HP Envy 4500 all Rhapsody: digitization of evil

When I hit the button of scan on the printer, I get a message: not found computer.  Make sure that the printer software is installed on your computer and that the computer Scan is enabled.

The software is installed on my computer.  When I run a Scan doctor, it solves the problem that the test page. I have to go through the same procedure.  (I can, however, scan of my portable printer icon.)

Hello

Thank you for using the forum.

Here are the steps to activate "Scan to Computer".

1. go and click on the software for your printer.

2. by "Scan" it should be a 'manage Scan to Computer', click on it.

3 select "Scan to computer".

Here is a screenshot (for example) that shows how to turn "Scan to Computer".

Please click on the "Bravo Thumbs up" If this has helped you and 'Accept as solution' If this helped solved your problem.

Tags: HP Printers

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