HP Officejet 4630: Scan to Email HP Officejet 4630

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• OfficeJet pro: scanning to email

  I'm unable to scan to email it keeps coming with embedded hardware not connected but all wireless works well

  tear hair help

  Hi @Nadajak,

  Welcome to the HP Forums!

  I read your post about how you can not scan e-mail with your HP printer. I'm happy to help you!

  A few questions for you:

  • What type of printer HP do you have? example: HP Officejet 8600.

  • How is the printer connected, wireless, Ethernet or USB?

  • What iOS version do you use? http://www.whatsmyos.com

  In the meantime, please try a hard reset by following the steps in this post, How to perform a hard reset, by @Rich1. It is important that the power cable from the printer is plugged directly into the wall outlet, not a surge protector.

  If you are unable to reach a resolution, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

  I hope hear from you soon!

• HP Officejet Pro e-all-in-8610: scan to email

  I got my printer put in place so that I could scan something to my personal e-mail but my password recently changed on my email account, so it is no longer lt me scan.  When I try it says the password is incorrect, but I can't understand how to change the password in the printer so that it can connect again.  Help please!

  Spoiler (Highlight to read)

   

   

  Hi @lmdant02,

  Thank you for joining the HP Forums!

  I understand that you can't replace your password with your HP Officejet pro 8610 e-mail scan and I am happy to help you!

  Use the built-in webserver (EWS) to set up scan to email.

  NOTE:

  During the process of setting up profile, you may be prompted for the name of the SMTP server, SMTP port number or authentication information. You can contact the electronic/Internet mail service provider or system administrator to get the information. SMTP server names and the names of ports are usually easy to find by doing a search on the Internet. For example, to use terms like 'the gmail smtp server name' or 'the yahoo smtp server name' research.

  1. In the Dock, click HP utility.

     • If the HP utility is not on the dock, follow these steps:

       1. Double-click your hard drive.

       2. On the left, select Applications.

       3. Double-click the HP folder.

       4. Double-click the HP utility.

  2. Click Scan to E-mail, and then click on Start scan to E-Mail Setup. The integrated Web server opens in a new window.

     NOTE:

     If you get a message saying "Safari cannot verify the identity of the site", click on continue.

  3. Click the scanning tab, and then click Scan to E-mail Setup.

  4. Click outgoing e-mail profile.

  5. Click new and then enter your email address.

  6. Enter a name to display the control panel of the printer to identify the profile of this email.

  7. Enter or confirm the appropriate SMTP server and SMTP port information.

  8. If you usually have to enter a user name and password to connect to your e-mail account, enter this information in the fields of electronic authentication.

  9. Click Next.

  10. If you wish, enter a PIN to restrict access to this e-mail security profile.

  Source: analysis of the Panel (computer, email, MEMORY or network folder).

  If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

  I hope this information helps!

• OfficeJet Pro 8630: Officejet Pro 8630 don't Scan to Email after move to new office

  We have recently moved offices and now we can not Scan to e-mail at work (he has worked great previously).

  We are on a wireless network at the office and I can print fine, but no scan to E-mail.

  I tried the settings via the web interface, I rebooted the router and the printer, I deleted all the accounts on the web interface and created a new, but it won't always work.

  Help?

  Hey @KBoyett,

  Welcome to the Forum from HP Support.  I understand that you are unable to reconnect the scanning to e-mail, using your HP Officejet Pro 8630 e-all-in-one printer.  I would like to help.  I have a few steps, you can try that may fix this problem.

  It is optimal that you have a wireless connection.  I do not recommend restoring the default settings of your printer to make sure that all old settings scan to e-mail are deleted from the printer.  Here's how:

  • From the front of your printer, press Setup
  • Touch Tools
  • Press restore defaults

  This will clear your wireless network, Web services, and other custom printer settings.

  Then, follow these steps:

  • Connect to your wireless network (run Setup under wireless settings wireless Assistant)
  • Tap the copy icon on the lower left below to enable Web services
  • If your webservices are enabled you can now configure your scan to e-mail

  There are two ways to Setup scan to e-mail:

  Method: use the scan to e-mail Wizard to set up scan to email

  Follow these steps to use scanning to e-mail Wizard in the HP software to set up the Email scanning function.

• OfficeJet 8500 Prime will not connect to wireless for the scanning of email

  HP Officejet 8500 first.

  Western Digital N900 router

  Printer is connected to my home wireless network and wireless to my HP Pavilion laptop (which is in the same room).

  I felt for a few years and I do a LOT of scans to myself on my e-mail and rarely have problems.

  About a month ago, I got a new wireless router, and the problems started.

  I had the wireless configuration.  Printer connect to my home wireless.

  If I try to scan to e-mail, I get a message "unable to connect to the server. Check the address and the name of the server.

  I can print from my laptop very well (wireless)

  I have run the wireless network test report (which incidentially, does NOT use the default tray as specified in default values, so I have to remove the media in a status bar and replace them with paper to make turn this test).

  All passes.

  very good signal strength.

  no other network with the same ssid

  Wireless networkes detected: 3

  Channel 11

  everything looks great.

  I connect to my router (from my wireless laptop).

  My router says that the printer is on the network.

  I turned off/power on router to reset.

  I tried the reset network default printer and returning via the wireless Assistant.

  I tried another wireless (5g below)

  I got the preferred wireless network name and password several times.

  I turned the printer deactivation / activation.

  The SSID signal is using 2.4 Ghz (802.11 B + g + n) 20 / 40 mhz channel (auto) AND I ALSO tried with channel (11) just

  The router includes a 5 GHz (802.11 a + n), but the printer never sees this SSID, and tried manually enter the name and password as well.

  I get the same error every time.

  Sounds like you arehaving problems with scanning to email. Can you tell me first if you have tried all the other email accounts other than the one you are using. According to the security on the SMTP servers for the customer, you will have to go and try another account. I suggest to make a Gmail account and attempt to put in place the new feature.

  I would like to know how this happens, and I'll get back right with you!

  -Spencer

  PS I hope you had a great weekend and had a wonderful day!

• HP OfficeJet Pro 8620: HP OfficeJet Pro 8620 Scan to Email function

  HP OfficeJet Pro 8620 is a great value for all the features it offers. "Scan to Email" was one of the reasons why I bought this printer. Even if I can do this fucntion work with my gmail and iCloud emails, I feel very uncomfortable in the provision of those emails of credentials while creating this function.

  (1) only the printer stores the name username/password encrypted?

  (2) EWS don't encrypt the password while it will send to the SMTP service?

  (3) HP provides SMTP service with connected HP or HP Support Forum's securities (this forum!). I'll feel more comfortable in the use name of user and password of HP for this service than GMail or Apple

  Your help is very appreciated.

  Hello

  If I remember correctly, the printer should offer to save the e-mail address in the address book during the scan to email, I have not any access to the printer properly to ensure that.

  In addition, to add the e-mail addresses to the address book, follow these steps:
  1. open the built-in web server (EWS) by clicking on the printer homepage (SAP software HP Officejet Pro 8620 or)

  by using the IP Address of the printer from your browser (click it Ethernet or the wireless icon on the bottom of the screen to see it.)
  2. on the scan tab, click address book.
  3. click on new to add a unique e-mail address.
  4. follow the on-screen instructions. The entry is added to the address book Email.

  You can add up to 15 email addresses.

• OfficeJet Pro 6830: scan to email

  scan to send an email to a hotmail account works fine.
  but scanning to an e-mail [email protected] address is not accepted and I am asked to give a good e-mail adres, although this great woorks adres while sending an e-mail on my computer.
  who can help to tonsolve my problem?

  Hello @dinvas,

  Thanks for getting back to me with your Scan-to-Email method. I did some additional research in the area of e-mail sending the issue that you are experiencing and found the following information:

  "The ePrint server will not accept messages sent from private areas."  (Source) The e-mail domain "@xs4all.nl ' that you are having problems with a private domain would be qualified bird. That's why the scan to email to your Hotmail account works fine, but others do not.

  I hope that this clears up any confusion. If you want to explore the options of additional assistance that I recommend you to contact our Cloud telephone support queue.

  Services Cloud HPs can be reached at the 855-785-2777.

  If you do not live in the United States / Canada region, please click the link below to get help from your region number.

  Worldwide contact HP

  It has been a pleasure to work with you. I wish you good luck going forward with this!

• Set up the Scan to email on Mac with HP Officejet Pro 8500 Wireless

  Anyone know how to find the SMTP server information to set up your email inbox out when setting up scan to email on a Mac?

  Hello Rocgood.

  Please check this document.

  http://support.HP.com/us-en/document/c02914043

  Bravo!

• Scan to email app with printer Officejet 6700 Premium - attachment does not come through

  I'm trying to get the scan to email app with my printer to work.  I can get the printer to send to my email, but there is no attachment when it arrives.

  I tried to send to my email on my ipad (a .me account) as well as on my laptop (microsoft outlook).

  I set up two e-mails to the printer, the document goes through and says it's successful but when I open the email there is no attachment.

  I also added eprintcenter.com to my contacts.

  HELP Please!

  Everyone concerned, my answer to about scanning to email does not send an attachment is here.

  Re: Eprint Scan to e-mail - not attached SCAN:
  http://h30434.www3.HP.com/T5/eprint-print-apps-mobile-printing-and-ePrintCenter/eprint-scan-to-e-mail-scan-not-attached/m-p/3180271#M45314

• Server connection error - scan to email App

  Hello
  
  Out of the blue my scan to email app no longer works on my HP Officejet Pro 8600. I get the error that says check the connection to your server. I did it. My connection to the server is fine, and my WiFi signal is very strong. I have no e-printing problem I just can't scan to email more. I have unplugged, rebooted, restored and updated the firmware, but still no luck.
  
  I see that many of you are experiencing a similar problem.
  
  Help, please!
  
  Thank you!

  happytohelp01,
  
  Thank you for the phone #. The woman at HP has solved my problem. For others out there, here is the solution that helped me.
  
  -Get the IP address of your printer (can find it under Network Config under settings)
  -Type the IP address in your web browser
  -On the left side, click iPV4 under WIRED or wireless (however you are connected)
  -Click on manual DNS
  -Under favorite type 8.8.8.8
  -Under type of spare 8.8.4.4
  -Disconnect the Modem from the wall. Wait 30 seconds. Reconnect it.
  -Turn off your printer by pressing the power button. Wait 30 seconds. Turn on.
  
  I hope this helps.

• HP 6700 scan to Email

  Hello

  HP 6700 there the possibility to scan to an email without a computer such as the HP 8600 Pro?   Thank you.

  David

  No,

  Scanning to email option is a unique option for the Officejet Pro and laserjet on some models only.

  I'm afraid, it is not available for the 6700 JO, you will need to use your PC or as a solution, you can plug a drive into the key and then analyze directly into it.

• Can the 'scan to email' function work with Windows Vista?

  I would like to install the 'scan to email' function with my HP Pavilion dv4 laptop using Windows Vista.  Can it be done?  If so, how do I configure it?  Thank you.  Judy

  Thanks for your reply.  It turns out that I needed to download the Officejet 6500 Wireless on my PC software to operate.  I couldn't use the software that was already loaded laptop from my husband, who works in Windows 7.  If I had the software on my desktop computer, your instructions likely would have worked.  I appreciated you taking the time to answer.

  Judy

• "Scan to Email" app broken again

  The "Scan to Email" app (link) is again broken on my HP Officejet 6500 has more.

  Here is a picture of the error message is displayed:

  

  The printer has a network/internet connectivity, and the ePrint feature works very well. So that can't be the issue.

  Also, I have already tried rebooting printer but also unplug the power and plug it in again.

  A few months ago, I had a similar problem after 1-2 weeks is resolved again. I guess HP went count that service has been suspended and that fixed it.

  HP someone can look through the health service?

  Does anyone else have this problem?

  Thank you

  Chris

  Hi guys,.

  I am looking at the issue for you.

  I will post at the time where I have an update.

• scan to email using microsoft outlook instead of aol

  Now, my scan to email works but brings microsoft Outlook as my mail carrier instead of aol, which is my real email service provider. When my printer (officejet pro 8600) was put in place last year, aol came up as my choice by e-mail, but has stopped working the week last for some unknown reason. All attempts to put in place new has opportunities to appear as my e-mail service provider (but refuses to send anything). When I go in configure my choice of email 'from' aol is presented as a choice confirmed and tested but will not be displayed when I finished a sweep to be sent by e-mail. Help!

  Well, I went back in and looked and there was a PIN in there, but I have no recollection of ever put a. My wife and I use this computer for scanning to e-mail all the time and we don't need extra security step. Sort of, once I cleared the PIN, I could follow the steps and send it successfully scan via my email. This part works, but I was hoping that I could perform this same task on my keyboard to the computer (which I use for) because I know that my wife (real estate agent) will not like the keyboard on the printer. At least, we have a part of the problem fixed, thanks to you and maybe can find a solution in the future of this function of rear back on my desktop.  Thanks again, David.

  Tom

• cf286a: Scan to Email without a computer

  I need to configure a scan to e-mail setup in a very remote to be exploited by unschooled people. Hand written forms must be sent. Fax equipment does not have the limitations of the cell, but I have high speed internet and WiFi.  A computer cannot be used, but we need to send an email directly from the analysis. I thought a LaserJet cf286a but can buy any other model available in southern Africa. The operation must be as simple as possible. Is it possible and what model is recommended?

  Hello, the Laserjet printer you have does not support stand-alone scanning to e-mail. HP, however, has a number of inkjet printers who manage the scan to email via the pritner - pritner to installation over network with wireless access to the Internet, select web services and create a scan to e-mail with an e-mail account. You don't need a PC to configure the printer, and you don't need a PC to send scans. Here are the models that support. (I'm in the US and do not know what is available in your area)

  Photosmart 5520
  Photosmart 6520
  Photosmart 7520
  Want 5530
  Want 5640
  Want to 5660
  Want 7640
  OfficeJet 5740
  OfficeJet 8040
  OfficeJet 6500 has
  OfficeJet 6600/6700
  OfficeJet 7610
  OfficeJet Pro 8500 has
  OfficeJet Pro 8600
  OfficeJet Pro 8610/20/30