HP G6 2225TU finger singal roll does not

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  When start you / see: Easy going on?

  You may be running HP SimplePass Version 8.0.0.57 or some other SimplePass 8.x?

  ======================================================================================

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• Y40 elan touchpad two finger click right does not work in Win 8.1 64 bit

  
  

  I was able to activate the right click by editing the registry. Here are all the keys of my Elantech.

  REGEDIT4
  
  [HKEY_CURRENT_USER\Software\Elantech]
  
  "InstallTimeStamp"="" 2014/9/3 4 / 7:40 ".
  
  "DriverVersion"="ETDWare PS/2 - X 64 11.4.39.1_WHQL.
  
  "ScreenOrientation" = DWORD: 00000000
  
  "Version" = "11.4.39.1."
  
  'InstallDir"="C:\\windows\\System32\\DriverStore\\FileRepository\\etd.inf_amd64_002076a50acbb271 '.
  [HKEY_CURRENT_USER\Software\Elantech\DeviceInformation]
  
  "KBCSupportMode" = DWORD: 00000000
  
  "KBCMode" = DWORD: 00000000
  
  "DevicePort" = DWORD: 00000000
  
  "Port0_MasterDeviceType" = dword:00002030
  
  "Port1_MasterDeviceType" = DWORD: 00000001
  
  "Port2_MasterDeviceType" = DWORD: 00000001
  
  "Port3_MasterDeviceType" = DWORD: 00000001
  
  "Port0_SlaveDeviceType" = DWORD: 00000001
  
  "Port1_SlaveDeviceType" = DWORD: 00000001
  
  "Port2_SlaveDeviceType" = DWORD: 00000001
  
  "Port3_SlaveDeviceType" = DWORD: 00000001
  
  "Port0_MasterIsConnected" = DWORD: 00000001
  
  "Port1_MasterIsConnected" = DWORD: 00000000
  
  "Port2_MasterIsConnected" = DWORD: 00000000
  
  "Port3_MasterIsConnected" = DWORD: 00000000
  
  "Port0_SlaveIsConnected" = DWORD: 00000000
  
  "Port1_SlaveIsConnected" = DWORD: 00000000
  
  "Port2_SlaveIsConnected" = DWORD: 00000000
  
  "Port3_SlaveIsConnected" = DWORD: 00000000
  
  "Port0_MasterEnable" = DWORD: 00000001
  
  "Port1_MasterEnable" = DWORD: 00000001
  
  "Port2_MasterEnable" = DWORD: 00000001
  
  "Port3_MasterEnable" = DWORD: 00000001
  
  "Port0_SlaveEnable" = DWORD: 00000001
  
  "Port1_SlaveEnable" = DWORD: 00000001
  
  "Port2_SlaveEnable" = DWORD: 00000001
  
  "Port3_SlaveEnable" = DWORD: 00000001
  
  "Port0_MasterDeviceMode" = dword:00000020
  
  "Port1_MasterDeviceMode" = DWORD: 00000000
  
  "Port2_MasterDeviceMode" = DWORD: 00000000
  
  "Port3_MasterDeviceMode" = DWORD: 00000000
  
  "Port0_SlaveDeviceMode" = DWORD: 00000000
  
  "Port1_SlaveDeviceMode" = DWORD: 00000000
  
  "Port2_SlaveDeviceMode" = DWORD: 00000000
  
  "Port3_SlaveDeviceMode" = DWORD: 00000000
  [HKEY_CURRENT_USER\Software\Elantech\DeviceMsg]
  
  'DebugLength' = dword:0000005 c
  
  "DeviceMode" = dword:00000020
  
  "PowerSuspendTimes" = DWORD: 00000000
  
  'LastSuspendTime' = '"20141115-14-20-55.
  
  "0" ="0000000035FA."
  
  '1 ' =' 0000000035AA. '
  
  '2' = '000000003500. '
  
  "3" ="34AD00000000."
  
  "4" ="3CA 700000000.
  
  "5" ="3CA 800000000.
  
  "6" ="3CD43CF535FA."
  
  "7" ="34D434E635FA."
  
  '8 ' =' 34D434E635FA. '
  
  "9" ="34D434E635FA."
  
  '10 ' =' 34D434E935FA. '
  
  "11" = "00000000353C."
  
  '12' = '000000003503. '
  
  '13' = '000000003500. '
  
  '14 ' =' 34D434F235FA. '
  
  "15" = "000000003500."
  
  "16" ="34D434F835FA."
  
  "17" ="34D4340035FA."
  
  '18 ' =' 34D434E935FA. '
  
  '19' = '00000000356A '.
  
  '20' = '000000003550. '
  
  '21 ' =' 0000000035B 4.
  
  "22" ="34D434F835FA."
  
  '23 ' =' 34D4340135FA. '
  
  '24 ' =' 34D434E935FA. '
  
  "25" = "000000003569."
  
  "26" = "00000000355F."
  
  "27" = "000000003500."
  
  "28" ="34D434F835FA."
  
  "29" ="34D4340235FA."
  
  "30" ="34D434E935FA."
  
  "31" = "000000003520."
  
  "32" = "000000003515."
  
  "33" = "00000000350E."
  
  "34" ="34D434F835FA."
  
  '35 ' =' 34D4340335FA. '
  
  "36" ="34D434E935FA."
  
  "37" = "000000003506."
  
  "38" = "000000003519."
  
  "39" = "000000003597."
  
  "40" ="34D434F835FA."
  
  '41 ' =' 34D4340435FA. '
  
  "42" ="34D434E935FA."
  
  "43" = "000000003502."
  
  "44" = "000000003543."
  
  "45" = "000000003504."
  
  "46" ="34D434F835FA."
  
  "47" ="34D4340035FA."
  
  '48 ' =' 34D434F835FA. '
  
  "49" ="34D4340735FA."
  
  "50" ="34D434F835FA."
  
  "51" ="34D4340035FA."
  
  '52 ' =' 34D434F835FA. '
  
  '53 ' =' 34D4340135FA. '
  
  '54 ' =' 34D434E635FA. '
  
  "55" ="34D434F835FA."
  
  '56 ' =' 34D4340035FA. '
  
  '57 ' =' 34D434F835FA. '
  
  '58 ' =' 34D4340735FA. '
  
  '59 ' =' 34D434E935FA. '

  
  "60" = "000000003500."
  "61" = "000000003501."
  "62" = "000000003564."
  '63 ' =' 34D434F435FA. '
  '64 ' =' 34AD00000000. '
  '65 ' =' 3CA 700000000.
  '66 ' =' 3CAE00000000. '
  '67 ' =' 3CA 800000000.
  '68' = '000000000000 '.
  '69' = '000000000000 '.
  '70' = '000000000000 '.
  '71' = '000000000000 '.
  '72' = '000000000000 '.
  '73' = '000000000000 '.
  '74' = '000000000000 '.
  "75" ="14AD00000000."
  ' 76 '=' 1 CA 700000000.
  ' 77 '=' 1 CA 800000000.
  "78" ="1CD41CF835FA."
  '79 ' =' 34D4340035FA. '
  "80" ="34D434F835FA."
  '81 ' =' 34D4340635FA. '
  '82 ' =' 34D434F835FA. '
  '83 ' =' 34D4340335FA. '
  "84" ="34D434F835FA."
  "85" ="34D4340035FA."
  "86" ="34D434E635FA."
  "87" ="34AD00000000."
  '88 ' =' 3CA 700000000.
  '89 ' =' 3CAE00000000. '
  '90 ' =' 3CA 800000000.
  '91 ' =' 3C973C020000. '
  "DebugDataSaveComplete" = DWORD: 00000001

  [HKEY_CURRENT_USER\Software\Elantech\Favorite]
  "IndexCount" = DWORD: 00000001
  "0"="------"C:\\Program Explorer\\iexplore.exe\ Program.

  [HKEY_CURRENT_USER\Software\Elantech\OtherSetting]
  "IconType" = DWORD: 00000000
  "DisableWhenDetectUSBMouse" = DWORD: 00000000
  "DontSwapUIButtionSetting" = DWORD: 00000000
  "MustOpenMouseProperties" = DWORD: 00000000
  "DisableShowGestureCursorIcon" = DWORD: 00000000
  "EnableASUSACPIFunction" = DWORD: 00000000
  "EnableASUSNotifyFunction" = DWORD: 00000000
  "ShowTopIconWhenDeviceOnOff" = DWORD: 00000000
  "DisableAutoScreenOrientation" = DWORD: 00000001
  "ScreenOrientationValueToKernel" = DWORD: 00000000
  "AlwaysShowOneFingerTrayicon" = DWORD: 00000000
  "ForceEnableStatusWhenResume" = DWORD: 00000001
  "ForceEnableStatusWhenSuspend" = DWORD: 00000001
  "ForceEnableStatusWhenFUS" = DWORD: 00000001
  "ForceEnableStatusWhenLogOff" = DWORD: 00000001
  "ForceEnableStatusWhenShutdown" = DWORD: 00000001
  "TemporaryEnableStatusAtLoginScreen" = DWORD: 00000001
  "LaunchUserModeHook" = DWORD: 00000000
  "ToggleFunction_Enable" = DWORD: 00000001
  "ToggleScanCode" = dword:0000e073
  "SwitchFunction_Enable" = DWORD: 00000000
  "Switch_On_Key" = dword:0000e072
  "Switch_Off_Key" = dword:0000e071
  "EC_Notify_Enable" = DWORD: 00000001
  "EC_Notify_Inhibit_WhenForceEnable" = DWORD: 00000000
  "EC_Notify_On_Port" = dword:00000097
  'EC_Notify_On_Data' =: 00000002
  "EC_Notify_Off_Port" = dword:00000097
  "EC_Notify_Off_Data" = DWORD: 00000001
  "ScrollSupportAutoFocus" = DWORD: 00000000
  "EnableCheckAndUpdateKernelPortStatus" = DWORD: 00000001
  "DisableECNotifyAtOnce" = DWORD: 00000000
  "DisableECNotifyByScanCode" = DWORD: 00000000
  "EnableTPWhenLidOpen" = DWORD: 00000000
  "IsSupportAcerFunction" = DWORD: 00000000
  "CustomerDefinition" = dword:00000008
  "HardwareID" = dword:00000615
  "FiveButtonSizeTP" = DWORD: 00000000
  "FiveButtonSizePST" = DWORD: 00000000
  "IsUsbMousePlugIn" = DWORD: 00000000

  [HKEY_CURRENT_USER\Software\Elantech\PointStick]
  "Button_Left" = DWORD: 00000000
  "Button_Left_Ex"=""
  "Button_Left_Path"=""
  "Button_Middle" = DWORD: 00000001
  "Button_Middle_Ex"=""
  "Button_Middle_Path"=""
  "Button_Right" = DWORD: 00000001
  "Button_Right_Ex"=""
  "Button_Right_Path"=""
  "Z_Enable" = DWORD: 00000001
  "Z_Drag_Enable" = DWORD: 00000001
  "Z_ReleasetoSelect" = DWORD: 00000001
  "Z_Func" = DWORD: 00000000
  "Z_Select_Speed" = dword:00000004
  "SC_V_Enable" = DWORD: 00000001
  "SC_H_Enable" = DWORD: 00000001
  'SC_Speed' =: 00000002
  "SC_Free_Enable" = DWORD: 00000001
  "SC_Func" = DWORD: 00000000
  "STV_Slider" = dword:00000004
  "DualMode_PST_Mode" = DWORD: 00000001

  [HKEY_CURRENT_USER\Software\Elantech\PSTDisplay]
  "Button_Display" = DWORD: 00000001
  "Z_Display" = DWORD: 00000001
  "STV_Display" = DWORD: 00000001

  [HKEY_CURRENT_USER\Software\Elantech\SmartPad]
  "Button_Enable" = DWORD: 00000001
  "Button_Left" = DWORD: 00000000
  "Button_Left_Ex"=""
  "Button_Left_Path"=""
  'Button_Middle' =: 00000002
  "Button_Middle_Ex"=""
  "Button_Middle_Path"=""
  "Button_Right" = DWORD: 00000001
  "Button_Right_Ex"=""
  "Button_Right_Path"=""
  "ClickPad_LeftCorner_Click_ShowItem" = DWORD: 00000001
  "ClickPad_LeftCorner_Click_Enable" = DWORD: 00000001
  "ClickPad_LeftCorner_Click_Func" = DWORD: 00000000
  "ClickPad_LeftCorner_Click_Path"=""
  "ClickPad_RightCorner_Click_ShowItem" = DWORD: 00000001
  "ClickPad_RightCorner_Click_Enable" = DWORD: 00000001
  "ClickPad_RightCorner_Click_Func" = DWORD: 00000001
  "ClickPad_RightCorner_Click_Path"=""
  "ClickPad_Two_Finger_Click_ShowItem" = DWORD: 00000001
  "ClickPad_Two_Finger_Click_Enable" = DWORD: 00000001
  "ClickPad_Two_Finger_Click_Func" = DWORD: 00000001
  "ClickPad_Two_Finger_Click_Path"=""
  "ClickPad_Three_Finger_Click_ShowItem" = DWORD: 00000000
  "ClickPad_Three_Finger_Click_Enable" = DWORD: 00000000
  'ClickPad_Three_Finger_Click_Func' =: 00000002
  "ClickPad_Three_Finger_Click_Path"=""
  "ClickPad_Four_Finger_Click_ShowItem" = DWORD: 00000000
  "ClickPad_Four_Finger_Click_Enable" = DWORD: 00000000
  'ClickPad_Four_Finger_Click_Func' =: 00000002
  "ClickPad_Four_Finger_Click_Path"=""
  "Zoom_Enable" = DWORD: 00000001
  "Zoom_STV_ShowItem" = DWORD: 00000001
  "Zoom_STV" = dword:00000004
  "Rotation_Enable" = DWORD: 00000000
  "Rotation_Circular_ShowItem" = DWORD: 00000000
  "Rotation_Circular_Enable" = DWORD: 00000000
  "Drag_Enable" = DWORD: 00000001
  "Drag_Radio" = DWORD: 00000000
  "Drag_Radio2_Slider" = dword:00000004
  "Drag_Delay_Time_Adjust_Enable" = DWORD: 00000000
  "Drag_Delay_Time_Adjust_Value" = dword:000001f4
  "SC_Enable_ShowItem" = DWORD: 00000000
  "SC_Enable" = DWORD: 00000001
  "SC_V_ShowItem" = DWORD: 00000001
  "SC_V_Enable" = DWORD: 00000001
  "SC_H_ShowItem" = DWORD: 00000001
  "SC_H_Enable" = DWORD: 00000001
  "SC_AutoScroll_ShowItem" = DWORD: 00000000
  "SC_AutoScroll_Enable" = DWORD: 00000000
  "SC_InertialScroll_ShowItem" = DWORD: 00000001
  "SC_InertialScroll_Enable" = DWORD: 00000001
  "SC_ContinueScroll_ShowItem" = DWORD: 00000000
  "SC_ContinueScroll_Enable" = DWORD: 00000000
  "SC_Reverse_ShowItem" = DWORD: 00000001
  "SC_Reverse_Enable" = DWORD: 00000000
  'SC_Speed' =: 00000002
  "SC_Speed_Has_8_Level" = DWORD: 00000000
  "SC_Free_Enable" = DWORD: 00000000
  "Tap_Enable" = DWORD: 00000001
  'Tap_T1_Time' = dword:000000 c 8
  "Tap_Activate_Enable" = DWORD: 00000001
  "Tap_One_Finger_Enable" = DWORD: 00000001
  "Tap_Two_Finger_ShowItem" = DWORD: 00000001
  "Tap_Two_Finger_Enable" = DWORD: 00000001
  "Tap_Two_Finger" = DWORD: 00000001
  "Tap_Two_Finger_Ex"=""
  "Tap_Two_Finger_Path"=""
  "Tap_Three_Finger_ShowItem" = DWORD: 00000001
  "Tap_Three_Finger_Enable" = DWORD: 00000001
  'Tap_Three_Finger' =: 00000002
  "Tap_Three_Finger_Ex"=""
  "Tap_Three_Finger_Path"=""
  "STV_Enable" = DWORD: 00000001
  "STV_Slider" = dword:00000005
  "Palm_Enable" = DWORD: 00000001
  "Palm_Slider" = dword:00000003
  "Palm_Always_Enable" = DWORD: 00000001
  "Pen_Function_Enable" = DWORD: 00000000
  "PageUpDown_Enable" = DWORD: 00000000
  'PageUpDown_Kind' =: 00000002
  "ThreeFingerMove_Enable" = DWORD: 00000001
  "ThreeFingerMoveUp_Enable" = DWORD: 00000001
  "ThreeFingerMoveUp_Func" = dword:00000022
  "ThreeFingerMoveUp_Mode" = DWORD: 00000000
  "ThreeFingerMoveDown_Enable" = DWORD: 00000001
  "ThreeFingerMoveDown_Func" = dword:00000023
  "ThreeFingerMoveDown_Mode" = DWORD: 00000000
  "ThreeFingerMoveLeft_Enable" = DWORD: 00000000
  "ThreeFingerMoveLeft_Func" = dword:00000300
  "ThreeFingerMoveLeft_Mode" = DWORD: 00000000
  "ThreeFingerMoveRight_Enable" = DWORD: 00000000
  "ThreeFingerMoveRight_Func" = dword:00000301
  "ThreeFingerMoveRight_Mode" = DWORD: 00000000
  "ThreeFingerMove_UD_ShowItem" = DWORD: 00000000
  "ThreeFingerMove_LR_ShowItem" = DWORD: 00000001
  "SM_Enable" = DWORD: 00000000
  "SM_Radio" = DWORD: 00000001
  "SM_Radio2_Slider" = dword:00000004
  'SM_Up_Range' = dword:0000012 c
  'SM_Down_Range' = dword:0000012 c
  'SM_Left_Range' = dword:0000012 c
  'SM_Right_Range' = dword:0000012 c
  'SM_Triger_Counter' = dword:0000000 has
  "SL_Enable" = DWORD: 00000000
  "SL_Key" = DWORD: 00000000
  "EGS_Enable" = DWORD: 00000001
  "EGS_V_Enable" = DWORD: 00000001
  "EGS_H_Enable" = DWORD: 00000000
  "EGS_V_ShowItem" = DWORD: 00000001
  "EGS_H_ShowItem" = DWORD: 00000001
  "EGS_AutoScroll_ShowItem" = DWORD: 00000001
  "EGS_AutoScroll_Enable" = DWORD: 00000000
  "EGS_InertialScroll_ShowItem" = DWORD: 00000000
  "EGS_InertialScroll_Enable" = DWORD: 00000000
  "EGS_ContinueScroll_ShowItem" = DWORD: 00000000
  "EGS_ContinueScroll_Enable" = DWORD: 00000000
  "EGS_Reverse_ShowItem" = DWORD: 00000001
  "EGS_Reverse_Enable" = DWORD: 00000000
  'EGS_V_Area' =: 00000002
  'EGS_H_Area' =: 00000002
  'EGS_Speed' =: 00000002
  "EGS_Speed_Has_8_Level" = DWORD: 00000000
  "EGS_CornerArea_Reject_ShowItem" = DWORD: 00000000
  "EGS_CornerArea_Reject_Enable" = DWORD: 00000000
  "CircularScroll_ShowItem" = DWORD: 00000000
  "CircularScroll_Enable" = DWORD: 00000000
  "DoubleTapToOnOffDevice_ShowItem" = DWORD: 00000000
  "DoubleTapToOnOffDevice_Enable" = DWORD: 00000000
  "TPStatus_Mode" = DWORD: 00000001
  "Mag_Enable" = DWORD: 00000000
  'Mag_Kind' =: 00000002
  "Mag_P" = DWORD: 00000000
  "Mag_X" = DWORD: 00000000
  "Mag_Y" = DWORD: 00000000
  "Momentum_Enable" = DWORD: 00000000
  "Momentum_Slider" = dword:00000005
  "Momentum_Bounce_Enable" = DWORD: 00000000
  "SmartArea_Enable" = DWORD: 00000000
  "SmartArea_Up_Range" = dword:00000190
  "SmartArea_Down_Range" = dword:00000019
  "SmartArea_Left_Range" = dword:00000320
  "SmartArea_Right_Range" = dword:00000320
  "SmartArea_Radio_Button_ShowItem" = DWORD: 00000000
  "SmartArea_Radio_Button" = dword:00000004
  "SmartArea_IdleTime_Enable" = DWORD: 00000000
  "SmartArea_IdleTime_ShowItem" = DWORD: 00000000
  "SmartArea_Restrict_Move" = DWORD: 00000001
  "SmartArea_Restrict_ShowItem" = DWORD: 00000000
  "SmartArea_Restrict_Tap" = DWORD: 00000001
  "SmartArea_IdleTime" = dword:00000003
  "SmartArea_IdleTime_Unit" = dword:000003e8
  "SmartArea_Unit" = DWORD: 00000000
  "SmartArea_BreakTime" = DWORD: 00000000
  "SmartDetect_Enable" = DWORD: 00000000
  "SmartDetect_Up_Range" = dword:00000043
  "SmartDetect_Down_Range" = dword:00000043
  "SmartDetect_Left_Range" = dword:00000080
  "SmartDetect_Right_Range" = dword:00000080
  "SmartDetect_Radio_Button_ShowItem" = DWORD: 00000000
  "SmartDetect_Radio_Button" = DWORD: 00000000
  "SmartDetect_DpiX" = dword:00000348
  "SmartDetect_DpiY" = dword:00000334
  "FourFingerMove_Enable_Mode" = DWORD: 00000001
  "FourFingerMove_Enable" = DWORD: 00000001
  "FourFingerMoveUp_Enable" = DWORD: 00000001
  "FourFingerMoveUp_Func" = dword:00000022
  "FourFingerMoveDown_Enable" = DWORD: 00000001
  "FourFingerMoveDown_Func" = dword:00000023
  "FourFingerMoveLeft_Enable" = DWORD: 00000000
  "FourFingerMoveLeft_Func" = dword:00000300
  "FourFingerMoveRight_Enable" = DWORD: 00000000
  "FourFingerMoveRight_Func" = dword:00000301
  "FourFingerMove_UD_ShowItem" = DWORD: 00000000
  "FourFingerMove_LR_ShowItem" = DWORD: 00000001
  "EdgeZoom_Enable" = DWORD: 00000000
  "Edge_1F_SwipePage_Enable" = DWORD: 00000000
  "Edge_2F_SwipePage_Enable" = DWORD: 00000000
  "Tap3_Press_Enable" = DWORD: 00000000
  ' Tap3_Press_Path '=' \ 'C:\\Program Explorer\\iexplore.exe\ Program.
  "Cover_Enable" = DWORD: 00000000
  "Cover_Func" = dword:00000013
  "Grab_Enable" = DWORD: 00000000
  "Corner_Tap_Enable" = DWORD: 00000000
  "Corner_Tap_BL_Func" = dword:0000000f
  "Corner_Tap_BL_Path"=""
  "Corner_Tap_BL_Width" = dword:0000015e
  "Corner_Tap_BL_Height" = dword:0000015e
  "Corner_Tap_BR_Func" = dword:00000006
  "Corner_Tap_BR_Path"=""
  "Corner_Tap_BR_Width" = dword:0000015e
  "Corner_Tap_BR_Height" = dword:0000015e
  "Corner_Tap_TL_Func" = dword:00000013
  "Corner_Tap_TL_Path"=""
  "Corner_Tap_TL_Width" = dword:0000015e
  "Corner_Tap_TL_Height" = dword:0000015e
  "Corner_Tap_TR_Func" = dword:00000005
  "Corner_Tap_TR_Path"=""
  "Corner_Tap_TR_Width" = dword:0000015e
  "Corner_Tap_TR_Height" = dword:0000015e
  "TwoFinger_Double_Tap_ShowItem" = DWORD: 00000000
  "TwoFinger_Double_Tap_Enable" = DWORD: 00000000
  "SmartDetect_Display" = DWORD: 00000000
  "GestureEffect_Display" = DWORD: 00000000
  "FreeTyping_Display" = DWORD: 00000000
  "MultiFingerGesture_Display" = DWORD: 00000000

  [HKEY_CURRENT_USER\Software\Elantech\TempRegistry]
  "USBMouseHadPlugIn" = DWORD: 00000000

• HP Simple pass does not properly.

  I just bought a HP Envy 17 TS last Friday. And the finger print scanner does not work properly. On the basis of the recommendations of the Forum of Microsoft, I deleted and updated drivers for both the pass Simple biometric and HP.

  Here's the situation. HP Simple pass works for passwords of website and all but don't work try to use it to connect to windows itself. However, if I uninstall use the print and Pass Simple unlock this 8.1 of Windows has its own, it works. Pass Simple to reinstall and it stops working again.

  dmcbain,

  Welcome to the HP Forum.

  There are a lot of Envy 17 over there - I think left, unsaid and you details give a better idea - it should be sufficient because they are similar in nature (structure and file locking).

  It is likely that your laptop came with HP SimplePass version 8.x installed - it's the Softex version and it should work pretty well, and he would be able to get along with native login provided with Windows 8.1.

  You could try the following to see if you can get things back in order.

  Reminder: For best results, do not skip a recommended reboot sequence.

  • Make sure that all of your Windows updates are complete and up-to-date.  This is essential.  On a new system, it takes a few laps and restarts.  Once updates are complete, you can, if you like to put updates 'Notification' for the future.  If you install a new Windows updates, restart the laptop.
  • If you have not yet, download install .NET Framework 4.5.1: Microsoft .NET Framework 4.5.1
  • If you install the framework, reboot the laptop and connect
  • Create a Restore Point create a restore - Win7 Point OR create a restore point Win8
  • Start > type anywhere 'rebecca' or Recovery Manager >
  • Click here to start the Recovery Manager > under "I need immediate help" >
  • Drivers and reinstall Applications > find and reinstall your driver fingerprint sensor fingerprint validity
  • Close all your programs and shut down your computer
  • Unplug everything (little unifying for the keyboard / mouse external can stay)
  • Perform the Hard Reset for your laptop
  • Start the computer and connect

  Consider: you can probably run the version of HP SimplePass 6.x on this system - it is AuthenTec version, fully functional in terms of features and support webcards and Windows logon, too.

  See the following to download and install HP SimplePass version 6.x.  You can skip the part about reinstalling your fingerprint driver - you have completed this step.

  Open the file > click Download > click 'open in Adobe Reader.

  Simple Instructions for upgrade HP SimplePass

  + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +

  HP will never call on the phone and ask for money to 'secure your PC.

  Say "No, thank you," and hang up.

  Cybercriminals can call you on the phone and claim to be from Microsoft.

  See: Microsoft Safety & Security Center

  Mark my answer "accept as Solution" when providing a solution or workaround!

  + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +

  Click on the thumbs-up Bravo !

  It's a nice way of saying 'Thank you' for help.

  While I strive to reflect best practices of HP, I do not work for HP.

• prints print sensor does not

  Hello

  IM creates hp pavilion dm4 1265dx. running in os win 8. my finger print sensor does not not pls help me.

  Try to watch this video on setting up the fingerprint reader, let me know if you get any errors:

  http://WWW8.HP.com/h20621/video-gallery/us/en/customer-care/1253402949001/set-up-a-fingerprint-reader/video/

• can't connect to windows cuz fingerpreint does not work

  Hey guys

  Since I clicked on diagnostic startup in msconfig and restarted my laptop (which is pavilion dv6 1390), I can't get through the windows log in the page cuz fingerprint reader does not work and I have fogot my password.btw for more information the speaker be rocking in this page.

  pls help me with this its driving me crazy

  BTW, the p/n is vj685ea #abv

  Hello

  Since the finger print reader does not and you have forgotten the password, you will need to reinstall the OS back to Windows that you are using Windows 7, in which you cannot reset the password until you have another administrator account.

  So once you reinstall the operating system, your computer will be set to the first day and you will lose all the data stored in the device or when running the system recovery, you can back up data by using the backup and then perform a system recovery.

  http://support.HP.com/us-en/document/c01867418

• What to do when the HP PSC 1510 printer rolls do not feed in the document

  There is paper in the tray s supposed to be inserted, the device is on, the ink cartridges ink and all the cables are well connected but when I click on the 'Print' button, the book is not out to print and it keeps telling me that "the printer is out of paper".

  This printer was working fine before. This problem occurred after it has not been used for a fe weeks. It seems that the roller does not pull paper in the printing machine.

  Any suggestion that can solve this problem would be highly appreciated

  Normally dirty rollers cause this problem. The document below the link should have instructions for cleaning the rollers, as well as additional measures to try. If this does not work, you will need to replace the printer. Let me know what happens.

  http://goo.GL/yhLhv