HP Officejet 4630: HP OFFICEJET 4630 in mode single cartridge

I just installed a new black and a color HP cartridge in my 4630 Officejet all in one printer.  Although the pages are printing black and color, when I go to copy mode it has two options for copying in black or a color copy.   I removed and replaced the cartridges thrice and aligned each time, but the screen shows always two options.

Does anyone know how to fix this?

Thanking you in advance

Hello

Could you please clarify your intent?

Whie both black and Tri-Color are installed, the menu copy should list the two copy color to make a color copy or copy black to copy a document in black and white, which is an expected behavior of the printer.

Please specify if I may misunderstood yoru intend, expect more options to show?

Tags: HP Printers

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