HP Envy 7640 (E4W47A): do not hold paper photo 13x18mm on set.

Similar Questions

• HP Envy 7640: HP Envy 7640 Scanner does not work.

  I got a new printer HP Envy 7640. Prints beautifully, but the scanner does not work. I can not make copies, I can't scan something and send it by e-mail or save it in my flash drive, and of course I can't print with my hp pc. I followed the instructions I found in the doctor but it does not work either. I followed the instructions I found on this forum and it does not work either. What can I do?

  I had to go back, because the scanner came broken from the factory. Then they gave me another printer and has so far been working well. Thank you.

• HP Envy 7640 all-in-one: cannot print photos using HP Envy 7640 of the photo tray

  Photo will not print from the photo tray. When I try to print the photo tray is not recognized. I asked about this problem before and I had the printing of photos with Windows Photo Viewer and that worked for me after that I changed the settings as shown. But now it will work for a few photos and then stop working and go back to not recognize the photo tray. I have all the right settings. I unloaded and reloaded the photo paper. Did not help. I tried to print from WIndows and Windows 10 photo App Picasa Photo Viewer. Will not recognize the photo tray. When I load the window of the printer photo paper will not let me choose the photo tray. So I can't yet do this way. I don't understand why it will work sometimes and now not at all. Help, please. I love this printer, but it gets so frustrating. Thank you.

  Hi @Carlene1,

  Since you are able to get the picture to print, which would indicate that the question is in the software, not the hardware. You should be able to print from programs other than the Windows Photo Viewer. If you experience problems when you try to print from other programs, I recommend that you contact the manufacturer of the software.

  Windows supports

  Picasa and Picasa Web Albums Help

  If this help will testify of my answer by pressing the 'thumbs up' below, or click on the button "Accept as Solution" if I helped you reach a solution.

• HP officejet 4652: will not hold paper printer-get message paper

  Get message "on paper" don't shoot the sheet in the printer printer 4652

  Hi @jb19431,

  Thank you for reaching out to the forums! I understand that you get the message 'out of paper '. I'd love to help you.

  I'd try step 4 of this document for cleaning of the flow of the rollers and step 5: reset the printer: paper jam error.

  If the problem is resolved and that you appreciate my help, please click on the button "Accept as Solution" and the "Thumbs Up". Let me know how make you out. See you soon!

• HP Envy 7640: HP Envy 7640 Panel does not when touched

  On the powers and control panel displays, but when touch none of the controls (copy, fax, scan, etc.), nothing happens.  I can print and scan from my computer. The wireless light when connected to WiFi.

  I tried to turn the power off and then turn it on. Once again, the Panel lights up, but does not. Software/firmware update. Fax Test reports pass in all areas.

  Powered on, unplug the unit from the wall. Wait 10 minutes. Reconnect the unit to the wall outlet with no power strip or surge protector. Unit of power on if it is not lit. Status now?

• HP PSC Photosmart 2410 - Photo printing ok on normal, but not on paper photo paper?

  Hello

  Can you help me?  I recently tried to print photos on photo paper (that I have not had problems with before), but the printing result is that colors and therefore the photos are fine for the first third of the photo book but then became pink and blue stripes.  I would have thought it was toner related but print the same photos on normal quality paper and the photo is good.

  Before I throw the current toner can anyone comment?

  Thank you

  Jecs

  EC says:

  Can you help me?  I recently tried to print photos on photo paper (that I have not had problems with before), but the printing result is that colors and therefore the photos are fine for the first third of the photo book but then became pink and blue stripes.  I would have thought it was toner related but print the same photos on normal quality paper and the photo is good.

  It seems that you are low on the yellow ink.  When printing in ink mode to photo mode is used more quickly and that the cartridge is low it may not able to cope with the demand.  Plain paper using ink at a more leisurely pace and a photo can be printed correctly in plain paper mode.  A new cartridge should solve your problem.

• C7280 will not feed paper photo kirkland

  I tried to print on the LB 69 professional document brilliant Costco Kirkland brand ink jet.  The printer goes through the motions and resembles his impression and then blocking the printer.  In the past, I was able to print several sheets, but now the printer keeps any interference.  I have the printer off, it unplugged and reset all the different procedures and nothing seems to work.  Y at - it a particular setting should I use to print on this paper?

  Hi BigPoppa54,

  Welcome to the Forums of HP Support! I see that you are no longer able to print on your lb 69 Costco Kirkland brand professional glossy inkjet paper for your HP Photosmart C7280, but the printer keeps jamming. You have never had a problem before, what happens just started. I have a few questions for you:

  1. what type of paper you are selecting in the paper/quality tab?

  2. what bin you use to print photos of?

  3. how many photos you load in the tray?

  4. have you already tried to clean the rolls of paper, I would like you to follow the steps listed here: 'paper jam' Message displays on the all-in-one

  I'll watch for your reply.

  Thank you

• HP Envy 7640 e-all-in-one Seri: HP Envy 7640 does not print

  Printer locked up - line said that the printer's paper (not) and it was offline (no). I unplugged, restarted the computer and the printer. Followed all the basic troubleshooting tips and stupidly the suggestion to reset all printers. Big mistake, now zero printers happen when I try to add. The search option does not either. Is it my computer? I don't think so. This is a NEW printer - printer only a dozen or so articles. Help, please!

  Welcome to the HP community @ellumare,

  I read on your desire 7640 does not although you receive an "Out of Paper" error, the printer showed as 'offline' and currently cannot add printer on your Mac with 10.7.

  Here's what I would recommend. Try troubleshooting the equipment first, because if there is a problem with the unit, this will lead to software problems and troubleshooting cycle can get tedious.

  1. power reset the printer and make sure the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on.

  Turn on the printer.
  With the printer, unplug the power cord at the back of the unit.
  Unplug the power cord from the wall outlet.
  Wait at least 15 seconds.
  Plug the power cord into the wall outlet.
  Reconnect the power cord to the back of the unit.
  If the printer does not by itself, press the Power button to turn it on.

  2. try to make a copy of the front of the printer. If the work of copies successfully, go to step 3, if the copies do not work, tell me what happens when you try to make them as there is most likely a hardware problem.

  3. from your Mac:

  1. Reset the printing system
  2. Repair disk permissions
  3. Restart the Mac.
  4. Click on this link to download and install the full features and software driver: HP ENVY 7640 e-all-in-One Printer series full feature software and drivers
  5. Print from text editing and other test applications and also try to scan from HP Scan/HP Utility.

  I hope this helps, and I hope to hear the result!

  Tip: Make sure that the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on.

• HP Envy 7640: HP Envy 7640 does not copy the all-in-One

  I have a variant of other posts on this site.  My desire 7640 doesn't copy, either on the glass, or through the feeder directly but only if it has been idle for some time.  I get the message that it is scanning and paper feeds, but the wheel just spins and nothing to copy.  However, if I then turn off, restart and then try and copy, it works fine.

  I downloaded the drivers the most recent (February 3, 2015), so I think I am up to date.  Moreover, when I download the drivers, it seems to install on my Mac - that somehow 'transferred' to the printer itself?  The reason why I ask, is that if you copy something, there is no interaction with the Mac (that I know of) and I want to make sure that the printer has made more recent drivers.

  Any ideas?

  Thank you!

  Chris

  Hi @silgec,

  Welcome to the HP Forums!

  I noticed that your HP Envy 7640 won't copy. And I'm happy to see it for you!

  First of all, I would make sure that the printer power cable is connected directly to the wall outlet, not a surge protector. Questions when it is connected to an uninterruptible power supply/Strip/surge protector power. This is true for printers and ink jet.

  Then check that the printer firmware is up-to-date, browsing through this guide, get the latest Firmware and updates.

  Let's start with the following steps, and we will see what happens!

  "Please click the Thumbs up icon below to thank me for having responded."

• HP Envy 7640: HP Envy 7640 will not print photos from the photo tray

  I bought a HP Envy 7640 today, 11/05/2016.  It will NOT print photos from the photo tray.   The printer has paper in all trays, but keep taking 8 1/2 x 11 paper rather than photo paper.  I use the default application for the display of pictures (Microsoft Office 2010) and have tried selecting both the 4x6in of the index card. and sizes of 4 x 6/10 x 15 cm.  The end result is the same, an image printed in the middle of the plain paper.  I searched the forums and found that two related threads.  Given that I just install the printer today, I figure there will be newer drivers in the last hour, so I finished downloading "printing HP and Scan doctor."  He finds a "Match of Port issue" and that fixed it, but when I printed another picture, he was still on plain paper.  If I remove the paper and leave only in photo paper, the printer throws a fit and said that it is out of paper.  Any ideas?  I'm not a newbie, but in more than 20 years of use of HP products, this is the first time that I had to fill out a problem for a Board of Directors.  (And with the instant the ink program, it starts to accumulate the number of my printing without a single success.)

  RESOLVED - photo, once you select the printer & paper, you must go into OPTIONS, then the properties of the printer, then go to the paper/quality tab, then the paper Source and select manually the specific bac (bac/Photo main tray).  Sheesh, should we not automatic as soon as you select the paper size?

• HP ENVY 4504: Micron WILL NOT GO BY PRINTER KODAK PREMIUM PHOTO PAPER 280 x240GM

  My HP ENVY 4504 printer will not feed Kodak premium photo paper 240 gms through

  Hello

  First if you please the way you load photo first papers. Have you tried HP papers with the same thickness? Please check your loading process using the following Manual:

  http://h10032.www1.HP.com/CTG/manual/c03784120.PDF

  Kind regards.

• HP Envy 7640: Wizard of the printer does not - HP Envy 7640 UDCString_UDCName error

  I am able to print, scan, copy and fax on my HP Envy 7640 printer very well.  However, when I click the icon HP Envy 7640 for the Printer Wizard just to check my ink level, for example, I get a script error.

  An error has occurred in the script on this page

  Online: 42

  Tank: 17

  Error: Unable to get the "UDCString_UDCName" reference to undefined property or null

  Code: 0

  URL: file:///C:/Program%20Files/hp/HP%20ENVY%207640%20series/Bin/HPSPProgress.hta

  Do you want to continue running scripts on this page?  YES NO

  Before I can even click on YES or NO, the screen changes to show the following. There is a yellow triangle with an exclamation mark next to this error:

  HP Printer Wizard

  Series\Bin\UDC_files/UDC_Main.JSON HP HP ENVY 7640 C:\Program

  Series\Bin\UDC_files/tasks.JSON HP HP ENVY 7640 C:\Program

  Series\Bin\UDC_files/URL.JSON HP HP ENVY 7640 C:\Program

  Series\Bin\UDC_files/localize_1033.JSON HP HP ENVY 7640 C:\Program

  When I click OK, I get:

  HP Printer Wizard

  Stop running this script?

  A script on this page slows down your web browser to run slowly. If it continues to run, your computer may become unresponsive.

  I connect to Internet through LAN.  My printer is connected to my pc through USB.  I do not use of wireless.

  I did not any changes to software or driver.

  I read through many solutions in this forum and tried several.  I disabled my firewall and antivirus first.  None of them have worked. I tried the SCLiteFix_299026.exe, the missing persons files difficult.  Did not work.  When I try to uninstall the printer and reinstall, I can't do that either.  I get error 2503 and 2502.

  I want to just my printer wizard to work and have been unable to find a solution.

  Maybe not all of these steps were necessary, but here's what I did and it worked! :

  (1) open HP Support Assistant icon on desktop.  It is a white question mark in a blue circle.

  (2) HP Support Assistant should show all HP devices.  Find your printer and click on UPDATES.  (Mine had no updates pending, but I clicked on UPDATE anyway)

  3) click on Diagnostics and tools

  4) click on HP print and Scan doctor.  Select your printer and click NEXT

  (5) you will get DIFFICULTY PRINTING and SCANNING of DIFFICULTY.  I chose the DIFFICULTY of ANALYSIS

  (6) when he finished, a screen opens and says "If you still have problems with your product, here are a few options for additional support.   Physically, I removed the printer cable to the USB port and choose "UNINSTALL AND REINSTALL with the latest version of the software".  I wasn't expecting to work, but he did.

  (7) I rebooted.  When my pc came, I began to other programs or applications.  I have disabled the firewall software and anti-virus temporarily.

  (8) I have re-inserted cable printer to a USB port

  (9) I open the HP Envy 7640 installation disc and click with the right button on the file: E7640x64.msi.  I clicked on install

  (10) software installed without error.  I then went to my office, clicks on the icon HP ENVY 7640 series... and VOILA!  My Printer Wizard now works!

  (11) I turned on my firewall and anti-virus back and I'm IN business

  Hope these instructions can help someone else.

• HP ENVY 7640: wireless radio does not want 7640

  Buy this printer recently worked for about 20 minutes.  The printer says THE WIRELESS RADIO NOT FUNCTIONING.  Advice or should she be returned.

  Hi @HAYHEATH,

  Thank you for visiting the Forums from the HP Support! I see that you have found a "Wireless Radio does not" error message on your new HP Envy 7640.

  Contact our technical support HP 800-474-6836 because this can be a hardware problem. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

  http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  I hope this helps!

• HP ENVY 7640: new HP Envy 7640 will not feed documents in scan mode

  New HP ENVY 7640 will not feed for scanning documents.  It transmit documents in copy mode but not when you try to scan several pages.

  Hello

  Thank you for using the HP Forums.

  Have you installed the software features FULL?

  If this isn't the case, please download and install the FULL features software:

  http://support.HP.com/us-en/drivers/selfservice/HP-envy-7640-e-all-in-one-printer-series/6617267/model/6617268#Z7_3054ICK0K8UDA0AQC11TA930C7

  Once you have done this, launch the Scan software (via the HP printer Assistant) and make sure that the source is "heavy use document feeder.  (Example shown)

  

  For more tips scan, please reder to this resource:

  Scanning for Dummies

  Your printer uses the NEW interface of scanning.

  Hope that helps!

• HP ENVY 7640 e-all-in-one: e-mail through mobile phone photo printing. Need to print on photo paper

  New to the forum and new for printer HP (HP ENVY 7640). My question is, if my printer is loaded with paper and photo paper, it automatically by default paper when trying to print photos, e-mail from my cell phone.

  I have to remove the paper from the bin of the printer in order to print on photo paper?

  Hello

  Looks like Yes, you remove normal documents. I ran a few tests on my printer ready 7640 want and he knows the size of the photo paper, that I put (from the screen of the printer), but ONLY 4 x 6 prints.

  Hope this answer your question.

  Kind regards.