HP Envy 7640 & PDF files

Having the same problem, I'm trying to print a pdf file.     All ideas

Hello

Thanks for the comments.

You can try another program PDF? We saw this for the other users (using Win 10), and when they used another program PDF, the problem is solved.

Thank you.

Tags: HP Printers

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    Remove and uninstall Acrobat Reader. Now download and install Acrobat Reader DC from the Adobe web site. Try now.

  • HP ENVY 4500 does not print a PDF file

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    Welcome to the HP Forum! It is a wonderful location to converse with the community, get help and advice.

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    Please let me know if that solves the problem, or if you need assistance

    See you soon

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    http://www.techsupportalert.com/best-free-OCR-software.htm

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    3) click on Diagnostics and tools

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    (6) when he finished, a screen opens and says "If you still have problems with your product, here are a few options for additional support.   Physically, I removed the printer cable to the USB port and choose "UNINSTALL AND REINSTALL with the latest version of the software".  I wasn't expecting to work, but he did.

    (7) I rebooted.  When my pc came, I began to other programs or applications.  I have disabled the firewall software and anti-virus temporarily.

    (8) I have re-inserted cable printer to a USB port

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  • Want 7640: HP Envy 7640 Windows 10 touble connection

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    Hey @alexbunt,

    Welcome to the Forums of HP Support!

    I see that you have problems when printing from your computer on Windows 10 to your wireless connected e HP ENVY 7640 printer all-in-one. I would like to help you to solve this problem today!

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    Step 1: Remove the driver:

    1. click on the Start button

    2. type programs and features. If a search does not start automatically, you will need to type programs and features in the area of "Ask Me anything".

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    9. in devices and printers are looking for your HP Envy. If you see if if please right click above and choose 'Remove' or 'Remove'.

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    11. click on the drivers tab

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    14. Select OK

    15. click apply and then OK in the print server properties window.

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    Step 2: Remove temporary files:

    1. click on the Start menu

    2. type run. Click on Run to launch the run dialogue box.

    3. tap folder in the run box, and then click OK

    4. when the Temp folder, open select Ctrl + A at the same time on your keyboard. Everything in this folder will highlight now.

    5. Select the "delete" button on your keyboard. The Temp folder contains the temporary internet files. None of the actual files or folders on your computer will be affected by deleting Temp files. A Temp file should you will automatically get the pop up to 'jump' this point.

    6. close the Temp folder when it is empty

    7. right-click the recycling bin on your desktop and select empty recycling bin. Please proceed to the next step.

    Step 3: Install the device:

    1. Please click here to download and install the package to the full functionality of the software and the driver for your printer
    2. Once the download is complete, follow the prompts on the screen to install your printer

    Once installation completed test print.

    If these steps solved your problem, please click "I accept as a Solution." You can also click the "Kudos, Thumbs Up" on the right to say "thanks!"

    I would like to know how it goes!

  • 'Scan to Network Folder' is available with envy 7640?

    I am interested in replacing JO 8600 (N911) with envy 7640 iin all-in-one.

    The 7640 has a similar feature that I use now with the 8600 where you can scan file to the network folder? If this is not the case, what current all-in-one models offer this?

    Please let me know.  Thank you.

    Hello

    This is not supported on the Envy 7640, direct scan to a shared folder is only supported on select HP Officejet and Laserjet printers.

    You can check the Officejet from HP 8710 that provide these capabilities:

    Scan digital files directly to email, network folders, and the cloud with preloaded business apps.
    

    http://store.HP.com/us/en/PDP/HP-OfficeJet-Pro-8710-all-in-one-printer

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    I tried to clean the print head, printer re-aligh, changed the cartridges... I am at a loss of what to do next.

    Can someone help me please?

    Hello! Welcome to the community of HP @LDZ1

    I saw your post on the printing color ink is no longer and I wanted to drop in with my own suggestions. As it appears you have tried most of the steps in solving this problem, please visit the link below and try measures that have not been made. If the color still not print, contact HP to see on a replacement or to trade in the printer.

    HP printers - color or black ink prints do not

    Click on the thumb to below testify my help!
    Click on the "accept as Solution" if I'm you guide to a solution!

    Contact HP:
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