advised me to do is to keep my proof of secure purchase and in the case of a warranty claim I can email a copy of it and they will then allow the repair under warranty.

  So that the procedure is slightly different here, thanks for your information, I'll mark this thread as resolved.

  Kind regards.