help with a computer laptop ze2308wm

the computer at all turns. no light is on and I know that the charger works because I tested it in another laptop and it works beautifully. any help would be appreciated.

Hello

As you say you have checked with the AC adapter. Then, perform the following steps. Unplug the power supply AC to prevail NB and also the battery. Then press and hold the power button for a minute without electric power supply and ac adapter. Then connect the battery and the AC adapter and then try to turn on.

If still desnt work, remove the memory glue at the back of the NB after cut off the power supply and the battery. Then press on and press and hold power for 120 seconds and then replace the memory sticks in the NB and connect the power supply and the battery and then check.

If is still running is not on the computer could be a problem of Hardwaer. Contact HP or if you have coverage with any store get in touch with them.

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