OfficeJet 6812: I get a print head error message

I get the error message "problem with printhead. I tried all of the suggestions I found on the forum and am unable to solve the problem. I spoke with a representative chat, and she asked if he was allowed to have a technician call me. I said ok and gave my phone #. The tech who called was a third-party company that passes with software problems and was not able to help with my print head problem, because it is a hardware problem. I went online and entered my information of the printer and I was told that it is no longer treated by hp.

I am very angry and annoyed that I literally bought the printer on 05/11/15 and hp will not right dated 06/06/16 it no longer works. It's a good thing I bought a warranty to the store when I bought the printer. They will refund my money within 15 working days. This of course does not help my problem, it?

I won't buy a HP printer again.

It's a shame that what was once a reputable company is no longer stands by their product or their customers.

The printer needs to be replaced by HP, contact them as described in the paper here.

Tags: HP Printers

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