HP C309g photo

Similar Questions

• HP C309g: Problems printing with photo paper and not A4 paper

  My HP 309 g perfectly print a picture on A4 paper without flaws. However, whenever it prints the exact image even on HP Premium Plus photo paper, the colors are weird - not black, but the yellow blues and roses. I removed the print head and carefully cleaned and aligned the printer nothing helps. Verification of diagnosis HP shows no failure at all. The obvious flaw must be with the photo paper, but I am not convinced that this is the real problem. Can someone help with this really weird problem please?

  Hi @Quackers,

  Welcome to the HP Forums!

  I'm happy to help with your PS C309g

  I would normally be with you that photo paper would be at fault, but as HP paper, it should be good. I realize, this may be irrelevant, but make sure that you load the face of photo paper (print side) down so that it prints on the right side of the paper.

  If you load it properly however, which I am sure you are, I suggest that you try the steps in this document to solve the problems of quality Print to the HP Photosmart Premium all-in-One Printer Series (C309) .

  Let me know how things are going for you!

  Happy holidays!

• HP C309g - m 3-in-1 printer Photo - problem of re - load software

  I'm on Windows 8;  I used this same photo printer 3 in 1 HP C309g-m on an older system of Windows 7.  I was able to use this printer for a year and so far this week, I had no problem.  I can print documents, but for now, I am unable to open the HP Solution Center to scan documents or images.   I don't remember if I had installed something new before you have problems.

  I restarted my laptop and printer, the error message reappears (unfortunately, I capture a screenshot of the error message).  I decided to uninstall/reinstall the software.  The uninstall appeared to go smoothly (I don't, however, have uninstalled the primary software first), so I put the software CD reinstall the drivers/software.   There is no option to install the software, only one option 'leave' (screen attached).

  

  I went to the HP support and downloaded the HP Print and Scan doctor.  I also used the HP printer install wizard for Windows.  Both seemed to work without a hitch.  The same HP C309g printer installation window came to download the software and drivers.  The download went through the entire process.  When I clicked on 'Finish', a time error msg (screen attached).

  

  On a previous Help topic, it is suggested to download CCleaner - I decided to do it, but I don't want to change my browser in Exchange by using the tool, so I cancelled the download.

  Here is the screenshot of my program list that shows there is "empty" remains of the downloaded software previously.  As you can see, the only software that today is a result of reinstalling is the HP Photo Creations & support Solutions Framework.

  

  Thanks for any help you can offer.

  M Carr

  Hello rcarr2013,

  Welcome to the Forums of HP Support!

  Your very informative post, I see that the Photosmart C309g software gives you a very difficult period, do not install it and allow you to analyze.

  I would suggest a few steps which I think will be very useful.

  • * If you use a USB cable to connect the printer, disconnect it.* *.
  • Since the Office Windows and R key on the keyboard
  • Type %temp%, press ENTER> last 7z Ouvrezledossier > Util> CCC
  • Run the L3 uninstall and restart the computer
  • Disable your antivirus / firewall.
  • Open the folder %temp% again, this time hit CTRL A to select all and delete the contents of this folder.
  • Disable start-up items; Windows key and R and then type msconfig. Click Start and disabled all the, and then click Services, hide all Microsoft and disable these institutions.
  • Download and install the latest version of Adobe flash player: Adobe Flash Player
  • Restart the computer and try to install, HP Photosmart Premium C309 all-in-One series full feature software and driver.

  Let me know if it has things working again.

• C309G. Will not feed photo paper and give the message of paper jam.

  Using 8.5 x 11 photo paper that he will feed not and I get a message that there is a paper jam.  I can then turns off the printer and it will be by himself through the paper and eject it.  If he he'll come when I close it took off why it won't pick it up and print.  I cleaned all rollers with distilled water.  I had the printer a couple of years and it has always worked well.  It is a new problem that has just begun.  Nothing has changed.

  I sent the steps to your Forums HP box.  Let me know how it goes.

  Good luck!

• Printer Photo Scanner problem - HP Photosmart Premium C309g-m:.

  My internet connection was closed by a small problem in my McAfee virus protection. I've now got my computer is working again, but have tried to analyze a picture to my computer, but receive message: Scan problem, try to start the scan of the computer, but I am unable to do so.  A ran troubleshooting and seems peripheral player is not installed. This is a wireless connection.

  HP support site

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4062&LC=en&cc=UK&DLC=en&sw_lang=&product=3793676

• Sudden failure to print photos in color (only photos)

  Operating a HP Photosmart C309g printer with OS Windows 7 64 - bit.

  Have printed several color photos, but suddenly will be only black and white printing.  Ordinary color scanning and printing is fine - just photos.

  Through a series of normal printing windows that display the image in color until the very last print statement when the picture goes to black and white.

  Verification of diagnosis on the printer shows all ok

  Tim, I would re - install the software that gives you problems.

• Photosmart Premium C309g - print in color, not black

  I have a Photosmart Premium C309g which, until a day or two before, worked very well. Black ink does not work.

  I tried already. .

  • Change both black cartridges (regular and photo)
  • Cleaning
  • Alignment (when I try to align printer says "Alignment failed."

  Print fine - but not black color.

  Problem happens both when printing from a computer, as well as select black copy then copy - gives only a blank page.

  Printer on a network and is used for both Mac and Windows 7.

  You can give me any help would be appreciated.

  Thank you.

  Try the suggestion in this thread to soak the printhead.

• HP Photosmart c309g printer model

  How can I use my printer HP model C309g Photosmart Premium to print photos directly from my ipad?

  Hello

  You first have to remove all the usb cables or ethernet connecting to your printer (you will be left with just the power cable plugged in).

  You must then connect your printer to your wireless network at home using the Control Panel on the front of the printer. Find a menu called Assistant wireless and enter your wifi password (it is usually printed on the back of your router). There may be a symbol wireless on your front panel that will take you to the menu Wizard setup wireless.

  When devices on your wireless network and your printer are connected to the same wifi network and you have downloaded the eprint application on your mobile device, you then see your printer in the eprint app and be able to print to it.

  Let me know if you have problems with the installation.

• Printer HP PhotoSmart C309g print is no longer black text, graphics, etc.

  Hello:

  We have a HP laptop.

  We have a C309g wireless HP PhotoSmart all-in-One printer/scanner/copier.

  It has worked very well for a few years, until 2 days ago.

  It allows to print is no longer in black (colors and black Photo work very well).

  We have it removed... removed all ink cartridges, removed the cartridge caddy,

  clean the electrodes, replaced the caddy, installed 5 cartridges (all) new, etc.

  We went through the process of removing the cartridges, caddy, locking,

  remove the power cord, wait a few minutes, and then make the process reverse.

  When you turn on the printer, it does its auto-check/install and after about 4-5 minutes

  We said that the installation failed, the press the OK button.

  We went thorugh this process several times, and the facility has failed every time.

  In the past, installation of printer cartridges, cleaning, calibration... executed quickly.

  The printer will not print anything that is black, that he me a print from Word, Notepad,

  make a direct copy of the glass, etc... together, with the phone on or off, but it will not

  print anything in black standard.

  The colors and black Photo print correctly but the regular black does not.

  The output of the other 4 cartridges are sharp, crisp, etc..

  Anything... text, graphics, etc. in the standard black does not print.

  Any ideas.

  Thank you

  -DaleBr

  OK, I understand you have checked the vents and they were OK (or you clean them?).

  Have you run three rounds of cleaning of the façade?

  Did you soak the printhead?

  If you've done everything above, I've seen a few cases was a hard reset solves the problem.  To do this turn on the printer, then unplug the USB cable from the printer and then unplug the power cable from the printer for a minute.  Then replace the power cable and turn on the printer, then replace the USB cable.

• Printing moved on the first page printed with C309G

  I bought a HP all in one Photosmart Premium (C309G) today, it seemed a valid upgrade to my aging Photosmart 2410 for print and copy every day.

  However...

  It's something that I have not been able to resolve or explain so far. The first page that is printed is moved from 10mm to the bottom of the page, all others print in the correct position. This is also true of photocopies, if I do a duplicate from the front, the first page is moved to the bottom while the second page is in the correct position (only one face is also moved).

  HP had me install the generic of 550 c driver, and does the same thing, except that it prints the first to the last, the first page of the document is assigned, while the pilot C309G print name, so the problem presents at the last page with that. In fact, which is very useful because it is a simple matter of most of the software to add an additional page, in white (although wasteful).

  My Laserjet 1022N, nor the C309G reported paper size available in the properties of the printer (Win XP), but both shows correctly in the driver settings. The Laserjet printer does not display the move, however. The pilot made 550 c display available as A4 paper size, but moving.

  I'm stumped at this point. HP tried to blame the software I print since then, but this is partly because they have not read what I said correctly, IE I explained I could fix by adding a blank page in Word, WordPerfect, Corel Draw etc-, but that I couldn't do when printing from Firefox or Outlook, that display the same questions.

  My feeling is that the printer is not been properly initialized for the first page, perhaps to be told that the page size is to the letter instead of A4, but it's just a deep feeling. There is no setting that I can find on the printer itself to set the size of paper, other than from the region, which is set correctly to Europe. With the scanning, I offer myself as a paper size A4, no letter, so he seems to indicate that the printer is configured properly.

  Use the 6 x 4 built-in photo paper tray, the images are correctly, so another thought I have is the rolls of paper collection is a malfunction in some way.

  The device is normally connected via ethernet (cable), but I also tried USB without any difference. I uninstalled an reinstalled the drivers (I use just the base driver package).

  Any thoughts greatly appreciated that it has left me speechless.

  Thank you.

  Rik

  Kudos to HP support, after 48 hours of trying everything they could think, they proposed a power cycle, and cured the issue. I was able to identify the cause of too, whenever I have install the drivers on another machine on the network, moving is recurring. So, now I just power cycle after each installation.

• My iMac does not detect my C309g-m as a scanner via bluetooth or wifi.

  Somewhere between Snow Leopard and 10.7.3, my iMac stopped detecting my C309g-m as a scanner with bluetooth and wifi.  I can still print via bluetooth and wifi without problem, but "print and Scan", "Image Capture", and "Preview" not to recognize the C309 as a scanner.

  I uninstalled the HP Photo Center, but didn't know that there was a 'scrubber' option until after the forums up. Accordingly, I still have the package installed driver somewhere in the interiors of my computer.  It is a 3.3.3 package by car.

  Any help will be greatly appreciated!

  Hello

  As the software was partially removed, please follow the steps below to ensure that pilots are not damaged:

  1. open the Applications folder.
  2. go to the Utilities folder.
  3. double-click on disk utility.
  4 Select the hard disk that contains the boot volume.
  5. go to the first aid tab and select Repair disk permissions.
  Note: This process may take several minutes depending on the Mac and the amount of the permissions that need to be repaired. The journal of the progress will tell you when the process is complete.

  Then, download and install the latest HP Printer Drivers 2.8 below package:

  http://support.Apple.com/downloads/DL907/en_US/HPPrinterDrivers2.8.dmg

  Finally, reset the printing system and reconfigure the printer:

  * Be aware that reset the printer system will eliminate any existing queue and reset all custom settings driver.

  Click on the Apple menu and then click on System Preferences.
  Select Print & Scan.
  Right click (or Ctrl + click) your product with the Printers list in the left panel and then click on reset printing system.
  Click OK to confirm the reset.
  Type your user name and password.
  Click OK. The printing system resets.

  Now, click on the Plus sign and select the pritner listed as Hello in the default tab.

  Now, check if you can scan using Print & Scan or one of the other methods described below:

  http://support.HP.com/us-en/document/c01910186

  It is not supported to scan from the front panel of the printer without a full feature software, so it's expected.

  About Webscan EWS option, the page overview only scanning, in order to save the page scanned, you should right click (CTRL + left click Mac keyboard), then save the file in the contect menu.

  Please let me know any changes during the scan to Print & Scan after installing the package.

  Kind regards

  Shlomi

• In plain paper Photo quality is terrible...

  Hello

  First of all, excuse me my bad English.

  I have a Photosmart Premium C309g, and I have problem with printing photos using plain paper. The colors are horrible.

  If I print a normal document, such as a table excel with graphics, the colors are correct.

  If I print a photo that the glossy paper, the quality is excellent. Perfect. I used the paper provided with your printer.

  However, if I print the same photo for a plain paper, the colors are little different. I'll try to explain: it's like red is a little more pink, Brown had a little yellow, some white - as in the shade - go blue... It's like the right color but incorrect tone (?).

  I know, it's hard to explain but I really need help.

  I tried the new installation of driver using a laptop and the same thing happen.

  I tried new cartridges (the old cartridges still have ink) but the same thing happen.

  I tried to clean the print head using the Toolbox of the printer, but nothing changes, except the ink level.

  My old HP 1510 print photos perfectly plain paper

  The problem also happens on Linux...

  Windows 7 x 64 / latest version of the drivers.

  When printing on photo paper, that the photo black ink is used, the normal black is used for plain paper.  The question that you see may be due to the normal black print does not correctly.

  See thesteps in this troubleshooting documentation.  In Solution 6, colors appear correct?  If the troubleshooting steps in the page above do not correct the problem, then thepage here can solve the problem

• HP8620: Print on 4 x 6 Photo paper with printer HP 8620/8625 HP

  How to print 4 x 6 photo paper HP photo using the HP8620 printer? I can't believe there is no instructions in the manual of 30 language comes it with it. I loaded the document face down, the shiney paper flow, but I get the error "paper type mismatch."

  Right now I am trying to print with Picasa. I have not had any problems on my HP C309g printer.

  Thank you in advance. I'm about to take over this thing!

  @Raskolnyki

  Good news, you can 'Add' a form for the 4 X 6 or the format of paper 4X6.5 (tabs).

  The basic instructions are already available for the printer, but not where you expect:

  Create paper formats in Windows 7, Windows 8, and Mac OS X

  I have created a new form of 4X6.5in so I can use my photo paper 4 X 6-inch with tab in my new printer.   The printer was to launch "paper mismatch" errors in the form of 4 X 6.

  The examples to create the form are included in this document:

  Printing options

  See the Section titled:

  • Custom paper sizes

  Click on the thumbs-up Kudos to say thank you!

  And... Click on accept as Solution when my answer provides a fix or a workaround!

  I am happy to provide assistance on behalf of HP. I do not work for HP.

• 'Ink cartridge problem' with model C309g

  I inserted a new black ink to the my Photosmart C309g. I want to only use black instead of having to buy the colors as well. When I put in the dark, the screen comes up with 'ink cartridge problem", saying that the following cartridges (all color and black in the photo) are missing or damaged. Is any way to get the printer to work with the black only? I can't make it past the 'problem' screen and it will not bypass it with me I'm trying to print something in black and white.

  Thank you in advance for your help!

  @khuransh, you will need to replace the color cartridges until you are able to print again. The printer will not work without the color cartridges if you try to print in black. Color cartridges mixed with black to form a true black color. So when the colors are missing, the black will not work.

  @creditcard, the same applies, if the cartridge of yellow that came out, the black will not work because she needed some than yellow to form a black.

• photos printing problem

  Our printer/scanner (model C309g) works very well with most of our printing needs.

  But when we try to print photos of our new granddaughter, they come out very overexposed (too red/orange color).

  I use photo paper and ink color of HP.  Ironically, it prints fine on plain paper.

  What I am doing wrong?

  The photo ink was the solution.

  I can't seem to find the "accept as solution" button click.