OfficeJet 4630: Formerly Geniune HP cartridges installed

Hello

Last week, I brought color and black cartridges. Installed the two today back a few minutes, but got previously "used Geniune HP cartridges installed, this message is only for the color cartridge. Do I need to worry? What is this message about? Why do we say "already used"?

In the ink level display all good show.

Thank you

Riou

Hi @RameshRK,

Thanks for joining the Forums of HP Support with your request message.

I understand that you have a HP Officejet 4630 e-all-in-one printer you bought a cartridge of black and tri-color and when you put them in the printer, it is said that the Tricolor cartridge has been used previously. I would like to help with that.

The message is intended to indicate reloaded or counterfeit ink cartridges, but it can also occur when a genuine HP cartridge is depleted or nearly depleted.

The error message "used, done or false detected cartridge ' refers to rate of rewards. HP Rewards are available when you install a genuine HP cartridge. If you receive this message long after you have installed a new cartridge, you can ignore.

Here is a document of support that can help you with the message "Already used genuine HP cartridges installed" - "used or false detected cartridge" or "False Advisory cartridge" Message is displayed.

Please let me know if that solves the problem, or if you need assistance.

Tags: HP Printers

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