HP DV6: SimplePass causing dllhost restart

Hello. So I have a laptop DV 6 and I upgraded to Win10 when released MS it is free. Since then it has worked very well. All of a sudden, I noticed that my mouse cursor is flashing and showing a busy sign and my LED finger print scanner blinks as well.

I have used Explorer process to invesigate and found that the dllhost.exe was put on and ending and reformulating in a loop with a new process id. I disabled the biometric device and the system has stabilized.

I then activated the unit and the behavior resumed. I've disabled and scanned for viruses (not found). I removed simplepass and helped the unit, the system is stable. I reinstalled simplepass and the problem is back.

At this point, I have removed simplepass and download ccleaner to see if there is something in the registry causing and the question. I have the driver version is 4.5.235.0. The Simplepass Version is 6.0.100.244 (mentioned on the setup.exe)

Ideas to help solve this problem will be apprecaited.

Kind regards

Arot

Hi, arot:

Have you tried the W10 single pass software version?

This package contains the HP SimplePass Identity Protection software for the notebook models and operating systems. This software protects the identity information and account access using fingerprint of the owner of the computer.

File name: sp71729.exe

Exit the: July 21, 2015

Version 8.01.46 Rev.A

Provides the updated release of the HP SimplePass software.

Tags: Notebooks

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    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    http://isorecorder.alexfeinman.com/isorecorder.htm

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    See you soon.

    Mick Murphy - Microsoft partner

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    Welcome to the Forums of HP Support! It's a good place to find the help you need, other users, the HP experts and other members of the support staff. I understand that you have a problem with the restoration of the computer. I'll be happy to help you.

    Here are documents to help.

    Performing a recovery of system HP (Windows 7)

    System recovery can fail or display error messages (Windows 7 or Vista)

    Performing a Hard Reset or forced Reset

    You can also start to record mood with internet and use Microsoft fixit.

    Please keep me informed of the progress of things.

    If you need help, let me know and I will gladly make all that I can to help you.

    Please let me know if that solves the problem by marking this post as "accept as a Solution.
    To simply say thank you, click the Thumbs up below!

    Thank you.

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    Hello

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