HP Officejet Pro 6830: HP Officejet Pro 6830

Similar Questions

• Printhead error on 30 - day old HP OfficeJet Pro 6830

  I have a month old HP OfficeJet Pro 6830.  I get the following error: "ERROR: problem with printhead.

  I tried the following:

  (1) the printer reset

  (2) installation of new HP ink cartridges

  (3) selecting "clean print heads" in the menu of the screen - but the printer is not responding

  I have need ideas on what to do next, or if I should just return this printer to die after a month of domestic use.

  Hi Betsy,

  I found a document that talks about this problem.  He recommended that the reset of the printer that list you as something you did.

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-6830-e-all-in-one-printer-series/5390307/model/7107898/document/c03026717

  I would recommend the once - printer reset, but if this does not resolve the issue - I return it.

  I'm sorry for the difficulty.

  Jean

• HP OfficeJet Pro 6830 constantly go 'offline' and cannot print

  Hello world.

  I love my HP OfficeJet Pro 6830. It does everything I need a printer / scanner but it is one of the aspects that are really starting to annoy me and my family (i.e. my WIFE!) - he continues to go 'Offline '.

  I understand perfectly that it needs/desires to go to save mode, when I'm not using it or have not used for some time, but for now, every time I have seem to need to use it (after I have not used for some time) of energy, it is listed as 'offline' and the only way I can print is stepping on him , turn off, turn it back on, wait a while so it connects to my WiFi network and then have another go. Then it works... and prints the other five copies of the document that my eager family tried to print!

  "HP print and Scan Doctor" said he of just nothing wrong and just suggest just uninstall and reinstall. I already tried and it changed nothing. Same problem with Windows 7 and 8.1. It will print a page of 'internal' test, but not via Windows test page.

  I also tried to restart the spoler and checked the 'File and Printer sharing' settings, the firewall settings and looked at the network discovery and run various windows troubleshooting tools without result. Nothing works, but the HP Officejet Pro 6830 software can see / communicate with him! It's so frustrating.

  Someone at - it ideas? This really, REALLY boring. Thanks in advance to anyone who donated their time to help me.

  Regards,

  Steve.

  Steve take a look at this link posted by JonW.

• HP Officejet Pro 6830: HP Officejet Pro 6830 fails to print color

  My HP Officejet Pro 6830 stopped printing in color.  All cartridges are new HP cartridges.  I took all those out and reinstalled them but even that prints black.  I have done a clean print head and alignment but still only prints black.  I went online and downloaded all of the software for this printer and still only black print.  Any ideas how to solve this problem?

  I have another 3 months on my warranty.

  I called HP Printer Support nd everything I had to do was go through all 3 levels of print head cleaning.  Now my HP Officejet Pro 6830 print in all colors.

• HP Officejet Pro 6830 compatibility

  I bought a HP Officejet Pro 04/06/16.  The company said that it is compatible with OS X Mavericks. I use the most recent OS X El Capitan.  The 6830 will work with El Capitan?  I looked at other answers and they all say that it is not.  However, most of these responses is the end of 2015 to early 2016 time period.

  Here is the link for the drivers:

  http://FTP.HP.com/pub/softlib/software12/COL54368/bi-131213-2/HP-OfficeJet-Pro-6830_v12.36.0.dmg

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• HP Officejet Pro 6830: "a copy" verso does not not after the 2 sides. Need reg. restored copy.

  I read all the forums and video saw how solve this problem, but it's vague.  I can copy from computer to the printer, but when I tried to make 2 sided copy would not default 1:1 copy face to print.  I changed the settings and did everything that I could to solve the problem.  Could someone help me with a process step by step for me to be able to print again.  He said: error like others have also had this problem.  I've updated windows 8 to 10 on the computer.

  I don't have a full manual with my product.  I looked online and instructions were not there for default of one side only.

  Hello @Tritonett,

  Thank you for showing your interest in the HP Forums! I see that you are having problems switch back on 1 side copy. I would like to help.

  I have provided a document to the copy of the Documents that you can take a look at.

  In the menu copy, you can save the settings and restore the default values.

  • Copy.
  • Save the current settings.
  • Copy.
  • Restore settings.
  • Restoration.

  If you are still having problems with the copy settings change, I would like to do a hard reset to see if that will solve the problem.
  Let the printer and disconnect the printer cable
  and outlet for 60 seconds.
  Then reconnect the power to the printer and the wall outlet cable
  rather than a surge protector.
  This ensures that the printer is full on and can help
  This situation.

  Here is a link for the manual of the printer: Officejet 6830

  You may need to update the firmware of the printer: series printer e-all-in-one HP Officejet Pro Firmware 6830.

  I would like to know if these measures worked for you. If they did, it's great! Give us some reinforcements by clicking on the solution and laurels, buttons that help and others see that we have the answers! Good luck!

• HP Officejet Pro 6830: Receive faxes with a HP officejet pro 6830 w / answering machine

  I had an OLD officejet model that could receive faxes even if the answering machine was not connected directly to the fax machine the 6830 manual says that it must be directly connected.  My current Brother printer does NOT receive faxes because of this problem.  Anyone know if I directly connect my machine to this model (Officejet 6830) to make it work?  I won't buy it if it will not work.

  Hello @JPJ408,

  Welcome to the Forums of HP Support!

  I understand that you are looking to buy a printer all-in-one HP Officejet Pro 6830 for fax purposes. While the User Guide advise you to plug the answering machine directly on the back of the Officejet unit, it is not necessary.

  If you have a fax with an answering machine on her line, the only requirement is that the fax is set to two rings higher than the answering machine. Most of the responders are put back on 4 rings. As a result, you would set your Officejet to automatically pick up on 6 rings. In this way, when a voice is heard, you can manually respond to the call before the answering machine to pick up. If you are not home and then people can still leave messages on your answering machine. If you have a fax to come through, do not respond. The answering machine will pick up after 4 rings. At this point the fax machine "listen" on answering machine message and if fax tones are detected, the fax will take over and receive the fax.

  I hope this helps clear up any confusion.

• OfficeJet Pro 6830 AIO: OfficeJet Pro 6830 whining noise

  Pretty much all the time I have had the printer refurbished (I got one with the printhead error), I heard a slight noise whining. I really didn't notice it at first since I wasn't spending much time in my office. In the last months, I went to the office more and I cannot stay to the noise any longer. I found where other people on this forum have contacted HP to receive a diet revised, however, I'm no longer under warranty... even if its handed to nine. Anyone know who to go for a diet revised, I can't find a place to order one without having to call HP and pay fees for out-of-warranty calls? Thanks in advance.

  Hey @WC20!

  Support thank you forums to reach out on the HP!  I understand your 6830 Pro OfficeJet becomes a bit too loud for your taste and you want to source on a power supply to see if it solves the problem.

  Go here to the source on this diet.  Prior to that, see if an update does the trick, if you cannot isolate the noise to food.  Otherwise, try feeding.

  Thank you!

  *  It only takes a second to click the icon 'love' below to say thank you!

• OfficeJet Pro 6830 hangs when it is connected to the network

  I just pick up a Pro OfficeJet 6830. I installed the ink cartridges and it seems to be able to print copies and test pages, but I can't seem to connect to my network. Here is what I tried:

  Using the Wireless Setup Wizard

  I selected my network in the list and entered my WPA key. It says it tries to connect, then the following occurs:

  1 briefly press (for less than one second), a screen will appear showing that it has successfully connected to the network.

  2. Press briefly (for less than a second) the screen flashes blue with an icon of 'power' and 'B8B2A4F8' text (which I assume is an error code).

  3. the screen display changes to "printer error: there is a problem with the printer.» "Turn the printer off, then on.

  4. after restarting the printer, he complains that he has not been arrested properly.

  Any other attempt to connect gives the same results.

  Ethernet connection

  If I turn on the printer when connected via Ethernet cable to my network, after about 10 seconds it crashes as described above (steps 2 and 3) without doing me anything at all.

  I also tried a "Hard Reset" (i.e. unplug the printer for 60 seconds, and then it turning it back on again). This made no difference whatsoever.

  I managed to get it to connect to a WiFi hotspot on my laptop (and I checked the firmware updates, but unfortunately there is none available), it seems that there is something of my network that do not have the printer. I have no idea what this could be, however. Someone at - it ideas?

  It solved!

  I spent a bit of time on the phone with HP tech support and the guy could not actually solve the problem for me but it helped prove that the hardware network printer works OK. I could connect the printer directly to my PC via Ethernet, then ping and access the built-in web server.

  It occurred to me that perhaps the problem was related to DHCP, because the printer broke immediately after the connection to the network. My router is an Asus RT-N66u with custom firmware (version Asuswrt-Merlin 376.48_3) and I could see the router newspaper that he was sending a DHCP acknowledgement to the printer just before he died.

  So, here is what I did to solve the problem:

  1 turn off the DHCP server on the router.

  2. on the printer, operated the network icon on the homescreen (at the Middle bottom) wireless.

  3 typed down "gear" icon to the left (settings).

  4 typed "wireless settings".

  5 typed "Assistant wireless configuration".

  6 selected my wireless network and entered the WPA key. This time, no crash, but he did not get an IP address assigned (obviously).

  7. back in 'Wireless Settings', I typed in 'advanced settings '.

  8 typed 'IP Settings'.

  9. tapped "manual (static).

  10. enter in the details for my network - yours will probably be different, but I entered in what follows:

  IP address: 192.168.002.201 (I chose this because it is outside the range of addresses, the router for DHCP problems).

  Subnet mask: 255.255.255.0

  Default gateway: 192.168.002.001

  DNS address: 192.168.002.001

  11 hit 'apply '.

  12 re-enabled the DHCP server on my router.

  And now it works!

• driver OSX 10.5.8 for officejet Pro 6830

  Hi, I have an Office jet Pro 6830, I want to print from an old MacBook running on the OS X 10-5-8, I'm looking for a driver available for it, thanks, Luc

  Hey @Luc3,

  Welcome to the Forums of HP Support!

  I appreciate that you try to connect a 6830 e-all-in-one printer Officejet to your Mac OSX 10.5.8 computer. There is no driver available for this version of the Mac OS x. Use the Officejet 6830 you need at least Mac OS x 10.7.

  If you have any other questions, please post and do it me know. If this answered your question please click on accept solution. If you appreciate my help, please click on the icon of the thumb. You can find two icons below this post.

• HP Officejet Pro 6830, model 6: print head problems

  Have an Officejet Pro 6830, model 6835.  Error message received saying this printer had print head problem.  Also the error code oxc19a0020.  Troubleshoot-carried out every day to solve the problem without success.  Reset, change cartridges, activated and deactivated (including source) and nothing has worked.  Bought on 23/04/15.  Only three months old.  Help!

  Hi, I would advise to call HP support immediately about this, as it is likely that you will need a replacement printer.

  Can you please let me know how you go?

  Thank you

  Ciara

  

• OfficeJet pro 6830: continuous fax tone

  I recently bought a HP Officejet Pro 6830, I do not use the installation of fax and therefore it is not connected to a phone line. All the time that printing is turned on there is a tone of continuous fax from the printer, I tried to disable all the Fax options on the Tools menu, but nothing can stop the very annoying tone - of ideas?

  Thanks for that Z, they send that another block so hope it does the trick - John

• HP Officejet Pro 6830 does not connect to WiFi

  I got the HP Officejet Pro 6830 for 6 to 9 months, it has been great to work wireless any time.  Three nights ago, we had a power outage, now the printer will not connect to the wireless router.  He sees the SSID, but when I enter the password, it says that the password is incorrect.  I use an ARRIS Cable Modem.  Any suggestions?

  Hi @CWoodland ,

  I see that you are having problems with the implementation of the network again for the printer, you receive a message that the password is incorrect. I would really like to be able to help solve this problem.
  
  I would check the network on the Mac password, to verify that the password is entered.
  How to find the password WEP or WPA key for your wireless network.

  You may need to restore the default settings of the printer, and then try again.

  Go to configuration, network configuration, restore the network settings.

  Then run Wireless screen of the printer configuration wizard again.

  Go to installation, configuration, wireless settings, the Wireless Setup Wizard.

  If you need help, let me know.

  Have a great day!
  Thank you.

• HP Officejet Pro 6830: HP Solution Center

  It was time to replace my HP Officejet 6310 printer. I wanted to stay with the brand HP because I need to use the HP Solution Center software provided with the printer to manage all of my scan, print and fax. So, I bought the HP Officejet Pro 6830. This model does not include the HP Solution Center! It was rather the HP printer Assistant who does not have the features I need. I called HP to see which models have the HP Solution Center, but she says she does not have a list. And I can not find this software listed in the product description so that shopping for HP printers. Help, please! I need to buy a print-scan-fax HP device that has the HP Solution Center software. Here is a link to a previous HP Support Forum stating that the HP Solution Center software is not affiliated in any way with the Officejet Pro 6830 and can not detect the device of this model: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/HP6830-not-recognized-in-HP-Solution-C...

  I called HP technical support. The HP Solution Center 'is no longer supported"all new models.

  So here's what I can do is no longer with the HP printers:

  1. can't see up close the image I'm scanning. So, I can't crop accurately and make fine adjustments.

  2. granular scanning quality PDF. I scanned "line" or text in black and white mode and this is a resolution low resolution, despite the use of 300 dpi and brightness adjustment.

  3. limited to 300 dpi PDF.

  4. no characteristic clipping for scanning matrix photos in newspapers.

  5 JPG limited to 1200 dpi (opportunity to Solution Center with 9600).

  It seems that HP scanners provide only basic functionality. I'm go to Epson printers that use the Document Capture Pro Software and advanced features that HP has taken away from us.

• OfficeJet Pro 6830: Officejet 6830 noise

  Since the automatic last update (a few days ago), my printer started making a rhythmic whining sound (similar to an old dial-up modem) when it is in standby mode. The noise comes close the power supply to the back of the printer. Whenever the noise happens, it is accompanied by a twinkle of a yellow LED near the input power agreement.

  I removed the power cable from the surge protector and plugged directly into the wall, but the problem persists. If I turn off the wireless feature, the noise changes pitch, but continues. The noise stops when the printer is turned on and working. I checked for new updates, but the printer tells me that all the current updates are in place.

  I wish I had this going away, as being close to the printer (in my living room) is driving me crazy unless I unplug it.

  Hi people, can you please try the latest firmware (published June 1) and let us know if that fixes the problem?

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-6830-e-all-in-one-printer-series/5390307/model/5390308#Z7_3054ICK0KGTE30AQO5O3KA30R1

  Thank you

  Ciara

  

• OfficeJet Pro 6830: color ink is not printing

  We just received our 6830 Officejet Pro a few months ago and feel sometimes but not often. Yesterday when I tried to print, printed only black things on the page. None of the colorful text printed at all - not even in a different color or a shade - so it appears none of the color ink cartridges has been used. The printer indicates that all four cartridges are about 50% full.

  Things that I've checked or tried:

  The computer has the choice of the color selected.

  Color copy gives the same result - no color.

  I checked the vents and they don't seem to be blocked. I stuffed them with a needle just to be safe.

  I hit the bottom of the cartridges where the ink comes out and ink on my fingers. They are not dry.

  I'd clean the print heads.

  I tried putting the printer off, and then restarting the computer.

  The "test page" and the "print quality diagnostics page" do not print with any color either.

  The printer indicates that it not there no new updates.

  Color printing perfectly fine a few weeks ago, no sign cartridges drying up. It is under warranty, but it's our third of these printers and really, I prefer not to be yet another replacement if it is possible to solve this problem! (The first two were a high pitched noise all the time while it is plugged). Thanks in advance for advice.

  After the execution of the cycle 'cleaning print head' repeatedly, the color ink is now working!