HP ENVY 17 Notebook PC j-082eg: sound problem

I can't hear any sound in my pc! No music and no sound effects. She left of windows media player when he t couldn't read music files. The audio so that peripheral says windows has a problem and then ask to turn off the audio device I click ok and then no sound in anything please don't help

Follow this link for the removal instructions: https://msdn.microsoft.com/en-ca/library/windows/hardware/ff553572%28v=vs.85%29.aspx

to reinstall the driver: http://support.hp.com/us-en/drivers and enter the requested information and download the new drivers for your audio device.

Install it and restart your pc.

Tags: Notebooks

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