HP Deskjet 3520 installation failure

I ran HP print and Scan doctor and was informed that there is a driver conflict and that I have to uninstall and reinstall. I uninstalled and then ran the web installation (from the device setup disk).

I get a popup stating that the installation failed, and when I click on the next button and select "Find resources online to HP for a solution", I get a message that found a solution to the error file and installation

"Failed to install HP - MSI 1601" is downloaded and I have to launch it.

When I run the file, I get an error that the file is not "a valid Win32 application.

I use Windows 7 Pro (32 bit)

Thomas

Hello darntarnit,

Welcome to the HP Forums.

I see that you have a problem with a 1601 error.

Please click on the following link which is fatal error "fatal error 1601' (MSI error 1601) displayed for HP Software Installation in Windows XP

Although the steps to say that it is for Windows XP, troubleshooting will be similar for Windows 7.

If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions, please click here: click here.

Thanks for your time.

Tags: HP Printers

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    Click on the Thumbs - Up Kudos to show that you appreciate the help and time of our Experts.

    Click on accept as Solution when the answer is a good solution or workaround!

    Although I strive to reflect best practices of HP, I do not work for HP.

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    Hello

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    Kind regards

    Jabzi

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