HP Envy 7640: HP Envy 7640

My HP Envy printer hangs after 15 minutes and I can inspire them to do anything unless I unplug it and plug it in again.  Any suggestions

Hello @jedaly ,

Welcome to the HP forum.

I understand that your printer stops responding after 15 minutes of inactivity.

I want to help you with this.

If the power cord is plugged into a surge protector or powerbar, unplug it.

Then plug the printer into its own wall outlet.

If it is plugged directly into a wall outlet, try the reset, I sent via private message.

Also, if your printer is as new as I suspect it is, please call our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

Tags: HP Printers

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