Frozen laptop up - no access

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  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem
  • Signature of the problem:
  • Problem event name: APPCRASH
  • Application name: vssvc.exe
  • Application version: 6.0.6002.18005
  • Application timestamp: 49e01f2c
  • Fault Module name: ntdll.dll
  • Fault Module Version: 6.0.6002.18005
  • Timestamp of Module error: 49e03821
  • Exception code: c000007b
  • Exception offset: 00009eed
  • The system version: 6.0.6002.2.2.0.768.3
  • Locale ID: 1033
  • Information additional 1: 9 day 13
  • More information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
  • Information additional 3: 9 day 13
  • Additional information 4: 1abee00edb3fc1158f9ad6f44f0f6be8
  • Read our privacy statement:
  • http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x0409

  • Exception code: c000007b

  //
  MessageId: STATUS_INVALID_IMAGE_FORMAT
  //
  MessageText:
  //
  {Bad image}
  HS is not designed to run on Windows or it contains an error. Try to install the program by using the original installation media or contact your system administrator or the provider of software for support.
  //
  #define STATUS_INVALID_IMAGE_FORMAT ((NTSTATUS) 0 xC000007B L)

  Please start the command prompt (cmd.exe) with admin rights [1] and run sfc [2]:
  
  sfc.exe/scannow
  
  He is able to find and repair broken files?

  Best regards
  André

  http://Windows.Microsoft.com/en-us/Windows7/how-do-I-run-an-application-once-with-a-full-administrator-access-token [1]
  [2] http://support.microsoft.com/kb/929833
  "A programmer is just a tool that converts the caffeine in code" Deputy CLIP - http://www.winvistaside.de/

• Frozen laptop after Windows 10 download

  I tried to load windows 10 to my laptop and it was loading forever.  I left it last night and now the computer is frozen on the password screen.  Keys and the mouse are inadmissible.  Help!

  Hi Joan,

  Thanks for posting your query on the Microsoft Community.

  According to the description of the problem, your computer is frozen to the login screen. First, try hard, restart the computer and see if it helps you to solve the problem.

  If the problem persists, I suggest that you want to run auto repair with installation media and see if it helps you repair system files or not. For the execution of the task, I suggest you to try the steps below and see if it helps.

  Method 1

  When you use the recovery environment (Windows RE) to troubleshoot startup issues, first try the Startup Repair option in the System Recovery Options dialog box. If this does not resolve the problem, or if you have additional problems manually, use the Bootrec.exe tool.

  Because you cannot start the computer, you may need to create a bootable Windows installation media, and then do an auto repair, and if this does not help then you try to restore your computer to the previous date.

  Note: When you use system restore to restore the computer to a previous state, the programs and updates that you have installed are removed.

  If you are using Windows 7 then the link provided below might help you to download and create installation media.

  Download Windows 7 Disk Images (ISO files)

  Method 2

  If the problem persists, try to rebuild the BCD by using the Bootrec.exe tool. To run the Bootrec.exe tool, you must start the recovery Windows (WINRE) environment . To do this, follow these steps:

  1. Place the Windows 7 installation disc in the disc drive, and then start the computer.
  2. Press a key when you are prompted. Select a language, a time, a currency, a keyboard or an input method, and then click Next.
  3. Click repair your computer.
  4. Click the operating system you want to repair, and then click Next.
  5. In the System Recovery Options dialog box, click command prompt.
  6. Type Bootrec.exe, and then press ENTER.

  See the following link for more information:

  How to use the Bootrec.exe tool in the Windows recovery environment to troubleshoot and repair startup issues in Windows

  http://support.Microsoft.com/kb/927392

  Hope it would help. If problem persists always post back with the current state of your computer and the result of the proposed suggestion, we will be happy to help you.

  Kind regards

• Frozen laptop to "install updates 1 of 1.

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  Apparently not.

  I used my laptop this morning and then it turned off, and he said that he was '1 1' updates to be precise. I went out and left, I came back 5 hours later and it froze on this message, it was plugged, but my mother disconnected so that the screen went black so I told her to turn it off it had made updates to the thought.

  I plugged the laptop back in because the battery should be dead by the time, I'm home

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  Acer said it is out of warranty, but it has not reached the 6-month period yet!

  Hello

  § You are able to boot to the desktop normally?

  I suggest that you turn off the laptop and then turn on and check if you are able to boot to the desktop normally. Checking update has been installed on the system. Follow step 1.

  Step 1:

  a. click on Start menu and type Windows Update in the start search box and press ENTER.

  b. click view update history. This will give you a list of the updates that are installed on the system.

  c. check (failed or successful) updates on the exact date when the update has been installed on the system.

  Let us know the number of the update has been installed on the system recently.

  d. remove it clicking Update installed system.

  e. click on the update that has recently been installed on the system, then click on uninstall.

  f. check if you are able to boot to the desktop normally.

  If you are not able to boot to the desktop normally, then check if you're able to boot in safe mode. Follow step 2.

  Step 2:

  a. turn on the system and keep tapping F8 until you reach the start menu.

  b. Select safe mode and press ENTER.

  c. check the update has been installed on the system recently following step 1.

  d. remove it clicking Update installed system.

  e. click on the update that has recently been installed on the system, then click on uninstall.

  f. check if you are able to boot to the desktop normally.

  Step 3:

  If you are not able to boot to the desktop or safe mode, I suggest you do a system restore. Follow the steps mentioned below.

  Remove all floppy disks, CDs and DVDs from your computer, and then restart your computer using the power button on the computer.

  b. do one of the following:

  § If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you must try again by waiting until the Windows logon prompt appears, and then stop and restart your computer.

  § If your computer has multiple operating systems, use the arrows to select the operating system you want to repair, and then press and hold F8.

  c. on the Advanced Boot Options screen, use the arrow keys to select repair your computer and press ENTER. (If your computer is not listed as an option, then your computer doesn't understand no repair preinstalled recovery options, or your network administrator has disabled the.)

  d. Select a keyboard layout, and then click Next.

  e. on the System Recovery Options menu, click System Restore to open it.

  f. restore the computer to a previous date when it was working fine.

  For more information, see the article mentioned below.

  What are the 7 system recovery options windows?

  http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7

  System Restore: frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows7/system-restore-frequently-asked-questions

  For more details on updates, see below.

  Updates: frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows7/updates-frequently-asked-questions

  Install updates

  http://Windows.Microsoft.com/en-us/Windows7/install-Windows-updates

  Update your computer

  http://Windows.Microsoft.com/en-us/Windows7/updating-your-computer

  Remove an update

  http://Windows.Microsoft.com/en-us/Windows7/remove-an-update

  Thanks and regards.

  Thahaseena M
  Microsoft Answers Support Engineer.

  Visit ourMicrosoft answers feedback Forum and let us know what you think.

• computer laptop XP gets access denied when I try to view the computers in the workgroup

  I just buy a new desktop running windows 7, but it shows my phone on my network, when I try to 'see the workgroup computers' I get access denied, you may not...

  If I had to do a system restore would he roll back any change in the setting, I did?
  My 2 computers portable xp both appear on my network windows 7 and I can access the files on both

  Hello

  You can follow these links & check if it helps:

  Sharing files and printers with different versions of Windows

  Networking of computers running different versions of Windows

  Hope the helps of information.

• How to allow only a WinXPPro laptop computer connection access in a field?

  I need to set up a number of books that I can maintain the regulated access. We only want books to be able to log on to a domain while being able to obtain reasons for AV, WSUS updates files, etc. of our "main" area So, how to restrict a user group, access to logon only in a field? Or how only have a domain listed to open a session to a group of computers?

  I also need to maintain a directory with spreadsheets to be read-only. How I keep them attached to the email, copied, etc.. ?

  I would use a policy of Trendmicro Officescan lockdown access readers optical and USB.

  We would work with Server 2003 Ent. and XP Pro w/SP3 and, of course, no matter who in the enterprise administrator group would still need full access.

  You should post these questions in the TechNet forum here in MS Answers instead. This forum is more for consumers/users.

  TechNet forums -http://social.technet.microsoft.com/Forums/en/categories/

  MS - MVP - Elephant Boy computers - don't panic!

• Slow, slower frozen laptop

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  Hello

  What to do if Windows does not start correctly
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-to-do-if-Windows-wont-start-correctly

  More troubleshooting:

  Use the startup clean and other methods to try to determine the cause of and eliminate
  the questions.

  ---------------------------------------------------------------

  What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
  on this machine, including those you have uninstalled (they leave leftovers behind which can cause
  strange problems).

  ----------------------------------------------------

  Follow these steps:

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  ==========================================

  After the foregoing:

  How to troubleshoot a problem by performing a clean boot in Windows Vista
  http://support.Microsoft.com/kb/929135
  How to troubleshoot performance issues in Windows Vista
  http://support.Microsoft.com/kb/950685

  Optimize the performance of Microsoft Windows Vista
  http://support.Microsoft.com/kb/959062
  To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
  Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
  reference (if you have a small box at the bottom left - show for all users, then check that).

  How to check and change Vista startup programs
  http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

  A quick check to see that load method 2 is - using MSCONFIG then put a list of
  those here.
  --------------------------------------------------------------------

  Tools that should help you:

  Process Explorer - free - find out which files, key of registry and other objects processes have opened.
  What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
  each process.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

  Autoruns - free - see what programs are configured to start automatically when you start your system
  and you log in. Autoruns also shows you the full list of registry and file locations where applications can
  Configure auto-start settings.
  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
  Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

  There are many excellent free tools from Sysinternals
  http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

  -Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
  When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
  Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
  a program that runs in your Windows startup.
  http://www.NirSoft.NET/utils/what_run_in_startup.html

  There are many excellent free tools to NirSoft
  http://www.NirSoft.NET/utils/index.html

  Window Watcher - free - do you know what is running on your computer? Maybe not. The window
  Watcher says it all, reporting of any window created by running programs, if the window
  is visible or not.
  http://www.KarenWare.com/PowerTools/ptwinwatch.asp

  Many excellent free tools and an excellent newsletter at Karenware
  http://www.KarenWare.com/

  ===========================================

  Vista and Windows 7 updated drivers love then here's how update the most important.

  This is my generic how updates of appropriate driver:

  This utility, it is easy see which versions are loaded: run DrirveView - set the VIEW to hide
  Microsoft drivers - update those without drain in their names. (Also update BIOS and)

  drivers chipset on the site of the constructor/the system motherboard.)

  -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
  For each driver in the list, additional useful information is displayed: load address of the driver,
  Description, version, product name, company that created the driver and more.
  http://www.NirSoft.NET/utils/DriverView.html

  For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
  Control Panel - device - Graphics Manager - note the brand and complete model
  your video card - double - tab of the driver - write version information. Now, click on update
  Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
  Uninstall - REBOOT it will refresh the driver stack.

  Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
  with their own software and drivers and all other main drivers that you have.

  Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
  Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
  BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

  Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
  each installation.

  Always check in the Device Manager - drivers tab to be sure the version you actually install
  presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
  in particular that) so to install a driver - reboot - check that it is installed and repeat as
  necessary.

  Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
  manually by model.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
  Updates, that leaves about Windows updates but it will not install the drivers that will be generally
  older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
  get new manually if you wish.

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  ===========================================

  Refer to these discussions because many more excellent advice however don't forget to check your antivirus
  programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
  first.

  Problems with the overall speed of the system and performance
  http://support.Microsoft.com/GP/slow_windows_performance/en-us

  Performance and Maintenance Tips
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

  Explorer Windows stopped working
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3 I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">