HP Officejet 6700 Premium: HP Officejet 6700 Premium - missing or has no print head Error Message

THIS IS A MUST READ! COSTCO ROCKS! I bought my HP 6700 just less than 3 years after the explosion of ink everywhere inside a different HP printer and stopped working on me. (Which I thought was my fault. Now, I'm not sure.) A week ago, I started getting the error message "printhead missing or defective. I have tried everything what he has proposed and managed to make a few more before copies he refused to do more. I had online in the hope of finding a solution and found this forum and all the people, swearing to never buy another product HP because of this obvious 'planned obsolescence'. I had just replaced the ink cartridges twice, which showed how little I used it, but I had it for 3 YEARS so I thought I'm screwed!  I was angry against HP and I wanted to do COSTCO know they should stop selling their shit. I called COSTCO and spoke to a young woman and asked if they had had a lot of feedback on this model. She asked her supervisor, and he said a couple, but not something unusual. I said on this forum, and how they probably had not heard anything because most failed right after the warranty expires! She said "well bring back! I said 'What?'. «» Bring back! ", she said. I managed to stifle the "but, but, the guarantee was until TWO YEARS ago! She said "we worry not about the manufacturer's warranty. We want our customers to be happy with everything they buy at COSTCO! ». It's as simple as that.

I repeat. COSTCO ROCKS!

Now, if everybody who bought this printer from COSTCO back it when (not so) it breaks, even long after that the warranty is up, and COSTCO may be sending all back to HP, HP will begin to worry that annoy me COSTCO is a bad idea. And then maybe the poor people who have bought their printer elsewhere will begin to get an appropriate response to their complaints. I hope this post doesn't fighting flag and delete for inappropriate language. I tried to keep PG :-)

The post you mention is here.  It was launched in 2013 and has 110 responses.  The thread was completed four months ago and responses are more accepted there.

Tags: HP Printers

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