HP ENVY 7640: Credit/Exchange for the Hp ink cartridges

My all-in-one HP Photosmart6520 has stopped working and when I called HP Customer Service they offered me the opportunity to buy a reconditioned 7640 ENVY. After woking fine for 2 days the reconditioned printer froze and when I contacted HP Customer Service they sent me a new 7640 WANT to replace the nonworking time.  When ordering, the representative of HP told me to contact the ISBescalationteam@HP ".com" for more information on how to return unused of ink of the HP Photosmart printer for credit/Exchange. How to get in touch with the team climbing or can put you in touch with me. Thank you

@VP48

I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly post information and series numbers.

If you are unfamiliar with the operation of the function of private messages of the Forum, this post has instructions.

Tags: HP Printers

Similar Questions

  • HP PHotosmart 5520: HP Photosmart 5520 no black printing; I'm out of $58.99 for the HP ink cartridges that I can't use

    So after stopping my printer print in black ink, I came across the forums looking for the problem. I tried all the recommended / suggested "patches", nothing happens. To realize that it is a known problem with these printers, and after talking with a HP technician by phone who informed me that the printer is broken, I spent the rest of my morning trying to find someone at HP for please compensate me for the $58.99 I spent on HP ink cartridges I can no longer use or return - it was only after I installed new cartridges that I learned the printer is Broken - in order to buy another HP printer. (I have been perfectly willing to buy another HP printer because the 5220 has been very good for us).

    The best they could offer me was $17 a $99 replacement printer that is off * not * compatible with new ink cartridges I currently have. Then, after my calculations, this would be 58,99 $ + $82 = $140,99 to be able to print again.

    Not exactly a lot, IMHO.

    Very disappointed with the HP customer service.  Will not buy products more HP.

    I would like to please mark it as "resolved".

    After posting my question on this forum, I was contacted by an army of knowledgeable, helpful HP of the people who have worked hard and quickly to help me and solve my problem. Compared to the frustrating help/customer service I received through call HP, it's like dealing with a completely different company.  In hindsight, I regret to have never wasted my time trying to solve my problem by phone, but to be honest, I've posted my question here of frustration, not expecting any resolution, but rather an opportunity to evacuate.

    What happened after I posted here is, indeed, a very pleasant surprise.

    I was put in contact with a representative of HP who gave me a discount on the purchase of a new HP printer (which I got yesterday) and with his help have also made arrangements to return my ink cartridges (still expensive) open but little used in Exchange for a set of new compatible with my new HP printer cartridges.

    Just what I was looking for was for HP to support their products - who loved us and we served well and were ready to buy again - and ultimately, they did it just to our satisfaction.

    Thank you very much to all those who helped us.

  • HP cartridges: rewards for the used ink cartridges

    who issues coupons rewards for turned in used HP ink cartridges at Staples?

    genenall wrote:

    who issues coupons rewards for turned in used HP ink cartridges at Staples?

    Have you checked through Staples? That would be the obvious thing to do.

  • ENVY 7640: Could not find the web page to activate the printer

    Try to install the ENVY 7640. Get to the point where I have to go online to activate but couldn't find the link given (serieshttp://www.hp.com/ePrint/HP WANT 7640). Where can I activate?

    Thank you

    From my understanding, Yes, that means register. He worked for you by going to the link directly?

  • Please cancel the payment I made there is little time - 60-90 minutes, and/or credit my credit card for the amount I paid. It's more trouble than it is worth. I have

    Simply cancel the payment I made on my Visa for registration and download. It's all about confusion. I'm in no condition to continue playing with this situation. Just cancel the payment or my credit card for the amount paid. $35 + I'll just just another browser.

    Marie Heckel

    Looks like you've been scammed. Firefox is a free browser that does not require nor payment or registration. Never download from anywhere but the official site:

    Please report the offending on the following site:

    You will have to regularize the situation with the one who took your money, or failing that, with your bank or credit card company.

  • I payd with my credit card for the CC costumes... why can I only download trial versions?

    I payd with my credit card for the CC costumes... why can I only download trial versions?

    Hi APS investment.

    I checked your account and I see that you have subscribed for the creative cloud for teams in which you have a license that you have assigned to the same Adobe ID, but the invitation is still not accepted.

    In order to activate the license, please accept the invitation of your receipt for the same email, then sign on the CC from Adobe and reconnect.

    Sign in, sign out | Creative office cloud app

    Kind regards

    Sheena

  • Hi, just sign for a package monthly, received a message from the Bank that I already paid with my credit card for the first month, but I received no email / can not see the plan when I connect.

    Hi, just sign for cloud of plan monthly photoshop, has received a message from the Bank that I already paid with my credit card for the first month, but I received no email / can not see the plan when I open a session.

    There is no serial numbers for products Creative cloud,

    Sign out of Creative Cloud App and sign in the back once

    http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

    If the trial warning still appears, then make sure your hosts file once entries

    Log, activation, or connection errors. CS5.5 and later versions

  • need to replace my number of credit card for the monthly payment. What they suggest to do, does not take me anywhere. Is there any phone number to call to expedite this update?

    I need to replace my number of credit card for the monthly payment. What they suggest to do the update your credit card number does not take me anywhere. You is any phone number to call to speed this up?

    Francosp

    Ensure that EACH DETAIL is the same in all places, you enter your information

    -in how to spell and punctuate the parts of your name and address

    Change/Verify account https://forums.adobe.com/thread/1465499 can help

    - Https://helpx.adobe.com/utilities/credit-card.html credit card

    -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • HP Officejet 4630: Hp Officejet ' ink cartridge problem: the following ink cartridge must be replaced '

    We've had this printer for several years and she did beautifully until I bought a new ink colored and installed and all of a sudden, he said that there was a lack of ink cartridge. Then I went out and bought black ink (because it is low in any case) and installed it but this message kept popping up 'the following ink cartridges need to be replaced' (for color) even if she had new ink cartridges. But all trying to find a solution, I discovered the functions of the good printer without going through a color cartridge inside, but as soon as I put the color cartridge inside the same error message appears on the color ink. I tried to clean it up and unplug it and clean the cartridges. IM wondering if my last choice is to bring in the printer if it looked

    Good evening
    It was in fact unfortunately useless that I did all these steps twice I even bought the new ink color for this printer and the problem persists. I hope I can find a solution quickly!

  • HP Deskjet 1000 J110: Intense black print with the black ink cartridge only

    Hello

    I am trying to print the darkest possible black, but simply by using the black ink cartridge. How do I get there?

    My printer is HP deskjet 1000 J110 using cartridge HP 301.

    I do my drawing in Adobe Illustrator and set the color to be CMYK 100 100 100 100.

    If I insert only the black cartridge, the printer will leave empty place where color CMY ink should be or it will fill the space with black ink?

    Basically, what I'm trying to do is to increase the density of ink to the highest possible but only using only the black cartridge.

    Thank you.

    Welcome @didididot,

    Thanks to their participation in Forums of HP! I see by your post that you would like to be able to print in the black as dark as possible. I can help you.

    You can use the mode single-cartridge:

    Use single-cartridge in the HP printer with a single cartridge. Mode single-cartridge begins when an ink cartridge is removed from the distribution of the print cartridge. In the mode single-cartridge, the product can only printing from the computer.

    Source: HP Deskjet 1000 J110 series.

    Here is a document for printing with black ink only (Windows).

    If you use a Mac, let me know.
     
    Feel free to click on the button 'Accept as Solution' and the 'Thumbs Up' for my help. Please let me know the results and if there is anything else I can help you. Thank you!

  • CP1215 reports that all of the color ink cartridges are empty

    HP CP1215 reports that all of the color ink cartridges are empty, but they were rarely used, the BLACK toner then indicates 72%, all three color inks report 0%.

    Hello

    Thanks for the post.  It's weird, there's a way to go beyond this message, I have included a link below with the explanation and why this happens.  Good luck!

    http://support.HP.com/us-en/document/c01905250

    http://support.HP.com/us-en/document/c01788825

  • LaserJet 1150: Laserjet 1150 problems after you insert the new ink cartridge

    Hi, I am the owner of this very good printer for 10 years now.  Used only a single all these years ink cartridge (I use it only for work related missionery) with not a single problem.  When we bought it we also bought a replacement ink cartridge.  However, when I put in place the new ink cartridge, I have a problem of printing documents.  Each document gives me the same results.  I took it to the store of the local computer, which shook the cartrdige vigorously and I also ran the service option in the HP printer Toolbox. The guy at the computer said I need to print a lot of papers and see what is happening... what I did.  But the result in each impression remains exactly the same. The annex in the printed document.  Can we still do this ink cartridge work after having been stored for 10 years?  Thank you for reading my message.

    You have a bad toner cartridge.  Given that this printer is very old, there is a lot new in the old box of cartridges of toner there stock.  Over time, the wiper blade will hurt comes from there.  Think that buy you a new toner from a big box store which should have new actions and you will come back if the cartridge is bad.

  • Office Jet 251 dw: Office Jet 251 used to installation with the new ink cartridges

    I bought this printer as a refurbished unit to nine.  It was announced as not including the ink cartridges.  As a result, I bought a new set of ink cartridges HP using this printer.  When I tried to configure the printer, that it would allow me to go beyond the screen telling me to install for installation supplied with the printer ink cartridges.  However, no cartridge ink install not supplied with your printer.  Please, can someone tell me how to go beyond that, so I can get the printer working?  Thanks in advance for your help.

    Hello

    You must return the printer to the retailer.

    The printer include setup of cartridges in its original box, those who are required to configure the printer for the first time and can be purchased separately, so must be provided in the box.

    Kind regards

    Shlomi

  • Ink cartridge problem C310a: the following ink cartridge appears to be missing or damaged.

    Error message on the printer for the second time in a month. Ink cartridge problem: the following ink cartridge appears to be missing or damaged. (Blue ink) Refer to the printer Documentation. This error message came in January so I replaced the blue ink cartridge (I use genuine HP cartridges) it is now once again, so it takes the printer not the cartridge. There is nothing about it in my "documentation" and nothing relevant came in "troubleshooting."

    Hi there JanePr, welcome to the Forums!

    I understand that you see an error message on your Photosmart C310a on the ink cartridge is missing or damaged. The print head may have a problem that could trigger this error. I have a troubleshooting guide that I recommend that follow you, however, if you have already tried no steps, ignore them, as the replacement of the cartridge.

    Guide to link: http://support.hp.com/us-en/document/c02255339

    If you follow the steps and the question remains, I would recommend then call HP Technical Support to see other options for you. If you call in North America, the number is 1-800-474-6836 and for all
    other regions, click here:
    http://WWW8.HP.com/us/en/contact-HP/WW-contact-us.html

    Take care

  • DeskJet 932C, you can print with just replace the black ink cartridge?

    My question is basically simple.  The printer DeskJet 932C can operate with only black ink?  Color ink was empty for a while now, but the printer kept working, printing in black and white.  Due to the cost of the ink and the absence of any income available, we just changed the black ink cartridge.  The problem now is that the printer will not print not even black and white.  Do I have to scrape some funds to replace the color ink cartridge, or y at - it another way to get the printer working with just the new black cartridge?

    Thank you in advance!

    Michael Sponable

    Hello

    Your printer can print in black only, but up to a certain point , you need tri-cartouche color otherwise it will not print. It's a little late now, otherwise if you only need to print B & W, a monochrome laser printer is very good and much cheaper to run (in terms of cost per page).

    Kind regards.

Maybe you are looking for