HP Officejet 6500, Windows XP: nothing prints on paper

Print fades so added necessary yellow toner, now nothing prints.

I solved the problem myself, thank you.

Tags: HP Printers

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    Hello

    Thank you for using the HP Forums.

    You can try this alternative solution to Scan:

    HP extended Scan

    FTP://FTP.HP.com/pub/scanners/HPScanExt/HPScanExt.msi

    Once it has downloaded and installed, go to start > all programs > HP > HP Scan extended > Run "HP Scan extended.

    Let us know if it works.

  • HP OfficeJet 6500 wireless do not print because there are 2 days, I changed my wireless router

    Original title: print printer print

    My HP OfficeJet 6500 Wireless will not print because 2 days ago, I changed my wireless router. The printer is no longer under warranty and I'm using Windows 7 OS. I have

    Assuming that there is a wireless connection to the printer, the most likely cause of the problem is that the printer is configured to obtain its IP address automatically, and the new router has assigned to the printer an IP address that is different from that which was initially awarded.

    To check if the above is the question:

    Controls on the front panel of the printer allows you to print a Network Setup page:
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    On your computer, go to devices and printers

    • Right-click on your printer icon, and then select "printer properties".
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    • Assuming that the port in the printer properties dialog box is not the same as that shown on the Network Configuration page, click the "Configure Port" button and enter the correct IP address in the box "printer name or IP address.
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    To avoid this problem does not happen, read the User Guide for the your printer and configure the printer to use a static or fixed IP address.  Choose an address that is in the same subnet as the router but outside the range of addresses used by the DHCP server on the router.  You can find this information on the configuration of your router utility.

    For example, most Linksys/Cisco routers use the IP addresses of the form 192.168.1.x and allocate addresses in the range 192.168.1.100 to 192.168.1.150.  In this case, you should take a static IP as 192.168.1.20 (20 is outside the range of 100 to 150).

  • When I print color photos I get lines across the photo paper. HP Officejet 6500 Windows 7 32 bit

    OfficeJet 6500 - when I print photos I spend lines horizonal photo paper. I tried to clean the heads of printer without result.

    Hi franmay,

    There are several causes for this problem. Here's a great article that should help you narrow down the cause and resolve the problem:

    http://support.HP.com/us-en/document/c01641184

  • OfficeJet 6500 stopped 709n of print, print e-mail messages but does not print silkscreen.

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    Hi CaptainSteve,

    I'm sorry to hear that you have problems with your Officejet 6500 E709n.

    I have included a link to the driver Windows 7 given that you indicated that your CD is not the driver for Windows 7. HP has a wizard called printer install wizard for Windows 7 and Windows 8.  It will search for the best driver for your printer and your computer, and you went through to install the appropriate driver.

    I have also included a document on what measures to take when print jobs are stuck in the queue in case of problems. HP also has a utility shooting known as the printing and scanning doctor.  It is a diagnostic tool and solves many problems of printing, scanning and connectivity.

    Driver and HP Officejet Full Feature software

    http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=MP-77752-2&CC=US&DLC=en&LC=en&os=4063&Product=3795406&sw_lang=

    You have problems to find your Windows 7 or Windows 8 print driver? Try the HP printer installation wizard

    http://support.HP.com/us-en/document/c02691615

    Unable to print? Print jobs are stuck in the print queue

    http://support.HP.com/us-en/document/c02205477

    Try printing HP and Scan Doctor for Windows

    http://support.HP.com/us-en/document/c03275041

  • OfficeJet 6500 a: securing wireless printer on home network

    Hello

    I did some research on it and can't seem to find the answer.  Others say that their problem has been resolved, but I don't see how.

    I have an Officejet 6500 connected to the router in my house - I manually entered the IP address.  I suspect that someone in my house (family member) is the impression of the things on my printer because my ink disappears quickly.  It's no big deal, but I thought I'd give the password protect the printer so that they could not connect and print at will.

    I have read other solutions, and people say that remove 'everyone' from the Security tab in windows will work, but that only works if I was connected to the printer via USB and share my connection to a printer through Windows.  Everyone connected to my without wire can install the driver and it will find the HP printer on our network, install and they can print at will.

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    Thanks for confirming my suspicions.  If ever I strong enough to play with maybe subnet masks I'll post how it's done, if it works.

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  • OfficeJet 6500 intermittently does not print half of the last line in the lower doc

    Using an Officejet 6500 E709a connected to Windows 7 64-bit PC via ethernet LAN.  Intermittently, the printer is unable to print a part of the last line of the document.  A 12 point font for example it does not print the bottom half of the letters on the last line of text.  What software (word, excel, PDF, etc.) and it does not matter hwer on the page of the last line falls.  It occurs only on the last page of multipage documents.

    Try that and see if it helps the question:

    1. In the Windows taskbar, click the Windows icon ( ), type control printers in the Search text box and press ENTER. The Printers window opens.

  • Will be A Officejet 6500 all-in-one printed my pictures from my camera using my sheets of Photo 4 x 6?

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  • HP Officejet 6500 a is not printing

    I get an error message on my phone that says that my printer is not enabled when it is.  I have plugged and unplugged the printer, turned the printer market, restarted the computer, check the cords and fact the online troubleshooting.  What's next?

    Zoedog7

    Welcome to the Community Forum of HP.

    Try / review

    =======================================================

    Restart all

    • You can try to reboot the router with the computer and the printer; This can help if the problem is simple disconnection between the different parts of the network.

    =======================================================

    Hard reset

    • If you believe that the issue is in the notebook, which is unlikely, but possible, you could try a Hard Reset on the phone.  This type of reset is not, does NOT repeat, erase your data or your software - it's just a way to tell the operating system to read fresh from the disk and get some nice, clean, new instructions to the next startup:

    If you use a laptop:

    • Close all your programs and shut down your computer
    • Unplug everything (little unifying for the keyboard / mouse external can stay)
    • Perform the Hard Reset for your model of laptop
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    ELSE, if you use a desktop computer:

    • Close all your programs and shut down your computer
    • Disconnect devices USB, speakers, other drives useless
    • Unplug the computer thirty seconds
    • Connect the power supply (plug in)
    • Reconnect the devices
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    Reminder: Hard Reset is just a device to reset.  The procedure do not destroy your files, or it destroys your Windows installation somehow.  It's just "clears the cobwebs".  Depending on the cause of the problem, this kind of "reset" can fix a variety of computer problems.

    ======================================================

    Install the full features software

    • The next step could be to try to install (reinstalling) the printing software full feature software on your computer to see if your computer can re-establish the connection with your elusive printer.

    What follows applies mainly for computers running recent versions of Windows operating system.

    General instructions to install the printer software

    Reminder:

    1. In most cases, the Solution Center has been replaced by the wizard of the printer.
    2. Shortcuts to the printer wizard will be installed on your desktop during the last part of the installation.

    Windows operating system:

    • Open drivers HP & downloads
    • Enter your printer model information
    • Select your printer in the list of the 'results '.

    OR

    • Enter your operating system the menu drop-down
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    • Select the driver of base, e-print, or full software functionality
    • Save the package *.exe Setup on your computer

    The files will probably save in the "folder"downloads. "

    Don't forget to search for updates as necessary for your installation. If available, you can download print and scan doctor and / or other programs of category - utilities.

    • If you have control of "Admin", you can highlight the package and "double-click" to install it, otherwise just right-click, select run as administrator and install.

    NOTES:

    • Look at the bottom half of the main Web page for your printer for helpful videos help with the installation of the printer software!
    • Scroll through the list of videos back until you find the video that best fits your situation.
    • If you use a USB connection: download and install the driver software before connecting a USB cable.
    • Ethernet: connect the printer to the network and (optional) assign the printer IP address to the router. Once the printer is connected to the network, make sure that the printer is on, and then install the printer software.
    • Once the initial installation is complete and functional, check / install category - updated

    There is valuable information on the support site, including sections for manuals, Troubleshooting > How-to's, Troubleshooting > solving a problem, more alerts and notifications for your printer.  Be sure to take a comprehensive look at what's available.  To bookmark the page.

    ======================================================

    Click on the Thumbs - Up Kudos to show that you appreciate the help and time of our Experts.

    Although I strive to reflect best practices of HP, I do not work for HP.

    Click on accept as Solution when the answer is a good solution or workaround!

  • OfficeJet 6500 Wireless will not print black ink. Replaced by the new basket.

    Wagon seems a little different from my previous. I have windows 7 64 bit operating system.

    When you have changed the cartridge, the printer tried to automatic alignment?  How it went? (Success or failure)

    So, you did a printhead cleaning (3 levels is preferable in this case)?

    * Press the key on the front panel of the printer

    * Press the arrow on the right for tools, then press Ok

    * Press the arrow on the right for the clean Printhead and press Ok

    I also remove the black cartridge in the printer and try to clean the electric contacts with a clean, lint cloth and water.  Also wipe the contacts in the printer (make sure it is turned off during this operation).

    There is also a document with the steps to solve a problem of printing such as this one.  The document can be accessed here.

    If you get to step on replacing the printhead, then you have two options.  This being a wireless Officejet 6500 (E709n) it is probably out of warranty.

    (1) we can try the workaround provided by Bob_Headrick in the thread found here.

    (2) you can buy the print head since with CN643a part number HP parts store.  The print head sells currently for about US $70.

    (3) you can buy a new printer because it would be not much more than the printhead and would come with a full factory warranty.

    I hope this helps.

  • HP officejet 6500, has no color printing

    I need help. my HP Officejet 6500 has more out of print colors.  I changed the printhead twice ($86,00), with new inks, hp 920, (all colors and black) twice ($120,00) has contacted HP tech support and they told me it's a hardware problem and it is irreparable! Prints fine in black ink only.  copy, scan and fax work well. The test to align the printhead fails.  I am running windows XP, sp3 with all drivers up to date. HP makes no more of this model, I really like the way he worked.  Nice picture Wi - Fi and print present works well (black ink only).   Would like to keep this printer and not lose my current investment of ink cartridges (HP920). The current model uses different inks (of fat) can someone help me.  Thank you.

    James k. battle sr.

    Hi JKBATT

    There is no other authorized renovated dealers I know.

    Sorry, I should have mentioned that if you call HP technical support, you can inquire about trade and trade program.  You can always get a new printer if you have decided to go this way.

  • Printer Officejet 6500 E710n-z of printing error problem?

    For the printer HP Officejet 6500 E710n-z all-in-One series

    Linksys - Cisco router wireless

    Operating system: Vista

    Desktop

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    My old router crashed so I replaced it with a new Linksys E2500 (Cisco) Advanced Dual-Band N Router.  I used to use a wired connection to my router to the printer, but it would not connect with the new router.  So I uninstalled the printer and reinstalled as wireless.  The router and the printer, use the same IP address.  I can see the printer & when I go to print anything, it's in the list of printers.  But after clicking OK in the print page, nothing happens & when I check the State printer through the Panel of order status says "error"?

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    Thanks for the reply!  I finally got to work.  I'm not sure of what really was the problem, but I ended up uninstalling twice and then put it back and he finally found.

  • OfficeJet 6500 has more I printed some photos and now won't print regular documents.

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    I've used the Officejet 6500 has more several years with no problems. Recently, I have printed photos and changed the size of the paper, it printed fine. Now it will not print any document or e-mail message said selected paper size is incorrect. I looked for different paper formats and changed the letter. Same problem will not print documednts. It will correctly display the photos. I have deleated and reloaded all HP software already.

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    Help.

    Thanks for the offer. I continued to work on the set-up and you have the printer to work.

    Thank you.

  • Does everything except officejet 6500 still won't print black not - help!

    Hello

    HP Officejet 6500 E709a, purchased in June 2011, stopped printing in black ink one day last week.  Quickly, I ordered new ink and replace the cartridge.  When he wouldn't even print I started troubleshooting and followed all the steps.  After cleaning the print head, a few letters of a printed page, but no more than that.  This gave me hope so I ordered a new print head, which was installed today.  No improvement, so I replaced the color ink cartridges and reinstalled the black cartridge, which all appear to be properly ventilated.  Still no improvement. only a few shadows black letters.  It is by generating messages "alignment" or "ink system failure".  So now, I replaced all the ink cartridges and the print head.  It prints color but not black.

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    Thank you

    Marene

    Hi John, I was afraid of that... but thank you for your time and your advice. Marene

  • OfficeJet 6500 has more - black print cartridge will not print - other colors will be printed

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    I called technical support.  Megan has been very helpful to me through the steps to

    clean the print head.  Unfortunately, the black cartridge still does not print.  I have

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