Freeze keypad of blackBerry Smartphones

picked up phone to call and he opens the keypad ok, but can not use it to compose.

Hi and welcome to the Forums!

Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

Best!

Tags: BlackBerry Smartphones

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    That's what I set my phone freeze (9860). By JSanders.

    (1) make sure that you have Blackberry Desktop Manager installed.
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    *****************
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    Here

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    Hello and welcome to the community!

    The easiest way is, on a PC (you can not do on MAC):

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    2) uninstall all the BB OS packages from your PC,

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    3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
    4. Add one more thing - no matter how tempting, one.
    5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
    6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

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    If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

    You can also use these tricks - if suggest a website, please rather replaced by 6a or 6b above:

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

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    Hi RussianDevilz

    What third-party Applications that you have installed in your device. Please try to start your machine in safe mode, and then try to add or accept to see if your device freezes.

    KB17877  How to start a mode BlackBerry smartphone without failure.

    Try it and tell us.

    Prince

    Click 'Like' If you want to thank someone.

    If problem resolves mark message (s) as a 'Solution', so that others can use.

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