HP Envy 4500: failure to print

Similar Questions

• My HP ENVY 4500 does not print

  I recently bought a HP ENVY 4500 printer I it connected wireless through e-print HP, but it does not print any PDF files or documents web page, it would only print Microsoft Office documents. I tried to manually connect via USB, but it does not print anything, it just says: queue when I check on my Active printers the print job disappears as if its been printed.

  Any help on this would be greatly appreciated.

  Hi there, I should have asked you to confirm if you try to print from a mobile device (smartphone or Tablet) or a laptop/Macbook computer.

  If it's the former, take a look at this support document covering start with ePrint to your wish of 4500

  http://support.HP.com/us-en/document/c03721293

  If it's the last one here is a link to some troubleshooting steps for issues that you may experience when you try to print wireless

  http://www.HP.com/global/us/en/wireless/troubleshooting.html

  Post back after you have reviewed the information and let me know how you get.

  Best.

• HP Envy 4500 will not print computer

  Hello

  My HP Envy 4500 works perfectly for some time now.  Unfortunately, it stopped printing from my Dell laptop, running Windows7. It scans to the laptop very well.  It copies fine, and it prints from my iPhone fine.

  I've reviewed a ton of messages and tried many things:

  * Uninstall/reinstall wireless (at least 8 times) - via the website https://123.hpconnected.com/activate/woobe/ENVY4500

  * Uninstall/reinstall via USB

  * ran doctor utility printing/scanning (or whatever it's called) and says it all looks very good

  sending a test with a HP tool page is fine, however, the internal test via the tool HP Print page fails

  I'm losing my mind and would be really grateful for the help.

  Thank you!

  Hey @JNZM,

  Thanks for getting back to me on this subject. Normally, I get a notification email indicating that you had replied to a post that we are working on. In this case, I never had an email, so I just found this post unanswered today. Normally I answer as soon as I come into the office. I have some more tricks up my sleeve that we can try to solve the printing problem you feel. Can I please have you follow the steps below to load another driver on your machine and test print.

  1. Click on the Start menu
  2. Select the devices and printers
  3. In the devices and printers folder right click on your HP Envy 4500 and left click on printer properties.
  4. Left click on the Advanced tab
  5. Left-click on new driver
  6. When the new driver window just press 'Next' until you see a list of manufacturers on the left and a list of Printers on the right.
  7. Select HP as the manufacturer on the left
  8. DeskJet 6980 select the printer on the right. If Deskjet 6980 does appear to only select "Windows Update" at the bottom left and once the update is completed, you will be able to select Deskjet 6980.
  9. After selecting Deskjet 6980 hit Next to complete the wizard driver new
  10. Under the printer properties window, select "Apply", but don't hit not OK
  11. Select the general tab
  12. Rename your HP Envy 4500 printer
      
  13. Click OK
  14. Finally, right click on your HP Envy 4500 one more time and click on Printing Preferences
  15. Left click on the paper/quality tab
  16. Left click on the drop down menu 'Normal' for quality printing at the bottom right and change its normal fast
  17. Press apply and OK

  Now that the other driver has been installed, test printing from your Windows 7 computer again.

  Please let me know if this procedure works for you. Good luck!

• HP ENVY 4500 SERIES: my printer does not print words

  each document I try to print from my laptop missing every word so that it is a blank status report also every word Miss page.the and other printable pages of the printer itself.

  Hey @azs1500,

  Welcome to the Forum from HP Support.

  I understand you have a print quality problem when you use your HP ENVY 4500 e-all-in-one printer.  I want to help you with this.

  In addition to the obvious problem, the printer is able to print other types of documents, such as pictures?  Alternatively, are you able to make the copy of the façade?  What operating system work?

  I found a HP article which may help you to improve your print quality.  Click here and work your way through the recommended solutions.  Please let me know the result of your troubleshooting by responding to this post.  If I helped you to solve the problem, feel free to give me a virtual h.o.t. by clicking the "Thumbs Up" icon below and by clicking to accept this solution.

  Thanks for posting in the Forum from HP Support.  Have a great day!

• HP ENVY 4500 does not print a PDF file

  I have Win7 HP laptop HP ENVY 4500 all-in-One printer wireless and iMac OS X 10.9.1 desktop. It prints all good document file formats, except a PDF file. When I try to print a page of a PDF doc't, via Adobe Reader (11.0.07), it prints 6 equidistant tiny portions of the original PDF page on a single sheet. All six parties are in the same area of the upper quadrant of the original PDF page. I tried many portrait, landscape and size configurations, but in vain. It will not print PDF of my iMac and PC browsers files. I've uninstalled and reinstalled the printer and its driver a couple of times. It installs OK without error messages, but it will not print PDF. Also, I don't get any error messages when I try to print a PDF file. I don't see any documentation supplied with the printer printer to say that this HP all-in-one cannot print PDF doc'ts, and it seems to me that it would print a PDF file until several weeks ago. Please notify.

  I was finally able to print PDF files. But it's been so long ago because it was fixed that I don't even remember what was the solution. But four possibilities come to mind: (1) is of course the "print as image file" option has been activated; (2) re-installed printer driver; (3) re-installed Acrobat Reader and ensured that browser and extensions of processing of s/w, if any, have been correctly selected for my printer. (4) corrected a wrong paper, the type, quality, or size option layout which may have resulted in a page layout or a different format from what should be the 'standard' to a PDF file. Sorry I can't be more specific than that. But if I have to determine exactly what I could do to get PDF printing to work properly, I will go straight to you. BTW, I certainly don't rely on an intermediate file conversion service or s/w to transfer my PDF files to a printable format. I hope this helps.

• HP Envy 4500: URGENT - HP Envy 4500 does not print with only a black cartridge

  Hello

  My HP Envy 4500 will not be black and white print with just the black cartridge. I want to use the color cartridge, which is almost empty. Result: my pages get printed in a greenish color. I can't select the option "only use black cartridge" in the print option either (it is disabled). I tried to delete the printer and re - install again but it doesn't change anything. I use a Mac with os x 10.6.

  I need to print important documents quickly, so any quick help is more than welcome!

  Thank you

  Gunther

  Use single-cartridge use the HP ENVY 4500 series with only one cartridge.

  Mode single-cartridge begins when an ink cartridge is removed from the distribution of ink cartridges.

• Envy 4500: Envy 4500 does not print right

  I have and HP Envy 4500 for a month that she was fine, then all of a sudden I tried to print and no matter what I print from a site is now not printing right.  I tried to re-align the book to help... I ran a printer status report, but it has not released correctly.  I know there is a problem, but don't know how to fix... Please help.

  Can you be more specific in the description of what happens when you try to print?

  In general, the following link contains the print quality issues.  Only the where I would start, but it would be helpful to understand what the print pages look like.  Click on the link to see if one of the solutioins on this page could help describe what happens when you try to print.  Your solution may be on this page, if it's a matter of print quality.

  Print quality troubleshooting

• HP Envy 4500 does not print all pages

  I just bought a HP Envy 4500 e-all-in-one printer and tried to print photos from my MacBook Pro (Mountain Lion OS X 10.9 (13 A 603)). For some reason any, that it will print the first photograph, then my Mac says it's printing the rest, but they do not print.

  Can I do to recitfy this? I have it installed correctly?

  Very confused.

  Hi jeandiarra1956,

  Thanks for the very quick response.

  I was talking with some of my colleagues and we would like you to try the following steps.  Once you have completed the steps please try again to print from iPhoto.

  (1) Please reset your printing system, I have included a document on how to do it. Please be aware that this reset deletes all print settings and pending print jobs from your Mac.

  (2) in the "printers and scanners' click on the '+' and select 'Add another printer or scanner' options

  

  (3) select your desire 4500 and at the bottom where it says "USE:" Please change to the Envy of HP Photosmart series.

  

• HP ENVY 4500 - won't print all the lines

  Hello

  I just bought and installed my new HP ENVY 4500 printer. Facility set to be ok.

  HOWEVER, my first test prints look all the same: only 1 all 3 lines is printed. This sounds like something only black ink lines.

  I cleaned the printhead, I got out and reinstalled the black ink cartridge. But the problem remains.

  No idea how to solve this problem? (not really the best start for a new product HP...)

  THANKS for your help

  Anadri

  Hi Anadri, I suggest you contact the HP Support you may be entitled to a warranty replacement cartridge. Do you know what the warranty ends date was (AAAA/MM/JJ)

  Thank you

  Ciara

• ENVY 4500 that partially prints a page

  4500 newly installed FANCY, use wifi. Prints either: only two pages, be two third of a page of what any. HP Print and Scan doctor, test page seems OK with all colors represented, but it is only printed on the top half of the page (not sure what the page should look like). With the help of WIndows 8 and the error message: "printer could not print word / PDF etc ' when printing stops. I tried shutting down and turn both machines. Can someone help me please? I'm not the most techie of people's minds.

  Hello

  I have a similar problem with my HP Envy 4504.

  I use Windows 7 service pack 1 and a 64 bit system.

  When I print documents that are greater than a page of the printer does not print the entire document.

  Now he stopped after 4/7 pages, a few moment a go after 3/7 pages. Even a 2 page document prints only half.

  I get no error. The printer stops just feel like at some point to a page... I reinstalled the drivers twice and have the same problem on two devices that are connected to the printer (one of them is a computer hp laptop).

  Help, please!

• HP Envy 4500: New black print cartridge

  Hello

  I'm new to the forum but I really need help, and I can't get any support online via the HP Web site.

  I bought a new HP Envy printer 4500 July 1. Being a writer, I do a lot of printing so I usuaully buy HP 61XL cartridges. I used the cartridge supplied with the printer but when I installed a new, it gives me this error message: "the installed cartridges are not intended for this printer.

  I can't use XL cartridges? It is a new cartridge, so I don't think that the cartridge itself is damaged.

  Wells Sharolyn

  The HP SureSupply site indicates your desire 4500 supports 61XL cartridges.

  The troubleshooting in the here document steps can help resolve the error on your black cartridge 61XL cartridge.  In particular, see steps 3 to 6.

• want to 4500: hp envy 4500 does not print

  I just purchased a 4500 desire and implemented successfully, but I can't print anything that is not internal. I can copy, print a page of report and analysis, but I can not print a word document as the screen gets stuck on printing now and for always loads. I have tried both wireless and usb cable. I ran the program doctor's diagnosis and reinstalled the latest hp drivers. I also restarted the spooler. I tried everything I found on these forums, but I can't make it work.

  Hello

  Lets try to use the generic drivers and see if it helps.

  (if the printer is connected with USB)

  Click START > device and printer > add a printer > add a local printer >

  Select "Use existing Port" then Virtual USB from the drop-down menu, click on NEXT, in the production list, select HP / Hewlett-packard and in the right pane, select Deskjet 6980 and finish the wizard

  OR

  (if the printer is networked)

  Click START > device and printer > add a printer > add a local printer > choose "Create a new Port" > type in the printer IP address click NEXT, in the manufacture of the list, select HP / Hewlett-packard and in the right pane, select Deskjet 6980 and finish the wizard

  Now try printing.

• HP Envy 4500: Unable to print

  Hi, Forum-ites,

  I recently downloaded Windows 10. Since then, I was not able to print anything on my desire to 4500.

  I have to update the drivers?

  Hello

  Please perform the procedure which should solve the problem below.

  1. Go to programs and features and uninstall the printer software.
  2. Restart the PC.
  3. Please, download and run the Installer printer HP www.hp.com/go/tools

• HP ENVY 4500: Error: the printer could not print

  After a saga of long hours to get my new 4500 DESIRE to produce a readable text, I finally have a wonderful clear text, but now realize a new problem: the printer stops at Midway through each second page and it spits out just with the white background.

  An error message appears briefly in windows that said "the printer could not print. If I click on it there is no more details. It seems that windows stops just sending information to the printer. My print spooler service is running and we are within 5 feet of the router with a strong bond. I did everything I can think of including updating the firmware and driver.

  Any ideas?

  Thanks for your suggestions! However, most did not address my problem. I ran the Print and Scan doctor before posting this thread, but it found no errors. I was unable to get any additional details about the error.

  SOLUTION: I found a solution after reading this thread. I've updated Windows 8.1 a few weeks since the last time I had the printer works. I've updated Windows again today and the problem immediately went away.

  Although I couldn't see everything concerning him spool printing or printer in the update drivers, it seems that the bug was caused by a Windows Update, and subsequently fixed by another update. I was able to print a 40 page document and several page 5 those without any problem, when before it was bad, making it through several pages before he died. Fixed!

• HP 4500 Envy: Envy 4500 does not print

  I used my desire 4500 for a few months. Mid-printing it stopped printing and now it won't print. I went through all the steps of troubleshooting without result. (I turned the printer off/on power; unplugged power cord, reset printers, etc.) It will still print from my desktop and a laptop, but not my Macbook Air - my main computer. Any help with this problem would be greatly appreciated.

  Hello

  If you haven't tried it already, it might be useful to restart the router to see if that helps.