HELP blackBerry Smartphones: left Menu disappear from my BB Desktop Software

Similar Questions

• Icons/apps blackBerry Smartphones have suddenly disappeared from my BB 8900 Curve

  I have a BB 8900 Curve and it works very well up until now. Some applications/icons have disappeared from my phone and I have not changed anything. So now my icon for textmessaging disappeared, as the BBmessager and the profiles icon that indicates if you want the phone to ring/quiet.

  I did hide them in the menu.

  Can someone help me please!

  Thank you

  Dear comrades, addicted to the Blackberry,

  It's incredible but true, the problem solved itself from one day to the next.

  I turned the phone off before going to sleep and then this morning I tried again and everything is back to normal.

  Pffff... I am very happy that I shouldn't go through all difficult downloads and other technical programs to run since I'm a fool

  with technical stuff.

  Thank you all for your help/answer.

• BlackBerry Smartphones Oh my God! Who approved Desktop Software 7.0? !!!

  Dear RIM,

  Have you considered the spiral situation you are in it with regard to the market share? either Apple, Android, etc.

  Why you even more software buggy/templates in the form of Blackberry Desktop Software 7.0 release? The approver (for this version of the software) seeks to him alone to run the company even further by deepening its existing user base preparing to standby mode and wait for RIM to make a comeback?

  Synchronization of Outlook is broken. I read problems with Outlook 2010, but I'm only on Outlook 2007. The previous desktop software "WORKED." Why are you releaseing buggy software and break something that works? Have you not learned from your past mistakes?

  Please make available the latest version of Desktop 6.x software your customers (I feel so undervalued as a customer of RIM) can restore.

  Yours Sincerely,

  Dismayed, disappointed and completely crushed in the management of change in RIM

  One of the reasons why clients leave the RIM is due to their inability to control the quality and user experience. I mean, this fact has been known for some time and has been made very public to the rest of the world who don't have not RIM devices through this article.

  http://www.BGR.com/2011/06/30/open-letter-to-BlackBerry-bosses-senior-rim-exec-tells-all-as-company-...

  Yet, here we are... still find that RIM continues to struggle with the fundamental issues for the management of a smartphone. I mean if the software is not ready, Don't RELEASE IT. You have nobody in your org who understands the value of testing, tests and trials? Have you even tried to hire users like beta testers before release into the wild? The issue here with 7 DM (Mine said his bundle v7.0.0.59 60) and Outlook (any version) volumes of spells to the amount of test RIM on this version.

  I do not know that Thorsten Heins is not aware of the quality dimension in their service of Office Manager because I had problems with the Director of office of Mac OS X as well (different set of questions).

  If anyone here is this lip reading, please bring to attention at the top. Someone really needs to know what is happening.

  FYI folks - I have re downloaded Desktop Manager 6.1.0 bundle 38 using the suspect link which insists on the fact that you are using their download manager;

  http://BlackBerry-Desktop-software.en.softonic.com/BlackBerry

  When he asks you to administrator rights, DO NOT type your administrator password. A downloader doesn't have the administrator rights to save a file that is downloaded to your desktop.

  The other link provided by another user has not worked for me because depositfiles.com detects a large number of visits on this link and wants you to pay for it now;

  http://www.BlackBerryForums.com/rim-software/253387-archived-rim-desktop-software.html#post1744114

  Good luck people.

• Please Help blackBerry smartphones! First data from tmobile phone Blackberry on curve 8520!

  Hi all!

  How are you all? As you can see I am new to the Blackberry community.

  I have the Tmobile monthly plan $ 50 (prepaid) conversation/text/data unlimited, up to the first speed of 4 g of 100 MB.

  Now I see the bottom of tmobile there blackberry user supplementary pay $ 10 per month. (Quoted below from t - mobile.com)

  "Includes access to BlackBerry, BlackBerry Messenger and BlackBerry App World messaging for your BlackBerry device.

  Anyone know if the internet will work and be able to access the foregoing without paying the extra $ 10

  If, then, what is the way around him? : Winkiss

  Hi and welcome to the forums Kreyol!

  A few places to visit: Blackberry 101     tips & tricks

  You want to contact your provider (T-mobile) and make sure that you have THE Blackberry data plan.

  Happy to welcome you!

• BlackBerry smartphone App icons disappear from the home screen

  Hello

  I had to wipe my Priv, I typed the wrong password (when changed, I probably did not notice a mistake I made).

  Thanks to the backup, I extract all my applications.

  The problem is that I don't have the icons of the apps on my home screen once again, and I can't figure out how to do again.

  Any idea?

  Thank you

  Yes, if you never download a launcher, which should be BlackBerry Launcher. I hope that BlackBerry will hear you I mean maybe they will understand the home backup screen. :-)

• BlackBerry smartphone options icon disappeared

  The options icon (IE spaner) on my blackberry curve 8520 has disappeared from the ideas how to get it back?

  You can't remove this icon.

  1. on your home screen, press Menu > SHOW ALL, so that ALL DISPLAY is checked.
  2. look in EVERY folder on your device... Applications, instant messaging, downloads, and
  If you don't see it still, look at the Options > advanced > Applications. Do you not see it listed there?

• Emails from Smartphones blackBerry, pines, text messages disappears from the device

  Hello

  The TEXT from emails, pine, keep disappearing from Bold 9900. Device is connected to a BES server. Device has been replaced and account re-created on the server but still happening. No idea why and how to solve the problem?

  THX

  Hello and welcome to the community!

  Since you're on BES, you really should work with your BES admin... they have a lot of things and it is possible that they apply an expiration that you aren't aware of the control.

  Otherwise, here are some tips to use:

  • KB02843 What is the function of low memory manager on the BlackBerry smartphone
  • KB14320 How to maximize space and power battery life on the BlackBerry smartphone
  • KB14213 Call logs, SMS text and email messages are deleted from the BlackBerry smartphone

  Good luck!

• Please help blackBerry smartphones! the BB app world has disappeared!

  Hi there, 5 days ago I downloaded the latest update for bb messenger. I restarted the phone because he asked and when he had restored my app world was gone.

  I tried 5times to download again, but it says that its still on my phone. I also tried searhing for it bt no luck

  I called orange (my provider) who said that they were not expert blackberry and my only option was to completely erase the phone. The problem is that I don't have a computer or laptop, so I can't back up one of my info on my phone!

  If anyone has any ideas please help me its driving me around the bend!

  Kat, London x

  Completely erase the phone?  Do me a favor and NEVER call Orange to help once again, OK?  They told you what a stupid idea!

  Now that my mini rant is over, let's get your App World on your phone.  First, go to your list of Applications.  Subsequently found the home screen options > device > application management.  Locate the application, highlight it with your mouse, press the menu key and select Remove.

  Then connect your phone to your PC via USB and open BlackBerry Desktop Software.  Once your phone has been recognized, click device at the top of the software and then restore or update (either one will work).  Choose the most recent restore point if you choose restore or click on view other Versions, if you chose the update.  With both methods, choose the most recent and the load on your phone.  This will reload App World and the icon on your phone.

  «We are not experts. BlackBerry»  You tell me!

  I hope that helps you.

• BlackBerry Bold 9900 New Smartphones - Blackberry app world icon disappeared from the phone?

  A weird, but I just noticed my icon of world Blackberry app has disappeared from my phone.  It appears as an installed application, but there is no way to find it and run it.  I know that was a problem last year with another phone, I'm surprised if its still a bug?   I know there was a recent update to the world of the app and I backed up my phone.

  Clues?

  In the section using your phone, there is a link to the mobile site to download (or, in your case, re-upload) app world. Just type "app World" in the search bar on your phone and you should see the article.

  If re - download App World doesn't work, then I suggest to connect your blackberry to a computer and the re - download this way. I found that, as a general rule, when an icon that is not hidden disappeared it is best to remove the application your phone completely and then reinstall it.

• BlackBerry Z10 Emails simply disappeared from my Inbox

  I noticed last week that my emails sometimes disappear from my Inbox after I download on my PC at home - didn't happen every time, from time to time (and only the emails of the day).

  I just checked my BB Z10 and all my emails from my Inbox disappeared!  I was at work all day and that you have not downloaded my messages on my PC at home since yesterday so it's not the question.

  What is happening and how to fix this?  Thanks for the help!

  Well Yes. There was a lot of recent reports of emails Yahoo endangered devices recently. Yet I have as follows a "first cause", some suspect the OS device while others suspect the Yahoo servers to be the culprit. The good news is that your emails are still safe on Yahoo servers. If it were me, here's what I would try...

  First, remove this e-mail account of your device.

  Then, with a strong support network signal (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (step 1should causes a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message appears on your screen (watch carefully, it can appear and disappear quickly)

  2) restart

  • Pre-BB10 ONLY devices. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • Peripheral BB10. Hold the top button until the counter reaches zero. Wait for the unit to be completely stopped (for example, nothing appears on the screen, no lights, etc.). Hold the top button until the red light. Wait through the entire boot process. IF this fails, you can try the method of battery-pull above, but it is normally NOT recommended unless nothing else works.

  Now, reconfigure this e-mail account on your device and see if everything appears again for you. Be patient as a "first synchronization" may take some time (and it varies depending on the size of your mailbox server, the choice you make when you set up the e-mail account, etc.).

  If not the behavior returns, then it could still be caused by server or OS caused. If it's Yahoo-caused, then there is nothing to do but wait. If it's caused BONE, so the first question is what OS you are currently running:

  • Article ID: KB23393 How to find the model number and the version of the OS on a BlackBerry smartphone

  Note carefully please we do not need your "Software Version" value... which is actually pretty empty. We must instead your real version of the OS.

  Good luck and let us know!

• BlackBerry Smartphones BB Messenger disappeared

  I tried the update Blackberyy Messenger by downloading and installing a later version on being invited by the Blackberry World. Later, I realized that BB Messenger is gone off my phone, but App World it says it is installed. I tried to remove and reinstall and it won't allow me. Help, please.

  Hi TroymanMartin

  Welcome to the Forums of the BlackBerry Support

  First try a battery pull restarts, if it is still impossible to locate and remember it's not hidden, to check that the screen is in the Panel Home screen ALL > press the Menu key and select "Show all icons" or icon to display "." It will show all of the icons that were previously hidden. If you see BlackBerry Messenger icon like grayed then highlight it and press the Menu key and select the icon to display, also search your folders as the Application of Instant Messaging folder, etc..

  If it is still impossible, then try reinstalling the BBM, but first on your homescreen go to Options > device > application management > locate and delete BlackBerry Messenger from this list.

  KB10040  : How to display or remove installed application on a blackberry smartphone   

   

  Once it is perform a battery pull reboot by removing the battery while your unit is powered, wait a min, then reinsert back.

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload for download the latest available for your device.

• HELP blackBerry Smartphones: I BIS, but BBM and Gmail only works on network and NOT on wifi

  Hi all, sorry in advance if this problem has already been postponed.

  I myself recently had a bold 9900. Everything worked well, but I met a pretty big problem which I spent hours looking for fix on the internet today, but nothing helped. So I decided to make an account on here to see if anyone can inform me personally with a solution. My carrier is O2 (UK), but I use the sim card while living abroad in Czech Republic. I don't meet with this problem on my previous BB (torch).

  I buy a monthly BIS data plan and it is still active at this moment - it is clear from "EDGE" that appears at the top right of my screen when the network is enabled or "3 G" (with the blackberry icon) .
  When the network is running - my BBM, Twitter/Fb apps, Gmail, browser all works fine (as it should) because of my BIS.

  The problem:

  Once I turn the networkand activate wifi WE, my BBM and Gmail work & the BB icon disappears from the top corner, instead of move slightly down to accompany the icon of intensity of the wifi (which would always be the case on my previous BB) right.

  What is even more strange, given that BB icon is still missing, is that my BB Facebook and Twitter apps still work fine with wifi on, just like the Explorer... So why not BBM and Gmail?

  (Which makes me ask: I thought that the BB Facebook and Twitter apps necessary BIS to work?)

  Anyway, once I enter the 'wireless network' > menu > 'Troubleshooting' > "Wifi diagnostic", the following errors are displayed:

  (1) UMA connection error. Status: Error of wireless network

  (2) infrastructure blackberry connection error.

  I tried to return the directories of service, which made no difference.

  Help, please!

  Well Yes, I tried yesterday (restore to factory wireless settings) does not. I have now restored the mobile to factory settings and I'm relieved to say that the BIS now works just the wifi.  

  Thanks for your advice anyway.

• Help blackBerry smartphones, that I need to reload my OS

  I have a blackberry on my PC desktop software and when I check the updates, there was none, but it has not been updated, I was going to because I tried to reload my OS, after having checked the update a message popup and there was no update avalieble, but "dialog to view other avalieble in the lower left corner is not" I did the same thing on storm «» the dialog"but it does not appear on my OS6 boundle 695 touch9800, please help me I really need to reload my OS

  Hello!

  As a community of volunteers supported users, there is no commitment for when / if any position will respond to the. We try, but we too are human beings human and also have a life to live. In addition, many of us who spend a lot of time here are in the USA... and the last weekend (Thursday, by starting earlier for some) was a period of holidays in the USA, many volunteers making busy with their life and unable to post here. Therefore, the delay in responding to your message is, while not unexpected, that unhappy. Of course, this solution was posted maybe of thousands of times already... some research site should certainly have revealed to you earlier, rather than waiting for a response, perhaps?

  Anyway... regarding your query - at the top of each device forum, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  You can ignore the Desktop software for it and from a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try this procedure might limit the specific causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry smartphones no Menu for some applications on Bold 9930 (OS7)

  Some of the apps that I downloaded on my new Bold 9930 with OS7 cannot be moved because it lacks the menu that allows me to move the application.  When I select the app in the 'All' view and click on the BlackBerry button, no menu appears.  It's as if the key is dead and totally inadmissible.  This only happens to some of the apps I downloaded and no matter the source.  Some were Appworld and some have been downloaded from other sources.  With other applications, a with 'Application Switch' in the top menu when I press the BlackBerry button.  The 'problem' apps work ok in all directions and I tried to remove and re - download them, but who has not solved the problem.

  After much trial, error and omission, I was able to solve the problem.  Even if some of the steps below seem repetitive, none of them of the problem.  This process will take a few hours so be prepared.  Also, I have my BlackBerry through work so I have the Enterprise Server and use the Activation of the company to backup such as emails, contacts and calendar items.  The process below deletes all these data permanently without a backup of the device, so unless you have a similar business system (business) maybe this isn't the right thing to do for you.  Here's what I did:

  1. Take your multimedia card out of the BlackBerry ("BB") device.  I doubt that it has an effect, but that's what I was doing.
  2. Manually remove all third-party applications the BB help AppWorld or other means.
  3. Install the latest version of your BB OS on your computer.  I have Verizon and typed 'verizon blackberry software updates' in Google.  It brings you to www.vzam.net.  Follow the instructions to install the download file of the operating system on your computer.  (Note: I don't know if this is necessary for the next steps, but I did when trying to another way to restore the operating system.)  However, I do not know if the following steps require actually you have the new operating system to install on your computer).
  4. On the BB go to security and do a Wipe of all data security and users, installed applications.
  5. When #4 is done, connect your BB Desktop Software 6, click on the "?" in the upper right corner, then click on Support resources-> Support Tools-> Reset to Factory Settings
  6. Now go to your C drive-> Program Files-> common files-> Research in Motion-> Apploader-> open the file called "Loader".  Follow the instructions.  The "active" elements are the elements you want resettled on your BB and uncontrolled elements are the ones you don't have.  I checked (or left as checked if it is already enabled) all items that came with the BB.  By now it should not be apps, but make sure that all third party applications that you have installed are unchecked.  Now click on "Advanced".  In the next screen, called "Device Data Preservation", make sure that both boxes (remove all app data and delete all currently installed apps) are checked.  In the next screen, click on "do not auto backup and restore the device.  Now, click Finish.
  7. The BB should now be completely and totally erased.  At this point, I did my Enterprise Activation, which has restored my e-mail, calendar, contacts, etc..
  8. Now, I went to AppWorld and downloaded apps one by one and the menu that I was not before getting to move, hide, etc. apps worked fine.

  I hope this helps.  Once again, if you don't have a similar Enterprise activation system, then you will need to include some kind of backup in the process described above, or else you will lose all data.  But make sure do it separately.  If you use one of the methods above to back up and reinstall, you could just reinstall the problem.

• Left column disappeared from my Outlook Express e-mail page.

  Can anyone help me to restore the left column which has disappeared from my outlook express email page.  It contains:

  Outlook Express
  Local folders
  Inbox
  Outbox
  Sent items
  Deleted items
  Air currents
  Norton Anti Spam folder

  Hello

  • Click on display
  • Click on page layout
  • List of folders tick
  • Tick to Contacts (if desired)
  • Click Ok

  Tricky