Get the QuickTime Player error has encountered an error and must be shut down

Whenever I try to oppen the QuickTime Player or QuickTime Updater, I get the message that it has encountered an error and needs to close.  Anhyone know what can be wrong?  If I try to remove the program and reinstall, I get the same message.

Hello

1. have you made changes on the computer recently?

You need to perform a clean boot to find the program that is causing and then disable or remove.

How to configure Windows XP to start in a "clean boot" State
http://support.Microsoft.com/kb/310353/en-us

Note: When you are finished troubleshooting, follow the steps as explained in the article to reset the computer to start as usual.

I hope this helps.

Tags: Windows

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    Hello

    ·         Did you do changes on the computer before the show?

    Follow these methods.

    Method 1: Follow these steps:

    Step 1: Start the computer in safe mode with network and check if the problem persists.

    Step 2: If the problem does not still in safe mode, perform a clean boot to see if there is a software conflict as the clean boot helps eliminate software conflicts.

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    After the clean boot used to resolve the problem, you can follow these steps to configure Windows XP to start normally.

    (a) click Start, run.

    (b) type msconfigand click OK.

    (c) the System Configuration Utility dialog box appears.

    (d) click the general tab, click Normal startup - load all services and device drivers and then click OK.

    (e) when you are prompted, click on restart to restart the computer.

    Method 2: Temporarily disable the security software.

    Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

    Method 3: Follow the steps in the article.

    How to troubleshoot a network home in Windows XP

    Windows wireless and wired network connection problems

    For reference:

    How to reset the Protocol Internet (TCP/IP)

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    Hello

    Restoring the system end up with any error message?

    This could also happen if one of the substantive programmes is in conflict with the proper functioning of your computer. To troubleshoot error messages and other issues,
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    Steps-
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    See this article-
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    -Robert

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    Hi robertmould,

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    Follow these methods.

    Method 1: Perform a clean boot to see if there is a conflict of software like the clean boot helps eliminate software conflicts.

    How to configure Windows XP to start in a "clean boot" State

    http://support.Microsoft.com/kb/310353

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    http://support.Microsoft.com/kb/307895

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    Right click and disable the non Microsoft extensions one at a time (or maybe in groups of 3-5), keep a list, so you can enable them again later if you wish. The result of the change is immediate and no reboot is necessary.  Test your failure condition.  If the Explorer starts to behave, you will know that an extension of this group of 3-5 is the culprit in order to start to enable them one by one until the Explorer fails again.

    If you recognize all the extensions that have been added or recently downloaded, start with these first.

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    Check if the problem persists the State of clean boot and send back the same.

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