OfficeJet pro: scanning to email

Similar Questions

• HP OfficeJet Pro scan is no longer with Sierra

  I am running OS X Sierra on 2012 MBA with an HP OfficeJet Pro 8600 printer / scanner.

  I noticed that after the upgrade to Sierra that the scan function no longer works... I tried to uninstall / reinstall the device, but the problem continues... I have checked the Apple Web site and notice that the HP OfficeJet 8600 is listed as a compatible scanner.

  I note also that the 8600 OfficeJet is connected as a printer via WiFi network and worked perfectly with the captain.

  With:

  1 has anyone else experienced this problem?

  2. What if anyone has found a solution / workaround?

  TIA,

  Joel

  responsibility to provide drivers to work for an update of the OS is with the developer of this device, not Apple. visit the page of the developer for your make and model camera and see if they offer drivers, otherwise contact the developers. Apple will sometimes provide printer drivers, but if a device is a legacy printer the developer may choose to retire it from use.

• HP Officejet Pro 8620: Junk emails

  I get a great daily spam which is wasting the ink/paper. Is it possible to block emails from this sender if I have their e-mail address?

  Hello and welcome to the community of HP @HP-Dave,

  I understand that your HP Officejet Pro 8620 receives a daily email that you want to block. I'll be happy to help you.

  Yes, it is possible to block unwanted senders to be able to send emails to your printer. To block an email address, you will need to connect to HP connected. One time connected to connected HP, select the devices tab, then click the tab setting, next to your printer. On this Web page you should see "Access ePrint", select "Only authorized senders" and finally add the email addresses, that trust you this list so that they can send to your printer.

  If it helps, will testify of my answer by pressing the 'thumbs up' below, or click on the button "Accept as Solution" if I helped you reach a solution.

  I hope this helps and have a nice day.

• OfficeJet Pro scan 8610: 8610 computer software not found

  Hi - I have a fairly new Officejet Pro 8610 and it uses a wireless network with a MacBook Pro. Wireless printing function works perfectly; and, as a first step, the it function analysis did too. Without apparent reason, has now ceased to work, and every time I try to activate using the HP app, I get an error message indicating that the required software/driver is not found on the computer. However, I re-downloaded and installed the driver full value several times on the site of HP (no effect). The computer always communicate perfectly with the printer, and I'm able to activate the scan through the Mac system preferences function.

  Any help gratefully received...

  Hey @pleigh20,

  Welcome to the HP forums!

  I see that you have problems with your Officejet Pro 8610 scanning your Mac 10.9. I can help you with that.

  Given that you have a problem scanning I want to make sure that the printer is plugged directly into a wall outlet and not a surge protector. Once this is done, we will do everything that follows.

  1. On your Mac, go to Applications.
  2. Open your Hewlett-Packard folder.
  3. Run Uninstall HP if it is present.
  4. Go to Applications and utilities.
  5. Open disk utility.
  6. Click "Macintosh HD" on the left.
  7. Click on verify disk permissions. It will take about ten minutes.
  8. Click on repair disk permissions. It will take about ten minutes.
  9. Restart your Mac.
  10. Go to your Apple icon and the software updates. Download the updates that are found.
  11. Download and run the HP Installer (if you need the link you can click here).
  12. Try scanning.

  I would like to know if it works for you. If it's not please let me know what happened and I will be able to help you further. Even if it solves all please let know clicking on accept as Solution below my post.

  I hope this helps and I hope you have a great weekend!

• HP Officejet 4630: Scan to Email HP Officejet 4630

  Hello world

  I come short in my research.  How can I scan to email with this printer?  I could with an older HP printer.  Have they removed that feature?  It would be embarrassing if they did.  He had these incredible reviews, I didn't have an inventory of all individual features.  Shame on me for that I guess (unless I'm out of luck!).  The only option that I see when I hit on the printer, scan button is to scan directly to a computer.

  Thank you!

  Hi @bmbell3030,

  Welcome to the Forums of HP Support!

  I understand you want to be able to scan to e-mail on your HP Officejet 4630 e-all-in-one printer. I will definitely do my best to help you.

  I checked the options on the HP Officejet 4630 e-all-in-one printer and doesn't have the ability to scan to e-mail.

  E-all-in-one-HP Officejet series 4630 - Manual.

  Hope that answers your question. Thank you for posting!

• OfficeJet 6700: scan to email

  Using Win 7 64 bit desktop with OfficeJet 6700.

  How can I scan directly to Thunderbird without having to analyze everything first and then attach it to an email?

  I'd rather not use (or want to) Windows Live Mail.

  Hi @mortn99,

  I noticed you're wondering how to scan to e-mail directly in Thunderbird, with your HP Officejet 6700 on Windows 7. I am pleased to see that for you!

  Scanning to e-mail software, will always use the email client that is configured by default. An option that may work is to set Thunderbird as default email client. Please see this article, make sure Thunderbird the default e-mail Client.

  Hope this is useful and thanks for posting!

  "Please click the Thumbs up icon below to thank me for having responded."

• HP Officejet Pro address custom Email 8620: 8620

  When I got to my printer, I created a custom e-mail address.  Since then, I decided to give an instant ink HP program.  In order to push through the registration, I had my Eprint address to the default value.  Now, I would return to the custom e-mail address I had before.  However, he said the e-mail that it already taken.  Well, of course it is.  By ME!  With this same printer.  How it changed?

  Hello

  I'm sandrine Alves can no long use the old address ePrint.

  Any address used ePrint can no longer be used by any user once the Web Service reset, either the original user or by any other user.

  Kind regards

  Shlomi

• HP Officejet pro 8600 more scan-to-Email problems

  Having a printer above, connected to my network through a static IP address. Interruption of the connection some time after the firewall on the pritner ago was accidentally tunred on and corrected cela by restoring the defaults on the printer control panel. Restored the connection via the EWS cnda wireless printing now laptop, PC and mobile devices all via the wireless.

  It, scan to e-mail settings are exactly as they were before the occurrence of the problem with the firewall (when they worked very well), but now do not work - EWS fails when he tries to test the parameters of ASNA to electronic mail. I use the standard server outbound smtp and port 25 as advised by my electronic internet/mail provider, but nothing helped.

  When I try to activate ePrint, I get a similar message: "unable to connect to the server.

  Is there something that I need to reset or reconfigure the printer?

  Concerning

  RedRoscoe

  Hello RedRoscoe,
  
  I would like to see if I can help with the Officejet Pro 8600 Plus scan to E-mail and Web Services questions. I think that the issues can be addresses by two steps, I hope.

  About scanning to E-mail, you can be blocked by the two-step verification. What is the email client that you want to activate the printer for, MSN, Gmail, etc.?

  Issues of Web Services, try to apply a manual DNS 209.244.0.3 & 209.244.0.4 to the printer's manual I.P address.

  See you soon,.

• HP Officejet Pro e-all-in-8610: scan to email

  I got my printer put in place so that I could scan something to my personal e-mail but my password recently changed on my email account, so it is no longer lt me scan.  When I try it says the password is incorrect, but I can't understand how to change the password in the printer so that it can connect again.  Help please!

  Spoiler (Highlight to read)

   

   

  Hi @lmdant02,

  Thank you for joining the HP Forums!

  I understand that you can't replace your password with your HP Officejet pro 8610 e-mail scan and I am happy to help you!

  Use the built-in webserver (EWS) to set up scan to email.

  NOTE:

  During the process of setting up profile, you may be prompted for the name of the SMTP server, SMTP port number or authentication information. You can contact the electronic/Internet mail service provider or system administrator to get the information. SMTP server names and the names of ports are usually easy to find by doing a search on the Internet. For example, to use terms like 'the gmail smtp server name' or 'the yahoo smtp server name' research.

  1. In the Dock, click HP utility.

     • If the HP utility is not on the dock, follow these steps:

       1. Double-click your hard drive.

       2. On the left, select Applications.

       3. Double-click the HP folder.

       4. Double-click the HP utility.

  2. Click Scan to E-mail, and then click on Start scan to E-Mail Setup. The integrated Web server opens in a new window.

     NOTE:

     If you get a message saying "Safari cannot verify the identity of the site", click on continue.

  3. Click the scanning tab, and then click Scan to E-mail Setup.

  4. Click outgoing e-mail profile.

  5. Click new and then enter your email address.

  6. Enter a name to display the control panel of the printer to identify the profile of this email.

  7. Enter or confirm the appropriate SMTP server and SMTP port information.

  8. If you usually have to enter a user name and password to connect to your e-mail account, enter this information in the fields of electronic authentication.

  9. Click Next.

  10. If you wish, enter a PIN to restrict access to this e-mail security profile.

  Source: analysis of the Panel (computer, email, MEMORY or network folder).

  If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

  I hope this information helps!

• OfficeJet Pro 8630: Officejet Pro 8630 don't Scan to Email after move to new office

  We have recently moved offices and now we can not Scan to e-mail at work (he has worked great previously).

  We are on a wireless network at the office and I can print fine, but no scan to E-mail.

  I tried the settings via the web interface, I rebooted the router and the printer, I deleted all the accounts on the web interface and created a new, but it won't always work.

  Help?

  Hey @KBoyett,

  Welcome to the Forum from HP Support.  I understand that you are unable to reconnect the scanning to e-mail, using your HP Officejet Pro 8630 e-all-in-one printer.  I would like to help.  I have a few steps, you can try that may fix this problem.

  It is optimal that you have a wireless connection.  I do not recommend restoring the default settings of your printer to make sure that all old settings scan to e-mail are deleted from the printer.  Here's how:

  • From the front of your printer, press Setup
  • Touch Tools
  • Press restore defaults

  This will clear your wireless network, Web services, and other custom printer settings.

  Then, follow these steps:

  • Connect to your wireless network (run Setup under wireless settings wireless Assistant)
  • Tap the copy icon on the lower left below to enable Web services
  • If your webservices are enabled you can now configure your scan to e-mail

  There are two ways to Setup scan to e-mail:

  Method: use the scan to e-mail Wizard to set up scan to email

  Follow these steps to use scanning to e-mail Wizard in the HP software to set up the Email scanning function.

• HP OfficeJet Pro 8620: HP OfficeJet Pro 8620 Scan to Email function

  HP OfficeJet Pro 8620 is a great value for all the features it offers. "Scan to Email" was one of the reasons why I bought this printer. Even if I can do this fucntion work with my gmail and iCloud emails, I feel very uncomfortable in the provision of those emails of credentials while creating this function.

  (1) only the printer stores the name username/password encrypted?

  (2) EWS don't encrypt the password while it will send to the SMTP service?

  (3) HP provides SMTP service with connected HP or HP Support Forum's securities (this forum!). I'll feel more comfortable in the use name of user and password of HP for this service than GMail or Apple

  Your help is very appreciated.

  Hello

  If I remember correctly, the printer should offer to save the e-mail address in the address book during the scan to email, I have not any access to the printer properly to ensure that.

  In addition, to add the e-mail addresses to the address book, follow these steps:
  1. open the built-in web server (EWS) by clicking on the printer homepage (SAP software HP Officejet Pro 8620 or)

  by using the IP Address of the printer from your browser (click it Ethernet or the wireless icon on the bottom of the screen to see it.)
  2. on the scan tab, click address book.
  3. click on new to add a unique e-mail address.
  4. follow the on-screen instructions. The entry is added to the address book Email.

  You can add up to 15 email addresses.

• HP Officejet pro 8620: Scan To Email does not work

  I have an Officejet pro 8620. I've set up parameters which allow to scan to an email address. In the end, it is said that all the settings are OK, but when I scan a document, I am not getting any email.

  What's wrong?

  Hey @jakobius,

  I understand that you have some problems with the scan to E-mail on your Officejet Pro 8620 e-all-in-one printer. I can help you with that.

  Usually, if you have entered your information on scan and she has accepted the information but refuses to analyze, it means that your server information sent e-mail saying that the information was correct, then in fact, something isn't. I suggest try to re-enter your server information, but try different ports instead.

  Please let me know if you have any other questions. If not, have a great day!

  If this solves your problem, then please help others find this post by clicking on accept as Solution on my post.

  If you appreciate my help, so please let others know by clicking on the icon below my post thumbs up.

• OfficeJet Pro 8620:8620 scan to the permissions Email problem

  When you try to scan to e-mail, after the insertion of my password, I get a pop up saying that I am not allowed to use the wizard.  I am the administrator computor and don't know how to get around this pop up and access the wizard.  Any ideas.  Other scanning features work very well.

  Hello @zhoomer.

  Welcome to the Forums of HP's Support. I understand that you have a problem with scanning to email Assistant. I would like to help.

  Try the following.

  • On the façade of the printers, touch the wireless icon to get the printers IP address.
  • On your computer, open a web browser.
  • In the URL/address bar type the printers IP address and press go/enter.
  • This should take you the printer embedded Web server.
  • Select the scan option and run the scan e-mail Assistant to leave here.

  Please let me know how it works.

  If you have any questions, feel free to ask.

• OfficeJet Pro 6830: scan to email

  scan to send an email to a hotmail account works fine.
  but scanning to an e-mail [email protected] address is not accepted and I am asked to give a good e-mail adres, although this great woorks adres while sending an e-mail on my computer.
  who can help to tonsolve my problem?

  Hello @dinvas,

  Thanks for getting back to me with your Scan-to-Email method. I did some additional research in the area of e-mail sending the issue that you are experiencing and found the following information:

  "The ePrint server will not accept messages sent from private areas."  (Source) The e-mail domain "@xs4all.nl ' that you are having problems with a private domain would be qualified bird. That's why the scan to email to your Hotmail account works fine, but others do not.

  I hope that this clears up any confusion. If you want to explore the options of additional assistance that I recommend you to contact our Cloud telephone support queue.

  Services Cloud HPs can be reached at the 855-785-2777.

  If you do not live in the United States / Canada region, please click the link below to get help from your region number.

  Worldwide contact HP

  It has been a pleasure to work with you. I wish you good luck going forward with this!

• Set up the Scan to email on Mac with HP Officejet Pro 8500 Wireless

  Anyone know how to find the SMTP server information to set up your email inbox out when setting up scan to email on a Mac?

  Hello Rocgood.

  Please check this document.

  http://support.HP.com/us-en/document/c02914043

  Bravo!