HP Envy 15 battery

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• Displayport ENVY causes battery lose detection and performance max brightness

  I have a HP ENVY 17 - 3D was released in early 2012, running Windows 7.

  It has 1 HDMI port and 2 additional display ports. The graphics card is ATI HD 7690 M XT and supports switchable graphics on the fly.

  The processor chip is 2nd generation Intel Quad Core i7.

  Problem

  When I use the displayport cable "Displayport to DVI" connector active, my battery would not be detected, and the brightness of the computer screen laptop builtin automatically tops out at 100%, without the possibility of reducing its brightness in my custom settings powerplan (100% light is bright for me). I recently started to use the displayport to send video clips as extended desktop to an old monitor LCD of Sony, which has instead of the latest HDMI DVI. The HDMI port has now been connected to the flat screen TV. Even if I converted the portable/DVI on the old Sony HDMI signal, and only a monstercable adapter-nothing fancy, I never lost the features. This started to happen when I started using the display port...

  However, as soon as I return to the HDMI output that is unique to all monitors, my battery is still visible, and I can adjust the brightness of the screen through my powerplan again...

  This problem is only apparent when I use display port...

  Finally, the catalyst software is the original that came with the machine I can't update this because nothing else apparently takes in charge the switchable graphics and have had bad luck with the newer versions... If I'm wrong please let me know...

  What I try to do

  Very simply, the laptop's HDMI port will connect directly to a TV dish 1080 p SAMSUNG. This image is simply a mirror of the laptops display, which is also the same resolution - 1080 p. The old Sony monitor simply connects to the Displayport now via an active adapter 'Displayport - to - DVI' to use the extended desktop.

  Overall, it's just 1 screen flat TV cloned/updates mirrored on the laptops display in the same resolution (1080 p), and 1 smaller screen for the range of extended desktop. So 3 screens are light in total:

  Laptop + SAMSUNG TV via HDMI direct (in mirror and identical - the two 1080 p resolution)

  Monitor Sony via displayport using '-Displayport to DVI-' active adapter.

  Everything else works fine - I just lost my battery and the ability to control my screen brightness, which is huge for us with power outages and have reduced the brightness...

  If anyone has had this problem and what should I do?

  Any help appreciated...

  Thank you very much

  GIO

  Hi @GGHP2016,

  Thank you for the update.

  If you remove the battery and always start your laptop, you can use your laptop without the battery.  If you leave the battery installed you can still use it on current alternative.

  Please contact HP shopping for help in purchasing the correct battery. 1 800 hp direct (800-473-4732).

  Please let me know the results.

  Good luck!

• Want to (deleted) HP: Hi! my laptop is wifi HP envy laptop, battery, mode of touch problem

  Hello! Please please help me troubleshoot my Hp envy laptop. I have an imenusing hard since I bought it 4 months ago.
  
  1 wifi turns off and it takes time to turn on. Only the airplane mode will appear in the network connection.
  2. the battery will easily to consume even if only I always shut it properly.
  3. There is an instance of the function of touch pad didn't work (zoom in and zoom out)
  
  I hope for your immediate response to the above issues. Thank you.

  Hi tardis, regarding the upgrade. The problem is that I can't by the Recovery Manager window that says "inconplete restoration", I tried Jo turned it off the laptop, but it still run recovery and it will always end up with the same window. Meaning, I can't go through my main desktop to search and open for windows update. Is there another way? I'm stuck with this box of the Recovery Manager window.

• HP ENVY notebook: battery not charging!

  Hello

  I recently bought a HP ENVY laptop, and I've updated my windows edition to Windows 10.

  2 weeks ago, I noticed that my battery no longer works. It does not load: its says "plugged in, load" but its not charging.

  now my battery is empty, (say 3%) and my laptop 'nine', which isn't that 2 months, does not come on unless it is plugged.

  You have a solution to my problem?

  PS: I tried to uninstall and reinstall the drivers of the battery from the Device Manager, but nothing happened!

  Is it a windows update problem or a battery problem, although my laptop has only 2 months?

  Thank you very much for your help!

  Hi there @Rodgee,

  Welcome to the HP support community where you can ask questions, find solutions and get help from others in the community! I wanted to join you and help! I understand that your battery will not charge on your HP ENVY laptop PC. You mentioned you tried to uninstall and reinstall the drivers and that you are not sure if this is a problem with the battery of Windows updates.

  Please make sure that the AC adapter cable is not plugged into a power strip, surge arrester, or secondary power source. It should be directly into a wall outlet.

  There are a couple of documents that you can use to try to understand where is the problem. The first one I would say is the document of the battery is not Notebook Power or hold a Charge . If your laptop battery will not hold a charge, you better follow the instructions in this document step by step to fix the battery and see if it needs to be replaced.

  You can also use the document test and calibration of the battery (Windows 8) . This will help you determine the status of your battery.

  Have you tried to use the HP Support Assistant to download drivers and updates? Here is a link to the HP Support Assistant, if you need it. Simply download and run the application and it will help with the software and drivers on your system that needs updating.

  This answer doesn't solve your problem or answer your question? If so, please share the good news! Inform others that this answer was helpful by clicking on the button accept as a Solution . You can also show your appreciation by clicking thumbs-up.

  If you need assistance, I would be more than happy to continue to help you. Please re-post with the troubleshooting results and include your model number (How can I find my model number or product number?).

  Thank you!

  Have a great day!

• G6T85UA: Hp envy laptop battery

  I recognized that my laptop is plugged in but not charging since Sunday. And the battery is down from 44% to 22% since Sunday. I bought for the computer laptop Hp envy x 360 touchscreen two years ago and I have not had any problems with it until three days ago. What should I do now?

  vkyuen wrote:
  

  I recognized that my laptop is plugged in but not charging since Sunday. And the battery is down from 44% to 22% since Sunday. I bought for the computer laptop Hp envy x 360 touchscreen two years ago and I have not had any problems with it until three days ago. What should I do now?

  Hi,

  follow the steps carefully:

  Go to Device Manager and search for batteries

  Double-click or expand the battery

  Right-click on the compatible Microsoft ACPI control method battery, then uninstall it

  Completely turn off the computer by pressing and holding the power button down for 5 seconds

  Disconnect the load and check if you can disconnect the battery as well

  Press and hold the power button for 15 seconds

  Connect the battery

  Connect the charger

  Turn the computer back on and check if the load change of status

  If this isn't the case, then download the last update of the Bios of the HP site http://support.hp.com/ and search using the number of the product can access the software and drivers and look for the BIOS.

  See you soon!

• HP ENVY m4-1015dx Notebook PC: hp envy m4 battery not charging but fresh when the laptop is turned off

  Hello!

  I was with my hp envy m4 core i7 for quite a while now... recently, I formatted and installed windows 8.1 64-bit installed. I decided to download some drivers from the hp site and I realized I needed to provide my model of laptop model number I could not remember so I decided to remove the battery while the computer is still connected to the power for the number, then I went back to the battery. the latter, I realized that the cell had not accused beyond of 7%, which was the level of support, until I removed the battery and when I checked the charge level, it indicated that it was plugged in but does not support. When I tried to repeat the entire process as well as close the laptop, remove the battery and turning it again nothing work and completely refusing to charge for its on.when I decided to turn off completely and then it was off it perfectly complete accused 100% operating battery estimated more than six hours of charge time, guys help me to understand what might have developed and what will be the best solution.

  Hi @Phanz,

  Thank you for your inquiry.

  I entered which you have tried to download the driver on the HP website for your laptop but realized you need the model number.  You have removed the battery while the laptop is running.  Now when you reinstall the battery, it shows that it is connected but does not charge and continues to 7%.   You have repeated the process and close Notepad and removed and reinstalled battery, but there was no change. If you turn off it charges the battery to 100%.

  You did all your Windows updates?

  Have you tried the troubleshooter in Windows?

  First of all, I would like to try a Windows restore to before remove you the battery.

  HP computers - using the Microsoft System Restore (Windows 8)

  If restore doesn't work or is not possible, you could try a Refresh Your PC to solve problems (Windows 8).

  Then you can try the following steps.

  HP laptops - test and calibrate the battery (Windows 8)

  The battery method compatible ACPI Microsoft control is basically the driver that communicates between the computer and the battery. There is a chance that it became corrupt and bad reads the battery level.

  Step 1. Go to the Device Manager
  Step 2. Select the stacks
  Step 3. Click with the right button on the "Microsoft compatible battery ACPI Control method" which is in the list
  Step 4. Click on uninstall
  Step 5. At the command prompt, put a checkmark in the box to remove the current driver
  Step 6. Shut down the computer

  Step 7: Remove the battery for a minute and then put new
  
  When the computer returns to the top it should automatically find the driver.
  
  Step 8. Go to the Device Manager
  Step 9. Select the stacks
  Step 10. Click with the right button on the "Microsoft compatible battery ACPI Control method" which is in the list
  Step 11. Click "automatically search for an updated driver.

  Do the same thing with embedded controller compatible ACPI Microsoft.

  Last option is to reinstall your Windows 8.1 Pro.

  Good luck!

• HP Envy G6R79UA: Battery issues 5% and no more supported

  I have problems with my battery. I have a HP Envy #G6R79UA.

  I don't know exactly when it happened or what caused it, but for some reason, my battery won't charge. Currently I am at the level of 5% battery and he says, ' plugged not charging»

  I left alone for several hours to recharge, but so far nothing has changed.

  I tried to turn my computer off, turn back on, press ESC and run a diagnostic test, but it failed. It says faliure ID 9BXS16 - A 7, 1865 - MFGJMG - C08R03.

  I tried to use the HP Support Assistant application to run the HP Battery Check but it says the battery status: OK.

  The battery is 606 days and I is no longer guaranteed.

  Please let me know if you can help.

  Hi Looking4Soltn,

  Carefully follow the steps...

  Completely turn off the computer.

  Unplug the charger.

  Start the computer with battery only.

  Make run for a few minutes & test some applications.

  Completely turn off the computer.

  Plug the AC charger.

  Start the computer in AC mode.

  If the steps above did not work, then try the second option

  Go to Device Manager

  Search for the word battery and double click it

  Right click on 'Microsoft ACPI Control compliant method battery'

  Turn off the computer after uninstalling it

  Remove the battery then the AC charger

  Press and hold the button for 30 seconds

  Replace the battery and the charger, then

  Your battery icon should start charging after starting on the main office

  See you soon!

• HP Envy 14 - battery charging

  Hello, my Hp envy 14 with Windows 7 does not accept its 19, 5V charger used more, but only accepts charging to 19V.

  HP AC travel adapter model: REPLACEMENT-CA26
  Input: 100-240 V - 1.6 has 50-60 Hertz
  Released: 19.5V 4.62 A, 5V

  Now, I managed to charge the battery with an old model HP AC adapter: PPP012L-E
  Input: 100-240V 50-60 Hz 1. 5A
  Output: 19V 4. 74A

  The charge is complete and the laptop works very well with this method. However let me know what is the cause of the problem, and if this method of recharging is dangerous for my laptop / battery.

  I know with certainty that it is not the charger, I have two of them (a new one) and none of them no longer works.

  I thank very you much in advance!

  RO - Ha wrote:

  But that's exactly what I do not understand. I received two charger or adaptors (19, 5V) HP last year. When those I had used until now suddenly offered no more than my laptop, I got the second of which I had never used it before.

  I was very surprised when this one also did not work. If you are indeed say that most probably both my 2 HP power adpaters original are both broken, even if one of them has never been used and must be completely new?

  At least it's better than having a problem with the laptop or battery.

  Thank you very much!

  Yes. If you get the same result on the two original power supply, then they both failed. You verified that the motherboard was okay when you managed to charge the battery with the power adapter low voltage. The successful load means that the battery is OK.

• Envy 15 battery

  Recently, I brought a new laptop of Envy 15-J037TX. I can hear the sound processor even if I am not runnig ay high configuration games and the fan keeps also clocked at full paxe.

  I noticed 4 cell batteries does not appear no matter what voltage read, this is a mistake and that does not cost and what mean, someone please will be kd enough anwer me. I also attacthed image of the battery test...

  AND HOW EXTED BATTERY LIFE?

  Enter the BIOS go to the tab of system configuration and make sure that the fan always option is not enabled.

  Your battery is fine. The information is technical. A number of cycle is the number of cycles of load \discharge that have occurred so far. As long as it passes the tests, and you see a green status OK, then all is good.

• HP Envy 4-1046TX Ultrabook: where to buy HP Envy Ultrabook battery 4-1046TX in the United States

  Hello

  I have HP Envy 4-1046TX Ultrabook, battery is totally dead now. Where can I buy the battery for this model in the United States?

  Thank you

  PCOC.

  http://www.eBay.com/ITM/HP-envy-TouchSmart-4-681879-171-54-681949-001-TPN-C102-El04xl-HSTNN-ib3r-battery-/121678214840?PT=LH_DefaultDomain_0&hash=item1c549636b8

  REO

• HP Envy 15 "touch screen power LED appears, but the fans does not and the screen does not light

  Hello!

  I'm a student in computer engineering at the University of Waterloo 1A, and I run a very serious problem with my HP Envy 15 "TouchSmart laptop computer running Windows 8.1. It is a problem that just started today, and I'd rather have a first support here before going to see the technical support Office sometimes tomorrow. It has to do with the screen and the fans where the Power LED lights in white, just as when the laptop works properly.

  (I have warranty on the laptop when it was purchased last June, except that if I find that I need to get a replacement, I'll lose all my work, I did on that since I started my semester.) It's so silly of me not to have all my work saved on a backup, because I have an external hard drive. Problem is, I've had too many problems in getting myself organized, I'm not being open-minded as I should, and worse, I'm not a balance between life and work at home.)

  Before I had my MATH 117 conference (Calculus 1 Engineering), I was in a nearby lab where my laptop was open and turned, works correctly. I've had NetBeans IDE running since I wanted to work on the second part of my current assignment of CS 137 (principles of programming). Because it was almost time for my presentation, I closed the laptop by simply moving the screen down on the keyboard, where it goes into mode 'sleep'. (Whenever I flip to the top of the screen, the laptop is supposed to return, and the sliding screen of Windows 8.1 connection will appear.)

  When I took my seat for reading, I wanted to spend a little time to work on my programming assignment. However, after the reversal of the screen to the top, instead of having the login screen appears, I encountered the problem: the power supply light is showing a white light, but I don't hear the fans between the ventilation openings on the left side of the laptop and the screen does not light. I tried to take the power for several seconds and once button at least 10 seconds, except that the power light continues to display on a white light. The Commission of the Wi - Fi light is not displayed.

  Whatever it is, I don't want to take out the battery because I have that on my last laptop, and it's from there that I couldn't turn to the former, a new market. If I leave the Envy laptop battery, it will short-circuit the connections between the battery and the computer, and so several components will FRY. For now, what I do let the laptop is to empty the load on the battery. Then, once I noticed that the power light does not project a white light, or plug in the AC adapter and try turning the laptop on the power button.

  It will take a little while for the circuit drain the load on my battery but...

  Anyway, please would you be kind enough to help me with this problem? I would really appreciate if you can give me several recommendations. Thank you!

  Hello @GregPDesWHP,

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  I read your post on how your laptop is not on, and I'd be happy to help you in this case!

  In order to restore the features of your computer once more, I recommend you follow the steps described in this document on the computer does not (Windows 8). If the problem persists after having exhausted all the steps in this document, I recommend you contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

  http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  I hope this helps!

  Concerning

• HP ENVY m7-u009dx: battery replacement Options?

  I noticed how there is no Abu topic this nor any category on this issue.

  I recently bought this laptop HP Envy m7-u009dx and realized that the battery is not external. I use this laptop on a daily basis and know that this laptop will die in a year or 2 because the battery is no longer good or is short on cycles.

  If so, what are the options should I get the battery replaced/fixed? Because currently, I don't see any batteries this product online.  I don't know whether to return this laptop to the store or not.

  I'd rather have an option of a spare battery to replace me myself, rather than ship it to HP company with chances of there being transport and forwarding accordingly constant damage.

  I appreciate it if I can get a response. I love this new laptop, I don't want to waste a new one in 2 years.

  @dannytranvan

  At the time, there will be more places to sell.

  http://www.eBay.com/ITM/849314-856-HP-M7-u009dx-genuine-battery-Sg03xl-new-/162195997994?hash=item25c3a2852a:g:L2kAAOSwknJX0Z6S

  Your manual here.

  http://h10032.www1.HP.com/CTG/manual/c05130939

  It shows how to replace the battery.

  REO

• Charging battery HP Envy x 2 problem

  I started having problems with the secondary battery on my HP Envy x 2. I have for a few months now, and first of all, everything was fine. A couple of weeks, I started having intermittent warnings when I lit the envy. He said there was a problem with the calibration of secondary battery and it must be callibrated or possibly replaced. The problem is that even if it says this he sometimes shows that the battery has with full success and sometimes it isn't. It still does not appear to use the load sitting in the accumulator, it is intermittent, too. I have been using the battery calibration procedures and although the battery shows once again as a 100% load he always says that the battery must be callibrated.

  Ok.

  Your craving for x 2 has a 11-030ea product name.

  Followthe troubleshooting procedures in this document from HP web. If you still have problems with the batteries \an\or load later, I suggest you Contact HP for warranty repair.

• HP ENVY 17-j011sg Notebook PC: HP ENVY 17-j011sg based free spare battery parts

  Hello

  I'm very angry because I need to change the battery (security expited in January 2016) and in all the links of 1000 HP, I can't find the number. HP could make it more complicated, but there is no way.

  At the end of the spare parts site https://parts.hp.com/ there is no battery number to buy. I need to buy the keyboard too, because there is missing it B... and I can't find my product number.

  One could look at which is the number of spare parts to buy:

  Keyboard and batery:

  Modellnr. : E8P11EA
  
  Seriennr. : [Personal information]
  
  HP ENVY 17-j011sg notebook PC

  In the end, I have a very bad image of this structure (if I need to buy another laptop, you can be sure that I won't buy HP).

  Thank you

  (if someone can tell HP that is really not easy for the user, might be nice)

  Spare part number

  710417 001

  Description:

  6 cell, 62WHr 32.8AH Li - ion

  Please select 3 Illustrated catalogue of spare parts under the table of contents.

  http://h10032.www1.HP.com/CTG/manual/c03922401

  Hope this helps, for other queries in response to the post and feel free to join us again

  * Click on the white button on the right to say thank you Thumbs Up *.

  Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

  Thank you

  GBL84

  I'm not an employee of HP

• HP ENVY x 360-15-w102ns: HP ENVY x 360 battery still connected

  Hey there,

  Please want to know if it's bad for the battery, grab the always trendy gear.

  Whereas, in the HP ENVY x 360, the battery is integrated. If your computer is always plugged in, the battery is concerned with the passage of time (loss of life).

  Thanks, greetings.

  Hi @Younes,