HP 15: I'm just staring at a black screen

OK, so I've had this computer for a good year, and I have to admit, I'm a little clumsy and I drop my computer, not from a high place or anything but perhaps falling about 5 feet but still after a few falls, he worked still, in my view, that I had dropped once before that I went to school and when I got home I turned it on then he started acting lag and that's my wifi so I proceeded to turn off and on after this day, whenever I try to start I hear clicking in the computer and there's just a black screen with cursor not and if I'm lucky, he'll take me to a screen saying error something is not connected , I had my neighbor who looks at computers trying to watch it, but he said there is a screw that can be unscrewed and I think that he try so Ive come here to see what it please can someone! Help me.

Hi @ComputerNub78,

Thanks for the reply!

Please follow the part of ' the computer starts, but the display is blank of not responding "document"the computer does not start", if the hard reset does not work.

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