HP Deskjet 3520 cartridge carry don't move

Hello

I got a brand new HP Deskjet 3520 this afternoon, everything was installed

placed cartridges Setup and made the testruns.

Everything works fine, but now I wanted to replace the cartridges installation

with nine (full), but the cartridge are his stats on the right side.

out of my reach.

I can always print (so the thing to report is not blocked or anything), everytime I open

the lit, the portage is or moves to the right.

Tried it turning on and off (with the time in between), tried unplugging, tried

everything I could find on the help page.

Problem is I need my printer and I can't take it to the store as I am currently

your stay in my dorm, and I bought it in my hometown.

What could I do?

Thanks in advance

Hi again Jasper

As the printer is still under warranty I would definitely say contact you HP support by phone you may need a replacement printer if they can't help get transportation out of the position of feed change.

If you're really stuck and cannot access support, you can try the following as you mentioned previously that the transport always seems to move because the printer can print.

Please don't do it if you really are in trouble and need to print something for work.  Also, please follow the following steps only once in a few minutes, because if you let the printer with the cart in the middle of its print space you run the risk of the printhead dry out.

  • Send a print job to the printer.
  • When the printer prints disconnect the power supply to the back of the printer.
  • Now, open the printer and I hope that the transport will be in the middle.
  • You should now be able to put in your other supplies.  Once they are installed, plug the printer in.
  • Now, you might get some error messages and confusion of the printer as it will certainly not expect to see new supplies when the power comes back.
  • Wait for the printer to stop.
  • Turn off the power to the power button.
  • Unplug the power cable from the back of the printer.
  • Wait 30 seconds.
  • The power lead into the plug.
  • Then turn the printer on the switch.

I hope this will clear any error.

Like I said the best thing to do is to contact HP support, but if you really need to print, you can try what I mention above.  However, I would still recommend contact HP support.

I hope this helps.

Tags: HP Printers

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