HP Officejet Pro 6830 makes annoying "howling" sound

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• OfficeJet Pro 6830: Sounds of printer

  My printer makes a ringing sound when a print job is completed.  I want to turn it off but cannot figure out how.  It is certainly not my computer printer.  Sound is disabled on my laptop.

  Hello @Cwalts,

  Welcome to the Forum from HP Support.

  I am familiar with the chime you are referring in your HP Officejet Pro 6830 e-all-in-one printer.  I would like to help.

  You can set the right of the front panel of the printer settings:

  • Contact preference
  • Select the Volume of the sound effects
  • Mute button

  Let me know if this helps you to silence the chime. If I helped you to solve the problem, feel free to give me a virtual h.o.t. by clicking the "Thumbs Up" icon below and by clicking to accept this solution.

  Thanks for posting in the Forum from HP Support.  Have a great day!

• HP Officejet Pro 6830: Unable to communicate with the Scanner

  Printing is fine and just impossible to scan.

  I tried to solve the problem of scanner/copy of the measures:

  1. run a 'HP Print and Scan Doctor' to check

  2. click on 'Scan of difficulty' to identify the error

  3A through the steps with all green ticks, with the exception of the driver with a «!»

  4. with the result, I went and download the latest driver to update the scanner and also did a update system for you ensure that the printer is so far

  5. after the update I still get this message from the scanner "Unable to communicate with the Scanner" and when I press the button of scan/copy the printer only a "ding" sound occurs but nothing is scanning / copy

  Note: I brought the printer 2 months ago and this is the first time that's happened

  Hi @Flash1688,

  Welcome to the HP Forums!

  I see that you are unable to communicate with the Scanner with your HP Officejet Pro 6830 on Windows 8.1. I'm happy to help you!

  If you just try to make a copy with the printer, it works? You see on the screen of the printer error messages? Copy of Documents. Also, if you lift the lid of the scanner during the copy process, you see a light come ON and the scanner bar moving?

  In the meantime, please, try the procedure described in this guide, a message 'no computer found' for HP Officejet 6810 and HP Officejet Pro 6830 e-all-in-one printerand let me know what happens!

  I hope hear from you soon!

  "Please click the Thumbs up icon below to thank me for having responded."

• OfficeJet Pro 6830: Officejet Pro 6830 does not print

  When I send the print job from my laptop to the printer (wirelessly), the screen of the printer say an impression with a symbol of loading, then makes the sound usually makes when printing is completed.

  But nothing comes out, I tried turning then once again, but no idea what to try next.

  I've never had any problems doing this before, have the printer for a few months now without any problems.

  Help, please.

  Amanda

  @drivertraining

  Hi Amanda,.

  Your printer:

  E-all-in-one printer, HP Officejet Pro 6830 range

  Your software feature complete (the printer program):

  File name: OJ6830_73.exe

  Communicate details

  Exit the: 17 November 2015

  Version 33.1

• HP Officejet Pro 6830: Officejet Pro 6830 high noise acute when not in use

  My 6830 Pro Officejet started making a high-pitched ringing sound when it is sitting idle. How to make this stop?

  Thank you

  Hi people, can you please try the firmware released June 1st and let me know if that solves it?

  Thank you

  Ciara

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-6830-e-all-in-one-printer-series/5390307/model/5390308#Z7_3054ICK0KGTE30AQO5O3KA30R1

  

• HP OfficeJet Pro 6830: HP OfficeJet Pro 6830 - very, very slow to print...

  We just picked up the HP OfficeJet Pro 6830, installed and started to 'use' it. However on the choice of the option to print even a single page monochrome printing - the printer takes a minimum of 2.5 minutes to start and the first sheet on is fully 6 to 7 minutes.

  During the startup process, there are several sounds printhead, cartridges of rolls etc apparently moving in the printer, while a minute passes before paper is taken up by the printer followed by another 2-3 minutes for the first sheet of paper, slowly in the printer.

  For 2-3 minutes the paper is caught in the printer maybe 1-2 "at the same time for half of the page, and then suddenly the rest of the document is completed quickly.  As noted above, this time is on a pdf document which is free from any graphic or anything else of the text. The first official sheet on the calendar for 4 pages of images and text from a PDF from Adobe is 1 minute and 10 seconds.

  If anyone can offer any idea or experience on how to fix this, I'd appreciate your comments. Other that the printer will be back to the retailer for replacement or refund.

  Too little, too late... no effort real here to solve the problem, the same old copy and paste replica of any other officer of the HP Support that can be found nowhere else in this forum - were there, already has not found these 'ideas '. Try to support rather than blaming your end users! -HP makes pay you for it?

  Spoiler (Highlight to read)

  HP OfficeJet Pro 6830 lazy support Agent response

• HP OfficeJet Pro 6830 constantly go 'offline' and cannot print

  Hello world.

  I love my HP OfficeJet Pro 6830. It does everything I need a printer / scanner but it is one of the aspects that are really starting to annoy me and my family (i.e. my WIFE!) - he continues to go 'Offline '.

  I understand perfectly that it needs/desires to go to save mode, when I'm not using it or have not used for some time, but for now, every time I have seem to need to use it (after I have not used for some time) of energy, it is listed as 'offline' and the only way I can print is stepping on him , turn off, turn it back on, wait a while so it connects to my WiFi network and then have another go. Then it works... and prints the other five copies of the document that my eager family tried to print!

  "HP print and Scan Doctor" said he of just nothing wrong and just suggest just uninstall and reinstall. I already tried and it changed nothing. Same problem with Windows 7 and 8.1. It will print a page of 'internal' test, but not via Windows test page.

  I also tried to restart the spoler and checked the 'File and Printer sharing' settings, the firewall settings and looked at the network discovery and run various windows troubleshooting tools without result. Nothing works, but the HP Officejet Pro 6830 software can see / communicate with him! It's so frustrating.

  Someone at - it ideas? This really, REALLY boring. Thanks in advance to anyone who donated their time to help me.

  Regards,

  Steve.

  Steve take a look at this link posted by JonW.

• HP Officejet Pro 6830: Receive faxes with a HP officejet pro 6830 w / answering machine

  I had an OLD officejet model that could receive faxes even if the answering machine was not connected directly to the fax machine the 6830 manual says that it must be directly connected.  My current Brother printer does NOT receive faxes because of this problem.  Anyone know if I directly connect my machine to this model (Officejet 6830) to make it work?  I won't buy it if it will not work.

  Hello @JPJ408,

  Welcome to the Forums of HP Support!

  I understand that you are looking to buy a printer all-in-one HP Officejet Pro 6830 for fax purposes. While the User Guide advise you to plug the answering machine directly on the back of the Officejet unit, it is not necessary.

  If you have a fax with an answering machine on her line, the only requirement is that the fax is set to two rings higher than the answering machine. Most of the responders are put back on 4 rings. As a result, you would set your Officejet to automatically pick up on 6 rings. In this way, when a voice is heard, you can manually respond to the call before the answering machine to pick up. If you are not home and then people can still leave messages on your answering machine. If you have a fax to come through, do not respond. The answering machine will pick up after 4 rings. At this point the fax machine "listen" on answering machine message and if fax tones are detected, the fax will take over and receive the fax.

  I hope this helps clear up any confusion.

• OfficeJet pro 6830: continuous fax tone

  I recently bought a HP Officejet Pro 6830, I do not use the installation of fax and therefore it is not connected to a phone line. All the time that printing is turned on there is a tone of continuous fax from the printer, I tried to disable all the Fax options on the Tools menu, but nothing can stop the very annoying tone - of ideas?

  Thanks for that Z, they send that another block so hope it does the trick - John

• HP Officejet Pro 6830: HP Solution Center

  It was time to replace my HP Officejet 6310 printer. I wanted to stay with the brand HP because I need to use the HP Solution Center software provided with the printer to manage all of my scan, print and fax. So, I bought the HP Officejet Pro 6830. This model does not include the HP Solution Center! It was rather the HP printer Assistant who does not have the features I need. I called HP to see which models have the HP Solution Center, but she says she does not have a list. And I can not find this software listed in the product description so that shopping for HP printers. Help, please! I need to buy a print-scan-fax HP device that has the HP Solution Center software. Here is a link to a previous HP Support Forum stating that the HP Solution Center software is not affiliated in any way with the Officejet Pro 6830 and can not detect the device of this model: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/HP6830-not-recognized-in-HP-Solution-C...

  I called HP technical support. The HP Solution Center 'is no longer supported"all new models.

  So here's what I can do is no longer with the HP printers:

  1. can't see up close the image I'm scanning. So, I can't crop accurately and make fine adjustments.

  2. granular scanning quality PDF. I scanned "line" or text in black and white mode and this is a resolution low resolution, despite the use of 300 dpi and brightness adjustment.

  3. limited to 300 dpi PDF.

  4. no characteristic clipping for scanning matrix photos in newspapers.

  5 JPG limited to 1200 dpi (opportunity to Solution Center with 9600).

  It seems that HP scanners provide only basic functionality. I'm go to Epson printers that use the Document Capture Pro Software and advanced features that HP has taken away from us.

• OfficeJet Pro 6830: Officejet 6830 noise

  Since the automatic last update (a few days ago), my printer started making a rhythmic whining sound (similar to an old dial-up modem) when it is in standby mode. The noise comes close the power supply to the back of the printer. Whenever the noise happens, it is accompanied by a twinkle of a yellow LED near the input power agreement.

  I removed the power cable from the surge protector and plugged directly into the wall, but the problem persists. If I turn off the wireless feature, the noise changes pitch, but continues. The noise stops when the printer is turned on and working. I checked for new updates, but the printer tells me that all the current updates are in place.

  I wish I had this going away, as being close to the printer (in my living room) is driving me crazy unless I unplug it.

  Hi people, can you please try the latest firmware (published June 1) and let us know if that fixes the problem?

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-6830-e-all-in-one-printer-series/5390307/model/5390308#Z7_3054ICK0KGTE30AQO5O3KA30R1

  Thank you

  Ciara

  

• OfficeJet Pro 6830:2 - sided copy on 6830

  Try to make a copy of the 2 sides of an original 2 using the ADF faces. The control panel offers only 1 to 1 and 1 to 2 choices.  No choice provides a copy of 2 faces. How to make a 2 to 2?

  Hello @drsOH,

  I would like to help you today with 2 sides to copy on your HP Officejet Pro 6830 e-all-in-one printer. Now, because your machine is actually not a duplex assembly into the automatic document feeder, you need to do is the following:

  1. Load the page 1 on the glass flat on your printer
  2. Select the menu copy
  3. Select the 1:2 faces option
  4. Choose Black or color copy
  5. Copy the first page and you will receive the prompt on the screen of your printer to load page 2
  6. Lift the lid to dish and ensure that page 2 is face down on the glass flat
  7. Select OK on the screen of your printer
  8. The copied page will automatically feed into the printer and the second page will be duplex copied.

  If you want to automatically duplex (2 sides) copy documents using the Automatic Document Feeder that you will need a printer with an autoloader for dadf.

  I hope this helps clear up any confusion. Thank you for joining the Forums of HP Support! Good luck!

• Printer HP Officejet Pro 6830: OS 10.6.8 and Officejet Pro 6830

  I just bought a HP all-in-one Officejet 6830 Pro printer, fax, scanner, copier.  I connected it to my laptop, a MacBook Pro OS 10.6.8.  It copy in color, but it will not print from a file in color.  He apparently correctly scan in color, but not to print the scanned in color.  How to print in color?  I can't upgrade my system because I will not be able to access critical software.  What recourse do I have?  When I bought it was incompatible with some operating systems, there is no warning!

  Hey @cshein,

  Welcome to the Forum from HP Support.

  I understand that you encounter an incompatibility between your old version of Mac OS and your new HP Officejet Pro 6830 e-all-in-one printer.  I would like to help.  I can certainly sympathize with you on this one - even if your Mac is not old in real terms, Snow Leopard not blessed with a specific driver for your printer.  I have a workaround that you can try:

  The steps I posted in another thread here suggest using the generic PCL driver for the Mac.  This thread is about a former printer used with Yosemite, this article indicates that the similarities between the latest version of Mac and Snow Leopard are close enough to my advice work with your devices.  Let me know if this approach to configuration works and allows you to print in color.

  Note that the generic PCL printer driver probably won't make you analyze the features of the computer.  If you want to scan without using HP software, click here to get suggestions from HP on how to do it.  Note that this article 10.7 Mac users - oriented steps must always be relevant as Apple Preview, picture Capture and printing and scanning app are all common Mac OS applications that probably are Aussies in versions older Mac OS.

  Please let me know the result of your troubleshooting by responding to this post.  If I helped you to solve the problem, feel free to say "You rock!" by clicking the "Thumbs Up" icon below and by clicking to accept this solution.

  Thanks for posting in the Forum from HP Support.  Have a great day!

• My new printer HP Officejet Pro 6830 continually prepares to scan whenever it is turned on.

  My brand new HP printer officejet Pro 6830 repeatedly "prepares to sweep" movement of the scan head in position again and again each time it is turned on. What is going on?

  Welcome to the HP Forums @jporter0,

  I saw your post on your Officejet 6830 attempting to initialize a scan when the printer is turned on and I wanted to get do you I share my suggestions.

  Try a power reset to start and make sure that the printer is connected directly to a wall outlet, avoiding the power and surge arresters bars.

  With the printer, unplug the power cord at the back of the unit.
  Unplug the power cord from the wall outlet.
  Wait at least 15 seconds.
  Plug the power cord into the wall outlet.
  Reconnect the power cord to the back of the unit.
  If the printer does not by itself, press the Power button to turn it on.

  When the reset is complete, try to make a copy, print, scan again and let me know if you see any problems with these features. If you notice the error codes, include them as well!

  Hit the "Accept as Solution" If the issue reached a resolution! Click on the thumb below to love my post or show thanks to me to lend a hand up!

  Good luck

• OfficeJet Pro 6830: replaced warranty for printer and cartridges of manipulation

  My Officejet Pro 6830 AiO printer doesn't have 3 months after purchase (power supply is ok, but it no longer lights). I contacted HP support and a replacement printer is on the way.
  Unfortunately I replaced all ink cartridges 'setup' 4 with brand new just a few days before the failure of the printer, so I asked the Lady to support (good person) if and how I can recover the defective device.
  She told me to take off the cartridges of the faulty unit and retain them for the replacement printer, but was to serve once the "setup" cartridges sent with the unit will be out of ink.

  Now, I have some doubts:

  (1) when I take my full semi the defective printer cartridges, I fear that the ink will start to dry... should I cover the opening at the bottom of the cartridges with tape? Will it be enough?

  (2) the ink in the printhead of the defective unit will start to get dry as well. The defect of the device is clearly in electronics, while the print head has worked perfectly. Isn't bad to leave the print head is clogged by dry ink? I still have empty cartridges "setup" out (differentiation 'stock' of waste...) should I put them on the print head?

  (3) the defective printer does not turn so to loosen its cartridges, I need to manually pull the cart of the printhead to the center position. Is it Ok?

  Thanks to all those who will clear this point to me.

  Hi @RickyGold,

  Welcome to the HP Forums!

  I see that you have questions about your printer HP Officejet Pro 6830. I am happy to answer these questions for you!

  To answer your questions:

  1. To properly store the cartridges, I suggest you put them in an airtight container, such as a ziplock bag or Tupperware. Make sure that the contacts on the cartridges are not touch anything.
  2. I wouldn't worry about the obstruction with the defective printer printhead.
  3. I suggest to try to move the cartridge door manually, but don't force it, if it will not move freely. If you are unable to get the cartridges, please contact HPtelephone support for further assistance. As they would be able to replace the cartridges for you. (After you fill out the information, you will receive a phone number.) If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  Hope that answers your questions and have a nice day!

  "Please click the Thumbs up icon below to thank me for having responded."