DeskJet HP 2542: hp 2540 won't print documents from the computer, but test print and network configuration page

Similar Questions

• To print from the computer, but can not scan from printer to computer. Tried everything. Disconnected power supply, etc, nothing works.

  Have no problem when you print a document from the computer. Can not scan from printer to computer. I don't know that I've scanned because I went from windows 7 to 10. Printer not repeat myself found computer.

  Hi, Rolland,.

  Welcome to the Microsoft community. I might help you.

  To better understand the issue, I would need more information on your side.

  1. What is the brand and model of the scanner?

  2. Do you get any error messages? If Yes, what is the full error message?

  This problem might have occurred because of these reasons:

  1. Corrupted driver.

  2. Hardware problem.

  Method 1:
  I suggest you to run hardware store and check if it helps.

  (a) press the Windows keyboard.

  (b) Troubleshooting type in the search box and press enter.
  (c) click on material and audio.

  (d) click on hardware and devices and follow the on-screen instructions.

  Method 2:
  If the problem persists, I suggest you to download and install the latest scanner driver\software on the manufacturer's Web site.

  Hope this information helps. Reply to the post with an up-to-date report of the issue so that we can help you more.

• HP printer works on line printer, but not on the documents from the computer

  Desktop HP 1000 prints from online sites but ignore the lines when printing under Vista (works)

  Hi Jsinger, hope you had a great weekend!

  I recommend to remove the ink cartridges and performing a power reset the printer. Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  I also recommend the continuation of the procedure described in this document on the problems of quality Print to the HP Deskjet 1000

  Please hold me!

• HP Envy 5540: Printer Hp Envy 5540 randomly printed the Network Configuration Page

  Hello!

  I bought this printer about a month ago. Set up the connection to the printer wireless with my wifi, and my understanding is that the printer is protected like my wifi and use the same password in order to print something. I kept my printer connected and 'standby mode' since I put in place. The night last at about 23:00 when I was in bed, the printer turned on randomly and printed a "wireless network configuration page" that has had a lot of information, including the IP address and listing my name wifi as well as the names of my neighbors wifi in the surrounding apartments.

  I'm trying to understand why this printed, because I certainly did not do. Anyone have access to my wifi, or has someone may simply try to print something and selected my printer as it should appear on the "list available connections on the computer of anyone, given that the printer is turned on? How could they print this sheet of network configuration if my printer is password protected?

  I'm mostly concerned about someone who has access to my internet if they could print this page somehow, but maybe it happened just when they tried to connect to it, and it did not work while trying to fix MY printer?

  I would appreciate any idea on the issue.

  Thank you!

  Hi @printerprob5540,

  Welcome to the HP Forums!

  I saw your post on how your HP Envy 5540 randomly print a Network Configuration Page. I'm happy to help with this problem!

  I find it very strange considering the only way to print the Network Configuration Page, AFAIK, is with the following steps:

  • Make sure that there are size A4 or US Letter, unused, plain paper in the feeder.
  • On the printer Panel, drag the screen to the left and then press Setup.
  • Touch tools.
  • Drag upward on the screen and then tap Network Configuration report.
  • A Network Configuration Page prints up to three pages of information.
  Figure: Example of a Network Configuration Page

• Model D110a - why do solid when black pages copying or scanning. Printing from the computer works.

  Printer all-in-one Photosmart D110A. Printer works OK to computer when printing black and white or in color. But when using the scan or copy feature the printer does a solid black page. This just started recently. If I try to scan a document from the computer, the analysis that results is black Uni. I guess that it is a hardware problem. If this is correct, how can I get it fixed. Who should I call at HP for parts? Can I fix it myself or the printer fatally broken and that I should buy a new printer?

  Thank you for all that help you can provide.

  It sounds like the scanner lamp turns off.  You can't really repair or replace just the scanner lamp.  The way to resolve this would be to replace the entire printer.  Check your warranty here.  If the warranty is still good, you can join the 1-800-474-6836 technical support in the United States and in Canada, international users click here.

• HP Deskjet 2540 won't print pdf file

  Hello

  I have a HP Deskjet 2540 printer which was working fine until today when I tried to print a PDF on the net.  I get a screen saying it is flattening, and then the printer makes a noise as if it will work and then nothing.  When I check the device, he says that nothing is waiting to print.  When I tried to print it directly from the internet (using Chrome) it just print plain paper!  When I saved the document to PDF and tried to print, nothing like as detailed above.  I am using Winows 7.

  Thank you very much

  Hi Alain,

  Welcome to the HP Forums.

  I see you are having a problem printing PDF documents from the internet.
  I'll be happy to help you.

  I have provided a document through the steps to see if it will solve this problem.

  How to print Acrobat .pdf files? Some PDF files cause blank pages being printed.

  If you're still having problems, then I would run the updates from Adobe.

  Updates.

  If the problem persists, let me know.

  Thanks for posting on the HP Forums.
  Have a great day.

• My printer is skip lines to print documents from my pc but the coppying works

  As the topic says my printer is skip lines when I try to print the document from my pc, but coppying documents while the printer is not connected to the pc works perfectly so I would appreciate your help to solve my problem.

  P.S. I tried Kaleidoscope twice but it does no effect whatsoever, I am using hp Deskjet 2050 J510 series

  This is not usually a symptom of software or programs.  If the ink levels are not accurate in the software of the printer it still would not affect the print quality of which is (the technology is unpredictable sometimes though).

  Try a hard reset of the printer, although it is still on and shut down the computer.  When all the powers on back, do a test print.  If printing still only all other lines, follow the document below from four Solution.  Solution Six shows you how to print a test page which will give you a more accurate account of the ink levels.  Once that prints, please tell me what it displays in the form of ink levels and if it shows any other signs of defects.

  -Solving print quality problems.

  If none of the suggestions has improved, how long is the USB cord and how old is it?

• I have can´t scan in Officejet 6700. Printing from the computer works perfectly.

  I have a new 6700 Officejet connected with the USB cable to the computer. (Windows XP) Printing from the computer works perfectly. Sannen works onl + y from time to time. When the attempt at analysis, he says that there is no connection between the scanner and the computer. I changed the USB cable to exclude damage to the cables. I tried all the help files for HP without result. Who please can tell me what is happening

  I think I know where banhien is trying to guide you. I'll explain his instructions in more detail below.
  
  1. make sure you are on the desktop view.
  2. double-click on the icon on your desktop that resembles your printer.
  3. under the section titled scan, you should see "Manage Scan to Computer".
  4. click on "Manage the Scan to Computer" and a window that's going to Enable.
  5. click on activate to activate computer scanning.
  
  If the icon is not on the desktop, or does not work, you may uninstall and reinstall the printer. If you need to do this, be sure to use the latest version of the software following the link. Hope this helps to clear things up a bit.
  
  Driver and HP Officejet Full Feature software

• Re: printer not accepting do not print from the computer command

  I had a HP Envy 4500 printer for a couple of years and had no problems, but all of a sudden, it stopped printing from the computer (even if she printed offline).  I ordered a new HP

  Hi @janmoore

  Welcome to the Forums of HP's Support. I understand that you can not print. I would like to help.

  So that I can help you better, I have a few questions.

  What is the printer connected to the computer via a wireless network or via a USB cable?

  Did you run the HP print and Scan Doctor? (If not, give him a race)

  You receive a specific error message?

• HP Officejet 6500 Paper Out status on the computer but the paper loaded and test page prints

  We have a HP 6500 CB815A, which works well for almost a year. As of today, we get "Paper Out" status on the computer, but there is paper loaded in the tray... the same high quality paper as we always use. The test printer utility reports the same status. However, the printer can print a test page and fax without printing problem status.

  I unplugged for 30 seconds to reset, but we get the same status.

  Someone has had this same problem and solved?

  Thank you

  Dave

  If you have not tried to reboot your PC, I would. If this does not clear the issue, I would follow the following steps:

  1. Click Start-> Control Panel
  2. Select uninstall a program (it's the heading programs)
  3. Find your driver HP software; Select it by clicking on it once, then select Edit. If the change is not available, select uninstall/change.
  4. Select repair and then follow the prompts for your software repairs itself.
  5. If your software does not have the repair option, it may be advisable to download the latest drivers from support.hp.com site. Uninstall the drivers for your printer, and then reinstall them using.

  If these steps do not work, please post and I can continue further with troubleshooting.

  Good luck

  Brent

• I have a c4700 printer. It analyses, but it will not copy or print from the computer

  I have a C4700 printer.  Have no trouble scanning.  It will be not copy or print from the computer.  Please help me if you can.

  I have a C4700 printer.  Have no trouble scanning.  It will be not copy or print from the computer.  Please help me if you can.

  Hello

  You will have to contact HP support for this problem.

  Make sure you have the latest drivers and software installed.

  Printers and multifunction:

  http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-002&h_lang=en&h_cc=us&h_product=18972&h_page=hpcom&cc=us&lang=en&h_client=S-A-R163-1

  You can also ask this question on the HP Support forums.

  Printers and all-in-one - HP Support Forum's:
  http://h30434.www3.HP.com/PSG/?category.ID=inkjet

  Or, contact HP support.

  Call Support and Service the customer of HP Officejet Pro 8500 has e-All-in-One Printer - A910a:
  http://h10025.www1.HP.com/ewfrf/wc/contacthp?cc=us&DLC=en&lang=en&LC=en&product=4083969&x=5&y=14

  Concerning

• I have a hp officejet 4215v all-in-one I can print from my computer, but not for my printer

  I'm unable to copy the documents from my printer.  I am able to copy from the computer.  I also can not uninstall and reinstall printer because it does not appear in Add/Remove programs.

  I'm sorry you have a problem with the printer.

  Do you receive an error message when you try to copy a document from the printer itself?

  If you are not able to print/copy of the printer itself, uninstalling and reinstalling will not help. It would be a problem with the hardware with the printer.

  Try to print a self-test page or printer the printer status report.

  Perform a hard reset. Unplug the power cord at the back. Leave for 30 seconds and plug it back.

• Canon PIXMA MG5220 Photo-All - in - One Printer - my printer print when connected to the computer, but not when it is wireless

  Window indicates that my new printer Canon PIXMA MG5220 Photo All in One Printer is compatible with my Dell Inspiron E1705, my printer prints so that connected to the computer but when I try to print wireless, it does not work. The printer is wireless and I have a wireless cable modem, what am I I lack to the printer wireless?  Please advise.

  Hi LouiseFarmer,

  It seems there is a problem in the basic WIFI the printer setting.

  I suggest you show the manufacturer's Web site to learn more about the drivers and the printer setting to print via WIFI.

  http://USA.Canon.com/Cusa/consumer/products/printers_multifunction/photo_all_in_one_inkjet_printers/pixma_mg5220#MiscWirelessHelp

• Cannot control printer HP 6510 directly from the computer

  I use the HP - 6510 B222a printer and used to be able to control all functions directly from the computer.  All options would appear in a window allowing me to select an assignment (printing, scanning, etc.).  All of a sudden, this option disappeared and now I can only control functions of the printer from the small screen on the printer itself.  Can someone help me with this problem?  I wish I could go back to control everything directly from the computer.  In addition, there is no way to determine the levels of ink on the computer screen.  Thanks for your help.

  Hello

  Reinstall the full feature software and driver on your computer can help. You can download from the following link:

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?CC=au&LC=en&DLC=en&product=5058336

  (Note: B222a and B221a use the same driver).

  Kind regards.

• OfficeJet 5741: e-mail does not completely print from the laptop, but the fact of the iPhone

  My e-mail does not print correctly from my laptop, but made my iPhone. Some pages don't print at all; a few cuts partial printing of pages at random. I have not had this problem with my Officejet 6500 Series. That's happened?

  Hi @edzoocator,

  Welcome to the Forums of HP Support!

  I understand that printing from your e-mail account to your HP Officejet 5741 printer does not work properly. I would be glad to help and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I see that you are able to print from your iPhone, but impression of your Windows computer 8.1 gives you problems. There could be a problem with the driver of printing or the application you are printing from.

  To check if you are using the correct printer driver, please download and run the print and Scan doctor, it will be probably diagnose and fix the problem you are experiencing. What were the results when you ran the Print and Scan Doctor? (she print or scan, error messages)

  • Please try printing from another application to help isolate the problem.
  • Do you use a local web or e-mail client application-based e-mail account?

  There could be a problem with the Web browser you are using.

  • If you use a test of email based on web printing from other browsers such as Safari, FireFox or Google Chrome.

  To solve the problem with the problems causing the internet browser, follow these steps:

  Reset your Safari browser settings:

  1. Open your Safari web browser by clicking on the Safari icon in the dock.
  2. Click on Safari from the Safari menu, located at the top of your screen.
  3. A drop-down menu will appear. Choose Reset Safari....
  4. A dialogue warning now appears listing the components that will be removed.
  5. Click the button in the dialog box titled reset to complete the process.
  6. Your Safari browser will now restart automatically.

  Source

  Reset the settings of your Firefox browser:

  1. Type of topic: config in the address bar and press ENTER. A list of preferences.
  2. Find the print.print_printer preference (Note: this preference is missing in Firefox profiles where you have never used the printer.)
  3. Right-click (context-click) this preference and select reset. (Some users may have to reset all the preferences of print.printer for a particular printer, if this master preference reset does not solve the problem.)
  4. Restart Firefox and see if the problem is resolved.

  Source

  Reset your Google Chrome browser settings:

  1. In the upper right corner of the browser window, click on the menu of the Chrome Chrome
  2. Select settings.
  3. At the bottom, click Show advanced settings.
  4. Under the section "Reset settings", click on reset.
  5. In the dialog box that appears, click Reset.

  Source

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!