Help blackBerry Smartphones G-Mail please

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• BlackBerry smartphones could you please help me

  Help me please

  All of a sudden my bb is stopped

  and now, this thing is keep illustrated

  What shoul I do?

  http://im15.gulfup.com/n47i1.PNG

  awaiting your response

  Thank you

  You need to reinstall your OS device to restore access to your device.

  http://BTSC.webapps.BlackBerry.com/BTSC/ViewDocument.do?noCount=true&externalID=KB10068&sliceId=2&cm...

  Check the steps below for OS - upgrade

  Step #1

  Before you begin, make sure that BlackBerry Desktop Software is installed on the computer.

  Step #2

  Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.

  Step #3

  Users can perform a full or selective data backup by using the tool of backup and restore in BlackBerry Desktop Manager using the following steps:

  1. Connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager.
  2. Open BlackBerry Desktop Manager.
  3. Double-click on the backup and restore.
  4. Select backup to perform a full backup or select Advanced to make a backup of specific databases.
  5. Choose a location to save the backup file, and then click Save.

  Step #4

  To perform a clean installation of the BlackBerry Device Software, do the following:

  1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
  2. Double-click The Application Loader icon.
  3. Click Next to start the installation process.
  4. Type your BlackBerry smartphone password, if prompted, and then click OK.
  5. Click on the checkboxes corresponding to the names of the applications you want to load, and then click Next.
  6. Click Advancedand then click the check box next to delete all already installed applications.
  7. Click on Next.
  8. Click the check box next to do not automatically back up the application during the process of loading data.
  9. Clear the check box next to the backup and restore applications installed wireless.
  10. Click Next > Finish.
  11. Once the process is complete, the load succeeded message. Click close to return to BlackBerry Desktop Manager.

• BlackBerry Smartphones e-mail settings will not open

  I was out of my service area of AT & T for the weekend and not allowed access to a 3 G network.  When I came back, my e-mail folders does not open and the screen freezes.  Is the only way to exit the screen to reset, but the e-mail folders will still not open.  Any helpful thoughts?

  Hello!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact ATT to formal support.

• Help blackBerry Smartphones! Issue of Curve 8520

  Hi all

  Please help me - I've updated my curve today but my PC is dead to half way through. Now when I turn on my phone it just comes up with a list (files, pictures, contacts, etc.) and the statesBlackberry platform 5.2.0.67. I try and close, click on them, but it just says error. How do I fix my phone back to normal?

  Help, please

  Hello and welcome to the community!

  (Credit JSanders)

  There are two methods for recovering for you to try:

  Method 1:

  • Open the Blackberry Desktop Software and connect your device to your PC with the USB OEM cable and without inserting the battery.
  • You will get three options: try again, update or cancel; Click Refresh.
  • Once, it is at the stage of initialization of 'pocket', insert the battery.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second method:

  • Start your BlackBerry in safe mode. KB17877 How to start a smartphone BlackBerry in Mode safe
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

  Good luck and let us know!

• BlackBerry Smartphones E-mails from gmail is not on Blackberry

  Because I had problems with my other email account, I recently "moved" my correspondence email business to my gmail account, I had rather used as a backup before. I had both my accounts put in place on my blackberry and I remember them both increased and works well, but I cannot say with certainty that I have rarely received emails on gmail.

  The problems I have now (I had also, at the same time re - configure my blackberry, but everything should be ok now) is that the gmail account is not working properly after the installation. At first, it seemed to work pretty well, but now it's extremely erratic, at best, with a few emails that crosses and their reception by the blackberry, not at all and if yes with a delay of up to a few days (!).
  This makes the combination of my now main mail to gmail account and my blackberry on which I rely heavily for communication when I'm out of the House completely unusable.

  I have heard and read (even if for the most part in internet posts that are a few years old) it seems to be a problem running with gmail and blackberry accounts. Is - this irreparable?

  Is there a solution?

  If all else fails, use a new account (new) would be the only alternative left - which would be a messaging provider that matches 100% with the blackberry e-mail program?

  Thank you very much!

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts.

  In addition, with GMail, you must be sure to have a good setting inside GMail. Via PC/browser, you control what GMail is facing the internet for your account (POP, IMAP, or both). I always recommend that you turn OFF POP and turn on IMAP in Gmail. Then set up fresh for your BB and you will have the 'best' available (IMHO) settings for GMail.

  Otherwise, you should contact your mobile provider for formal support. What you describe certainly shouldn't happen on a regular basis (even if we must all accept the intermittent nature of everything on the internet).

  Good luck!

• Pls Help blackBerry smartphones! 9900 pings and bbm normal message do not produce Z10 and Q10.

  I need some serious help here as soon as possible, I can't reach all my friends with Q10 and Z10 by bbm normal message on my 9900... It will always bring X nothing I try to send them a message bbm nomal and Pings. I will receive their own message, but my own come deliver it to them, I will also see their updates of the pm and the will to see mine too.  Pls help me.

  Hello tooblackish

  Welcome to the Forums of the BlackBerry Support

  Sorry for the trouble, but I noticed this same problem with few other users, who could not send pings to any BlackBerry 10 there BlackBerry 7 devices.

  To solve your problem, I suggest to re-install BlackBerry Messenger!  To do this on your homescreen go to Options > device > application > locate and remove BlackBerry Messenger from there. After deleting to do a battery pull reboot as this device powered on remove the battery wait a min. then reinsert back.

  KB10040  : How to display or remove installed application on a blackberry smartphone   

   

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the latest available for your phone model. If device reboot prompt do then sign in with your ID BlackBerry even.

  Try it and tell us how it goes.

  _______________________________________________

  Please note:

  If you encounter BBM7 or higher then your BBM Contacts are integrated into your BlackBerry ID after installation when you log in with your BlackBerry ID Contacts is restored back, but if you experience any previous Kathy then first make a backup local, you can save on your press card, see this KB for additional assistance

  KB20554 How to back up and restore the BlackBerry Messenger contacts list 

• HELP blackBerry Smartphones... transfer contacts

  Blackberry style 9670 phone. has just been cut. no power nothing. I got a replacement phone. How to transfer my contacts because the phone is dead. Incidentally, I have blackbery protect on the dead phone. How to recover information. phone is dead... Please HELP

  Hello and welcome to the community!

  If the old BB is really dead, then it is not available as a source for restoring your data to your new device. Instead, you must use another source, one that you created before the old BB died.

  If you made a backup of office, you can use the backup as a restore source file:

  • KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

  If you were synchronizing with a Desktop Organizer (for example, Outlook), then you can use that as source for restore reconfiguring the RIM Desktop software now work with your new BB:

  • KB03315 How set up the synchronisation of data using BlackBerry Desktop Software organizer

  As you use BB Protect, is also an available food source:

  • KB25063 How to use BlackBerry Protect to restore data on a BlackBerry smartphone

  You must be sure to connect to, on the new BB, the same BB ID that you used on the old BB. If you have already created a new ID BB on this new BB, then you go to your old ID BB:

  • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

  This will allow even you to migrate other things that were on your old BB - for example, documents of purchase/download AppWorld.

  Good luck!

• HELP blackBerry Smartphones: Crash when Terminal upgrade... My BB8820 dead?...

  Hello

  The BB Desktop manager crashed during the upgrade of my BB 8820 terminal (Internet Explorer script error messages)... Now my BB is like stop and blinks RED...

  What can I do to restart?... He finally died?

  Help, please...

  Thank you...

  JL_cmder to wipe your device OS. Click this link for more details.

  Check the steps below to update OS by installing device OS in the PC-

  Step #1:

  Before you begin, make sure that BlackBerry Desktop Software is installed on the computer.

  Step #2:

  Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.

  Step #3:

  Users can perform a full or selective data backup using the backup and restore tool in BlackBerry Desktop Manager using the following steps:

  1. connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager

  2. open the BlackBerry Desktop Manager

  3. double-click on Backup & Restore

  4. Select backup to perform a full backup or select Advanced to make a backup of specific databases

  5. choose a location to save the backup file, and then click Save

  Step #4:

   

  To perform a clean installation of the BlackBerry Device Software, do the following:

  1. connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager

  2. double-click on the icon of The Application Loader

  3. click on next to start the installation

  4 type your BlackBerry smartphone password, if prompted, and then click OK

  5. click on the check boxes corresponding to the names of the applications you want to load, and then click Next

  6. click on Advancedand then click the check box next to erase all applications already installed.

  7. click Next.

  8. click on the check box next to of not automatically backup the application during the process of loading data

  9. clear the check box next to the backup and restore applications installed wireless

  10. click on Next -> Finish

  11. once the process is complete, the load succeeded message

  12. click close to return to BlackBerry Desktop Manager.

• Help blackBerry Smartphones! I need to remove the BB Messenger... dang I had never installed it!

  Hi, I searched everywhere a way to get that off my phone, have a lot of things out there is not that much room, she becomes a little slow when it is full, so, if I could get that app 2.5 MB my phone is turned OFF, it would help a lot. Don't know why I installed it so I don't have any friends who use the dang thing! Help, please!

  Thank you very much!

  I feel like a * beep *, am usually the person that people are going to help with phones, computers, and I can't get off this stupid thing my phone now!

  Cricket33

  KB10376 Remove applications from the BlackBerry smartphone

• Help blackBerry Smartphones... 8530... language... Here you are... Add... Read and write Chinese English to the Japan

  Helooo I want download link and... A solution language how to add input more...

  Read and write in Chinese English language at the Japan in my blackberry curve 8530... OS 5.0.0. Bundle... 1675...

  Thank  You......................................

  Hello and welcome to the community!

  Please start by these KBs:

  • KB05305 Location of support for BlackBerry smartphones
  • KB17208 How to install and configure the language pack of East Asia on a BlackBerry smartphone

  If you get stuck somewhere, please be very explicit (the exact KB, the exact step, etc.) when you come back to ask for more.

  Good luck!

• BlackBerry Smartphones e-mail synchronization - problems sending/reception of the BB and Hotmail emails

  Emails sent from the computer using Hotmail do not appear in the BlackBerry smartphone. However, e-mails sent using BlackBerry device appears in the device as well as in Hotmail and the same is true for all incoming mail. The only question is sent with mail from Hotmail, which items do not appear in the device. I tried options email reconciliation, but the problem persists.

  For your info, I use BlackBerry Torch 9800 and my ISP is Etisalat in the United Arab Emirates.

  Hi and welcome to the Forums!

  From what you describe, it's WAD - work as designed... see this KB for reference:

  • KB05133 Features of the BlackBerry Internet Service email reconciliation

  Good luck!

• Help blackBerry Smartphones RIM required expert

  Can someone explain why this is happening. In brief on my Storm, I can't get full blackberry service so that in a call on the network, but everything seems to work ok while the phone is in mode only GPRS

  Here are some from my Blackberry to al72al network diagnostics

  The first is when the phone is on Auto to select network and set to 2g & 3g network settings
  
  Departure time: December 13, 2008 22:28
  End timestamp: December 13, 2008 22:28
  PIN: 20cb *.
  MSISDN: 07500 *.
  Type of device: BlackBerry 9500
  Application version: v4.7.0.78
  Platform Version: 4.0.0.98
  Service books: WAP, WAPPushConfig, WPTCP, here, PDAP, YHO, BBIMConfig, here, BBIMConf
  IG, OTASL, LbsConfig, VIRGINIA, VIRGINIA, BBIMConfig, BISClientConfig, here, BrowserConf
  IG, here, APPCTR, here, here, here, here, B
  rowserConfig, here, here, here, here, PDAP, took PLACE
  ONING, CMIME, CMIME, CICAL CICAL
  Free file space: 40350592 bytes
  Activation of radio data: Yes
  Signal level:-77 dBm
  Radio access: UMTS
  Network: vodafone UK
  IP address: 10.76.168.56
  Ping ICMP echo: Yes
  BlackBerry registration: No.
  Connected to BlackBerry: incomplete
  BlackBerry® PIN E-mail: incomplete
  Server name: GBISXEUC00S05
  E-mail address: [email="***@gmail.com"]***@gmail.com[/email]
  Connection to [email="***@gmail.com"]***@gmail.com[/email]: incomplete
  Server name: GBISXEUC00S11
  E-mail address: [email="***@mobileemail.vodafone.net"]***@mobileemail.vodafone.net[/email]
  Connection to***[email="to***@mobileemail.vodafone.net"]@mobileemail.vodafone.net[/email]: incomplete

  The second below uses Auto network select but selected 2G only
  
  Departure time: December 13, 2008 22:29
  End timestamp: December 13, 2008 22:31
  PIN: 20cb *.
  MSISDN: 07500 *.
  Type of device: BlackBerry 9500
  Application version: v4.7.0.78
  Platform Version: 4.0.0.98
  Service books: WAP, WAPPushConfig, WPTCP, here, PDAP, YHO, BBIMConfig, here, BBIMConf
  IG, OTASL, LbsConfig, VIRGINIA, VIRGINIA, BBIMConfig, BISClientConfig, here, BrowserConf
  IG, here, APPCTR, here, here, here, here, B
  rowserConfig, here, here, here, here, PDAP, took PLACE
  ONING, CMIME, CMIME, CICAL CICAL
  Free file space: 41898488 bytes
  Activation of radio data: Yes
  Signal level:-76 dBm
  Radio access: GPRS
  Network: vodafone UK
  IP address: 10.202.10.69
  Ping ICMP echo: Yes
  Record blackBerry: Yes
  Connected to BlackBerry: Yes
  BlackBerry® PIN E-mail: Yes
  Server name: GBISXEUC00S05
  Email address: * [email="***@gmail.com"]@gmail.com[/email]
  Connection to * [email="***@gmail.com"]@gmail.com[/email]: No.
  Server name: GBISXEUC00S11
  Email address: * [email="***@mobileemail.vodafone.net"]@mobileemail.vodafone.net[/email]
  Connection to [email="***@mobileemail.vodafone.net"]***@mobileemail.vodafone.net[/email]: No.

  The third cellar is with the automatic selection network and mode 2g & 3g. The difference here is that I'm composition 191 at the same time.
  
  Departure time: December 13, 2008 22:41
  End timestamp: December 13, 2008 22:42
  PIN: 20cb *.
  MSISDN: 07500 *.
  Type of device: BlackBerry 9500
  Application version: v4.7.0.78
  Platform Version: 4.0.0.98
  Service books: WAP, WAPPushConfig, WPTCP, here, PDAP, YHO, BBIMConfig, here, BBIMConf
  IG, OTASL, LbsConfig, VIRGINIA, VIRGINIA, BBIMConfig, BISClientConfig, here, BrowserConf
  IG, here, APPCTR, here, here, here, here, B
  rowserConfig, here, here, here, here, PDAP, took PLACE
  ONING, CMIME, CMIME, CICAL CICAL
  Free file space: 41290444 bytes
  Activation of radio data: Yes
  Signal level:-77 dBm
  Radio access: UMTS
  Network: vodafone UK
  IP address: 10.231.122.153
  Ping ICMP echo: Yes
  Record blackBerry: Yes
  Connected to BlackBerry: Yes
  BlackBerry® PIN E-mail: Yes
  Server name: GBISXEUC00S05
  E-mail address: [email="***@gmail.com"]***@gmail.com[/email]
  Connection to [email="***@gmail.com"]***@gmail.com[/email]: Yes
  Server name: GBISXEUC00S11
  E-mail address: [email="***@mobileemail.vodafone.net"]***@mobileemail.vodafone.net[/email]
  Connection to [email="***@mobileemail.vodafone.net"]***@mobileemail.vodafone.net[/email]: Yes

  The third is a bit weird, but excludes a bar of 3G on my account asit connects during the call. Actually the phone to work properly, for example all the emails are linked etc. when the phone log.

  Someone at - it ideas. Any guy RIM support on?

• PLS HELP blackBerry smartphones * IMPOSSIBLE TO LOG INTO BLACKBERRY ID ACCOUNT *.

  Hello I have a bold 9900 buddies. For about a week I could not access my blackberry ID account. It keeps saying 'IMPOSSIBLE to LOG IN YOUR BLACKBERRY ID ACCOUNT' suggestions please?

  I found another forum where they asked to save, reset and restore. He solved the problem. Thank you guys

• Help blackBerry smartphones, I've lost all my contacts!

  OK, so I just installed new software on my Storm 9500 (Version 5.0.0.451) and now I've lost all my contacts.

  As far as I know they have been stored in the Blackberry Desktop Software, how do I now restore them?

  Hello!

  KB10339 How to restore data from a backup file to a BlackBerry smartphone

  If you don't know where is the backup file, search your entire hard drive for a file with an extension of the RPI (*.ipd). Inspect the results - mainly date/time of the file. Select the candidate most likely and use it as a source in the above procedure.

  Good luck!

• Please help blackBerry smartphones!

  Can someone help please, I tried to download the update from Facebook and everytime I tried it failed, apart from that for some reason, now I can't even in my app world I deleted and reinstalled it, now when I click on it it won't even in the world of the app! So frustrated.

  Please stick to one thread, so we can be fair to other posters who also want to have their problems solved

  http://supportforums.BlackBerry.com/T5/BlackBerry-Curve/BlackBerry-App-world-please-help/m-p/1781533

  Ron